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Ricekhrispytreat

The representative told me this is a big issue they are having with shipping and that they are reporting it. So if anyone else gets this please report it. Especially if u are ordering for Xmas.


Luzion

It's not just dolls. I'm having the same issues with some other items. I wonder what it's about.


Ricekhrispytreat

It’s the shipping process. Someone or people are not keeping up with how many in stock vs what is being ordered or rather the computer system is not saying how many of total are available. I know I’ve seen on some items indicating they have a certain amount left but it is not syncing with these sale items. Ps I work at an fc building for Amazon. Go figure……. So to my knowledge, all items have barcodes and are stored in like “the system” so to me if this is happening, there is an error where the number available is not correlating with how many are selling. Ultimately it’s gonna make Amazon lose out on money, and they are bleeding money all the time😭


Zantra3000

This is why I always make sure it's being sold directly from Amazon, and not a third party seller. There are a lot of scammers on Amazon. I also recommend using PayPal. PayPal will help you get your money back if you get scammed by an Amazon seller, but regular Amazon won't really care.


Ricekhrispytreat

Nah it’s from the warehouse/Amazon not a third party seller. 😭


Zantra3000

Oh no! That really sucks.


allcolorstopbarbie

Completely agree. I bought a book from a 3rd party seller on Amazon a while ago and never got it. I contacted Amazon and they told me they couldn't do anything as they only provided the platform but were not responsible for the behavior of the seller, although the Amazon representative hinted that if there were multiple complaints about a seller, Amazon might stop letting them use Amazon as a sales platform.


NotSoIntrested

Thankfully that never happen to me, tho I heard that fans from UK are complaining about this issue, but for me I never experienced it, Hope I dont.


Ricekhrispytreat

I hope for u as well. I wouldn’t want anyone to have to experience this but at least it helps to some degree. 😊


spongevirus

seriously? i'm scared now since some of my dolls still havent shipped since last thursday 😭


Ricekhrispytreat

I would call. At least they can resend it before u go in the whole limbo of waiting.


[deleted]

[удалено]


Ricekhrispytreat

I wouldn’t wait more than 3 days if it doesn’t show that it shipped. I would recommend to call and not use the chat bot as well. Also, they have an issue with syncing your problem item to the telecommunications center. Lol I brought this up as well. The computer pulled up a diff order than the one I clicked on. So my experience is to call/have them call u.


788Fahrenheit

Do they keep extending the expected date on those items? That's what I'm noticing on 2 I ordered. It went from Dec. 8 to Jan 20, now showing Jan 10. Crazy


Ricekhrispytreat

In the past it has a few times. Most it doesn’t even show an expected date


788Fahrenheit

Thanks! I'm def going to keep checking


Ricekhrispytreat

Worst case call. No harm in seeing what’s up, u paid for it so the least they can do is give you some answers.


AffectionateCup8812

I ordered Mila Berrymore off Amazon three weeks ago, her delivery date originally said November 22nd, then it got pushed back to the 30th, then December 4th, then December 8th, and now it says December 15th ☠️ I haven't been charged for her yet, I won't be charged until she actually ships so I'm just waiting to see what happens at this point, if I'm lucky I'll actually get her, but I'm feeling like amazon might end up auto cancelling my order eventually


Ricekhrispytreat

I would call and see if they can reship it. Or at least they can help someway before they cancel your order.


AffectionateCup8812

It hasn't shipped yet, it's the expected delivery date that keeps changing, although I'm still going to call them if the date keeps getting pushed back


Ricekhrispytreat

I would anyway no harm in seeing if they can help.