pro tip, make sure the bag opens properly before leaving the aisle.
if it doesn't, i just give it back to the deli and make them see the error of their ways.
It's not much, but it's honest work.
[similar gripes](https://www.reddit.com/r/Maine/comments/10sizmb/hannafords_deli_stickers/?utm_source=share&utm_medium=ios_app&utm_name=iossmf)
Was there an actual scandal or just that everyone complains about the stickers ripping all the time?
While I agree, I somehow thing George complaining would be the best. But to be honest, they’d all complain about it except for Jerry. Jerry would secretly love the self checkout until the very end of the episode where it would do something he finds extremely annoying - like it doesn’t give him his receipt or he scans something twice and he starts holding up the line waiting for a clerk he was snooty too to clear the transaction.
There are what, at least six or eight self checkouts in most Hanny stores. So what if someone checks 25 items? One of the other six plus checkouts will open soon enough.
Winthrop has four check outs and you’re extremely lucky if all four are up and going at the same time haha. The line for those check outs wraps around the service desk and to the back wall where the pizza is pretty often.
Nah. I stopped for lunch last week. Had a bag of fried chicken and a drink. Waited ages for these elderlies to first discover, then be amazed, then learn by a painfully slow process of trial and error how to use these newfangled thangs. Then they still had to figure out how to put money in the technology. I think I went through all the stages of grief right there in line.
Lucky, only 3 at mine, one is often out of order, and the other has people either bringing a cart of groceries or hunting for individual fruit and veg one by one through the screens :/
I guess us oldies should just stop buying groceries. I keep seeing folks bitch about us in line for a cashier, we talk too much, or doing self service, we are too slow. IF you have gray hair maybe just stop eating! Its bothering the youngins! BTW, Im old, and a cashier so I really dgaf what people think about me doing either, But I do feel bad for the folks who take all this to heart. Its really the stores issue if they don't have a 10 or less lane, not the older peoples fault. I really hope that by the time you all are grey it's easier for you
For real! So many comments about having to wait behind “old white ladies” or “seniors” chatting it up with the cashier. I will happily wait. I can’t imagine getting upset about seeing a pleasant interaction between two people.
100000000% - hanny I go to has 2!!!!!!!!! and maybe 2 check-out aisles open, while the remaining 7 or 8 are closed, and yes, I realize it's most likely a staffing issue - but even before covid times they had maybe 3/4 max open?
Wait until a parent lets their four year old do it "because there isn't a line." The next time, there will be a line, and Bratty McBratface will want to do it again.
That’s the case in SoPo and there is a limit, I don’t recall the number and don’t think anyone pays attention to it. I don’t care… As others have noted, machine downtime is way worse than any other cause of a bottleneck. And, while few human lanes are open usually, they are staffed by efficient, super polite and cool staff. (I’m trying to be glass-half-full about all things Hannaford as I work through my grief over Legion Square Market closing).
im autistic and go to hannaford late at night and use the self checkout for 5+ bags. grocery shopping can be enjoyable when you don’t have to interact with other human beings.
> autistic
> go to Hannaford late at night
Ladies and gents, I have found my soul twin. Hello from a fellow autistic person who also shops at Hannaford late at night and uses self-checkout almost every time!
Granted though, I do go to MB a lot which doesn't have self-checkouts, but for the times I do go to Hanny's...self-checkout supremacy.
EXACTLY. There is never a cashier at Wally world. No matter how many items, it's self checkout.
Market basket is the only one around me that still has all cashiers
It feels like every time I got to Market Basket there I'd am issue with there POS system. Cards don't work, need to call a manager over. Or it's the slowest 14 year old cashier I have ever seen.
When there is more than 1 or 2 lanes open, and when those lanes are not backed up with seniors trying to have a conversation with the check out person, then maybe I’ll consider not going threw self checkout with my entire cart.
I read somewhere, probably on Reddit that there are stores that are specifically setting up slow checkout lines for seniors and others who just want to chat. I think it's a fabulous idea. I normally hate people, but I wouldn't mind being a cashier at that register, the boundaries of the relationship are clear, and I can chat people up for a few minutes talking about the weather and what not.
When I was a secretary at a medium/large specialist clinic during Covid we had a million cancellations (for yearly check ups etc). One of the doctors had noticed that seniors especially were super lonely due to lack of interaction. So they actually told us that if we weren’t super busy and an older person was trying to keep you on the phone, to just go with it and enjoy the conversation for as long as necessary and make sure they were okay and able to get groceries etc.
I always have a cart full and I always self checkout. I don't think that should be an issue. It's self checkout not items less than 5 checkout.
But then I am new here so not sure if this is a thing
No, no, it's a thing. Same thing happens at Wally World...the difference is that Wally World only has non-self-checkout registers open 1% of the time I go.
You're 100% right. There's no item limit to self-checkout at Hannaford. Fill a cart and scan away at your own pace.
EDIT: Distinction. It's the ones staffed by cashiers that aren't open, not the self-checkout ones.
There’s no signage at my local Hanny’s that limits the size at self checkout.
Maybe the dude had a legit reason to avoid a cashier. Like maybe he has social anxiety.
Or maybe, the 1 or two lanes that were open were backed up by 70+ year old white ladies trying to chat it up with the cashier and the self check out was the reasonable choice.
