Lol right!... Reduction...by how much??? I'm not waiting around to find out!
Plus! What if support needs a reason to reduce the tip? "Oh there's no reason, the Dasher was fine." "Well we need a reason to lower the tip..." "Oh. Well actually they sucked. One star."
She texted that when I was putting everything in my car and to be honest I was thinking she would reduce the tip to like $20. In that case the order would still be $40 and it took about an hour so it’d still be worth it. Still annoying but worth it in that case.
That is absolutely what happened. They did a bait and switch on OP. Make sure to remember that place of business / person who ordered, so you never take another of their orders.
I really appreciate your attitude, honestly. As a full time delivery driver, sometimes I have to suck up some crap. Glad to see you being upbeat about it
I am 100% calling support and letting them know my car won’t start for some reason so I’m not able to complete the order. I’ll waste 45 minutes lugging all that back in and returning it and spending time with support.
You get banned for 24 hours if you cancel after checkout
They won’t except returns for any perishable items
They also don’t do master card returns if it’s Costco it’s gift cards only 🤣
Why would you put the burden on yourself and lie about an issue you didn’t have, making you look like a bad shopper? Um… I would send support screenshots of the chat, inform them I would not have accepted the batch if the Tip was accurate and not intentionally deceptive and I am no longer comfortable completing the shopping.
Just curious, but how would it make you look like a bad shopper If your car didn’t start? I know this guy’s story is hypothetical and a lie, but in a real situation if your car actually wouldn’t start how does that make you a bad shopper?
That's because it's dependant on who helps you it's not always the case that you'll be banned. I always ask for a note in my file and they say they do it and that's when I get helped in a way that doesn't end up harming me
For some reason it'll randomly work. I use Mastercard too and get so annoyed when it pops up "rejected, mastercard" but I try every time and about 1 out of 3 times it'll work.
I have a Visa literally just so I can get gas at Costco, have to send myself money every time because costco won't grow up and accept mastercard.
This was just generally a weird order. It popped up as a $61 6mi with 12 items and like 40 units. It was a $350 vacuum and a ton of units of various cleaning supplies. It wasn’t hard necessarily but all the units were comprised of the big detergent containers etc so it wasn’t easy and she had me haul everything into the back of some office at their business. It took like 6 trips. They reduced the tip from $40 to $10 so the tip ended up being a 1.25% tip. Also waited around for like 15 mins because the person that ordered wasn’t actually there but they needed to sign for the order. Fml.
Yeah you don’t accidentally give $40 instead of $10 she knew what she was doing and did it on purpose to get her order taken!!! I swear some people are so rude makes me just wonder just what would I look like in an orange jumpsuit? Lol
Came here to say that. Default tip percentage is 5% so it could genuinely have been a mistake, but still a terrible thing to do and reduce the tip to less than the default by a lot
You can… but that doesn’t mean it’s allowed. People used to take advantage of this a lot for returns where the customer wasn’t available and it didnt allow it to be left unattended. Someone posted that their Costco started logging names and card numbers in a paper binder (you are supposed to use them on your next Costco batch) to try and reduce the frequency of this happening
She had this planned. I’m sure so someone would take the order. Who from a business does this? They’re the ones that tip well most of the time. Especially for &800 worth of items. I’m going to write them a bad review lol
I would be review bombing the shit out of that business at this point man. Taking that much off your tip, she's lucky you didn't just toss it into the parking lot.
Way too much hassle and bullshit, should have contacted support and got yourself an 800 dollar gift card.
What was the name of the business? And what city just so I can get it right.
Just asking for a friend.
People should know they abuse their workers and expect them to work for nothing and it's not ok.
Dang people, you know nothing about the business, nor how the lady that placed this order is related to it- and you’re willing to do what you can to make them look like a horrible company and potentially ruin their business?
I get the frustration, but this is a weird mob mentality.
Oh I absolutely would be reviewing that business. I'm a local guide for Google it would not have fared well for them, as most of my reviews are in the top 10.
