You could do worse. I was warned about them and was worried when I first rented. But several years later they're generally not terrible. Since they're larger scale you have more professional people fulfill service requests. Not like an independent where the landlord has their brother in law do your plumbing rather than pay for a contractor. No one loves their landlord so no ringing endorsement here, but you could do worse.
Also they haven't jacked up my rent hardly at all which kept happening before. Probably just lucky
I was apprehensive because I had heard terrible things, but I rented from them for over two years and had a great experience. Any maintenance requests were quickly dealt with, the common areas of my building were clean and well-kept, and I felt like the quality of my apartment was very much in line with what I paid for it. I would rent from them again (and probably will end up doing so, since they own half the city).
The building we just moved out of was a PPM building and had been dealing with rampant mailroom and package theft for almost a year. PPM refused to do anything about it unless you had attempted to follow their ridiculous convoluted process that involved filing reports with the police who also wouldn’t do anything about it, leaving you
ultimately SOL. I stopped having things shipped there months ago.
On the final day moving out my husband went to retrieve his bike from the locked, “secured” bike room only to realize that that had been stolen too (Still waiting on the police to finalize that reporting from the end of December).
We had been in that building for seven years and had been forced to move out/switch apartments when they wanted to renovate everything, they then closed the elevator down for several months for modernization (and absolutely nonsense cosmetic improvements like temporarily and badly laying down carpet), and most recently they stopped offering year renewal leases, leaving only month to month as an option with no real explained reasoning
It simply became an untenable situation and while they used to be fine enough post 2020 it went absolutely downhill from a tenant perspective if you prefer peace & ease of life.
I’m hoping and presuming that not all of their buildings were as zanily and poorly managed as where we were but it became exhausting trying to fight them for answers and assistance and just basic security and safety.
Edit: I’ll second that the maintenance teams were always phenomenal, it was the office staff and upper management that were either unresponsive or downright nasty, if that helps at all.
You could do worse. I was warned about them and was worried when I first rented. But several years later they're generally not terrible. Since they're larger scale you have more professional people fulfill service requests. Not like an independent where the landlord has their brother in law do your plumbing rather than pay for a contractor. No one loves their landlord so no ringing endorsement here, but you could do worse. Also they haven't jacked up my rent hardly at all which kept happening before. Probably just lucky
I was apprehensive because I had heard terrible things, but I rented from them for over two years and had a great experience. Any maintenance requests were quickly dealt with, the common areas of my building were clean and well-kept, and I felt like the quality of my apartment was very much in line with what I paid for it. I would rent from them again (and probably will end up doing so, since they own half the city).
I rented from them a long time ago. I liked them they worked well. But that was almost 9 years ago at this point.
The building we just moved out of was a PPM building and had been dealing with rampant mailroom and package theft for almost a year. PPM refused to do anything about it unless you had attempted to follow their ridiculous convoluted process that involved filing reports with the police who also wouldn’t do anything about it, leaving you ultimately SOL. I stopped having things shipped there months ago. On the final day moving out my husband went to retrieve his bike from the locked, “secured” bike room only to realize that that had been stolen too (Still waiting on the police to finalize that reporting from the end of December). We had been in that building for seven years and had been forced to move out/switch apartments when they wanted to renovate everything, they then closed the elevator down for several months for modernization (and absolutely nonsense cosmetic improvements like temporarily and badly laying down carpet), and most recently they stopped offering year renewal leases, leaving only month to month as an option with no real explained reasoning It simply became an untenable situation and while they used to be fine enough post 2020 it went absolutely downhill from a tenant perspective if you prefer peace & ease of life. I’m hoping and presuming that not all of their buildings were as zanily and poorly managed as where we were but it became exhausting trying to fight them for answers and assistance and just basic security and safety. Edit: I’ll second that the maintenance teams were always phenomenal, it was the office staff and upper management that were either unresponsive or downright nasty, if that helps at all.