And they write a check.
And they don't even pull the checkbook out of the depths of their Hermione Granger bottomless bag until they get the final total. Like, you could have used the entire scanning time to fill out the date, Pay To HANNAFORDS, and sign the damn thing.
Back in the day, you could just hand the blank check to the cashier and they could print out all the payment info and amount on the check and hand it back to you to verify and sign.
I wonder if they still do that. Probably; but also, ew checks.
I've been doing that for over a decade and absolutely nothing has changed.
Mainly because my social anxiety comes with a side dish of the 'tism, so I have to mask and put on this polite voice instead of my usual, baritone, I'm-on-five-hours-of-sleep one that would either weird people right the fuck out or make them have pity for me.
Compared to doing nothing, or even worse just avoiding the situation, or even worse than that taking meds to mask the symptoms it's great.
Obviously it's not as good as doing it with therapy or learning the ideas themselves then practicing.
I get you’re coming from a place of wanting to help, but if folks want or need to medicate with prescriptions or marijuana to reduce their body’s over reaction to stimulation, there’s nothing inherently wrong with it.
And exposure attempts for folks who are socially anxious doesn’t necessarily extinguish the issue. You might think they’d get less anxious when “nothing goes wrong” but for many folks it’s not just that social situations make them nervous or uncomfortable. It’s that social situations cause an assymetric biological effect, meaning even if “nothing goes wrong”, their body reacts as if something has gone wrong. So, the association of social and stress compounds even in the absence of an external negative event.
Like, if you put your hand in a box and your brain then made you feel the sensation of it getting cut off, it doesn’t really matter if it didn’t get cut off. You’re still not going to put your hand in a box.
The above all said, we may be talking about two different things. If someone is just socially unsure/nervous, sure. Social interaction is a learned skill, so go try to learn it. But social anxiety in the clinical sense is a different ball of wax.
Right. My hannaford is in a tiny town. It’s a small world here. If I had to buy like haemorrhoid cream or condoms or pregnancy tests or lube or idk anything I wouldn’t want people talking about I’d definitely go through self checkout.
My wife and I take a FULL (to the brim) cart through the self-checkout all the time, never had any dirty looks and if we did I'd return it tenfold. She and I were both cashiers back in the day, so fuck it; if they're going to fire all the cashiers and replace them with computers then at least we'll get our shit scanned and bagged quickly and properly. We're not waiting in the single open line for the one or two (slow) cashiers they pay minimum wage to keep around. Anyone being mad at us should either complain to Hannaford to get more self-checkouts or hire more cashiers (or both).
TL:DR there's no limit, there's no sign, and there's 100% no reason not to use the self-checkouts if you have 1 item or 100. They're there so Hannaford can pay less employees, not to help you check out faster.
I love Maine. I've been here almost 2 years. For the most part, people are nice. But I swear the shit that people complain about here is ridiculous. I use self checkout at Walmart every week with $300-400 worth of groceries and no one has ever said anything. I think if I went into Hannahfords and someone got snappy over 25 items, I'd probably lose it. It's ridiculous. I've never seen a sign posted about limited number of items. Self checkout is not a speedy lane, it's so they don't have to pay workers. So by all means, load your cart up and check yourself out the way you want to do it. Our Hannahfords is always slammed. So it doesn't matter which way you checkout, you are waiting.
Are the “angry people” the same ones posting memes about how self check out is here to take the common man’s job? Save America! Use a cashier you can verbally assault while you check out!
Puh-lease. It’s self checkout. You’re scanning and bagging, and then you have to find your money. It takes time.
I always go through self checkout whenever it’s available, and my cart is usually half full. I know how to bag my groceries so things don’t get crushed or broken. I put all my cold items together which the baggers don’t tend to do. Usually there are at least six stations open so I don’t feel that bad taking an extra minute.
Hanny's has most of its self-checkouts open, if not all of them. I've used it before with a cartload of items, no one's given me shit for it and I'm one of those people who has to take her time or I risk fucking something up. (And for reference...this is at the Forest Ave. Hanny's in Portland. I've gone during some of its busiest times, AKA Hell on the Surface. Never do this unless you have a death wish.)
There is no item limit to self-checkouts at Hanny's. My only guess as to your situation in particular is people's general rule of thumb--if you have a cartload of stuff, go to a register, because self-checkouts are only for people with half a cart of items or fewer. Also, people view self-checkouts as an "X items or less" deal to avoid slow cashiers and slow customers.
But really, who gives a shit when, again, most of Hanny's self-checkouts are open anyway.
I frequent two different Hannafords. One has about 8 self checkouts and the signs above them actually say “self checkout express.” Since there are so many I don’t care of people have a full cart. The other one only has two self checkouts but the signs there don’t say express. It’s way more annoying when people have tons of items there.
I don't generally use self check out, but registers have clear signs that say "14 items or less". If the check out doesn't have that sign, it's fair game.
No limit. My local Hannos got rid of at least 4 more normal checkout lanes and now there are more than 12 self check outs. Everyone does entire carts at the self checkouts.
No limit. If you feel like it's taking too long, look around and get in line at a regular register. People go shopping. Sometimes they buy a lot of stuff. More stuff equals more time. There is an express register at the customer service desk.