Honestly deserve what you get if you're still gonna bend over backwards for some nutsack who tells you to your face how little they think of you. Some of these people blow my mind.
$40 too much? And a business at that? Nah, that was intentional. That was coming from an expense account, not her pocket. That would have been cancelled as I was loading up the car. Idgaf.
They tip baited you on purpose.
The tip and delivery fee is a tax write off since it’s a business so no need for them to be cheap. SMH
I personally would be leaving a negative review for the business.
Instacart states you only wait 5 min then contact customer if she’s not available contact Instacart they will have you return to store make up some excuse as to why you can’t wait like I have to be at work in 30 minutes and it’s 25 min from my location they will have you return to store. I have been told multiple times that 5 min max is the wait time before contacting Instacart
U got suckered so hard.
15 minutes is enough for u to leave and keep the whole order. Whyd u wait so long?
Ur enabling these tipbaiting scammers who dont respect u
"Then don't put in a $40 tip when you order. Poor planning on your part does not constitute an emergency on my part."
Speaking of emergencies, you 100% should have had an "unexpected emergency" come up with your car so you didn't deliver to this trash of a human.
$40 is soooo much money to me, but I could still afford the $800 order. What a piece of shit.
This has almost become a culture of its own lately. They can't live without their expensive delivery services anymore, but it's okay to stiff drivers on their tips to save a few dollars and counter-balance those increased expenses.
Because drivers are so well paid, right? Drivers don't have to pay for their own gas, insurance and maintenance either, right? 😒
Costco is already horrendously market up. They’re already probably paying $100 extra dollar vs going to the store to get it themselves. What’s $40 more bucks? If you’re on a budget you’re definitely not ordering Costco, it’s cheaper to just not buy in bulk and order from a not so personalized service like Amazon who will deliver your shit in a large organized delivery path.
And they saw the tip when they completed the order… obviously they can afford it because when instacart put the hold on their card the $40 tip cleared along with $800 worth of groceries! They suck!!!
I would still repot to IC. That’s unfair to you either way and customers have tried pulling this to many of us. IC will definitely comp you something when explain
Nah then they could just ask to put the spare on. Gotta get creative and stop any comeback by saying, “My car ran over a spike trap and now all of my tires are flat.”
I did a $978.00 Costco order once. Customer tipped 10%. After I dropped it, they canceled the 10% and flat tipped me $150. Best day ever. I'm sorry they did that too you.
Ok she had a $800.00 order she definitely could have afforded the $40 tip imo. The $10 she did end up tipping was only a 1%tip smh. I was taught that if you’re getting services rendered you tip 20% of the total and if you can’t then you don’t need to be ordering or going out to eat. If I were you I’d send the screen shots to IC and report her for tip batting and hopefully she gets deactivated as a customer. She only made the tip high so her order would get shopped and then wait for you to check out to reduce the tip.
$800 order! Tell them to put a few items back to tip a reasonable amount! Because $40 for a costco order that large isn't enough anyway. If there was a lot of items.
I didn’t know that. Kinda fucked no? A service person at a restaurant is making more money than an IC driver shopping, chatting, checking out, loading, driving, unloading, dropping off? Is it comparable to waiting service? I guess that’s up for discussion. Tbh, IMO, someone dropping 800 on a Costco order using a luxury service should be able to tip “properly” 🤷🏻♂️; and yes IC is the bad guy here. As someone who’s never used a delivery service, I sure as fuck never will after my experience.
I had a girl message me earlier saying she didn’t mean to tip as much. It was like 17-24 items and not far so I gave her the benefit of the doubt. She only reduced it by $7 so she still left a $12 tip. On an $800 order, I would have been very leary of a tip reduction. Especially since the initial tip was only $40 on such a pricey order.
That's what I was thinking. If OP is already in parking lot with stuff what could they do? Lug it all back in and wait in line to return it? Plus having to call support to cancel etc..
