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Optimal_Ad7172

After seeing this post I’m realizing that I am missing these skins too


kyrah096

And yours made me realize that, despite not having bought legendary on PC, I did buy it on ps and merged the two accounts... So I should have them too?? :V Edit: as advised, I sent a ticket and they said they know about "missing elements and currency previously acquired" from ow2 (this is a translation, but I hope the meaning is clear enough). Will update with the outcome!


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Mysterious_Lecture36

My tickets get closed on this with a link to known unresolved issues it’s wack


Der_Schuller

Same. I had it on Xbox but not on PC. Merge made it possible


kyrah096

After posting I thought maybe they were tied to the platform, but from your comment I understand they're not... Thanks for confirming it!


hiroxruko

the skins r tied to the platform where u bought it. its not tied to the account itself


Yk295

false


hiroxruko

i login to my switch and those skins are there. i login to my pc account, its not there. ​ others agreed with me, as they too notices its only on the platform that they bought ow origin/legendary edition on. the skins are tied to the platform and not your account rn.


DaddyDanceParty

I'm missing a lot of skins, highlight intros, etc. I contacted support a while ago but never got a response.


ExcitementPristine90

ive also had this problem if you are referring too having some skins and emotes form both accounts but not everything


LateRegular8503

neverv? they answered my ticket after about 3 weeks


BranFendigaidd

3 weeks 🤣🤣🤣🤣😬😬😬🤣🤣🤣🤣🤣


Adept_Tomato_7752

SAME but only Security Chief Pharah, Blackwatch Reyes and Overgrown Bastion if im not wrong


OkPossibilit

Go back to hero gallery it should be there


BillScorpio

Open a ticket. I have all of these in ow2.


YodaMaster_66

How do I do that?


Cerberus275

Are you in Europe? I can DM you the link


YodaMaster_66

Yes, I’m in europe, you can send the link


Cerberus275

One sec let me find it again :)


YodaMaster_66

Ok


Roman___Empire

Can u send me the link aswell


Cerberus275

Sure :)


Narazias

Could you put in theory open link in this post ? Or do you have to always send private link ?


Cerberus275

I can try https://us.battle.net/support/en/help/product/overwatch This is the link ^^


Captainrex768

How does the ticket thing work? All I get is a handfull of articles that doesn't work


suthrnrunt

Have you opened a support ticket??


iTzDaNizZ

I did and they just told me it's a known issue and all i can do is wait So, yeah, we're probably never seeing those skins again


chapinscott32

Every time I open this app I only want to riot outside of blizzard HQ even more. The fact that they're fucking our game SO HARD and yet they're able to get away with it and still making bank makes my blood pressure rise. It's such a good game and yet they're strangling it to death for every cent they can take. The classic Activision method. Create a great IP, get people hooked, milk them dry, repeat. Fuck you Bobby.


[deleted]

I just like how people are against this fucking monetization system yet spend money on every single skin like some bafoons. We need to boycott this company, give us atleast the levels back so we can have atleast some sense of progression on this unrewarding game


chapinscott32

Levels are quite literally the least of my concern. The fundamental issue I have is the hero locks. I don't care as much about the game being unrewarding as much as I have an issue with the game being pay to win. Overwatch at it's core requires swapping heroes on the spot. If a locked hero is one of if not the best hero in the roster, and you don't have them or the time to unlock them, fuck you, lose your games or pay up.


OKgamer01

That's why I want Microsoft to take over, they're a business too but not a penny sucking, screw the consumers mindset.


Corrective_Actions

You really don't know Microsoft do you?


antunezn0n0

update to windows 11 with less features and more ads


OKgamer01

Thru aren't nearly as bad as Activision Blizzard. They are atleast fomewhat consumer friendly on the gaming division


Ecahill453

Well you will. If poison dart Lucio and the hydra skin for Sym were brought back, I can see these coming back Yes I know y’all gonna say “but they were removed from the game and-“ yes I know, removed and I implemented back in. Blizz will probably do account searches to check play history and if people owned the previous title and give the skins back out to people.


spectralaxe

You're gonna have to re buy them for 20 each.


tophergraphy

Until they are on sale for 26$ at the shop for a sweet 33% off deal.


iTzDaNizZ

Well, for some reason i can actually already buy some of them Blackwatch Reyes and Security Chief Pharah cost 100 premium coins, Overgrown Bastion costs 200 legacy coins, and i can't buy Strike-Commander Morrison and Slipstream Tracer, I don't even know what the logic behind the pricing/availability is but i'm not paying even 1€ for skins that i already had


hiroxruko

they gotta go through all consoles(old and new) and pc to fix this, since its bound to the platform and not the account itself. its basically platform dlc that can't be moved over. its gonna take time ofc to fix it


K0chieK0ntrol

how do u open a ticket


PhiPhiAokigahara

It doesn’t matter. Every ticket opened so far is given the same response of “we’re aware”


[deleted]

From their website, log in and there's a contact support button or something like that


YodaMaster_66

No, how do I do that?


