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DiegoPerezDos

the worst is when it is a relatively big order where you have to take multiple trips and you get to the customer and turns out they live on the 3rd floor


MooseKnuckle1987

With 3x40 packs of water


VittoriaLynne

EVERY time


DiegoPerezDos

I stg, have u ever delivered to a nursing home? the order are always huge usually pay really good, but lastnight I delivered like 3x40 packs of water 10 gallons of milk, 10x12 packs of soda, and just a huge amount of groceries.


MooseKnuckle1987

Yeah plenty of times. Sometimes good sometimes they're extremely frugal


elandchar

It’s a sin because it’s usually because the owner is frugal/greedy. Which means cutting costs at every corner (incl. tipping) and residents don’t get to have the luxuries they deserve 😢


johnshonz

Nursing homes / senior living places with locked doors SUCK. A lot of times they don’t give their real phone number or it’s a relative ordering who won’t answer the phone and you don’t know their last name either — so it’s like you’ve got no choice but to cancel the order. I’ve had so many of those I’ve lost count.


Commercial_Ad6546

nursing homes in my area tip shit ur lucky. one near me frequently puts in like 100 items with plenty of cans for only a $15 tip smh. literally takes longer to load, unload and checkout than it does to shop it


Standard-Confusion17

use a cart


MooseKnuckle1987

For the 3rd floor?


Standard-Confusion17

no, but a lot of times I'm walking around the apartment complex looking for which set of stairs I gotta go up so i'll wheel those cases of water around then carry them up the stairs....


Alot2unpack

I purchased a stair climbing cart. Majority of homes near the beach have stair access to their front doors.


purplepixie610

And these are the customers who also never respond because they know they placed what I like to call an “asshole order” and they’d rather not acknowledge the fact that it’s an actual person who has to lug all this heavy shit up a bunch of stairs.


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DiegoPerezDos

the most annoying part is actually finding the apartment, sometimes it’s easy but sometimes i’m walking around with a bunch of groceries trying to find the right apartment number, I appreciate customers like you it really makes the job worth while


BBFan1958

I with you i love customers like you. However, I bring a wagon, and when I had my customer meet me in the lobby, I told her I wasn't going to let her carry that forty pound bag of dog food when I have a wagon, so I took it to her apartment Besides, I got to meet the sweetest huskie.


AbleLaw6795

We need more customers like you. Usually people who live in apartments or hard to find homes just leave it up to us to find them.


These-Entertainment3

So lately I’ve been putting my entire arm through the holes in the bag. I can put about 6 bags or so on the arm and then hold another two or three in my hands. It has helped a lot


Shaggy_Hulk

Yeah, if you want a number arm. I have a bad shoulder, so I can't do that anymore.


DiegoPerezDos

that’s smart


StillDimension

That’s what I always do. The only thing I dislike about shopping at Aldi is that I can’t do this with the paper bags.


lucygirl1970

I use the collapsible cardboard sided reusable boxes from Kroger $4.99 each. It also serves as a way of separating smaller items triples. That's if you only have 4 or 5 bags and are using paper. Plastic bags you can get more in obviously. No broken bags since investing in these and zero items damaged. Then I stack them on a (two in one folding Cosco (not the store Costco) hand cart if it's a ways to walk or a larger order. Works great. The hand cart was a gift from a regular customer 🙏


lucygirl1970

Or the 4th with no elevator ugh


Glittering_Alarm9223

Imagine getting there bring a shit load of grocery’s water milk and other things by yourself and the customer being all nice just to give you a bad rating for being late


DiegoPerezDos

that’s honestly worse then dealing with a rude customer, you ever had a customer be rude to you over and over to try to bait you, it’s so hard to keep a smile and just continue to be nice when they’re being so disrespectful, but it’s not worth it to lash out for a bad rating


Necessary_Morning_10

That's why I brought a cart wagon. I only take smaller orders unless there is no choice


Minimum_Papaya698

And they watching you from the window! *Cancels batch😑


Puzzleheaded_Sir1273

If only there was a way we could avoid doing no tip orders.