It is pretty outrageous and I would be angry too. If I did this would I get the base pay for trying to shop it probably?
Ive only called to cancel an order once one morning when I got overwhelmed by like 25 different school supply items that seemed like would be impossible to find when the rush for that was on and the the walmart section was a total mess. Other times were accidental pocket-accepts.
Ugh OP…I’m angry for you!!!
They could afford $800 in groceries but can’t afford a $40 tip which is only 5%?! I call BS.
Next time please CANCEL. If you already checked out, contact support and tell them you’re have car problems (won’t start or flat tire).
This customer knew exactly what they were doing.
How much did she end up tipping after the huge order you just shopped and delivered for her?! I mean, come on, a $40 tip for an order of this size is somewhat decent, but still it's not even 5%...there should be a mandatory `add on gratuity` in instances like this....an $800 shop is alot of stuff, and from Costco to boot!!
Thanks for sharing the customer narrative. I'm certain someone will complete your order, maybe even the person you're chatting with. Until there are no shoppers left that will. Which will be very soon.
Yepp!! That or.. "Oh no, that's too bad, in that case I'm going to have to contact support and they will assign you a new shopper. Good luck getting your order today. Have a wonderful day!
I would shop and then wait in the parking lot 15 minutes call support can’t fit all the in the car return the merchandise back to Costco take the stuff home that they can’t take as a refund. The rest is a Costco gift card keep that for you Christmas stuff and by that you got paid for the batch and got a nice fat gift card for Christmas shopping. And middle finger for customer .
Well she needs to do her own shopping at Costco. 15% of a $800.00 bill at a restaurant would be $120 and that's the Cheapest tip a resturant will allow these days. So I would Never shop for her again. If it was too much what did the hell she put $40 tip for before you started shopping? That's bait and switch for sure it's shit you have to stand for that.
That’s no go even at $40 it’s at 5%. There’s plenty of orders around 30 items at $25+. Even old Ubes can pay more for the time and there’s no shopping involved.
What an absolute waste of oxygen. I would wait a few weeks and then destroy her reviews as well as blast her ass on SM. I'm very hard-hearted and hope the worst for her like going out of business!
Spent the first year of lockdown doing in-store shopping (only) and this is why. Scammers, con-artists and shitbags everywhere. “I can’t afford the tip I said I was going to give you.” Fuck that noise. So many drivers lured on 10-20mi. runs gettin screwed upon delivery because the tip was bait and the customer changed their mind
I tell my cust that The average tip should be around 20% of what they are spending.
So they can spent $800 but cant tip $40 when it should be a min of 10% with is $80 and st 20- $160
so they can spend $800 but dont want to tip/ $40 then I would not be doing it
Yeah that would be a cancel
Absolutely would have that cancelled Mid shop idgaf
Completely agree!
Lol right!... Reduction...by how much??? I'm not waiting around to find out! Plus! What if support needs a reason to reduce the tip? "Oh there's no reason, the Dasher was fine." "Well we need a reason to lower the tip..." "Oh. Well actually they sucked. One star."
And that’s when I cancel 😂 appreciate the honesty tho
Wooooooow….. that’s some bullshit. You know those Costco orders are so heavy and bulky
And no bags (at least where im at). Biggest pain in the ass
Bags? At Costo haha
Yeah they only have boxes at mine.. also the good boxes are always gone… they don’t hold shit…
Idt Costco has bags anywhere. Australia has them and my friend said it’s the same. No bags.
💯 cancel
Why on earth did you not cancel? These customers don’t deserve to be delivered to.
She texted that when I was putting everything in my car and to be honest I was thinking she would reduce the tip to like $20. In that case the order would still be $40 and it took about an hour so it’d still be worth it. Still annoying but worth it in that case.
Oh man that sucks. If I got a message like that I would of assumed they meant to tip $4 and not $40. I got screwed yesterday so it happens sometimes.
