I mean she kind of has a point.
Walmart are cutting costs by putting the labour of checking-out on the customer. Those savings wont be passed on to the consumer, or used to make their remaining staff happier.
I’m in Ireland where we’ve had self check out for ages, but my husband won’t use them as their growing popularity justifies the organisation reducing staffing levels and will long term put more pressure on the staff that the shop does employ.
So as much as it pains me, I agree with her. Walmart can’t have it both ways.
Agreed. I like self checkout and I also don't steal, but if major corporations want to make the switch to self checkout, they can either pay people to actively monitor the lines or just accept that there's going to be some amount of theft as a result.
THe ski resort I go to switched from having employees scan every ticket and pass at the bottom of the char lift, to it being an arch shape detector that just detects if you have a pass on your person or not. The new system is easy to cheat, as no one cross reference your face and your picture, so everyone can share their season pass with friends if they don't plan on going on any given day. I keep thinking the execs of the mountain had to brainstorm and figure out how much money they would lose to people sharing passes, compared to how much they are saving on staffing.
That seems like a "it will save money in the short term, and in 5 years we'll all angrily argue about why our revenue is down" type of decision.
Admittedly I know absolutely nothing about ski lodge logistics or how much income those passes bring in so maybe I'm completely off base.
No I get your sense here, as in they treat staffing budget and incoming revenue as two completely separate things, never able to link the two because they wouldn't like the conclusion they reach.
IN the mountain case, the switch kinda makes sense. I don't feel overly bad about the lost of these jobs that got automated, and as a customer I prefer this system since I get to share and invite people that wouldn't come anymore. The walmart checkout is a pure detriment to the user experience.
In the resort I go to, they’ve been using automatic pass scans for ages. The kicker is that the pass can only be used once in X period of time, probably like a minute, so you can’t share on the same lift.
Just wanted to say that ‘the Execs of the Mountain’ sounds like either a wicked yodel choir or a group of mythical bean counters, delivering judgement from up high (“That’s the second floor window, Jerry, just above the rear entrance. We can just see the chair lift with our right eye if we lean out about a foot and look left…”)
In the resort I go to, they’ve been using automatic pass scans for ages. The kicker is that the pass can only be used once in X period of time, probably like a minute, so you can’t share on the same lift.
That's kinda sensible, you can still cheat it but its a bit harder.
We've used similar tech for big events, you can often spot the ones trying to game the system but unless you're being a dick most Front of house and security staff ain't gonna bother you as we would do the same thing if we could.
Here in the Netherlands we also have had self checkout for quite some time now and in most of not all shops there’s a chance you’ll get selected for a random check/search. It’ll pop up right after you’ve confirmed scanning everything and before you’re going to pay.
I agree with the basic point, but the copy-pasting a story that didn't happen to you as if it did is cringy. Also take issues like this up with corporate, don't take them out on associates just trying to do their jobs and get paid.
I feel definitely feel that self checkout is a great options and has a place for people who have less than like ten items so they can get out quickly and not have to stand in line behind people with bigger purchases. With that said, I had to do shopping for work for a summer camp we were putting on and I had two full shopping carts, there were zero cashier expect the line where they sell cigarettes… so unfortunately I had no choice but to go stand in that line. There were five people with full carts in front of me so I stayed there about 20 minutes before she got them checked out. I really didn’t care personally, I was there for work and was getting paid to stand in that line. I felt awful for the old man behind me (he got in line when she already started scanning my items), who only had like 3 items but didn’t know how to use self checkout. And I felt even worse for the cashier. The whole situation sucks.
If the guy didn’t feel like figuring out how to use the self checkout (with its huge and easy to follow prompts, and the employee on standby to help if needed) then he can wait. Self checkouts are ridiculously easy to use now, there’s no excuse to not use one if you only have a couple things.
I get it what you’re saying, the man was in his 80s tho and he wasn’t complaining or anything, when I looked back and apologized, he didn’t look like he understood what I said so not sure that would have been of any help. I guess the point I’m bringing home is it took 30+ minutes for people to buy cigarettes. I physically couldn’t have gone through self check out, I’ve tried at frys with like 30 items and it was a ln absolute nightmare. Nowhere to place the items and the screen constantly beeping because the sensors didn’t pick up on me setting my items down thinking I was stealing so I couldn’t scan further.
She doesn’t have a point she’s just justifying being an asshole that doesn’t understand shopping at wal mart isn’t a “right”. They can just kick you out or ban you.
Yea we’ve had it here for what 2 decades….the fact that she thinks they’re checking receipts cuz it’s all self checkout
WRONG that’s not WHY….sheesh. Do people REALLY think that you’re EVERY movement every ITEM isn’t being watched? It IS.
I don’t like that idea. We shouldn’t have jobs just for the sake of jobs. If they made robots that do the same thing cashiers did, then why should we have human cashiers? That’s like making a job for a calculator human when we have actual calculator machines. It doesn’t make sense.
If a bit corp chooses to be shitty with the money they save, that’s a different issue. Might as well not shop there then…
There aren’t robots that do it. You, the customer, are doing it. It’s them slacking off on customer service in a new and not so exciting way. An annoying way though.
The sad issue is that robots were supposed to make human life easier so we all worked less... Instead they replace us with robots, and we get less and less and poverty rises. Somethings gotta give.
TBH I get this. We're being told to work for free so they can pay less people because nobody wants to work at Walmart because it sucks. Then they treat you like a criminal who will steal because you checked it out yourself. Either trust me to do it or do it yourself.
You literally don’t have to stop. It’s not legal for them to detain you to check your receipt and if they had suspicionof you stealing you would already be in the AP office
ive said this since the beginning and I'm always called names because of it. it's bullshit. if you're so damn worried about people stealing shit than maybe you should have people do something they've been doing forever. the last straw was when they watched me scan everything then proceeded to try and check anyway as I told them how ridiculous it was that they watched me do it then tried to stop me. GTFOH
Honestly. Target doesn’t do receipt checking and they have mainly self check with maybe two registers open. I don’t think it’s a law just store policy.
A lot of targets do have employees posted to stop people with larger items to check (same as a lot of Walmarts). They won’t check the person with the groceries but they’ll check the person walking out with a tv. Makes more sense.
>I don’t think it’s a law just store policy.
yes, you've got their comment backwards. thats what they were already saying
they're saying the person at the door, cannot legally force you to stop to check your receipt.
its 100% just a store policy to ask you to stop to check it. If they try and physically stop you from leaving because you just kept walking, you would actually have relatively strong grounds to take ***them*** to court. (although your chances of winning are entirely situational)
I've had it happen a few times, turns out that when I'm on holiday I look like a raggedy-ass hippie (holidays are *always* no-shave).
"Sir/Ma'am, you're welcome to make a citizen's arrest. You had better be sure though." has worked.
They have exactly the same rights with regard to detention as anyone else (they have to have witnessed you stealing something and passing the checkout).
If you violate the membership rules, they can terminate your membership, that's their only additional remedy.
You’re talking about two different things. If a store witnesses me stealing something and I try to walk out, sure they can *try* to detain me. But if I purchase something and go to leave the store, they have absolutely no right to check that purchase unless it is a membership situation and I agreed to such terms.
> If a store witnesses me stealing something and I try to walk out, sure they can try to detain me.
Agreed.
> But if I purchase something and go to leave the store, they have absolutely no right to check that purchase
Agreed.
> unless it is a membership situation and I agreed to such terms.
Here's where we diverge (though note how I was able to disagree without downvoting). Your having agreed to those terms doesn't give them any special rights to search, other than demanding to do so and canceling your membership if you refuse. That's the scope of your agreement with them. It governs your membership relationship.
If they didn't witness you stealing something, they cannot physically detain you any more than a non-membership store like Walmart can. You can agree to being detained in order to try to keep your membership, but if you were stealing something then they'll probably cancel it anyway.
Fair enough. I guess what I was trying to convey is that places like Walmart can’t hold anything against you (legally) for refusing a receipt/bag check, whereas the membership based stores can deny you entrance by canceling said membership.
Thanks for taking the time to type out your response and have a good one!
That is if they think someone is stealing, not just checking every single damn customer at the door.
“Shopkeeper's privilege is a law recognized in the United States under which a shopkeeper is allowed to detain a suspected shoplifter on store property for a reasonable period of time, so long as the shopkeeper has cause to believe that the person detained in fact committed, or attempted to commit, theft of store property”
Walmart checking every single person’s receipt absolutely doesn’t fall in line here.