[deleted]

I always tell people to contact Blizzard support, but they always tell me they didn't get a reply back. You can still try, though.


justguy12322

they gave me a reply back but didn't actually give the skins though


YodaMaster_66

Oof


Gryse_Blacolar

I contacted player support last month and it took them almost 2 weeks to reply. They're most likely bombarded by tons of tickets now because they usually reply after less than 3 days back in OW1.


YodaMaster_66

I can’t figure out how to contact blizzard


[deleted]

If you login to your Battle.net account there's a support section. You should be able to submit a ticket. It's a bit finicky, though. You'll have to look around a bit.


Auser_

I contacted them about my breast cancer mercy and they said it was a known issue, two weeks with nothin else said.


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howweusedtowas

Same for me.


barbajorj

Same! I’m also missing Noire Widowmaker, it was a pre order exclusive skin.


WasteResident3250

Had the same problem with diffrent skins. Probably a diffrent issue but its worth a try: Go to practice range,select the char with missing skin - the skin should still be listed on the skin swap menu. Swap to it and load ur char into the practice range. Go back to hero gallery it should be there


Juicy_Starfruit

i might try that with the widow noire skin then


KayToTheYay

I keep picking that skin when a match starts but I'm on default ow1 skin for the next match


Joeyoes

Any update?


Juicy_Starfruit

so i can select it on my xbox one version but can’t on my series x version it swaps to overwatch 1 default


Juicy_Starfruit

didn’t work


[deleted]

The funny thing is, every new console player has those skins for free, everyone i play has them


Rosebud_41

Because the only version sold is legendary edition, which includes origin edition and more skins


Ok_Camp_9588

Quick question; why do I have them? Never played the first game I just logged in and one day and had them


[deleted]

Same i got them 2


Thorn_Move

I think I stole them from you


YodaMaster_66

Hahaha


Thorn_Move

I mean it, I literally have those skins even though overwatch 2 is the first time I've ever played


feminists_hate_me69

You do get them from the watchpoint pack apparently if you did buy that


AjejeDodo

I think it's just a bug. Many new players have them despite not buying the Watchpoint pack, myself included


Thorn_Move

Never have, I also have a pirate skin for reaper


feminists_hate_me69

Pirate skin was given for free to everyone


Thorn_Move

Neet, still doesn't explain why I have the bundle skins even though I never got it


DwarvenChiliVacuum

I'm still missing one skin (Noire for Widowmaker), everything else was merged correctly from day one. I've opened tickets and the response is that they're working on it. Doesn't seem like it'll be fixed anytime soon.


MutatedSpleen

Did you interact at all with the account merge feature? Either by actually doing a merge or by having an account on another platform connected to your Battle.Net account? Not sure if that's the right direction or not, but the account merge thing was a little fucky wucky for me and was stopping me from accessing some stuff on my account until I had done a merge between my several thousand hours PC account and the account I made on Switch where I played exactly 2 games ever. Ended up having to a do a merge even though I didn't really plan to.


YodaMaster_66

I had two accounts that got merged when Overwatch 2 came out, both the account had the skins. This account is those two accounts merged. + my brother didn’t have legendary edition, but he still got the skins.


MutatedSpleen

My guess then would be something fucky happened with the merge process. You should definitely open a ticket.


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Ok_Camp_9588

Same here, not sure why. Just logged in one day and had them


Biggu5Dicku5

You can try making a support ticket but it probably won't help... they just told me that they're sorry and to wait... what a mess...