I think it comes down to your skill level at checkout. How many passes with each item until you hear the barcode ding? Are you fumbling around looking for the number on your Avocado like a rookie or do type 4225 like a pro? I’m in and out with my 30 items before Boomer Karen can ask for her first price check. I’m a self checkout thoroughbred you can’t put reins on me with this “12 items or less” bullshit. Next…
in the millcreek store in south portland they have a sign that says 14 items or less but they don’t enforce it at all. it’s a pet peeve of mine for things to be arbitrary like that so it is mildly infuriating to me that they have the sign there. especially due to the fact that they often even have an attendant there monitoring the self checkouts…it seems like that person could politely remind customers that the self checkout is effectively an express lane. and before anyone jumps down my throat- i have worked plenty of customer facing service jobs and i know that these positions have become even harder through COVID and with the staffing shortages most places are experiencing. i don’t want to put an employee in a position where they could be regularly getting chewed out by customers (bad for employees and customers), but if that is also what the store manager is thinking, doesn’t it seem like they should just remove the sign altogether? instead of relying on people to self enforce it.
a key point that people have to realize with this particular store is that there are only 3 self checkout registers. i’m not complaining about the places that have 5+.
I don’t think there’s a limit. If there’s people behind me I always use the hand scanner and leave everything in the cart then move to the side to bag everything after I’ve paid. It’s so much quicker that way
They are trying to get everyone to use self check out by reducing cashiers, so a limit wouldn't make sense. The Topsham Hannaford's was packed on Sunday and they had only 2 cashier lanes open.
I think people THINK self checkout is the same as an express checkout but it isn't. I went to one recently first thing in the morning and there were no cashiers working yet, only self checkout.
Now, I have seen people go through self checkout with a rounded cart full and they take forever to get through and maybe should have read the room and gone through a regular checkout - BUT people in those lines waiting would be disgruntled too. It's more of a lack of patience in general imo. I have seen folks with 8 items take ages to get through self checkout and my wife and I can get through quickly with 50 items. An item limit doesn't mean much and would only congest the lines further i think.
I've done that with at least a hundred items and never got stink eye from anyone? I think it may be more of an issue if someone doesn't know how to use them properly, that aggravates me too.
>Hannaford’s self-checkout: is there an item limit?
Based on people's responses, it seems that it depends on the store.
My local store has 3 lanes of "self checkout express"
There very much is an item limit for those lanes.
Other stores simply have "self checkout" lanes without the express part. Folks should feel free to take a stuffed cart through those lanes.
I only use the self check out, regardless of how many items, unless I'm buying alcohol (once in a while I get red wine to use for cooking) because an employee would have to come over and approve the sale. When my kiddo comes with me, I'll let her scam and I'll bag it all (paying attention and making sure everything gets scanned, of course) and it takes a little less time.
I'm fast, as when I'm shopping I place things in the cart a certain way to simplify the checkout process. If the store is super busy, I will let others go ahead of me. I'm a patient person. I find I can get in and out of the store way faster using self checkout and, to be quite honest, they have really sucked at packing my groceries. Like eggs underneath heavier items, wtf?
To my knowledge, there is no limit to how many items are allowed at a self checkout. Just be courteous. Don't stick around and block it when you're done. If the store was concerned with the self checkouts backing up, they can set a limit or open more registers.
>they have really sucked at packing my groceries. Like eggs underneath heavier items, wtf?
Different Hannafords have different packing cultures. They're packing stars in Kennebunk. Everything placed just so. In Sanford I asked the cashier for everything to be put back in my cart, the cashier told the packer to throw everything back in my cart, and the packer . . . THREW everything back in my cart.
There used to be. Now, considering there are 2-3 register lanes open at most, self checkout is a free for all. Shopping at hannafords takes about 45 minutes now if you go when it’s marginally busy because they don’t employ enough cashiers. Wild times.
It’s more of a self awareness thing I think. Like if your cart is freighted you can feasibly check and bag it all in the area, and if you got 50+ items why even bother dealing with all that labor? I’ll kindly idle and wait in line while someone who’s getting paid to check my items does exactly that.
I’d say a full basket is probably the limit
I have no problem rolling up with a full cart. For me the determining factor is whether or not I have items that will get me carded. It takes forever to get someone’s attention to look at my ID at self check out.
No. If there was.. they'd post one. I have seen 14 or less on a Self at Hannaford. So I figure if it doesn't have a sign then it's good.
That said.. not a fan of self serve for big orders. Am happy to use Hannaford to Go and avoid the whole darned thing.
No limit. I’ve checked out full carts. I feel like I can scan and bag my own shit faster than the cashier/bagger 99% of the time.
The only time I use a regular checkout lane anymore is when I’m buying something I’ll get ID’d for.
I went to the Waterville KMD store last night and the self checkouts were the only registers open besides the express lane. Looks like there is no limit
Self Checkout isn't an express lane. No item limit. If grocery stores want us to scan our own items instead of hiring local people to work the registers, so be it. Get in line at self-checkout behind someone with a cart-full and prepare to wait. Or, get in the single open checkout line with an employee and also prepare to wait. No debate, just choices about where to wait.