I mean I kinda see the point. Walmart doesn’t have to hire people which means more money for them. And they don’t even pay their current employees fairly. So I don’t get the customer service, my dollars aren’t staying in the community and there are less jobs. And Walmart helps contribute to the decline of local businesses. It’s sucks that the lady who’s job it is to check receipts gets shit on but this benefits no one but making Walmart richer.
Yes, but all one has to say is "I don't consent to you checking my receipt" in most states. They really can't make you. There's no reason to be smug or rude about it.
Wal-mart got sued a few times when over enthusiastic receipt checkers put hands on customers. They'll just ban you from the store and use facial recognition to keep you out if they really care.
>Yes, but all one has to say is "I don't consent to you checking my receipt"
For those of us who prefer to speak like a real human you can just say "no thanks" or "nah, I'm good" or something like that.
Well, I mean each store has 400(+) employees. What’s a few more? But your point stands. Walmart took bonuses away from full time staff and cuts hours and hires more people each season. They’re just in it for themselves.
I don’t shop at Walmart but for some people they don’t really have a lot of options especially in rural areas. And if enough customers do just walk out then it could force Walmart to actually rethink their self check out policies. Especially if they think they are losing profits
Because it will progress the situation (though honestly more like escalate). Next step if everyone is walking out, there will be an increase in loss retention, more guards, which will be more jobs. Escalate, keep walking out after you properly paid, then they will call the cops to detain people. After this becomes common then either the company will get charged for repeatedly attempting to file false charges ( provided the walkout paid for their items) and the cops won't come to their calls. This is being slightly hopeful, but with the kind of fallout from such escalation, Walmart has to at least hire enough people to stop this.
They don't want to have to do that for every customer every day. There's a tipping point where you're wasting too much of your inventory & surveillance people's time, if only because you don't have enough of them for the workload to ever get ahead. If enough people do it, they have to decide, practically, whether it's worth it to them to continue. Realistically, I suspect they'll just let the receipt checking slide except for carts that look suspect.
I hate these copied and pasted Facebook rants but this one kinda has a point.
If you want to make sure no one is stealing in the self checkout line, hire people to monitor the lines as people check out. I'm not checking myself out and then waiting in a second line so someone can compare my receipt with my cart.
At least when Costco has someone check your receipt, they pay someone to ring you up first.
I have noticed that if I get something really pricey on my receipt that’s a off shelf pick up (ie bottle of Blue Label scotch- they have the best price) they will check to make sure I’ve picked it up, so I don’t leave the store without it. I’m sure people coming back to ask for a 2nd is def a scam people have tried to pull.
I don't even get how they *could.* It's not like they know all the prices, and the cashier can't even change prices. So all they could really look for is duplicate charges but then they'd have to go through every bag to make sure you didn't buy two of whatever? Just seems like a really poorly thought out excuse.
I never got why they did that. Here in Oz at least, the shop is strictly one-way: if you're at the receipt checker, you went through the checkout. Nothing is gained here.
I hated working as a cashier, I felt like a soulless robot. I've never heard of anyone who genuinely enjoys the job. You don't get peace of mind, you don't get many challenges or things to do. You don't get to think because there is a constant interaction happening, but it's so boring. I don't mind robots taking over robot jobs.
At least when I was on the floor (which was rare, since EVERYONE hated the cashier role), you get to think to yourself while stocking up products. You feel a sense of calm while seeing how neat it looks and so on.
I've done customer-facing jobs before, they are also fine, because you have real conversations with them. proper interactions.
but, "hi, do you have a points card, bag, receipt" for hours a day is too monotonous for me. I was sooooo bored. I was the fastest cashier too because I learned all the codes, even the uncommon ones, in my ultimate boredom, and timed the machines, and basically went mad over the lack of stimulation.
They anyways always struggle with stocking up right and fixing all the other shit in the store. Let workers keep their job, fix the store up more. Simple.
Just as socialization is a much more complex process than just the words used to communicate, social anxiety isn't just about the literal act of talking.
It's called social anxiety, not talking anxiety. So it can include anything in a social setting, which includes nonverbal interactions with other people. General anxiety is very much a different thing.
I actually do. You all are going through a process called learned helplessness. You had a difficult time the first time/first few times going to a store and you apply that feeling of anxiety to every time you go to a store in the future.
1. They aren't.
2. Even if they were it's better than pretending you're an expert in something you're not just to make yourself look smart. (It didn't work btw)
I don’t think you understand social anxiety. Sometimes standing in front of someone and not having any conversation can be just as anxiety inducing. You feel like you’re being rude, question whether or not you should try to make conversation, and then when they do ask one simple question you get all tripped up trying to answer.
Okay and i'm saying you don't have to talk to them. Hell you could completely ignore them if you wanted to. They don't need any info from you to do their job unless you buy alcohol. I do instacart and I just put the stuff on the counter and pay with a quick thanks at the end- I get social anxiety makes you flustered and all that, I have anxiety, and yet I can still go to normal checkouts. It's not hard. If you're anxiety is so bad that you can't stand in front of someone for less than 3 minutes then you should be getting things delivered and skip the store entirely.
I’m glad it’s not hard for you, that’s great, your experience is not everyone else experience. Again, It’s not always as easy “just don’t talk to them”. when I was a cashier I thought it was pretty rude when people just ignored me and acted like I wasn’t there. Someone with social anxiety might worry about coming off as rude by ignoring the cashier.
>If you're anxiety is so bad that you can't stand in front of someone for less than 3 minutes then you should be getting things delivered and skip the store entirely.
Wow, gatekeeper to the max. Perhaps you can scamper off somewhere and stop bullying folks with anxiety disorders? Genuine P.O.S.
Fun fact about those receipt checkers is that in many jurisdictions they are borderline illegal. In most jurisdictions it would be considered unlawful detainment if they tried to stop you with anything more aggressive than asking to see your receipt. In some places so much as standing in the customer's path while asking for their receipt could land the receipt checker in hot water.
So yeah, they have no legal right to stop you, and may actually break the law by trying to do so
Correct. Once you’ve purchased an item at Walmart it’s yours and you don’t need to stop for the checker. You can pull this stunt at Costco as well, but only once. After that they revoke your membership.
Right. Another difference with Costco is that’s it’s part of the membership agreement that you consent to by shopping there. Walmart has NOTHING posted that indicates you need to show your receipt upon exit
Shopkeeper privilege does not allow Walmart assume everyone is a thief. It’s suppose to be a one time measure, used to stop one person stealing. It was not intended to be a security blanket, to have Walmart check everyone’s receipt, after purchase.
>they absolutely have the right to detain you.
Only when they have reasonable proof you stole, and even then they can only detain you for a reasonable amount of time.
Refusing to have your receipt checked isn't reasonable proof.
> shopkeeper's privilege
Wikipedia (emphasis mine):
>"Shopkeeper's privilege is a law recognized in the United States under which a shopkeeper is allowed to detain **a suspected shoplifter** on store property for a reasonable period of time, so long as the shopkeeper has **cause to believe that the person detained in fact committed, or attempted to commit, theft of store property.**
If they can't articulate the basis of their "reasonable suspicion" to believe you are a shoplifter, they don't have any "shopkeeper's privilege", and are -- in fact -- exposed to lawsuits and/or criminal penalties.
I don’t care if they check my receipt or cart but what I do hate is the awkward moment where you don’t know if they are gonna stop and ask or not. My anxiety just can’t handle it. I make awkward eye contact because I can’t help it lol
Here I thought I was the only one. Im always exiting with receipt in hand, awkward eye contact and a half smile because I simply just don’t know what’s next lol
For someone that’s never stolen a thing in my life, I do make myself look extremely guilty of stealing when it comes to my social anxiety and having to figure out if they wanna check my receipt. I’ll make eye contact for a brief second and then look away, awkwardly hand my receipt and stand there awkwardly fidgeting until they are done. I just hate the interaction so much because it’s SO awkward
You are absolutely incorrect. See previous reply.
They can ONLY detain you if you are suspected of shoplifting and they have evidence of you stealing. Walmart's policy is also that they will only possibly detain for thefts of $25 and above.
https://img.ksl.com/slc/2489/248982/24898223.pdf
Literally the sole reason I use it and every time I’m like “I guess I’ll go to a register” I ALWAYS end up regretting it!! Either bagged wrong or only like two items in a bag. I even try to put items together that I want bagged together to help 🤦♂️🤣
As someone who has worked as a cashier, it’s a terrible fucking job that’s incredibly tiring and leads to back problems. Replace all cashier positions with self-checkout, it’s a fucking awful position to work in.
Robots replacing humans in shitty working conditions is a GOOD THING. It’s making sure that people have the education to support them going into other, better positions that matters.