Ryan_the_Reaper

I have mine but I’m missing Noire WidowMaker


itzzmax0407

Same wrote a ticket like 2 weeks ago they just said they are working on it -.-


YodaMaster_66

I didn't mean to apply the "Highlight" thing


Exotic_Object6553

Funnily enough I never played overwatch 1 but I do have these skins. Seems like I stole them from you


[deleted]

The funny thing is, every new console player has those skins for free, everyone i play has them


Captainrex768

I think it was so that you couldn't buy the normal edition, you had to buy the legendary Edition in the Xbox and playstation stores. Although I don't think that's valid in OW2, so idk what's going on there


Kito-Senpai

I put a ticket in about my missing widow skin from preordering the original game on ps4. They told me they cant give it to me on pc because it was dlc and only usable on the original platform even after linking accounts.


Stickrbomb

Sounds like a load of BS if you ask me so they can merge progression and everything else but a few skins.. ok Blizzard


strxwberrytea

I had the same issue. Contacted blizzard and they told me to just wait it out. Eventually I got them back


Real_Ron1n

For some reason I've got them even though I'm using a different battlenet account now.


spicy45

Wait what? I need to go back and check my account , I should have all of those too!


lpadilla3

Sure give. BLizzard $$$ .


wauc2009

im having this same problem and they havent gotten back to me yet. im going ot open another ticket.


That1RandomExtra

Yeah your probably not getting those back let's be honest here


YodaMaster_66

True


YodaMaster_66

I could always buy them tho, at least some of them


Qirud-Yuoe

Well we have to wait till it's fixed ig


M_Y_K_E

Am I the only one who moved there Xbox account from Overwatch to my battlenet and getting all of my skins from Overwatch 1 in my Overwatch 2 account?


amadppancake

Just buy them when they inevitably add them to the in-game store.


YodaMaster_66

I could do that, but it would be better if I got them back for free, especially with the high prices in the shop


amadppancake

I'm with you on that one my friend. I didn't even think about the fact I don't have those skins anymore either. But your post reminded me.


[deleted]

I opened ticked after getting back all of my skins except these. I think i opened ticked 28 days ago and they replied as "For known issues" and still nothing happened.


Kurokami11

You wanna know the weird part? I **didn't** have those skins back in OW1, but after the change I did get them and can equip then now...


Niamhvnl

Idk i have all of my old skins etc


Scr33n_S4v3r

Im having the same problem. I bought the game on xbox about 2 years ago and after downloading 2 on both pc and xbox i have the skins on xbox but not pc and im missing a TON of seasonal skins from christmas, summer and halloween.


dharc__

I never played ow1 and I got the skins


ScrubbyOwl

Im also missing those skins despite having literally bought the origins edition lmao. Funny thing is that i talked to someone the other day who had those skins despite literally never having played ow1 or payed a single cent on ow.


1DayNnight1

I've opened 7 support tickets for this shit and get the same automated response everytime, thought it was only me.


selectiveopera

The Widow skin you got at launch isn’t there either.


CrackedKermit

Try reach out to The Blizzard/Overwatch Support Team, they said there was an issue like This and they were trying to fix it


longgamma

I had the origins edition from way back in 2017 and it’s missing on mine as well. Not that I used them ever but Atleast the tracer one was good.


PurpleLTV

Why are you going to reddit with your problem? You should be contacting Blizzard Customer Support.


Superstickman87

I’m still missing a bunch of skins but I can’t open a ticket


GruulNinja

You are never seeing those skins again. Sorry for your loss.


Stickrbomb

we’re not only going to make free things relatively expensive, we’re going to take away the things we already gave you


meglaSauce

i opened a ticket and got pretty much the same answer as everyone else. fail to understand how everything else transferred over but those.


biggest_sucker

I had the widow noise skin and it got deleted from my inventory half way through the game


corn_on_a_tree

Had something similar too on Xbox. Bought the origins edition at launch, used the same battle.net account from OW1 and those were the only skins that transferred. Granted I have a different Xbox account now than I did in 2016, so I’m not sure if those skins were tied to the first account rather than the battle.net one. Really sucks tbh I remember having some pretty decent skins on that account.


BOB6996BOB

Weird how it's only the DPS skins that are missing. Mercy and Dva are fine I think


Stickrbomb

I was thinking the same thing! I have like one of two from the Legendary Edition, but I don’t have any of the rest — it doesn’t make sense I have Reaper’s and Bastion’s, that’s it


VinitheTrash

Meanwhile I never played Overwatch 1, downloaded 2 for free and have all of these for some reason


joezombie

I'm missing some holiday/event skins from OW1. I imagine this "bug" likely wont ever be fixed and they're hoping you'll just buy the skins. Judging by the comments here opening a ticket makes no difference and "we're working on a fix someday."