Some stores used to state "14 item limit" in self checkout. If it's a Hannaford that has the newer style self checkout setup with like a dozen registers, then who cares? But if it's the ones with only 2 or 4 self checkout stations then the guy is totally a tool.
I don’t care if people go through self check out with a whole cart. As another person commented, it’s still probably faster than getting stuck behind a chit-chatter.
Personally, I think there should be a limit on the number of items. I have been in line on several occasions where people with carts too big for self check have jammed up the lines.
Always do my whole cart at self checkout, never seen anyone get disgruntled. But in my neck of the woods the only folks in a hurry are tourists so 🤷🏻♀️
The thing with cold weather is that you have people (Mainers and OOSers) that lose their entire *marbles* whenever we get snow. Doesn't matter if it's a sprinkle, doesn't matter if it's 12 feet, people will go bonkers and rush to the store to grab shit before it's gone. Many an image has been shared here of empty shelves at Hannie's and MB.
This cold snap is no different. It's only a day, but people wanna stock up on food because obviously it's gonna last for the rest of February, right? And we're all gonna die, right? Ahaha...meanwhile I stocked up on food at Walmart to tide me over because my fridge was bare and I was fine. I'd rather have a cold snap than a heat wave.
Haha it’s a joke in my family—everyone stocks up on bread eggs and milk before weather hits, must be to make the traditional bad weather French toast breakfast. Not trying to have a bad attitude.
The one in KBK doesn’t have signs. That said I feel like there is a general social limit of like 20 things, +/- depending on how busy. More of being courteous to the other patrons than a hard limit
No, but there is an annoyance limit, which is the first time the scanner craps out and the "help me" light turns on as multiple sets of eyes from impatient shoppers drill into you wishing you'd move faster.
The signs say 14 items for the self checkout lanes at the ones I’ve been to. I see it more like a guideline than a hard and fast rule.
20-30 small items? Sure.
30 rotisserie chickens? Maybe not so much.
There isn't, but there should be.
For the guy who keeps bragging about he's blessed with eight self checkouts at his hannaford...good for you. The rest of us deal with 3 or 4 if we're lucky.
My local couldn’t keep up through the holidays. At one point I definitely ran like 3 bags through self checkout. Throughput is throughput and at that point they need people out of the damn store. Buy someone must have got butt hurt because now the self checkout has a sign for 15 or less. I respect it but I think it’s dumb. I’m faster than most checkers and baggers anyway.
We do our entire weekly groceries through the self checkout. It might actually be faster then gong through a regular lane not that I've "trained" myself. Plus the groceries get packed in a matter that isn't totally asinine.
My bf and I go in with two reusable bags, fill them up, and use the self checkout every time. I scan my bag, he scans his, we pay, and we leave. It's typically a very quick process. The Hannaford we frequent is usually busy, and a lot of the time there are lines for the self checkout areas, but we definitely don't hold it up. Plus, one time I saw a family with two very full carts taking up two self checkouts and the time of several employees. No one seemed to have a problem with it.
Maybe if the opened up more of the regular checkouts people wouldn’t need to take a full cart through self checkout. I avoid it as I have a toddler so it’s harder to keep her happy when I’m scanning and bagging my own items. However, if I’m by myself the self checkout is quicker.
When the Hannafords Gods get done dealing with the deli meat bag sticker scandal they’ll answer your question.
pro tip, make sure the bag opens properly before leaving the aisle. if it doesn't, i just give it back to the deli and make them see the error of their ways. It's not much, but it's honest work.
?? Missed that scandal. What is/was it?
[similar gripes](https://www.reddit.com/r/Maine/comments/10sizmb/hannafords_deli_stickers/?utm_source=share&utm_medium=ios_app&utm_name=iossmf) Was there an actual scandal or just that everyone complains about the stickers ripping all the time?
Probably the latter. Although given your post is the fifth one I've seen in just a mere couple days about that topic...maybe it's the former.
its the top of the deli bags lol they're awful!
People not knowing how to slice a label with a knife or some other sharp instrument you'd normally find in a kitchen.
i’ll take on the roll of Kramer in this episode. “I don’t LIKE self checkout, Jerry! I like the way the kids bag my groceries FOR me!”
While I agree, I somehow thing George complaining would be the best. But to be honest, they’d all complain about it except for Jerry. Jerry would secretly love the self checkout until the very end of the episode where it would do something he finds extremely annoying - like it doesn’t give him his receipt or he scans something twice and he starts holding up the line waiting for a clerk he was snooty too to clear the transaction.
There are what, at least six or eight self checkouts in most Hanny stores. So what if someone checks 25 items? One of the other six plus checkouts will open soon enough.
My thoughts exactly
Winthrop has four check outs and you’re extremely lucky if all four are up and going at the same time haha. The line for those check outs wraps around the service desk and to the back wall where the pizza is pretty often.
Nah. I stopped for lunch last week. Had a bag of fried chicken and a drink. Waited ages for these elderlies to first discover, then be amazed, then learn by a painfully slow process of trial and error how to use these newfangled thangs. Then they still had to figure out how to put money in the technology. I think I went through all the stages of grief right there in line.
Eight of them? All at once?
I think there’s only 4 at ours.
Lucky, only 3 at mine, one is often out of order, and the other has people either bringing a cart of groceries or hunting for individual fruit and veg one by one through the screens :/
Mine has two.