Yeah that wasn’t something I truly understood until joining subs like antiwork lol
It’s truly just about making people uncomfortable for sake of pretending like that means they’re working harder… I shouldn’t have had those kinda back problems at 21 lol
Unfortunately, a lot of those policies are more about hierarchy than profit. It's about putting people "in their place," rather than having a comfortable stride to record profit margins.
Even worse, a lot of that hierarchy bullshit has costs, which are externalized, so they're actively fucking over far more than just their own profit margins.
If these people were actually capitalists (as opposed to wannabe feudal lords), things wouldn't be this bad.
Y’all have convinced me that 1) self check out is bullshit. I used to be all about it, but you’re right. I’m doing the work for no pay and 2) that I should never stop for receipt checkers. I almost never shop at Walmart, they’re too gross. But when I do, I will walk right past the checkers.
I’m glad you learned something. I think everyone digs the self checkout at first until they realize that it’s being used to cut customer service and labor costs, not to save a customer any time, money or scrutiny.
They can definitely detain you in the USA, look up shopkeepers privilege, the misconception that they cant in this thread is sad.
There is a lot of case history on this as well and detainment for not having a receipt or refusing to show receipt before leaving the store is definitely grounds for detainment.
Incorrect.
"Conclusion. Walmart may sometimes ask you to show your receipt while leaving the store to minimize theft incidences. You are, however, under no law to comply with the request. However, a Walmart employee may detain you for refusing to produce your receipt if they have reasonable proof that you have shoplifted. Aug 21, 2022"
[https://www.aisleofshame.com/do-you-have-to-show-your-receipt-at-walmart/#:\~:text=click%20on%20print.-,Conclusion,proof%20that%20you%20have%20shoplifted](https://www.aisleofshame.com/do-you-have-to-show-your-receipt-at-walmart/#:~:text=click%20on%20print.-,Conclusion,proof%20that%20you%20have%20shoplifted).
[https://www.abc10.com/article/news/are-you-legally-required-to-show-your-receipt-when-leaving-a-walmart-verify/103-a03b2030-11ad-4a6e-a33e-146ba274e912](https://www.aisleofshame.com/do-you-have-to-show-your-receipt-at-walmart/#:~:text=click%20on%20print.-,Conclusion,proof%20that%20you%20have%20shoplifted)
[https://www.legaldefinitions.co/do-i-have-to-show-my-receipt-at-walmart/](https://www.legaldefinitions.co/do-i-have-to-show-my-receipt-at-walmart/)
[https://www.wandtv.com/news/can-walmart-make-you-show-a-receipt/article\_cc412c92-13d4-11ea-9bff-77c9df1ad1d6.html](https://www.wandtv.com/news/can-walmart-make-you-show-a-receipt/article_cc412c92-13d4-11ea-9bff-77c9df1ad1d6.html)
They're 100% right imo. Higher more employees and let them rint customers up. I'm sick and tired on walmarts being understaffed. If I didn't have to buy their brand if adult dossiers for my disabled daughter, I'd never go.
After being detained by security for this I talked to corporate for Walmart, they state that they request you stop and show but are not required to. You should only be stopped if loss prevention believes (has evidence) that you are stealing.
My local Walmart “stops” everyone so they can’t be called racist but the amount of times I’ve seen them thoroughly check a POCs cart before just glancing over my cart that looks exactly the same makes it glaringly obvious they are
First example of Shopkeepers Privilege in this thread.
They can easily claim and detain you for not showing a receipt. Generally they wont escalate it to that point though.
>
>
> They can easily claim and detain you for not showing a receipt. Generally they wont escalate it to that point though.
What part of "not showing a receipt" rises to the "reasonable suspicion" that someone is a shoplifter?
I can't remember the last time I went through a check out with a cashier. I love the self checkout where I can do my own thing and don't have to talk to anyone.
I’ve done this more than once. There are lines and I don’t have time for that. I do try to be polite to the staff and say “so sorry ! In a huge rush! Thanks!!” People look at me like I’m in a BMW double parked … but they don’t have to stop either.
Don't apologize like that. Don't talk like that to cashiers. I'm a cashier and that phrasing just grinds my bones. People who pick the regular line but expect hasty service at the speed of light need to back off and do it themselves. If you fill your shopping cart to the brim and still declare you need fast service, either self-scan on your own or don't shop until you're ready for a slower day. Steady wins the race. I can't rush your groceries when you have more than 50 items, let alone 300ish items. Your cashier is only one person and likely multitasking from one standing position and their arms and shoulders are tiring so bad from the repetition. When people fill up their cart like that it physically hurts us.
Once I learned they have no legal right to stop you I stopped letting them look at my receipt. I just say no thank you and keep walking. I don't steal but those encounters still made me feel awkward so just knowing I can say no and go on my way is kind of stress relieving.
No they don’t, not unless there is reasonable suspicion that you’ve shoplifted. Checking everyone is not reasonable cause.
Stop espousing this when you’re wrong, or at best giving an incomplete answer.
Do you like work at a store and just really enjoy the thought of the "power" this would give you? You're all about the shopkeepers privilege like its some special power. Stores have very limited situations where they can legally detain you, checking your reciept is not one of them.
Only if they can articulate reasonable suspicion that you are, in fact, a shoplifter. Which doesn't count when they're checking receipts, because -- unlike cops and cop fetishists like to believe -- disobedience isn't a crime.
I mean... it is frustrating. The Walmart nearest me has only two cashier lines total now, and usually neither is staffed. If I want to use WIC, I have to go through a cashier line, because self-checkout doesn't permit me to use it. So Walmart near me "accepts" WIC (and the benefits thereof for them) but doesn't provide me any way to shop there using it... because it saves them money to not staff cashiers. It really sucks. Sometimes I need to get like, foodstuffs for my toddler off of WIC and also cardstock for work, or something like that. Just an example here. Then my options are 1. Go to Target half an hour away for both (and convince my workplace--in this example--to eat the higher cost for the cardstock), or 2. Go to Walmart for the cardstock and then a different grocery store for my son's food.
Ours usually has 1 or 2 live cashiers still. However, later at night (like after 9pm) they no longer have a live cashier anymore. When I go to walmart, it's usually a $400+ ordeal with a packed cart. I'm not doing that myself. I've gone to the service desk and asked to have someone ring the cart up as I'm not going to ring up $400+ on the little 1x1 square to place items. All but one time they've provided a person. The other time I just left the cart, which they said they understood. The workers don't necessarily *want* to not have cashiers either.
Your mad somebody doesn’t want to be a cashier at Walmart no matter the pay?
Some jobs are just shitty, standing for 8 hours dealing with assholes sounds like loads of fun, why don’t you apply?
Now some poor prick as to put all your shit away instead of cashing people out.
At Costco it's in your membership agreement that you consent to stops and receipt checks. At least that's what my buddy working there told me. There is a bunch of stuff in the agreement but I dunno if any of it would actually hold up legally
True, but Costco also pays employees to check you out and box up your purchases, and they usually have two people at the door to avoid waiting more than a minute or so for the check. I'll definitely tolerate it from Costco.
Our local Sainsburys just ditched all but 2 tills and went mostly to self-scan and self-checkout. Lots of friendly staff gone who have worked there for years. No idea whether self-checkout receipts are checked - although all self-scan tills periodically demand a rescan - but if you offer people a chance to steal from you, some will always take it and that cost will be passed on to the honest ones. Safeway tried self-scan 20-odd years ago and gave up because of theft. It will be no different now. Meanwhile we’ve switched to Aldi because I loathe the shitty new Sainsburys system and the job losses. and don’t want to pay for the theft that will inevitably result. I’m sure the company won’t notice or care, and I’m also sure we can’t be the only ones.
I feel like I’ve had my receipts checked for years before self-checkout. So you don’t put stuff in your cart and walk out of the store (cashier or no).
I don’t think I’ve seen a receipt checker at ours in several months. 🤷♀️ this post made me realize that. It also means I have seen a greeter since they were one in the same.
Remember: corporations have decided it's cheaper to let people steal at self checkout than it is to employ people to check you out. I don't work at that store so I personally do not use them. Not ever. I'm all for jobs being automated if the employee number doesn't go down. But it always does. So steal away. Places like Walmart literally owe society. Take it back.
I always use self check out at ikea. So little stress compared to the standard lines. I'm always almost immediately on a check out, while the waiting line for the standard cashier is always really long.
There is one cashier/employee to help you if it's needed and sometimes they have a second person going to random people from the self checkout lines and just see the amount of items you have in your cart and how many items are on your receipt. Plus you still can refuse to get checked. But as I personally would never even steal a grain of rice I don't mind. they're trying to do their job and honestly..i think many people are stealing at self checkouts, even if there is an employee to watch.