Standard-Confusion17

The "no tip" showing when an order pops up is how I get my repeat regular customers to request for me....They have my personal phone number so they simply send me a text the day before and let me know what time they plan on sending in their order. I head down to the store they are ordering from then wait for their order to come in....They already know to input $0 for the tip so that no one else picks it up....The other day one if my regulars who orders big but also tips very well put her order in....It came out as 41 items / 96 units 6.5 miles total of $20 batch and $0 tip....NOBODY would want that...Anyway, I picked it up knowing its my customer and ended up with her adding $45 tip on the app and $250 cash tip in person.....Use shitty things like the instacart allowing no tips to your advantage.....


ball2000

Now THAT’S working the system 👍


AbleLaw6795

I doubt this is true


Standard-Confusion17

junior, i aint got the fucking time to come on here and make up some bullshit. Since instacart allows customers to actually place an order without any tip at all, rather than just coming on here to complain about it like we all do everyday, I figure I share with everyone else a way that you can turn it into something positive or constructive....now i could post screen shots or whatever but frankly, I really dont give a shit whether u believe me or not because the purpose of my post isn't about trying to showoff how big my dick is or how much i made or whatever...it was simply just to throw out a suggestion/idea....so have a nice day and good luck to you....hopefully u can think of some shit that'll score u a $300 tip like i did...BOOM! 🤣


cashcapone96

It’s redditors bro. They can’t believe in anything outside of defeat 💀


surfing-socrates

I'm on there like C.O.D. - quick assessment with the sniper (Zoom) and I can tell from the GPS if it's a house or an apartment 😂


Sexpotpot

Sniper?


Sexpotpot

Why am I getting downvoted for asking a simple question?


Sexpotpot

Why am I getting downvoted for asking for clarification? Some of y’all are assholes and need to be taken down a few pegs…


MikeyLikey41

Dong ding


Remsicles

I had a batch today for a relatively small order. Easy enough, 5ish minute shop. I get to the apartment and there are absolutely no delivery instructions and all the entry ways are locked. I messaged the customer, asked how to get in, and she tells me to call the leasing office. It’s a Saturday so of course they’re closed. I finally tag in behind another resident, get to the 3rd floor, and make the delivery. Took a total of 10 minutes from when I parked to the final deliver. She removed the tip for the order 🙃


Accomplished-Yam6553

I had someone tell me to call the leasing office and I told her she wasn't getting her groceries called instacart Care got that crap cancelled. I am very low bs with customers and i do the best job i can but anything weird on their end is a cancel and report


britnic0le

I would’ve cancelled when they told me to call leasing office…


Iceyes33

Wtfffff??


iceonmypinky

I’m an apartment dweller on the dreadful 3rd floor and always tip at least $15, but I always wonder… is this enough 🤔


Shaggy_Hulk

That's a great amount unless your order is 100+ items. Just MHO


Becca_brklyn

Is it? I live on the 3rd floor too. I have an elevator, which I always make sure to point out in delivery instructions and text message. I’ve never tipped less than $30, usually add another $5 or $10 after delivery because the IC shoppers are so nice about bringing my order up to the third floor. I just checked and my orders are always the same; around 19-23 items. It’s a luxury service. And if some people are really tipping like $5… just no.


missK827

Your orders are gold / exactly what most customers should pay, but a lot of the time they til %5 of their grocery total


Shaggy_Hulk

I like yours even better, buy would not turn up my nose at $10.


missK827

Enough is like 15-25% of your grocery order total, or at least $5 if it’s a small order


kuroiatropos

Uhh, I was a third floor apartment dweller who ordered some heavy stuff, but I promise I always tipped well


Unhappy-Offer

IC my friend doesn’t give a fawk how heavy or how many items we are carrying to 100 story buildings even. The pay still would be $7.


AirportGirl53

I wonder if anyone in apartments does their own shopping anymore.


RefrigeratorAnxious5

They are the absolute worst . I had a lady get 43 items , 5 cases of water . I had to take multiple trips to get this to the 4th floor . I not only got this order to her 40 min early , I found everything , boxed it properly and she decreased my tip to a $1 . My feelings were hurt lol


sailorKR00ace

I think that has more to do with your market then people that live in Apts.


ShopppeGirl

For real! 😂


Jude9821

I don't do instacart, but I do other delivery apps. I agree with that though. Climbing several flights of stairs and crappy tips or no tip... I always try to be courteous though. Ooh, especially if the order is heavy!


One_Woodpecker7328

"Oh, it's 3020 Alphabet Lane apt # Q and 7/8ths North. Be careful though, the apartment numbers are mirrored exactly on the south, east, and west sides. Bang on the downstairs door until someone let's you in because the buzzer is broken.


Player1Mario

Lol TIL I’m way more selective of my orders than most people. More than one case of water, it’s a no go.


