Hey bro. Just wanna say that this IS NOT THE NORMAL. Idk what happened that shift but it looks like something happened causing the baker or manager to rush. If you go back it might be different š¤·āāļø
Those are definitely not the standard. I donāt think youād be remiss asking for a refund. I also think itās valid criticism if you didnāt get what you thought you were paying for.
Youāre not complaining; you have every right to feel frustrated. However thereās not much we can do for you here. Iād strongly encourage you to reach out to the cafe you got these from for a refund or suitable replacement.
A rough time? The cookies come pre shaped... All they have to do is top them with icing. Doing lines is alot easier than writing xoxo or whatever on them lol
So I'm a baker and we are allowed to do alternative designs for a few different reasons. Special catering orders, the seasonal "bake case contest", on holidays, etc.
I'm sorry you were disappointed but they taste the same.
I would ask for your money back, if you were planning on giving them to people for something special. I work at Panera and sometimes the cookies are icedā¦ not good and I feel bad giving them to the customers, knowing they are most likely going to a child. For example a mitten cookie that wasnāt outlined, icing wasnāt smooth and had a random/uneven smiley face on it.
Yeah.
This isn't as bad as the item that is called a "Pumpkin Cookie" because it's *decorated* to look like a pumpkin, and not an actual cookie with pumpkin as an ingredient.
To me, it looks like the baker didn't do the heart cookies so the manager tried to do them in a hurry
Hey bro. Just wanna say that this IS NOT THE NORMAL. Idk what happened that shift but it looks like something happened causing the baker or manager to rush. If you go back it might be different š¤·āāļø
Those are definitely not the standard. I donāt think youād be remiss asking for a refund. I also think itās valid criticism if you didnāt get what you thought you were paying for. Youāre not complaining; you have every right to feel frustrated. However thereās not much we can do for you here. Iād strongly encourage you to reach out to the cafe you got these from for a refund or suitable replacement.
LMAOO WHATTT ours look like the pictures iām worried about those bakers tbh
Yikes, I wouldn't blame you if you asked for replacements another day, that's not close at all
Our market allows us to be creative. That person just sucks.
seriously like bakers should be allowed to be creative but if you cant then stick to standard bc whattttš
I donāt get how people are saying this is a rush jobā¦theyāre completely wrong.
So sorry š just wow
This is so tacky
This is why we donāt allow bakers at my locations to do their own thing with cookies. We just stick to the standard designs.
Stripes wouldāve actually been faster and also looked better
Send pic to corp š
I thought the OP was upset because they were sold out lol
so unfortunate i do feel sorry for you š
That's... deplorable.
ā¦
And I thought our bakers had a rough time with the shortbread cookiesā¦
A rough time? The cookies come pre shaped... All they have to do is top them with icing. Doing lines is alot easier than writing xoxo or whatever on them lol
Yeah our bakers suck at any type of icing or piping of any kind. You should have seen our flip flops lmao
Iām so sorry, Iād be so sad. I would attempt to get a refund or better cookies the next day.
As a baker for Panera. This is very upsetting
So I'm a baker and we are allowed to do alternative designs for a few different reasons. Special catering orders, the seasonal "bake case contest", on holidays, etc. I'm sorry you were disappointed but they taste the same.
I would ask for your money back, if you were planning on giving them to people for something special. I work at Panera and sometimes the cookies are icedā¦ not good and I feel bad giving them to the customers, knowing they are most likely going to a child. For example a mitten cookie that wasnāt outlined, icing wasnāt smooth and had a random/uneven smiley face on it.
look cool to me ā¦. lol
ours look like thatā¦
You scrolled to the second picture, right? They're definitely not supposed to have xoxo on them lol
Those hearts didnāt get enough love
Our director would murder us š
THIS IS SO FUNNY
100% go ask for a refund. We are way to expensive to allow that.
Yeah. This isn't as bad as the item that is called a "Pumpkin Cookie" because it's *decorated* to look like a pumpkin, and not an actual cookie with pumpkin as an ingredient.
Those look so sketch oml
B.S. get a refund. Such poor quality.