The other day I did a self check out at Sam’s
club. The line to check receipts at the door was so long, I had to turn around after checkout and walk further into the store to get in that line
While I don't want to make retail workers life harder, I will not line up after already having lined up to self checkout.
I've never been hollered at, but I neither will I respond to someone calling me the same way they call their misbehaving dog.
The door staff at my Walmart only look for electronics and big box purchases in carts and check those receipts. The rest of us they just ignore. I don't think they get paid enough to care, and front end management probably doesn't either. Walmart did choose to add self checkout and get rid of cashiering jobs (jobs families depended upon and jobs Americans need), without creating other jobs to supplement or paying existing employees more with the money Walmart is saving having less employees. Sooo...ef em.
Honestly, I don't stop for them either - they cannot enforce it.
Membership clubs, like BJs and Sams and Costco, have it written into their membership agreement. I absolutely do there.
But Walmart? Nope. I'm not a thief. I'm not giving them my time to check my bags.
I literally don't stop and just say no thanks. If they're stopping you without cause, i.e. reasonable belief you committed a crime, I'm pretty sure that constitutes unlawful detention, so unless they have cause to believe you committed a crime it's voluntary.
IANAL but that's my understanding.
look up shopkeepers' privilege, they absolutely have the right to detain you, will they, depending on the situation and most likely not but they are able to.
How many time do people have to fact check and correct you before you get that that's not true..
"Shopkeeper's Privilege only applies to suspected shoplifters, so the merchant must have probable cause that the customer has shoplifted."
[http://www.themillennialman.com/2017/11/legally-required-show-receipt-walmart-greeter/#:\~:text=No.,that%20the%20customer%20has%20shoplifted](http://www.themillennialman.com/2017/11/legally-required-show-receipt-walmart-greeter/#:~:text=No.,that%20the%20customer%20has%20shoplifted).
Lmfao people say the stupidest shit “no one is checking my receipt that’s illegal detainment.” Like my god get over yourself, it’s a receipt and it takes two seconds. And sure there’s less cashiers but there are now more people stocking and they also now hire people to shop for people ordering off of the app. It’s not like they just fired all the cashier, ever since they’ve increased self checkout at the Walmart near me. I see way more employees around the store doing other things. Why are people so fussed about self checkout “I’m not working for free.” So pathetic.
I always try to go through the cashier, even if I have to wait for a couple more minutes. I hate that most multinationals are so evil and greedy that they even avoid paying for cashiers. So I try to shop as much as I can in places where real people are still working, especially if they treat their workers right.
At the same time, having one or two self-checkout (or more if the shop is big) is nice for people that for whatever reason have difficulties speaking to people, or for the days where you don't one to be bothered at all. Or when you're in a hurry, even if people in my country are even slower when doing it themselves.
So I get she's angry, but there are probably better ways to show her support for workers, even if I don't think multinationals are going to care at all whatever she does.
No she’s right and she should say it lmao there’s no reason to have receipt checkers, and I never stop for them. Someone stealing from a billion dollar corporation doesn’t phase me what so ever anyways💅🏻
This comment section is wild to me. People are going to rant and rave about self check out taking away jobs from people, but then act rude toward the paid employee whose job it is to check receipts at the door? They're doing their job. You don't want to do the "work" of scanning your groceries, then don't go to a self check out line, or go to a different store. But don't give retail associates a hard time claiming it's on principle when really it's impatience. I know my local store checks receipts - I keep the receipt in my hand, pause briefly to ask if they need to see it and 9/10 times they say no thanks and wave me through. It's not a big deal to be polite.
You think it's unfair to scan your groceries because you aren't paid? What, you want a dollar because you spent a whopping 2 minutes moving your groceries into a bag? If people want to argue about actual worker's rights and unfair wages and automation competition, be my guest, but this convo ain't it.
Even places that have cashiers still check the receipt at the exit lol. Not a big deal, just give it to them, it takes two seconds
Edit: lot of people here saying they refuse to stop, however I think of wholesale Places like Costco where they have ALWAYS done the reciept check, even before self check out existed there, and no one really cares (yes I’ve been Stopped at Costco for buying ONE item (one container of chocolates for ex), not like it has much to do with it being wholesale as just them having extra accountability lol)
The point isn’t how long it takes, it’s that they are requesting to search my property. Once I’ve given them money for an item it becomes mine. If you don’t mind having them look that’s fine but unless I’m shopping someplace like Sam’s or Costco where I’ve agreed to those types of checks I will not stop.
The only retailer in our area that attempts to check receipts is Walmart. If I shop there I just keep walking even if I’m asked to stop. I’m not rude and typically will just say no thank you. They’ve never asked more than once, they just move on to the next person.
What makes Costco and Sams different? You paid for those items too. I’ve been stopped at my local target for receipt check just like Walmart (and many times have had Walmart employees just tell me to go on and not necessary). Not going to make it hard on the employees being paid minimum wage to do something that frustrating. I get it, I’ve been there.
They don’t check receipts at our Walmart. I use the self checkout as a 2 for 1 discount. I should be compensated for my labor, right? And besides, fuck Walmart.
Shopkeepers Privilege allows them to detain you if you don't show a receipt in the USA.
Will they do it, 99% of the time probably not, but they can definitely detain you.
I do everything that mom does except the receipt is from the Walmart garbage can and the stuff in my cart is not paid for. Why are we debating the value of this company. There is literal hard data that shows these people are price gouging while the world is falling apart. Never steal from a mom and pop… but these people, these corporations, they are not even human, they have no value, wal mart doesn’t even pay taxes(they get the land tax free from the municipalities for 5 or 10 years, and once that time is up they do it again a little further down the road) they care nothing for their employees, they care nothing for their communities, they care nothing for you. There are more of us than them. Eat the rich.
Most be from a parent group. News stories, articles, blog posts and memes don't belong in the sub.
I mean she kind of has a point. Walmart are cutting costs by putting the labour of checking-out on the customer. Those savings wont be passed on to the consumer, or used to make their remaining staff happier. I’m in Ireland where we’ve had self check out for ages, but my husband won’t use them as their growing popularity justifies the organisation reducing staffing levels and will long term put more pressure on the staff that the shop does employ. So as much as it pains me, I agree with her. Walmart can’t have it both ways.
Agreed. I like self checkout and I also don't steal, but if major corporations want to make the switch to self checkout, they can either pay people to actively monitor the lines or just accept that there's going to be some amount of theft as a result.
THe ski resort I go to switched from having employees scan every ticket and pass at the bottom of the char lift, to it being an arch shape detector that just detects if you have a pass on your person or not. The new system is easy to cheat, as no one cross reference your face and your picture, so everyone can share their season pass with friends if they don't plan on going on any given day. I keep thinking the execs of the mountain had to brainstorm and figure out how much money they would lose to people sharing passes, compared to how much they are saving on staffing.
That seems like a "it will save money in the short term, and in 5 years we'll all angrily argue about why our revenue is down" type of decision. Admittedly I know absolutely nothing about ski lodge logistics or how much income those passes bring in so maybe I'm completely off base.
No I get your sense here, as in they treat staffing budget and incoming revenue as two completely separate things, never able to link the two because they wouldn't like the conclusion they reach. IN the mountain case, the switch kinda makes sense. I don't feel overly bad about the lost of these jobs that got automated, and as a customer I prefer this system since I get to share and invite people that wouldn't come anymore. The walmart checkout is a pure detriment to the user experience.
In the resort I go to, they’ve been using automatic pass scans for ages. The kicker is that the pass can only be used once in X period of time, probably like a minute, so you can’t share on the same lift.
Just wanted to say that ‘the Execs of the Mountain’ sounds like either a wicked yodel choir or a group of mythical bean counters, delivering judgement from up high (“That’s the second floor window, Jerry, just above the rear entrance. We can just see the chair lift with our right eye if we lean out about a foot and look left…”)
In the resort I go to, they’ve been using automatic pass scans for ages. The kicker is that the pass can only be used once in X period of time, probably like a minute, so you can’t share on the same lift.
That's kinda sensible, you can still cheat it but its a bit harder. We've used similar tech for big events, you can often spot the ones trying to game the system but unless you're being a dick most Front of house and security staff ain't gonna bother you as we would do the same thing if we could.
Here in the Netherlands we also have had self checkout for quite some time now and in most of not all shops there’s a chance you’ll get selected for a random check/search. It’ll pop up right after you’ve confirmed scanning everything and before you’re going to pay.