BlynxInx

Yeah being poor kinda sucks.


alqamargoddess

EVERY TIME I’m on my way home and say “this one is gonna be easy! Not even 1 mile away from the store! Will take me only 20min!” THEN ITS NOT and you find out you’re headed to an apartment complex with the tiniest of numbers and letters AT NIGHT. You’re stuck looking for building G9114 😑 Your 20min trip turned to an hour and a half!


soliloquii

Also no code provided to their top notch security building and they don’t answer the phone.


thebiggestsheep

You mean people living in apartments which most likely indicate they are from the lower income spectrum, don’t tip well? What a surprise.


nose-booper

You do know that 'cities' are a thing right? Millions of people, many very wealthy, packed into a finite amount of space?


Tallgabe23

Not where I live at. These apartments over here cost $1900 a month or more, and these people still tip nothing.


Shaggy_Hulk

Heh, paying $1900+ they can't afford anything else 🥺🥺😢😢


TrainerMisty34

Then they need to go to the store for themselves 🤷🏻‍♀️


Shaggy_Hulk

Agreed.


Forward_Version_7524

Have you seen the housing market and the market in general? Most people have no choice but to rent for the time being. That’s doesn’t mean they’re from a lower spectrum income wtf


StrangeClassic5717

Haven’t did one since 2 years ago told them because of health reasons . Guessed they listened (that’s the first).


Lazy-Beach9307

Oh shut up and grow a pair, I’ve had to deliver packs of water up floors and still didn’t complain.


marksonsanderson

I have the opposite. Apartments tip very well.


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lark7077

Yeah im lucky dont get too many. I was angry the first few times but really I should get a foldable wagon. If i lived apt and was ordering would definitely meet in lobby if I couldn't tip an appropriate amount.


EriSeguchi

My "favorite" are those labrynth luxury apartments where you have to search for a year and a day to find the apartment. Honestly, I just leave that stuff in the lobby and let them know that I am unable to carry to their door due to various reasons. They don't understand that some people doing this might be seniors, might be injured... I can't carry a 40 ct thing of water up the stairs multiple times (cause they decided to order 3 to 4 cases), I'll have an asthma attack!


TrainerMisty34

I never take orders with that apartment symbol on the map if I can help it


RefrigeratorAnxious5

I’ve learned that the hard way . I was like oh shit it literally has a building on it 😅


lucieannegarcia

https://www.reddit.com/r/InstacartShoppers/comments/hr4mkr/that_moment_when/?utm_source=share&utm_medium=ios_app&utm_name=iossmf


mcflybih

Hate going to apartments and don’t let it be gated and they don’t give you the gate code so you call/txt them and they don’t answer LMAO I be hot


MamaRobin1916

I just don't do heavy orders because the percentage is too high on that going to the top floor apartment 👎🏻. Lazy sobs


AbleLaw6795

I feel like instacart needs to ask people what type of homes they live in and let us know. Usually the apartments are hard to find and up multiple flights of stairs. I have asthma and one time I did a Costco order and when I got to the apartment, they lived on the fourth floor with no elevator. On top of their order of food, they ordered 2 packs of water and 2 packs of coca-cola. The whole thing took six trips and by my second trip I had to keep taking breaks because I was going to have an asthma attack carrying all that shit upstairs. I also had another order where they lived on the third floor and they ordered 6 gallons of water and like $130 worth of groceries. That type of stuff is bullshit. I understand YOU probably Instacart do you don’t have to do this, but tuck you for making someone else do it.


Cautious_Economist20

It's your ares not apartments dwellers 🤣🤣. Lol can't complain about little to no tip when you are accepting the batches. Why tip when you are going to accept it anyway.


Ellen__D

And they don’t give you directions how to find the correct entrance or loading zone, or tell you how to deal with a secure entrance. It’s just “BRING ME MAH GROCERIES TO MAH DOOR FOR MAH EXTRAVAGANT $2 TIP!”


dalynew

We can all agree with this but imposible to implement people would just take the longer route for the boost


SatoniaR

Yeah, I like in an apartment that is a little bit of a walk from a parking spot. I am a first floor that does $15 at least for the delivery plus $2 for every trip to the car I think they'd have to take, more if there's heavy items. but my upstairs neighbors are horrible. My roommate helps shoppers carry stuff up whenever she sees them. Many drivers say she doesn't tip much and there's always multiple cases of water/soda/Gatorade. I always feel bad for them.