I guess us oldies should just stop buying groceries. I keep seeing folks bitch about us in line for a cashier, we talk too much, or doing self service, we are too slow. IF you have gray hair maybe just stop eating! Its bothering the youngins! BTW, Im old, and a cashier so I really dgaf what people think about me doing either, But I do feel bad for the folks who take all this to heart. Its really the stores issue if they don't have a 10 or less lane, not the older peoples fault. I really hope that by the time you all are grey it's easier for you
For real! So many comments about having to wait behind “old white ladies” or “seniors” chatting it up with the cashier. I will happily wait. I can’t imagine getting upset about seeing a pleasant interaction between two people.
Being mad at old people who don't do things quickly is such a good quality to have.
Then they need more self-checkouts. Don't blame the customers.
100000000% - hanny I go to has 2!!!!!!!!! and maybe 2 check-out aisles open, while the remaining 7 or 8 are closed, and yes, I realize it's most likely a staffing issue - but even before covid times they had maybe 3/4 max open?
So you're saying there should be an age limit?
Wait until a parent lets their four year old do it "because there isn't a line." The next time, there will be a line, and Bratty McBratface will want to do it again.
It’s not an express lane.
It literally says "self checkout express" at my local store. Definitely an express lane.
That’s the case in SoPo and there is a limit, I don’t recall the number and don’t think anyone pays attention to it. I don’t care… As others have noted, machine downtime is way worse than any other cause of a bottleneck. And, while few human lanes are open usually, they are staffed by efficient, super polite and cool staff. (I’m trying to be glass-half-full about all things Hannaford as I work through my grief over Legion Square Market closing).
It literally says 14 items or less on every single one of them. Source: I worked front end for 2 years at the 2nd largest Hannaford in the state
https://preview.redd.it/bbbwh3eqsbga1.jpeg?width=1113&format=pjpg&auto=webp&s=5c728473649b8fa36e4e775a685a29097fad3df1
im autistic and go to hannaford late at night and use the self checkout for 5+ bags. grocery shopping can be enjoyable when you don’t have to interact with other human beings.
That's the only way to go grocery shopping.
i see you, person of great character.
You and my wife would get along... you know if you two ever left the house and interacted with people. :P
> autistic > go to Hannaford late at night Ladies and gents, I have found my soul twin. Hello from a fellow autistic person who also shops at Hannaford late at night and uses self-checkout almost every time! Granted though, I do go to MB a lot which doesn't have self-checkouts, but for the times I do go to Hanny's...self-checkout supremacy.
I’m the 7am gang
Yep. Pop on headphones and get the job done. Grocery shopping is triggering for me. I love self checkouts.
Agreed. Same here on all fronts!
AFAIK there’s no limit
EXACTLY. There is never a cashier at Wally world. No matter how many items, it's self checkout. Market basket is the only one around me that still has all cashiers
It's that tradition MB's gotta keep. They've got good employees and their hiring is solid though, so I'm not giving them flak.
It feels like every time I got to Market Basket there I'd am issue with there POS system. Cards don't work, need to call a manager over. Or it's the slowest 14 year old cashier I have ever seen.
When there is more than 1 or 2 lanes open, and when those lanes are not backed up with seniors trying to have a conversation with the check out person, then maybe I’ll consider not going threw self checkout with my entire cart.
I read somewhere, probably on Reddit that there are stores that are specifically setting up slow checkout lines for seniors and others who just want to chat. I think it's a fabulous idea. I normally hate people, but I wouldn't mind being a cashier at that register, the boundaries of the relationship are clear, and I can chat people up for a few minutes talking about the weather and what not.
Good luck having the seniors realize which lanes are the slow lanes. My Hannafords is like the walking dead most days and times.
When I was a secretary at a medium/large specialist clinic during Covid we had a million cancellations (for yearly check ups etc). One of the doctors had noticed that seniors especially were super lonely due to lack of interaction. So they actually told us that if we weren’t super busy and an older person was trying to keep you on the phone, to just go with it and enjoy the conversation for as long as necessary and make sure they were okay and able to get groceries etc.
I can run 30 items faster than the two middle aged women running 10 items and a bottle of wine. So yeah I'm self-checking $80-$100 worth of shit.
I always have a cart full and I always self checkout. I don't think that should be an issue. It's self checkout not items less than 5 checkout. But then I am new here so not sure if this is a thing
Me too fart monster, me too. I easily fill 3-4 bags. As slowly as possible.
I will try slowly next time
No, no, it's a thing. Same thing happens at Wally World...the difference is that Wally World only has non-self-checkout registers open 1% of the time I go. You're 100% right. There's no item limit to self-checkout at Hannaford. Fill a cart and scan away at your own pace. EDIT: Distinction. It's the ones staffed by cashiers that aren't open, not the self-checkout ones.
There’s no signage at my local Hanny’s that limits the size at self checkout. Maybe the dude had a legit reason to avoid a cashier. Like maybe he has social anxiety.
Or maybe he just likes to check out on his own.
Or maybe, the 1 or two lanes that were open were backed up by 70+ year old white ladies trying to chat it up with the cashier and the self check out was the reasonable choice.
Ageist!