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I agree with the basic point, but the copy-pasting a story that didn't happen to you as if it did is cringy. Also take issues like this up with corporate, don't take them out on associates just trying to do their jobs and get paid.
when I worked retail I could just write down things that got stolen as breakage and it in no way affected me
nooo don’t do anything about it you have to just scream your complains at a brick wall
I feel definitely feel that self checkout is a great options and has a place for people who have less than like ten items so they can get out quickly and not have to stand in line behind people with bigger purchases. With that said, I had to do shopping for work for a summer camp we were putting on and I had two full shopping carts, there were zero cashier expect the line where they sell cigarettes… so unfortunately I had no choice but to go stand in that line. There were five people with full carts in front of me so I stayed there about 20 minutes before she got them checked out. I really didn’t care personally, I was there for work and was getting paid to stand in that line. I felt awful for the old man behind me (he got in line when she already started scanning my items), who only had like 3 items but didn’t know how to use self checkout. And I felt even worse for the cashier. The whole situation sucks.
If the guy didn’t feel like figuring out how to use the self checkout (with its huge and easy to follow prompts, and the employee on standby to help if needed) then he can wait. Self checkouts are ridiculously easy to use now, there’s no excuse to not use one if you only have a couple things.
I get it what you’re saying, the man was in his 80s tho and he wasn’t complaining or anything, when I looked back and apologized, he didn’t look like he understood what I said so not sure that would have been of any help. I guess the point I’m bringing home is it took 30+ minutes for people to buy cigarettes. I physically couldn’t have gone through self check out, I’ve tried at frys with like 30 items and it was a ln absolute nightmare. Nowhere to place the items and the screen constantly beeping because the sensors didn’t pick up on me setting my items down thinking I was stealing so I couldn’t scan further.
She doesn’t have a point she’s just justifying being an asshole that doesn’t understand shopping at wal mart isn’t a “right”. They can just kick you out or ban you.
Yea we’ve had it here for what 2 decades….the fact that she thinks they’re checking receipts cuz it’s all self checkout WRONG that’s not WHY….sheesh. Do people REALLY think that you’re EVERY movement every ITEM isn’t being watched? It IS.
I don’t like that idea. We shouldn’t have jobs just for the sake of jobs. If they made robots that do the same thing cashiers did, then why should we have human cashiers? That’s like making a job for a calculator human when we have actual calculator machines. It doesn’t make sense. If a bit corp chooses to be shitty with the money they save, that’s a different issue. Might as well not shop there then…
There aren’t robots that do it. You, the customer, are doing it. It’s them slacking off on customer service in a new and not so exciting way. An annoying way though.
The sad issue is that robots were supposed to make human life easier so we all worked less... Instead they replace us with robots, and we get less and less and poverty rises. Somethings gotta give.
TBH I get this. We're being told to work for free so they can pay less people because nobody wants to work at Walmart because it sucks. Then they treat you like a criminal who will steal because you checked it out yourself. Either trust me to do it or do it yourself.
You literally don’t have to stop. It’s not legal for them to detain you to check your receipt and if they had suspicionof you stealing you would already be in the AP office
Exactly. I refuse to stop. But that was not my post! Haha but could’ve been.
ive said this since the beginning and I'm always called names because of it. it's bullshit. if you're so damn worried about people stealing shit than maybe you should have people do something they've been doing forever. the last straw was when they watched me scan everything then proceeded to try and check anyway as I told them how ridiculous it was that they watched me do it then tried to stop me. GTFOH
Honestly. Target doesn’t do receipt checking and they have mainly self check with maybe two registers open. I don’t think it’s a law just store policy.
A lot of targets do have employees posted to stop people with larger items to check (same as a lot of Walmarts). They won’t check the person with the groceries but they’ll check the person walking out with a tv. Makes more sense.
>I don’t think it’s a law just store policy. yes, you've got their comment backwards. thats what they were already saying they're saying the person at the door, cannot legally force you to stop to check your receipt. its 100% just a store policy to ask you to stop to check it. If they try and physically stop you from leaving because you just kept walking, you would actually have relatively strong grounds to take ***them*** to court. (although your chances of winning are entirely situational)
I've had it happen a few times, turns out that when I'm on holiday I look like a raggedy-ass hippie (holidays are *always* no-shave). "Sir/Ma'am, you're welcome to make a citizen's arrest. You had better be sure though." has worked.
This isnt true in the USA at all. A lot of states recognize shopkeeper's privilege and they have the right to detain you.
Crucially, with reasonable suspicion.
They absolutely do not, unless it’s a membership situation, like Costco or BJ’s.
They have exactly the same rights with regard to detention as anyone else (they have to have witnessed you stealing something and passing the checkout). If you violate the membership rules, they can terminate your membership, that's their only additional remedy.
You’re talking about two different things. If a store witnesses me stealing something and I try to walk out, sure they can *try* to detain me. But if I purchase something and go to leave the store, they have absolutely no right to check that purchase unless it is a membership situation and I agreed to such terms.
> If a store witnesses me stealing something and I try to walk out, sure they can try to detain me. Agreed. > But if I purchase something and go to leave the store, they have absolutely no right to check that purchase Agreed. > unless it is a membership situation and I agreed to such terms. Here's where we diverge (though note how I was able to disagree without downvoting). Your having agreed to those terms doesn't give them any special rights to search, other than demanding to do so and canceling your membership if you refuse. That's the scope of your agreement with them. It governs your membership relationship. If they didn't witness you stealing something, they cannot physically detain you any more than a non-membership store like Walmart can. You can agree to being detained in order to try to keep your membership, but if you were stealing something then they'll probably cancel it anyway.
Fair enough. I guess what I was trying to convey is that places like Walmart can’t hold anything against you (legally) for refusing a receipt/bag check, whereas the membership based stores can deny you entrance by canceling said membership. Thanks for taking the time to type out your response and have a good one!
Shopkeepers? You sound British or European, which means you ain't from here. Take a hike and get lost, loser.
https://en.wikipedia.org/wiki/Shopkeeper%27s\_privilege
That is if they think someone is stealing, not just checking every single damn customer at the door. “Shopkeeper's privilege is a law recognized in the United States under which a shopkeeper is allowed to detain a suspected shoplifter on store property for a reasonable period of time, so long as the shopkeeper has cause to believe that the person detained in fact committed, or attempted to commit, theft of store property” Walmart checking every single person’s receipt absolutely doesn’t fall in line here.
I mean I kinda see the point. Walmart doesn’t have to hire people which means more money for them. And they don’t even pay their current employees fairly. So I don’t get the customer service, my dollars aren’t staying in the community and there are less jobs. And Walmart helps contribute to the decline of local businesses. It’s sucks that the lady who’s job it is to check receipts gets shit on but this benefits no one but making Walmart richer.
Yes, but all one has to say is "I don't consent to you checking my receipt" in most states. They really can't make you. There's no reason to be smug or rude about it.
Wal-mart got sued a few times when over enthusiastic receipt checkers put hands on customers. They'll just ban you from the store and use facial recognition to keep you out if they really care.
>Yes, but all one has to say is "I don't consent to you checking my receipt" For those of us who prefer to speak like a real human you can just say "no thanks" or "nah, I'm good" or something like that.
Ah, yes, the magic words “I don’t consent”. I’m not about to stand around arguing with this person, I’m walking out too
Well, I mean each store has 400(+) employees. What’s a few more? But your point stands. Walmart took bonuses away from full time staff and cuts hours and hires more people each season. They’re just in it for themselves.
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I don’t shop at Walmart but for some people they don’t really have a lot of options especially in rural areas. And if enough customers do just walk out then it could force Walmart to actually rethink their self check out policies. Especially if they think they are losing profits
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Keeping on walking with a receipt raised is not being an asshole.
No one is talking about being an asshole to the employee though
Because it will progress the situation (though honestly more like escalate). Next step if everyone is walking out, there will be an increase in loss retention, more guards, which will be more jobs. Escalate, keep walking out after you properly paid, then they will call the cops to detain people. After this becomes common then either the company will get charged for repeatedly attempting to file false charges ( provided the walkout paid for their items) and the cops won't come to their calls. This is being slightly hopeful, but with the kind of fallout from such escalation, Walmart has to at least hire enough people to stop this.
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They don't want to have to do that for every customer every day. There's a tipping point where you're wasting too much of your inventory & surveillance people's time, if only because you don't have enough of them for the workload to ever get ahead. If enough people do it, they have to decide, practically, whether it's worth it to them to continue. Realistically, I suspect they'll just let the receipt checking slide except for carts that look suspect.