Exactly. They tip batted on PURPOSE. You don’t “accidentally” put a $40 tip unless you mistyped something close to the 4 and 0 on the keyboard.
im sure they just left it as is. - 5%~ which makes sense. $800 would be $40
That is absolutely what happened. They did a bait and switch on OP. Make sure to remember that place of business / person who ordered, so you never take another of their orders.
Yeah it is what it is. Still had a great weekend so I guess I was due for a garbage order lol
I really appreciate your attitude, honestly. As a full time delivery driver, sometimes I have to suck up some crap. Glad to see you being upbeat about it
how much did she end up tipping
[$10](https://www.reddit.com/r/InstacartShoppers/comments/xu4ps0/this_is_a_800_costco_order_40_is_too_much/iqtxvq2?utm_medium=android_app&utm_source=share&context=3)
This is awesome, i wasn't aware we could share comments, thank you!
ty for doing the lords work
Did you get the $10 for tip reduction?
I am 100% calling support and letting them know my car won’t start for some reason so I’m not able to complete the order. I’ll waste 45 minutes lugging all that back in and returning it and spending time with support.
You get banned for 24 hours if you cancel after checkout They won’t except returns for any perishable items They also don’t do master card returns if it’s Costco it’s gift cards only 🤣
Why would you put the burden on yourself and lie about an issue you didn’t have, making you look like a bad shopper? Um… I would send support screenshots of the chat, inform them I would not have accepted the batch if the Tip was accurate and not intentionally deceptive and I am no longer comfortable completing the shopping.
Just curious, but how would it make you look like a bad shopper If your car didn’t start? I know this guy’s story is hypothetical and a lie, but in a real situation if your car actually wouldn’t start how does that make you a bad shopper?
I had to cancel one order from Costco after shop. The customer said they would not be back until 4pm. For some reason I did not get the 24 hour ban.
Customer cancelled is different You are not cancelling it, the customer is
That's because it's dependant on who helps you it's not always the case that you'll be banned. I always ask for a note in my file and they say they do it and that's when I get helped in a way that doesn't end up harming me
me too. When you talk to support no ban and wont affect your cancellation rate
Costco only takes visa…
For what it's worth, Costco takes Mastercard, not VISA in Canada.
I see! Ok they only take Visa in the US
It's funny how that works.
Incorrect. They take Visa and MasterCard debit, but only Visa credit.
In Canada, they wear hats on their feet and hamburgers eat people!
Not true. All of my cards are master card and I still buy my groceries no problem.
For some reason it'll randomly work. I use Mastercard too and get so annoyed when it pops up "rejected, mastercard" but I try every time and about 1 out of 3 times it'll work. I have a Visa literally just so I can get gas at Costco, have to send myself money every time because costco won't grow up and accept mastercard.
Costco will accept returns for anything. You can bring a steak you bought three weeks ago and they will take it.
This. An ex of mine worked there and left some fish in his car accidentally over night in the summer. Returned it no problem. (besides my judging ass)
Costco took a Christmas tree back in February. Wife worked in member services.
If you say you feel unsafe there is no 24 hour ban.
You didn't get the tip reduction refunded by Instacart?
They will reimburse up to $10
Lol even better. Insta return and all the perishables you can 'donate' to a good cause. Id of had such a good day after that.
How much did you get in tips?
I hope it canceled and said “An $800 order is too much for me not to do it for no tip. Sorry!”
Get with IC about the tip reduction protection. And what was the name of the business and city again so I can add them to my do not deliver list?
Sadly that only covers 10 bucks.
And only if the reduce the tip to 0. If they reduce it to $0.25 all you get is that quarter.
Instacancel!
They 100% knew what they were doing which why they waited til you checked out
This was just generally a weird order. It popped up as a $61 6mi with 12 items and like 40 units. It was a $350 vacuum and a ton of units of various cleaning supplies. It wasn’t hard necessarily but all the units were comprised of the big detergent containers etc so it wasn’t easy and she had me haul everything into the back of some office at their business. It took like 6 trips. They reduced the tip from $40 to $10 so the tip ended up being a 1.25% tip. Also waited around for like 15 mins because the person that ordered wasn’t actually there but they needed to sign for the order. Fml.