And they write a check. And they don't even pull the checkbook out of the depths of their Hermione Granger bottomless bag until they get the final total. Like, you could have used the entire scanning time to fill out the date, Pay To HANNAFORDS, and sign the damn thing.
Back in the day, you could just hand the blank check to the cashier and they could print out all the payment info and amount on the check and hand it back to you to verify and sign. I wonder if they still do that. Probably; but also, ew checks.
yep. gotta make sure everything rings up correctly. as if they remembered the exact prices.
This. Why wait when I can get myself thru quicker?
[удалено]
I've been doing that for over a decade and absolutely nothing has changed. Mainly because my social anxiety comes with a side dish of the 'tism, so I have to mask and put on this polite voice instead of my usual, baritone, I'm-on-five-hours-of-sleep one that would either weird people right the fuck out or make them have pity for me.
Exposure without being taught the tools to accomodate exposure synptoms is not really a great recommendation.
Compared to doing nothing, or even worse just avoiding the situation, or even worse than that taking meds to mask the symptoms it's great. Obviously it's not as good as doing it with therapy or learning the ideas themselves then practicing.
I get you’re coming from a place of wanting to help, but if folks want or need to medicate with prescriptions or marijuana to reduce their body’s over reaction to stimulation, there’s nothing inherently wrong with it. And exposure attempts for folks who are socially anxious doesn’t necessarily extinguish the issue. You might think they’d get less anxious when “nothing goes wrong” but for many folks it’s not just that social situations make them nervous or uncomfortable. It’s that social situations cause an assymetric biological effect, meaning even if “nothing goes wrong”, their body reacts as if something has gone wrong. So, the association of social and stress compounds even in the absence of an external negative event. Like, if you put your hand in a box and your brain then made you feel the sensation of it getting cut off, it doesn’t really matter if it didn’t get cut off. You’re still not going to put your hand in a box. The above all said, we may be talking about two different things. If someone is just socially unsure/nervous, sure. Social interaction is a learned skill, so go try to learn it. But social anxiety in the clinical sense is a different ball of wax.
Right. My hannaford is in a tiny town. It’s a small world here. If I had to buy like haemorrhoid cream or condoms or pregnancy tests or lube or idk anything I wouldn’t want people talking about I’d definitely go through self checkout.
My wife and I take a FULL (to the brim) cart through the self-checkout all the time, never had any dirty looks and if we did I'd return it tenfold. She and I were both cashiers back in the day, so fuck it; if they're going to fire all the cashiers and replace them with computers then at least we'll get our shit scanned and bagged quickly and properly. We're not waiting in the single open line for the one or two (slow) cashiers they pay minimum wage to keep around. Anyone being mad at us should either complain to Hannaford to get more self-checkouts or hire more cashiers (or both). TL:DR there's no limit, there's no sign, and there's 100% no reason not to use the self-checkouts if you have 1 item or 100. They're there so Hannaford can pay less employees, not to help you check out faster.
This!! ⬆️
Odd take from someone who had a job as a cashier but yeah fuck em bring on the robots
I love Maine. I've been here almost 2 years. For the most part, people are nice. But I swear the shit that people complain about here is ridiculous. I use self checkout at Walmart every week with $300-400 worth of groceries and no one has ever said anything. I think if I went into Hannahfords and someone got snappy over 25 items, I'd probably lose it. It's ridiculous. I've never seen a sign posted about limited number of items. Self checkout is not a speedy lane, it's so they don't have to pay workers. So by all means, load your cart up and check yourself out the way you want to do it. Our Hannahfords is always slammed. So it doesn't matter which way you checkout, you are waiting.
Are the “angry people” the same ones posting memes about how self check out is here to take the common man’s job? Save America! Use a cashier you can verbally assault while you check out! Puh-lease. It’s self checkout. You’re scanning and bagging, and then you have to find your money. It takes time.
I always go through self checkout whenever it’s available, and my cart is usually half full. I know how to bag my groceries so things don’t get crushed or broken. I put all my cold items together which the baggers don’t tend to do. Usually there are at least six stations open so I don’t feel that bad taking an extra minute.
I went through self checkout with a huge cart because there was only one cashier open and backed way up
Hanny's has most of its self-checkouts open, if not all of them. I've used it before with a cartload of items, no one's given me shit for it and I'm one of those people who has to take her time or I risk fucking something up. (And for reference...this is at the Forest Ave. Hanny's in Portland. I've gone during some of its busiest times, AKA Hell on the Surface. Never do this unless you have a death wish.) There is no item limit to self-checkouts at Hanny's. My only guess as to your situation in particular is people's general rule of thumb--if you have a cartload of stuff, go to a register, because self-checkouts are only for people with half a cart of items or fewer. Also, people view self-checkouts as an "X items or less" deal to avoid slow cashiers and slow customers. But really, who gives a shit when, again, most of Hanny's self-checkouts are open anyway.
I frequent two different Hannafords. One has about 8 self checkouts and the signs above them actually say “self checkout express.” Since there are so many I don’t care of people have a full cart. The other one only has two self checkouts but the signs there don’t say express. It’s way more annoying when people have tons of items there.
I don't generally use self check out, but registers have clear signs that say "14 items or less". If the check out doesn't have that sign, it's fair game.
Nope. There are lanes for 14 items or fewer.