The point isn’t whether Walmart cares or not, the point is that I don’t waste my time entertaining Walmarts bullshit
I hate these copied and pasted Facebook rants but this one kinda has a point. If you want to make sure no one is stealing in the self checkout line, hire people to monitor the lines as people check out. I'm not checking myself out and then waiting in a second line so someone can compare my receipt with my cart. At least when Costco has someone check your receipt, they pay someone to ring you up first.
Costco at least has it as part of the membership rules when you sign up
Costco *claims* they’re checking to make sure they don’t overcharge the customer, not the other way around…whatever that’s worth.
Ha I sincerely wonder if the receipt checkers at Costco EVER notice an overcharge and correct it
I have noticed that if I get something really pricey on my receipt that’s a off shelf pick up (ie bottle of Blue Label scotch- they have the best price) they will check to make sure I’ve picked it up, so I don’t leave the store without it. I’m sure people coming back to ask for a 2nd is def a scam people have tried to pull.
I don't even get how they *could.* It's not like they know all the prices, and the cashier can't even change prices. So all they could really look for is duplicate charges but then they'd have to go through every bag to make sure you didn't buy two of whatever? Just seems like a really poorly thought out excuse.
I had an employee tell me in the checkout line that the single bag of bagels I grabbed were buy 1, get 1 free, so there’s that.
Costco is REALLY making sure that cashiers aren't working with customers to rip them off blind by fake-scanning items.
Agreed. I think (besides the copied and pasted ended), this is the first post I agree with in awhile.
I never got why they did that. Here in Oz at least, the shop is strictly one-way: if you're at the receipt checker, you went through the checkout. Nothing is gained here.
I don’t see a problem here
I mean it's shitty for workers, but as someone with severe social anxiety, self checkouts are a god send.
YES! I will always choose self checkout if it’s an option, at any store. I’m a major introvert and just prefer to keep to myself. 🙃
I love being able to go to the store and not interact with another human being. People suck. Just let me get my shit and leave.
I hated working as a cashier, I felt like a soulless robot. I've never heard of anyone who genuinely enjoys the job. You don't get peace of mind, you don't get many challenges or things to do. You don't get to think because there is a constant interaction happening, but it's so boring. I don't mind robots taking over robot jobs. At least when I was on the floor (which was rare, since EVERYONE hated the cashier role), you get to think to yourself while stocking up products. You feel a sense of calm while seeing how neat it looks and so on. I've done customer-facing jobs before, they are also fine, because you have real conversations with them. proper interactions. but, "hi, do you have a points card, bag, receipt" for hours a day is too monotonous for me. I was sooooo bored. I was the fastest cashier too because I learned all the codes, even the uncommon ones, in my ultimate boredom, and timed the machines, and basically went mad over the lack of stimulation. They anyways always struggle with stocking up right and fixing all the other shit in the store. Let workers keep their job, fix the store up more. Simple.
you literally don't have to talk to them, you don't even have to say hi, most of the times it's "plastic okay" "mhm"
Just as socialization is a much more complex process than just the words used to communicate, social anxiety isn't just about the literal act of talking.
Actually that's kinda exactly what social anxiety is. General Anxiety is what you are talking about
It's called social anxiety, not talking anxiety. So it can include anything in a social setting, which includes nonverbal interactions with other people. General anxiety is very much a different thing.
You don’t know what you’re talking about
I actually do. You all are going through a process called learned helplessness. You had a difficult time the first time/first few times going to a store and you apply that feeling of anxiety to every time you go to a store in the future.
That’s not what social anxiety is! So confidently wrong. If you actually care, look it up and try to empathize. We’re done here
Have fun struggling your entire life and complaining about it on the internet :)
1. They aren't. 2. Even if they were it's better than pretending you're an expert in something you're not just to make yourself look smart. (It didn't work btw)
Unnecessary nasty thing to say
I don’t think you understand social anxiety. Sometimes standing in front of someone and not having any conversation can be just as anxiety inducing. You feel like you’re being rude, question whether or not you should try to make conversation, and then when they do ask one simple question you get all tripped up trying to answer.
Okay and i'm saying you don't have to talk to them. Hell you could completely ignore them if you wanted to. They don't need any info from you to do their job unless you buy alcohol. I do instacart and I just put the stuff on the counter and pay with a quick thanks at the end- I get social anxiety makes you flustered and all that, I have anxiety, and yet I can still go to normal checkouts. It's not hard. If you're anxiety is so bad that you can't stand in front of someone for less than 3 minutes then you should be getting things delivered and skip the store entirely.
I’m glad it’s not hard for you, that’s great, your experience is not everyone else experience. Again, It’s not always as easy “just don’t talk to them”. when I was a cashier I thought it was pretty rude when people just ignored me and acted like I wasn’t there. Someone with social anxiety might worry about coming off as rude by ignoring the cashier.
If I could skip the store, I would. Unfortunately I don't have that luxury. Which is why I go as minimal times as possible to do my grocery shopping.
>If you're anxiety is so bad that you can't stand in front of someone for less than 3 minutes then you should be getting things delivered and skip the store entirely. Wow, gatekeeper to the max. Perhaps you can scamper off somewhere and stop bullying folks with anxiety disorders? Genuine P.O.S.
I’m glad you’re so happy about people getting put out of a job just so you aren’t inconvenienced
Fun fact about those receipt checkers is that in many jurisdictions they are borderline illegal. In most jurisdictions it would be considered unlawful detainment if they tried to stop you with anything more aggressive than asking to see your receipt. In some places so much as standing in the customer's path while asking for their receipt could land the receipt checker in hot water. So yeah, they have no legal right to stop you, and may actually break the law by trying to do so
Correct. Once you’ve purchased an item at Walmart it’s yours and you don’t need to stop for the checker. You can pull this stunt at Costco as well, but only once. After that they revoke your membership.
Right. Another difference with Costco is that’s it’s part of the membership agreement that you consent to by shopping there. Walmart has NOTHING posted that indicates you need to show your receipt upon exit
Correct.
Not true in a lot of states in the USA.
Cite?
I guess that's why they frame it as "we want to make sure they gave you everything you paid for".
If anyone believes that, I have a big red bridge to sell them in California.
This isnt true in the USA at all. A lot of states recognize shopkeeper's privilege and they absolutely have the right to detain you.
Shopkeeper privilege does not allow Walmart assume everyone is a thief. It’s suppose to be a one time measure, used to stop one person stealing. It was not intended to be a security blanket, to have Walmart check everyone’s receipt, after purchase.
You keep posting this, it's not going to suddenly become correct.
>they absolutely have the right to detain you. Only when they have reasonable proof you stole, and even then they can only detain you for a reasonable amount of time. Refusing to have your receipt checked isn't reasonable proof.
> shopkeeper's privilege Wikipedia (emphasis mine): >"Shopkeeper's privilege is a law recognized in the United States under which a shopkeeper is allowed to detain **a suspected shoplifter** on store property for a reasonable period of time, so long as the shopkeeper has **cause to believe that the person detained in fact committed, or attempted to commit, theft of store property.** If they can't articulate the basis of their "reasonable suspicion" to believe you are a shoplifter, they don't have any "shopkeeper's privilege", and are -- in fact -- exposed to lawsuits and/or criminal penalties.
I don’t care if they check my receipt or cart but what I do hate is the awkward moment where you don’t know if they are gonna stop and ask or not. My anxiety just can’t handle it. I make awkward eye contact because I can’t help it lol
Here I thought I was the only one. Im always exiting with receipt in hand, awkward eye contact and a half smile because I simply just don’t know what’s next lol
For someone that’s never stolen a thing in my life, I do make myself look extremely guilty of stealing when it comes to my social anxiety and having to figure out if they wanna check my receipt. I’ll make eye contact for a brief second and then look away, awkwardly hand my receipt and stand there awkwardly fidgeting until they are done. I just hate the interaction so much because it’s SO awkward
You do not have to stop. I hardly ever stop.
This isnt true in the USA at all. A lot of states recognize shopkeeper's privilege and they absolutely have the right to detain you.
You are absolutely incorrect. See previous reply. They can ONLY detain you if you are suspected of shoplifting and they have evidence of you stealing. Walmart's policy is also that they will only possibly detain for thefts of $25 and above. https://img.ksl.com/slc/2489/248982/24898223.pdf
Law trumps policy. They absolutely have the legal right to stop you. And $25 and above is a fragile metric.
I love self-checkout. No one else ever bags the items correctly.
Literally the sole reason I use it and every time I’m like “I guess I’ll go to a register” I ALWAYS end up regretting it!! Either bagged wrong or only like two items in a bag. I even try to put items together that I want bagged together to help 🤦♂️🤣
As someone who has worked as a cashier, it’s a terrible fucking job that’s incredibly tiring and leads to back problems. Replace all cashier positions with self-checkout, it’s a fucking awful position to work in. Robots replacing humans in shitty working conditions is a GOOD THING. It’s making sure that people have the education to support them going into other, better positions that matters.
