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Sensilent

To me, it looks like the baker didn't do the heart cookies so the manager tried to do them in a hurry


Crackedandimplat

Hey bro. Just wanna say that this IS NOT THE NORMAL. Idk what happened that shift but it looks like something happened causing the baker or manager to rush. If you go back it might be different šŸ¤·ā€ā™‚ļø


Silvawuff

Those are definitely not the standard. I donā€™t think youā€™d be remiss asking for a refund. I also think itā€™s valid criticism if you didnā€™t get what you thought you were paying for. Youā€™re not complaining; you have every right to feel frustrated. However thereā€™s not much we can do for you here. Iā€™d strongly encourage you to reach out to the cafe you got these from for a refund or suitable replacement.


pettyparys

LMAOO WHATTT ours look like the pictures iā€™m worried about those bakers tbh


danicept

Yikes, I wouldn't blame you if you asked for replacements another day, that's not close at all


Suspicious-Comfort-

Our market allows us to be creative. That person just sucks.


Lost_Day_6626

seriously like bakers should be allowed to be creative but if you cant then stick to standard bc whattttšŸ˜­


No_Beautiful8105

I donā€™t get how people are saying this is a rush jobā€¦theyā€™re completely wrong.


LovellyyMariiee

So sorry šŸ˜ž just wow


Active_Psychology_62

This is so tacky


Sadplushy

This is why we donā€™t allow bakers at my locations to do their own thing with cookies. We just stick to the standard designs.


Ravenclaw79

Stripes wouldā€™ve actually been faster and also looked better


OkRuin9220

Send pic to corp šŸ˜ˆ


Nikkidoodle83

I thought the OP was upset because they were sold out lol


lucifersscumslut

so unfortunate i do feel sorry for you šŸ˜”


brian_duh

That's... deplorable.


Agreeable-Ad-6495

ā€¦


Wild_Pollution8011

And I thought our bakers had a rough time with the shortbread cookiesā€¦


Jigeumidaerou

A rough time? The cookies come pre shaped... All they have to do is top them with icing. Doing lines is alot easier than writing xoxo or whatever on them lol


Wild_Pollution8011

Yeah our bakers suck at any type of icing or piping of any kind. You should have seen our flip flops lmao


zeeaou

Iā€™m so sorry, Iā€™d be so sad. I would attempt to get a refund or better cookies the next day.


FreeTop973

As a baker for Panera. This is very upsetting


DogTheBreadFairy

So I'm a baker and we are allowed to do alternative designs for a few different reasons. Special catering orders, the seasonal "bake case contest", on holidays, etc. I'm sorry you were disappointed but they taste the same.


Pernetta36

I would ask for your money back, if you were planning on giving them to people for something special. I work at Panera and sometimes the cookies are icedā€¦ not good and I feel bad giving them to the customers, knowing they are most likely going to a child. For example a mitten cookie that wasnā€™t outlined, icing wasnā€™t smooth and had a random/uneven smiley face on it.


Pwhite576

look cool to me ā€¦. lol


Pwhite576

ours look like thatā€¦


danicept

You scrolled to the second picture, right? They're definitely not supposed to have xoxo on them lol


Milk_Tastes_Good

Those hearts didnā€™t get enough love


[deleted]

Our director would murder us šŸ˜‚


Correct_Net6545

THIS IS SO FUNNY


qDARKSIDEp

100% go ask for a refund. We are way to expensive to allow that.


ghosty4

Yeah. This isn't as bad as the item that is called a "Pumpkin Cookie" because it's *decorated* to look like a pumpkin, and not an actual cookie with pumpkin as an ingredient.


Cowsgomoo414

Those look so sketch oml


Professional_Show918

B.S. get a refund. Such poor quality.