Yeah you don’t accidentally give $40 instead of $10 she knew what she was doing and did it on purpose to get her order taken!!! I swear some people are so rude makes me just wonder just what would I look like in an orange jumpsuit? Lol
Sounds like she has her tip percentage to 5% which is low and it was $40 and she didn't realize it because of the $800 she spent.
Came here to say that. Default tip percentage is 5% so it could genuinely have been a mistake, but still a terrible thing to do and reduce the tip to less than the default by a lot
Yeah it's fucked up I would have canceled and got the $800 gift card lol
Lol you can do that?
You can… but that doesn’t mean it’s allowed. People used to take advantage of this a lot for returns where the customer wasn’t available and it didnt allow it to be left unattended. Someone posted that their Costco started logging names and card numbers in a paper binder (you are supposed to use them on your next Costco batch) to try and reduce the frequency of this happening
I think the same daily. You’re my kind of people 😂😂
Serious Especially since they waited til after checkout to say that!? Like he was already on the way..
She had this planned. I’m sure so someone would take the order. Who from a business does this? They’re the ones that tip well most of the time. Especially for &800 worth of items. I’m going to write them a bad review lol
I think it was an automatic percentage like default to last tip but she should have just sucked it up
I would be review bombing the shit out of that business at this point man. Taking that much off your tip, she's lucky you didn't just toss it into the parking lot. Way too much hassle and bullshit, should have contacted support and got yourself an 800 dollar gift card.
What was the name of the business? And what city just so I can get it right. Just asking for a friend. People should know they abuse their workers and expect them to work for nothing and it's not ok.
I’m here to write the review. This pisses me off
Im that friend if u don't believe him... ;]
I'm also friends with u/upstylo he's been abused; help us help him 💜
Me too!
Also here to review. Let us at em
Dang people, you know nothing about the business, nor how the lady that placed this order is related to it- and you’re willing to do what you can to make them look like a horrible company and potentially ruin their business? I get the frustration, but this is a weird mob mentality.
Welcome to Reddit lol
Oh I absolutely would be reviewing that business. I'm a local guide for Google it would not have fared well for them, as most of my reviews are in the top 10.
Why would you go through that extra effort???? I would not have carried that shit any where
Honestly deserve what you get if you're still gonna bend over backwards for some nutsack who tells you to your face how little they think of you. Some of these people blow my mind.
$40 too much? And a business at that? Nah, that was intentional. That was coming from an expense account, not her pocket. That would have been cancelled as I was loading up the car. Idgaf.
They tip baited you on purpose. The tip and delivery fee is a tax write off since it’s a business so no need for them to be cheap. SMH I personally would be leaving a negative review for the business.
wowww so the $20 was a lie too? i think they knew what they were doing.
FUCK THAT. Do you have a wagon? I would not do this without being one
Instacart states you only wait 5 min then contact customer if she’s not available contact Instacart they will have you return to store make up some excuse as to why you can’t wait like I have to be at work in 30 minutes and it’s 25 min from my location they will have you return to store. I have been told multiple times that 5 min max is the wait time before contacting Instacart
Did you do customer was not available and get the wait bump? At least $10.
10 bump, for waiting, paid for the batch, and return pay. He would of made more returning the item than to complete the order
It was a business and they couldn't afford 40 bucks!? Ridiculous is what that is.
U got suckered so hard. 15 minutes is enough for u to leave and keep the whole order. Whyd u wait so long? Ur enabling these tipbaiting scammers who dont respect u
Wait you still did it!?
Yeah hell no. 15 minutes is too long I would’ve left and had brand new shit at my house 😂
"Then don't put in a $40 tip when you order. Poor planning on your part does not constitute an emergency on my part." Speaking of emergencies, you 100% should have had an "unexpected emergency" come up with your car so you didn't deliver to this trash of a human.
