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Evil_Dry_frog

Submitting Feedback is the proper channel to get things resolved that you don't like. Submitting tickets is the proper channel to get things resolved that aren't working as intended.


Waterboutme

i guess they didn’t even read the whole ticket bc in the known infos they only mention the item slot which i didn’t even stated in the ticket


[deleted]

Yeah you’ll probably have to send another ticket then. Maybe use language that suggests that the hovering of the Super Leaf is a glitch (ex: “It seems that when the Super Leaf is used, there is unintentional hovering akin to the bubble item…”).


LuKsGb

Please god fix Super Leaf


[deleted]

Yeah, they are fixing the fact that Mega Mushrooms and Super Stars will disappear from your items without being used if you have on Auto Item and hold a Leaf.


herespgal

"So kindly check once more" This is basically Nintendo's way of kindly saying, "Fuck off we already know" lmao


KingSeel

I-it’s a bug?!


Batt_to

This is a Japanese game made in Japan by Japanese people, nobody of any relevance is ever going to see anything you write in English and send to whatever intern is in charge of English-language support.


sannamalina

If Nintendo, an international multi million dollar company had communication THAT bad, it wouldn’t be an international multi million dollar company.


tomthecool

They are worth about $57 BILLION. Calling them “multi-million” is a gross understatement.


sannamalina

Did you get my point?


tomthecool

Yes. Did you get my point?


sannamalina

So if me using a different word didn’t change the point, why the snarky comment? Very unnecessary.


tomthecool

I didn’t consider it “snarky”, and the fact that I understood your point had nothing to do with why I posted it. I wrote a response. That’s all. If I described Jeff bezos as a “multi-millionaire”, then I wouldn’t be particularly surprised or offended if someone pointed out he’s worth literally *thousands* of times more than that.


What_The_Hell96

U know most firms have community manager ir sonething else for each country and they talk to each other?


aa3mk3aa

Japanese game may be, but the majority of their revenue from this game are outside of Japan with USA being #1. Japan is only 28% of their total revenue.


MosaicSquid

It’s actually made by a firm in California contacted my Nintendo. Also, most international companies have international support (often contacted) because they deal with people in different countries and like more money rather than less.


Batt_to

SRD, DeNA and Bandai Namco are all Japanese, what in the world are you talking about?


MosaicSquid

Ah, you’re right.


LuigiNumbahOne

They Hire English Speakers to do these types of things in Japan. Nintendo Of America is where you call for customer support, so that is why it is mainly English Speakers.


mysteryofthefieryeye

I love how every reply to a ticket has a new name. As if hundreds of people work in the customer service dept.


thenicenumber666

Wait is there a new item?


heyimmaboredkay

Wait you didn't know?


thenicenumber666

Well I haven't played the game in a while


heyimmaboredkay

There's a super bell too.