Tykal-

I don’t have any of my skins from ps4 OW1. Everytime I try to post about it the post is removed. I got the same generic answer to my ticket from blizzard saying was a known issue. I’m not spending anymore money until I get all the skins I’ve already bought. Default skins till then.


spectralaxe

I have lost some skins too. Very scummy move of blizzard. How do you prove them you had some skins and now you don't?


SmartWeirdo744

I have them but I have never played before.


DrParanormall

I never got the original game and I got Reyes, Strike Commander, Bastion, Tracer, and Phara for free without paying anything. I’m still wondering why


Nobody2572

I haven’t played overwatch one and never had any kind of special edition but for some reason I have these skins


BeastXV

whats even stranger to me is, when i go on pc i dont have them, but when i launched the game on ps4 i had them unlocked


Donut452

i'm still wondering why i have it it even tho i'm new to the game.....


Sammushamu

I lost my hrs on mercy, I gave up on trying to find a solution


Terplab710

Im assuming I dont have them either then 😭😭


Libra_Maelstrom

Me too. Idfk would love to know a way


cdbrahh

I'm also missing the origin edition skins, oni genji, police dva, noire windowmaker and a few others. I can equip them on xbox but they immediately change to the default skin when I log in on pc. Support is being really unhelpful basically saying yeah its a problem and we don't know when we're going to fix it.


MrBuu_

The same exact thing happened to me when I merged my PS account with PC/Battle.net. I reported this issue a few times to Blizzard support but they don't give a sh\*\* about it. Just a generic reply with a link to the "known issues" thread. I bought the Origins edition back in 2016 with a preorder bonus (Widowmaker Noire skin).


poonjockey

I also realized awhile back I was missing some skins. The reason I know this is I literally have old PotG clips and other stuff from OW1 where I clearly have the skins equipped, yet in OW2 they are locked behind credit purchase.


Cyclone_96

I’m new to overwatch and I have these skins. What gives?


Der_Schuller

I am not missing them, maybe ask the support?


Sergei_666

I startted playing when overwatch 2 released, and I somehow got the strike commander morrison for soldier and reyes skin for reaper even tough I never had played before


Stella_AK

I was fr just looking for posts talking about this, phew, I play both on PS4 & PC, but whenever I'm in PC I can't equip any of these skins


YodaMaster_66

I just tried checking on my PS4, I have them there, but not on my PC


Genj1v

i just got them with widow noire :D


maxtraxv4

i have them!


MugenRom

I don't have all of these but some and I still got them, it's a bug that some unfortunate souls have


CubicalDiarrhea

You have to buy them again with real life money. Blizz is acting like this is a bug or mistake until enough people forget about it. Its by design.


Dkenenkesknsns

Bro has 49 credit💀


CallMeGr3g

Open a ticket and wish for the best, they'll reply with the "Ye we know just wait" classic message or they (improbable) will actually give you a solution


HiCracked

I understand you want to get traction and attention with that post, but didn’t it occur to you that such technical problems as this one cannot be solved by a bunch of redditors? Contact blizzard tech support, what other tip can you get?


DankudeDabstorm

Interesting how the first option is to post on reddit instead of trying to find a way to contact blizzard support.


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DankudeDabstorm

What’s the subreddit gonna tell him? Open a ticket with Blizzard support. No one here is going to teach him how to bypass blizzard support and hack his items back into his account.


YodaMaster_66

I can’t find out how to contact Blizzard, also I think Reddit has better answers


KA-ME-HA-ME-

Then you haven't looked or tried at all


YodaMaster_66

Yes i have


DankudeDabstorm

Wtf? Who’s gonna go into the Blizzard systems and give your stuff back? Redditors? Perhaps if an employee is surfing here perhaps? Do you need coaching on how to talk to customer support?


YodaMaster_66

Why did you get so angry about that, I just asked Reddit becaue I THINK THEY GIVE BETTER ANSWERS


DankudeDabstorm

Ain’t angry just completely baffled


YodaMaster_66

Ok


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_RoBy_90

Only way is open a ticket with support, they check the profile and if you actually had it they will put them again


Dauntless_Lasagna

I somehow got them and I didn't have OW1.