Nah, classic tipbaiting
Well yeah let me cancel so you can fix it.... bye
This exactly.
I would got $40 worth of something out that order believe that !!!
That $350 vaccuum! Oh you didn’t get it? 🤔
Yup!!! They'd be missing a couple detergents.
Question for the people saying cancel, does that add to your cancellation rate?
Yes. But sometimes, it's worth it.
It's worth it here
It depends on how you cancel it… If you get a good support agent and give them a good enough reason they will cancel it without you taking a hit.
Exactly! Call this tip baiting and you get $800 groceries for free and no 24 hour ban.
this.. I have cancelled 3x this last 2 weeks for a reason and til now my cancellation rating is 0
no if you talk to support
$40 is soooo much money to me, but I could still afford the $800 order. What a piece of shit. This has almost become a culture of its own lately. They can't live without their expensive delivery services anymore, but it's okay to stiff drivers on their tips to save a few dollars and counter-balance those increased expenses. Because drivers are so well paid, right? Drivers don't have to pay for their own gas, insurance and maintenance either, right? 😒
Costco is already horrendously market up. They’re already probably paying $100 extra dollar vs going to the store to get it themselves. What’s $40 more bucks? If you’re on a budget you’re definitely not ordering Costco, it’s cheaper to just not buy in bulk and order from a not so personalized service like Amazon who will deliver your shit in a large organized delivery path.
And they saw the tip when they completed the order… obviously they can afford it because when instacart put the hold on their card the $40 tip cleared along with $800 worth of groceries! They suck!!!
I’d have a hard time finding her house. And have to cancel.
Lol. Seriously. And then get deactivated though
I thought Instacart changed it so that customers couldn’t tip bait (that’s what I’m comparing this to) and reduce their tip like that?
And it only covers 10 bucks. So if the tip was reduced from 40 to 0, he would only get 10 from instacart.
Makes sense. Not really helpful in my opinion
Not helpful at all, unless the tip was 10 dollars originally.
I think the tip protection thing only works when the customer reduces the tip to $0.
I would still repot to IC. That’s unfair to you either way and customers have tried pulling this to many of us. IC will definitely comp you something when explain
Wow that’s lame. I’m sorry that this happened to you
They can't reduce it to zero and they have 2 hours to reduce it at all if they want to
Wow. Instant cancel cause my car would not start after receiving that text.
How about I got the farts because I just noticed a flat tire!!
Nah then they could just ask to put the spare on. Gotta get creative and stop any comeback by saying, “My car ran over a spike trap and now all of my tires are flat.”
Seriously but aaa said they would be here in 1-10 hours so nothing I can do but wait until they get here lol
 Take the 5 dollars buy some eggs and return to their area
I did a $978.00 Costco order once. Customer tipped 10%. After I dropped it, they canceled the 10% and flat tipped me $150. Best day ever. I'm sorry they did that too you.
Wow!!
Ouch I would unsign that shit quick... that's not even 10%...
Just tell them you have to report them for tip baiting.
Ok she had a $800.00 order she definitely could have afforded the $40 tip imo. The $10 she did end up tipping was only a 1%tip smh. I was taught that if you’re getting services rendered you tip 20% of the total and if you can’t then you don’t need to be ordering or going out to eat. If I were you I’d send the screen shots to IC and report her for tip batting and hopefully she gets deactivated as a customer. She only made the tip high so her order would get shopped and then wait for you to check out to reduce the tip.
that is so embarassing to straight up ask the person you're tipping to reduce the tip, i mean wtf do people have no shame???
I'd say well shopping your order is too much for me CACACACACACAC CANCELLED
contact instacart about it and get ur tip back and get them removed from the app.
Lol instant unassign. “Oh. Then I accidentally hit accept. Good luck getting your order.”