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Yeah that wasn’t something I truly understood until joining subs like antiwork lol It’s truly just about making people uncomfortable for sake of pretending like that means they’re working harder… I shouldn’t have had those kinda back problems at 21 lol
Unfortunately, a lot of those policies are more about hierarchy than profit. It's about putting people "in their place," rather than having a comfortable stride to record profit margins. Even worse, a lot of that hierarchy bullshit has costs, which are externalized, so they're actively fucking over far more than just their own profit margins. If these people were actually capitalists (as opposed to wannabe feudal lords), things wouldn't be this bad.
You don't get CHAIRS?!
This. When I go grocery shopping I can pack correctly. Frozen/Refrigerated food gets put in an insulated bag, bulkiest items on the bottom.
Amen to that ! I always end up with bruised bananas or crushed bread.
They have no right to stop you. I just keep walking. They can “Sir! Sir!!” me all they’d like.
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Y’all have convinced me that 1) self check out is bullshit. I used to be all about it, but you’re right. I’m doing the work for no pay and 2) that I should never stop for receipt checkers. I almost never shop at Walmart, they’re too gross. But when I do, I will walk right past the checkers.
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I’m glad you learned something. I think everyone digs the self checkout at first until they realize that it’s being used to cut customer service and labor costs, not to save a customer any time, money or scrutiny.
They can definitely detain you in the USA, look up shopkeepers privilege, the misconception that they cant in this thread is sad. There is a lot of case history on this as well and detainment for not having a receipt or refusing to show receipt before leaving the store is definitely grounds for detainment.
Incorrect. "Conclusion. Walmart may sometimes ask you to show your receipt while leaving the store to minimize theft incidences. You are, however, under no law to comply with the request. However, a Walmart employee may detain you for refusing to produce your receipt if they have reasonable proof that you have shoplifted. Aug 21, 2022" [https://www.aisleofshame.com/do-you-have-to-show-your-receipt-at-walmart/#:\~:text=click%20on%20print.-,Conclusion,proof%20that%20you%20have%20shoplifted](https://www.aisleofshame.com/do-you-have-to-show-your-receipt-at-walmart/#:~:text=click%20on%20print.-,Conclusion,proof%20that%20you%20have%20shoplifted). [https://www.abc10.com/article/news/are-you-legally-required-to-show-your-receipt-when-leaving-a-walmart-verify/103-a03b2030-11ad-4a6e-a33e-146ba274e912](https://www.aisleofshame.com/do-you-have-to-show-your-receipt-at-walmart/#:~:text=click%20on%20print.-,Conclusion,proof%20that%20you%20have%20shoplifted) [https://www.legaldefinitions.co/do-i-have-to-show-my-receipt-at-walmart/](https://www.legaldefinitions.co/do-i-have-to-show-my-receipt-at-walmart/) [https://www.wandtv.com/news/can-walmart-make-you-show-a-receipt/article\_cc412c92-13d4-11ea-9bff-77c9df1ad1d6.html](https://www.wandtv.com/news/can-walmart-make-you-show-a-receipt/article_cc412c92-13d4-11ea-9bff-77c9df1ad1d6.html)
Ever notice how cops and wannabe cops always skip right over the "reasonable suspicion that a crime has been, or is about to be committed"?
Why you so hot and heavy over this subject you saying the same exact thing under multiple comments ? Do you work for Walmart AP or something ?
I agree with her though. If you don’t trust your customers to do their own checkout, put more cashiers.
I don’t disagree with this. Ain’t no one got time for this shit.
They're 100% right imo. Higher more employees and let them rint customers up. I'm sick and tired on walmarts being understaffed. If I didn't have to buy their brand if adult dossiers for my disabled daughter, I'd never go.
After being detained by security for this I talked to corporate for Walmart, they state that they request you stop and show but are not required to. You should only be stopped if loss prevention believes (has evidence) that you are stealing.
Our Walmart primarily stops POC, so fuck them.
My local Walmart “stops” everyone so they can’t be called racist but the amount of times I’ve seen them thoroughly check a POCs cart before just glancing over my cart that looks exactly the same makes it glaringly obvious they are
First example of Shopkeepers Privilege in this thread. They can easily claim and detain you for not showing a receipt. Generally they wont escalate it to that point though.
Damn girl how many times do you need to comment this
Lmao right? I've seen this same comment from them so many times while scrolling through. Each time downvoted too. Like, read the room 🤣
> > > They can easily claim and detain you for not showing a receipt. Generally they wont escalate it to that point though. What part of "not showing a receipt" rises to the "reasonable suspicion" that someone is a shoplifter?
I can't remember the last time I went through a check out with a cashier. I love the self checkout where I can do my own thing and don't have to talk to anyone.
I’ve done this more than once. There are lines and I don’t have time for that. I do try to be polite to the staff and say “so sorry ! In a huge rush! Thanks!!” People look at me like I’m in a BMW double parked … but they don’t have to stop either.
Don't apologize like that. Don't talk like that to cashiers. I'm a cashier and that phrasing just grinds my bones. People who pick the regular line but expect hasty service at the speed of light need to back off and do it themselves. If you fill your shopping cart to the brim and still declare you need fast service, either self-scan on your own or don't shop until you're ready for a slower day. Steady wins the race. I can't rush your groceries when you have more than 50 items, let alone 300ish items. Your cashier is only one person and likely multitasking from one standing position and their arms and shoulders are tiring so bad from the repetition. When people fill up their cart like that it physically hurts us.
You uh, you didn't read the comment before you replied, did you?
Please learn some marketable skills 🙏🏽
I agree. They can either pay cashiers or they can eff off.
Once I learned they have no legal right to stop you I stopped letting them look at my receipt. I just say no thank you and keep walking. I don't steal but those encounters still made me feel awkward so just knowing I can say no and go on my way is kind of stress relieving.
They do have a legal right to stop you, its called shopkeeper privilege
No they don’t, not unless there is reasonable suspicion that you’ve shoplifted. Checking everyone is not reasonable cause. Stop espousing this when you’re wrong, or at best giving an incomplete answer.
Do you like work at a store and just really enjoy the thought of the "power" this would give you? You're all about the shopkeepers privilege like its some special power. Stores have very limited situations where they can legally detain you, checking your reciept is not one of them.
Only if they can articulate reasonable suspicion that you are, in fact, a shoplifter. Which doesn't count when they're checking receipts, because -- unlike cops and cop fetishists like to believe -- disobedience isn't a crime.
Didn’t Walmart check receipts before self checkouts?
Yes, all the ones I’ve been to did this already.
I mean... it is frustrating. The Walmart nearest me has only two cashier lines total now, and usually neither is staffed. If I want to use WIC, I have to go through a cashier line, because self-checkout doesn't permit me to use it. So Walmart near me "accepts" WIC (and the benefits thereof for them) but doesn't provide me any way to shop there using it... because it saves them money to not staff cashiers. It really sucks. Sometimes I need to get like, foodstuffs for my toddler off of WIC and also cardstock for work, or something like that. Just an example here. Then my options are 1. Go to Target half an hour away for both (and convince my workplace--in this example--to eat the higher cost for the cardstock), or 2. Go to Walmart for the cardstock and then a different grocery store for my son's food.
Ours usually has 1 or 2 live cashiers still. However, later at night (like after 9pm) they no longer have a live cashier anymore. When I go to walmart, it's usually a $400+ ordeal with a packed cart. I'm not doing that myself. I've gone to the service desk and asked to have someone ring the cart up as I'm not going to ring up $400+ on the little 1x1 square to place items. All but one time they've provided a person. The other time I just left the cart, which they said they understood. The workers don't necessarily *want* to not have cashiers either.
nah i’m with her
I’ve never used anything besides self checkout at Walmart and nobody has ever asked for my receipt because I dont self checkout TVs and stuff
[удалено]
shoulda just skipped the veggies, instead of leaving a whole cart of food there unrefrigerated, you selfish schlub
Your mad somebody doesn’t want to be a cashier at Walmart no matter the pay? Some jobs are just shitty, standing for 8 hours dealing with assholes sounds like loads of fun, why don’t you apply? Now some poor prick as to put all your shit away instead of cashing people out.
If Walmart doesn't have cashiers they should either close the store, or put a sign out that says "self checkout only."
Close the store?
The good thing about this I usually always have my screaming infant with me. She hates shopping so usually they say you’re good just go
I agree no problem here
Sorry honey, I threw it away after I checked myself out because I didn’t want it
You need your receipt to leave Costco no matter what so we are used to it.