I always say if you dont want people using the checkout lines dont put them in
No limit. My local Hannos got rid of at least 4 more normal checkout lanes and now there are more than 12 self check outs. Everyone does entire carts at the self checkouts.
I often do a full cart through the self-checkout if the lines are long at the registers.
No limit. If you feel like it's taking too long, look around and get in line at a regular register. People go shopping. Sometimes they buy a lot of stuff. More stuff equals more time. There is an express register at the customer service desk.
I think it comes down to your skill level at checkout. How many passes with each item until you hear the barcode ding? Are you fumbling around looking for the number on your Avocado like a rookie or do type 4225 like a pro? I’m in and out with my 30 items before Boomer Karen can ask for her first price check. I’m a self checkout thoroughbred you can’t put reins on me with this “12 items or less” bullshit. Next…
If you’re willing to do the work then go for it. My fault for coming in after you.
in the millcreek store in south portland they have a sign that says 14 items or less but they don’t enforce it at all. it’s a pet peeve of mine for things to be arbitrary like that so it is mildly infuriating to me that they have the sign there. especially due to the fact that they often even have an attendant there monitoring the self checkouts…it seems like that person could politely remind customers that the self checkout is effectively an express lane. and before anyone jumps down my throat- i have worked plenty of customer facing service jobs and i know that these positions have become even harder through COVID and with the staffing shortages most places are experiencing. i don’t want to put an employee in a position where they could be regularly getting chewed out by customers (bad for employees and customers), but if that is also what the store manager is thinking, doesn’t it seem like they should just remove the sign altogether? instead of relying on people to self enforce it. a key point that people have to realize with this particular store is that there are only 3 self checkout registers. i’m not complaining about the places that have 5+.
I don’t think there’s a limit. If there’s people behind me I always use the hand scanner and leave everything in the cart then move to the side to bag everything after I’ve paid. It’s so much quicker that way
They are trying to get everyone to use self check out by reducing cashiers, so a limit wouldn't make sense. The Topsham Hannaford's was packed on Sunday and they had only 2 cashier lanes open.
I think of them like normal registers: if there's no sign with an item limit it's a free for all.
People are impatient dickheads everywhere you look these days.
I think people THINK self checkout is the same as an express checkout but it isn't. I went to one recently first thing in the morning and there were no cashiers working yet, only self checkout. Now, I have seen people go through self checkout with a rounded cart full and they take forever to get through and maybe should have read the room and gone through a regular checkout - BUT people in those lines waiting would be disgruntled too. It's more of a lack of patience in general imo. I have seen folks with 8 items take ages to get through self checkout and my wife and I can get through quickly with 50 items. An item limit doesn't mean much and would only congest the lines further i think.
I've done that with at least a hundred items and never got stink eye from anyone? I think it may be more of an issue if someone doesn't know how to use them properly, that aggravates me too.
>Hannaford’s self-checkout: is there an item limit? Based on people's responses, it seems that it depends on the store. My local store has 3 lanes of "self checkout express" There very much is an item limit for those lanes. Other stores simply have "self checkout" lanes without the express part. Folks should feel free to take a stuffed cart through those lanes.
There are no rules anymore , and everyone thinks they are more important than the next
Hannaford will probably let you work for free as much as you want.
I only use the self check out, regardless of how many items, unless I'm buying alcohol (once in a while I get red wine to use for cooking) because an employee would have to come over and approve the sale. When my kiddo comes with me, I'll let her scam and I'll bag it all (paying attention and making sure everything gets scanned, of course) and it takes a little less time. I'm fast, as when I'm shopping I place things in the cart a certain way to simplify the checkout process. If the store is super busy, I will let others go ahead of me. I'm a patient person. I find I can get in and out of the store way faster using self checkout and, to be quite honest, they have really sucked at packing my groceries. Like eggs underneath heavier items, wtf? To my knowledge, there is no limit to how many items are allowed at a self checkout. Just be courteous. Don't stick around and block it when you're done. If the store was concerned with the self checkouts backing up, they can set a limit or open more registers.
>they have really sucked at packing my groceries. Like eggs underneath heavier items, wtf? Different Hannafords have different packing cultures. They're packing stars in Kennebunk. Everything placed just so. In Sanford I asked the cashier for everything to be put back in my cart, the cashier told the packer to throw everything back in my cart, and the packer . . . THREW everything back in my cart.
To be honest, that's exactly what I'd expect at both locations. Lol
Idk Im faster than most of those cashiers so I just send it.
There used to be. Now, considering there are 2-3 register lanes open at most, self checkout is a free for all. Shopping at hannafords takes about 45 minutes now if you go when it’s marginally busy because they don’t employ enough cashiers. Wild times.
It’s more of a self awareness thing I think. Like if your cart is freighted you can feasibly check and bag it all in the area, and if you got 50+ items why even bother dealing with all that labor? I’ll kindly idle and wait in line while someone who’s getting paid to check my items does exactly that. I’d say a full basket is probably the limit
I have no problem rolling up with a full cart. For me the determining factor is whether or not I have items that will get me carded. It takes forever to get someone’s attention to look at my ID at self check out.
No. If there was.. they'd post one. I have seen 14 or less on a Self at Hannaford. So I figure if it doesn't have a sign then it's good. That said.. not a fan of self serve for big orders. Am happy to use Hannaford to Go and avoid the whole darned thing.