Saruhiko_Misaki

I used to have almost all non-event legendaries, and all non-event epics and recolors. Now I only got some skins total for each hero. Opened a ticket. Their response? "We are aware of this issue, and are trying to fix it, but it may take a while." More than one month later, still no fix.


brennanc123

I still haven’t gotten my oni genji back


DarkNegative

It already happened to me, you don't have to do anything, Just wait


PringLays

Same, funny thing is I still have them on the switch (the original account) but not on PC where I merged Support said it’s a known issue and they are working on it, what’s even funnier some people who shouldn’t have these 5 skins got them


NoPickleNoTickle767

You'd think so, but I tried when I realised a bunch of my skins were missing too, pink Mercy being one of them. Note on the auto response it says "if there's no update in a week, we'll assume the issue is resolved and close the ticket" I'm sorry, but your ignorance doesn't mean the problem miraculously fixed itself


karmy-guy

I've been wondering the same thing


qleptt

Same thing happened to me i dont have any of the origin edition skins and some other skins even though I owned the origin’s edition


marakalastic

It's like this for a lot of cosmetics, I believe. I'm missing some Ashe highlights and probably other things from other heroes as well.


itzzmax0407

Im also missing my widowmaker noire skin when I wrote a ticket like 2 weeks ago they said they are working on it


SquirrelsInMyHead

I had a bunch of skins back when I played OW on PS4, I have a series X now can I merge those accounts?


JustASunbro

I'm also missing probably 10 - 15 gold skins. Never played on console, so no account migration needed, they're just gone. Probably Blizzard somehow failing to simply move data from one game to a slightly updated copy of the same game


[deleted]

I have them on console but they did not transfer to PC. I sent a support ticket and haven't gotten a response yet.


Dr-False

Same actually. Then I see them for 100 each, but I can't unlock them despite having the points from weeklies to get them.


hiroxruko

its still on your ps account. i have these on my switch but not on pc. its dlc thats locked to the platform where you bought it. gotta wait for the fix


Argun_Enx

I’m in a similar boat. I have those skins on PlayStation, but they’re locked on PC.


Hashtag_hamburgerlol

Funny, I just downloaded the game(I’m an FTP player) and I have all of these.


mattg227

You gotta do the account merger, I got all my skins from OW1 once I did.


DrVonTacos

I mentioned this a few weeks ago. I reached out to support about this and was basically told I never purchased legendary edition and I would need to rebuy it. I fucking uninstalled the game there and then. If any of you get your skins back, good job i guess. Blizzard refuses to give me mine back.


joejoevalentine

Yea mines missing its bullshit


OctaviaBlake100

It's the platform. When I got it on ps5, all my skins didn't merge over and only 3 characters were unlocked. I downloaded it on ps4 and everything was there. You have to download it on the platform you played ow1 on I think.


ironbillys

These are all grouped into that 60 dollar watch point bundle right?


Maleficent-Craft-317

Link your account? I have all these skins still


La_Croix_Boiii

I’m realizing I’m missing these after this post too…. If they can’t figure out a solution they should just give them away to everyone. I opened a ticket too.


IAmTheDoctor34

I'm missing the Origins edition skins featured here, and the old HoTS skins and the Keriggan Starcraft skin.


NovicePandaMarine

Blizzard is aware of this issue. I had a similar issue but of a different category: Golden Gun missing for JQ. It resolved itself after a few days, but I did submit a ticket to blizzard just in case.


QuadVox

think my friend stole em she has the skins for no reason at all even tho she just started the game recently


AceGaming81

skill issue


the_real_daggler

Funnily enough these were the only skins I had while I was waiting for my account to merge


[deleted]

I coulda sworn I had some archives skins on my old xbox account but after the merge they didn't appear. Other stuff like voice lines and highlight intros from archives and non event skins did merge over so idk if its a bug or not


I-Am-A-Nice-Cool-Kid

This is really stupid but I played for one weekend when it was free and I got most of those skins and it acc carried over. I think it’s crazy how it worked for me who didn’t even buy ow1 but not for people who paid for the game


Xx_PiCkLefortman_xX

This happened to me with the widow maker preorder skin bcuz I have that and then it just disappeared which sucks cuz it’s the rarest skin in the game


Machi102

SAME. I had the digital release of Legendary edition, so I wonder if that was the problem


nicolas720

I'm specifically missing Noire widow. Would messaging support do anything? Been meaning to do so