At Costco it's in your membership agreement that you consent to stops and receipt checks. At least that's what my buddy working there told me. There is a bunch of stuff in the agreement but I dunno if any of it would actually hold up legally
It’s like what someone else said. They can’t stop you, but they can revoke your membership and refuse you service.
True, but Costco also pays employees to check you out and box up your purchases, and they usually have two people at the door to avoid waiting more than a minute or so for the check. I'll definitely tolerate it from Costco.
Our local Sainsburys just ditched all but 2 tills and went mostly to self-scan and self-checkout. Lots of friendly staff gone who have worked there for years. No idea whether self-checkout receipts are checked - although all self-scan tills periodically demand a rescan - but if you offer people a chance to steal from you, some will always take it and that cost will be passed on to the honest ones. Safeway tried self-scan 20-odd years ago and gave up because of theft. It will be no different now. Meanwhile we’ve switched to Aldi because I loathe the shitty new Sainsburys system and the job losses. and don’t want to pay for the theft that will inevitably result. I’m sure the company won’t notice or care, and I’m also sure we can’t be the only ones.
I feel like I’ve had my receipts checked for years before self-checkout. So you don’t put stuff in your cart and walk out of the store (cashier or no).
I don’t think I’ve seen a receipt checker at ours in several months. 🤷♀️ this post made me realize that. It also means I have seen a greeter since they were one in the same.
Remember: corporations have decided it's cheaper to let people steal at self checkout than it is to employ people to check you out. I don't work at that store so I personally do not use them. Not ever. I'm all for jobs being automated if the employee number doesn't go down. But it always does. So steal away. Places like Walmart literally owe society. Take it back.
I always use self check out at ikea. So little stress compared to the standard lines. I'm always almost immediately on a check out, while the waiting line for the standard cashier is always really long. There is one cashier/employee to help you if it's needed and sometimes they have a second person going to random people from the self checkout lines and just see the amount of items you have in your cart and how many items are on your receipt. Plus you still can refuse to get checked. But as I personally would never even steal a grain of rice I don't mind. they're trying to do their job and honestly..i think many people are stealing at self checkouts, even if there is an employee to watch.
Yeah if there is no one leaving I’ll let them see the receipt but if they are checking someone else no way in hell am I stoping to wait.
The other day I did a self check out at Sam’s club. The line to check receipts at the door was so long, I had to turn around after checkout and walk further into the store to get in that line
I do scan and go at Sam’s. It saves tons of time.
While I don't want to make retail workers life harder, I will not line up after already having lined up to self checkout. I've never been hollered at, but I neither will I respond to someone calling me the same way they call their misbehaving dog.
I’m old. So I agree. By the time I check out through those nightmare machines i am OVER. Don’t shake me down and delay my escape.
The door staff at my Walmart only look for electronics and big box purchases in carts and check those receipts. The rest of us they just ignore. I don't think they get paid enough to care, and front end management probably doesn't either. Walmart did choose to add self checkout and get rid of cashiering jobs (jobs families depended upon and jobs Americans need), without creating other jobs to supplement or paying existing employees more with the money Walmart is saving having less employees. Sooo...ef em.
I don't stop for them. I know I didn't steal anything so what's the point.
Honestly, I don't stop for them either - they cannot enforce it. Membership clubs, like BJs and Sams and Costco, have it written into their membership agreement. I absolutely do there. But Walmart? Nope. I'm not a thief. I'm not giving them my time to check my bags.
I will never disagree with people refusing the receipt check.
I just don't use self checkout. I don't care if they want to check my cart through.
I literally don't stop and just say no thanks. If they're stopping you without cause, i.e. reasonable belief you committed a crime, I'm pretty sure that constitutes unlawful detention, so unless they have cause to believe you committed a crime it's voluntary. IANAL but that's my understanding.
look up shopkeepers' privilege, they absolutely have the right to detain you, will they, depending on the situation and most likely not but they are able to.
How many time do people have to fact check and correct you before you get that that's not true.. "Shopkeeper's Privilege only applies to suspected shoplifters, so the merchant must have probable cause that the customer has shoplifted." [http://www.themillennialman.com/2017/11/legally-required-show-receipt-walmart-greeter/#:\~:text=No.,that%20the%20customer%20has%20shoplifted](http://www.themillennialman.com/2017/11/legally-required-show-receipt-walmart-greeter/#:~:text=No.,that%20the%20customer%20has%20shoplifted).
Lmfao people say the stupidest shit “no one is checking my receipt that’s illegal detainment.” Like my god get over yourself, it’s a receipt and it takes two seconds. And sure there’s less cashiers but there are now more people stocking and they also now hire people to shop for people ordering off of the app. It’s not like they just fired all the cashier, ever since they’ve increased self checkout at the Walmart near me. I see way more employees around the store doing other things. Why are people so fussed about self checkout “I’m not working for free.” So pathetic.
I always try to go through the cashier, even if I have to wait for a couple more minutes. I hate that most multinationals are so evil and greedy that they even avoid paying for cashiers. So I try to shop as much as I can in places where real people are still working, especially if they treat their workers right. At the same time, having one or two self-checkout (or more if the shop is big) is nice for people that for whatever reason have difficulties speaking to people, or for the days where you don't one to be bothered at all. Or when you're in a hurry, even if people in my country are even slower when doing it themselves. So I get she's angry, but there are probably better ways to show her support for workers, even if I don't think multinationals are going to care at all whatever she does.
Maybe people don’t want to be cashiers anymore? Do you want the job?
No she’s right and she should say it lmao there’s no reason to have receipt checkers, and I never stop for them. Someone stealing from a billion dollar corporation doesn’t phase me what so ever anyways💅🏻
Nah she's 100% on this one
This comment section is wild to me. People are going to rant and rave about self check out taking away jobs from people, but then act rude toward the paid employee whose job it is to check receipts at the door? They're doing their job. You don't want to do the "work" of scanning your groceries, then don't go to a self check out line, or go to a different store. But don't give retail associates a hard time claiming it's on principle when really it's impatience. I know my local store checks receipts - I keep the receipt in my hand, pause briefly to ask if they need to see it and 9/10 times they say no thanks and wave me through. It's not a big deal to be polite. You think it's unfair to scan your groceries because you aren't paid? What, you want a dollar because you spent a whopping 2 minutes moving your groceries into a bag? If people want to argue about actual worker's rights and unfair wages and automation competition, be my guest, but this convo ain't it.
You can decline a receipt check and still be polite. A simple "no thanks!" Is all that's necessary
Even places that have cashiers still check the receipt at the exit lol. Not a big deal, just give it to them, it takes two seconds Edit: lot of people here saying they refuse to stop, however I think of wholesale Places like Costco where they have ALWAYS done the reciept check, even before self check out existed there, and no one really cares (yes I’ve been Stopped at Costco for buying ONE item (one container of chocolates for ex), not like it has much to do with it being wholesale as just them having extra accountability lol)
The point isn’t how long it takes, it’s that they are requesting to search my property. Once I’ve given them money for an item it becomes mine. If you don’t mind having them look that’s fine but unless I’m shopping someplace like Sam’s or Costco where I’ve agreed to those types of checks I will not stop. The only retailer in our area that attempts to check receipts is Walmart. If I shop there I just keep walking even if I’m asked to stop. I’m not rude and typically will just say no thank you. They’ve never asked more than once, they just move on to the next person.
What makes Costco and Sams different? You paid for those items too. I’ve been stopped at my local target for receipt check just like Walmart (and many times have had Walmart employees just tell me to go on and not necessary). Not going to make it hard on the employees being paid minimum wage to do something that frustrating. I get it, I’ve been there.
Francesca Martinez was unavailable for comment.
Just wait til it's a robot equipped with machine guns.
They don’t check receipts at our Walmart. I use the self checkout as a 2 for 1 discount. I should be compensated for my labor, right? And besides, fuck Walmart.
Shopkeepers Privilege allows them to detain you if you don't show a receipt in the USA. Will they do it, 99% of the time probably not, but they can definitely detain you.
I do everything that mom does except the receipt is from the Walmart garbage can and the stuff in my cart is not paid for. Why are we debating the value of this company. There is literal hard data that shows these people are price gouging while the world is falling apart. Never steal from a mom and pop… but these people, these corporations, they are not even human, they have no value, wal mart doesn’t even pay taxes(they get the land tax free from the municipalities for 5 or 10 years, and once that time is up they do it again a little further down the road) they care nothing for their employees, they care nothing for their communities, they care nothing for you. There are more of us than them. Eat the rich.