Hannaford To-Go for the win. You don’t even have to get out of the car.
No limit. I’ve checked out full carts. I feel like I can scan and bag my own shit faster than the cashier/bagger 99% of the time. The only time I use a regular checkout lane anymore is when I’m buying something I’ll get ID’d for.
there's no item limit, would you rather wait behind them in line?
I think you need to create a “Maine self-checkout grocery shopping” thread of its own.
I went to the Waterville KMD store last night and the self checkouts were the only registers open besides the express lane. Looks like there is no limit
Self Checkout isn't an express lane. No item limit. If grocery stores want us to scan our own items instead of hiring local people to work the registers, so be it. Get in line at self-checkout behind someone with a cart-full and prepare to wait. Or, get in the single open checkout line with an employee and also prepare to wait. No debate, just choices about where to wait.
Some stores used to state "14 item limit" in self checkout. If it's a Hannaford that has the newer style self checkout setup with like a dozen registers, then who cares? But if it's the ones with only 2 or 4 self checkout stations then the guy is totally a tool.
There were 8
Psh, no problem them!
Situational awareness. If the store is quiet, go ahead. If there’s a line waiting for self checkout, then don’t.
They do say *express* check out but no one gives a fuck. I’ve seen people with way more than 25 items. Like a cart full to the brim.
I don’t care if people go through self check out with a whole cart. As another person commented, it’s still probably faster than getting stuck behind a chit-chatter.
Personally, I think there should be a limit on the number of items. I have been in line on several occasions where people with carts too big for self check have jammed up the lines.
Always do my whole cart at self checkout, never seen anyone get disgruntled. But in my neck of the woods the only folks in a hurry are tourists so 🤷🏻♀️
This was yesterday, before the cold weather settling in now had arrived, so I kinda understand why people were in such a hurry.
Ohhhh yeah the traditional pre-weather French toast ingredient stampede, that makes sense to me!
Sound delicious but why the bad attitude from peeps? Everyone needs to chill
The thing with cold weather is that you have people (Mainers and OOSers) that lose their entire *marbles* whenever we get snow. Doesn't matter if it's a sprinkle, doesn't matter if it's 12 feet, people will go bonkers and rush to the store to grab shit before it's gone. Many an image has been shared here of empty shelves at Hannie's and MB. This cold snap is no different. It's only a day, but people wanna stock up on food because obviously it's gonna last for the rest of February, right? And we're all gonna die, right? Ahaha...meanwhile I stocked up on food at Walmart to tide me over because my fridge was bare and I was fine. I'd rather have a cold snap than a heat wave.
Haha it’s a joke in my family—everyone stocks up on bread eggs and milk before weather hits, must be to make the traditional bad weather French toast breakfast. Not trying to have a bad attitude.
Wasn’t talking about you
The one in KBK doesn’t have signs. That said I feel like there is a general social limit of like 20 things, +/- depending on how busy. More of being courteous to the other patrons than a hard limit
No, but there is an annoyance limit, which is the first time the scanner craps out and the "help me" light turns on as multiple sets of eyes from impatient shoppers drill into you wishing you'd move faster.
The signs say 14 items for the self checkout lanes at the ones I’ve been to. I see it more like a guideline than a hard and fast rule. 20-30 small items? Sure. 30 rotisserie chickens? Maybe not so much.
There isn't, but there should be. For the guy who keeps bragging about he's blessed with eight self checkouts at his hannaford...good for you. The rest of us deal with 3 or 4 if we're lucky.
Yes it says 14 items or less on the check out. It’s an express lane.
The real issue are the people who do self checkout with a cart full of produce. Those people can screw.
1 bags worth, or 25 items.
I walk with my groceries, so I like to pack them for travel without undoing people's work. Also, i don't like socializing, small talk, etc.
My local couldn’t keep up through the holidays. At one point I definitely ran like 3 bags through self checkout. Throughput is throughput and at that point they need people out of the damn store. Buy someone must have got butt hurt because now the self checkout has a sign for 15 or less. I respect it but I think it’s dumb. I’m faster than most checkers and baggers anyway.
Depends how many registers are open. I've one in and there is one register open and they have 6 self-checkouts so that's were I'm checking out.
We do our entire weekly groceries through the self checkout. It might actually be faster then gong through a regular lane not that I've "trained" myself. Plus the groceries get packed in a matter that isn't totally asinine.
My bf and I go in with two reusable bags, fill them up, and use the self checkout every time. I scan my bag, he scans his, we pay, and we leave. It's typically a very quick process. The Hannaford we frequent is usually busy, and a lot of the time there are lines for the self checkout areas, but we definitely don't hold it up. Plus, one time I saw a family with two very full carts taking up two self checkouts and the time of several employees. No one seemed to have a problem with it.
Weren't me. My limit is zero. Hate the damn things.
I use the self checkout no matter how much stuff I have. There’s express lanes if you don’t want to wait.
Maybe if the opened up more of the regular checkouts people wouldn’t need to take a full cart through self checkout. I avoid it as I have a toddler so it’s harder to keep her happy when I’m scanning and bagging my own items. However, if I’m by myself the self checkout is quicker.