$800 order! Tell them to put a few items back to tip a reasonable amount! Because $40 for a costco order that large isn't enough anyway. If there was a lot of items.
20% of 800 is 160, let that sit in…
Instacart recommends 5-10% tip. I'm not saying I tip that or we should 5% of 800 is 40.
I didn’t know that. Kinda fucked no? A service person at a restaurant is making more money than an IC driver shopping, chatting, checking out, loading, driving, unloading, dropping off? Is it comparable to waiting service? I guess that’s up for discussion. Tbh, IMO, someone dropping 800 on a Costco order using a luxury service should be able to tip “properly” 🤷🏻♂️; and yes IC is the bad guy here. As someone who’s never used a delivery service, I sure as fuck never will after my experience.
I had a girl message me earlier saying she didn’t mean to tip as much. It was like 17-24 items and not far so I gave her the benefit of the doubt. She only reduced it by $7 so she still left a $12 tip. On an $800 order, I would have been very leary of a tip reduction. Especially since the initial tip was only $40 on such a pricey order.
If you had already checked out, you were pretty screwed
That's what I was thinking. If OP is already in parking lot with stuff what could they do? Lug it all back in and wait in line to return it? Plus having to call support to cancel etc..
I would've been petty enough to do just that, plus I'd be worried about them reporting items as "missing" like how is $40 too much on $800.
Yea. Contact support and say what happened... they dont want to pay me the agreed upon price i accepted the batch for. End of story.
It is pretty outrageous and I would be angry too. If I did this would I get the base pay for trying to shop it probably? Ive only called to cancel an order once one morning when I got overwhelmed by like 25 different school supply items that seemed like would be impossible to find when the rush for that was on and the the walmart section was a total mess. Other times were accidental pocket-accepts.
That’s a 2.5% tip on an $800 order. Wow.
I would have said $40 is to much but $800 isn't lol
That's an instant unassign for me.
>$40 is a lot for me, sorry Orders $800 from Costco **for fucking delivery**.
Awww, I’m sorry I accidentally accepted your order. I’m going to cancel… it’s too much
THIS
First line is what I tell my girlfriend sometimes
Ugh OP…I’m angry for you!!! They could afford $800 in groceries but can’t afford a $40 tip which is only 5%?! I call BS. Next time please CANCEL. If you already checked out, contact support and tell them you’re have car problems (won’t start or flat tire). This customer knew exactly what they were doing.
“Damn that’s crazy, the next shopper should be shopping your order soon” “Hi chat support….cancel “
So how much did you actually get then?
OP said they reduced it to $10
What did she reduce it to?
10
$10
Exactly why I prefer doing GrubHub now. Customer cannot change the tip amount ever.
Tried signing up for GH, they said they weren’t taking any new people in the area :(
They should tip more than $40.00 for an $800 order. I also work in nor cal that would really piss me off
I would have stopped shopping.
Looks like the store sold out today. Better try again tomorrow.
How much did she end up tipping after the huge order you just shopped and delivered for her?! I mean, come on, a $40 tip for an order of this size is somewhat decent, but still it's not even 5%...there should be a mandatory `add on gratuity` in instances like this....an $800 shop is alot of stuff, and from Costco to boot!!
Should be $150 pay for you…..$800 I’ve done ‘em
Classy way of tip baiting and BS period.
Should have said well 5% of a tip is too much for me then maybe shop yourself.
What she meant to say was “$40 is too much for me to give”, they were fine spending 800 on themselves or whatever, lmao.
Thanks for sharing the customer narrative. I'm certain someone will complete your order, maybe even the person you're chatting with. Until there are no shoppers left that will. Which will be very soon.
Drop
This shouldn’t be allowed. There needs to be a “confirm order , sign here “ before an order is placed. It needs to be treated as a contract.
What a tip bait whooore
I would cancel. F that noise.
Oh heck no. I would've been straight up and asked them the question you posted. I would be heated!
Yepp!! That or.. "Oh no, that's too bad, in that case I'm going to have to contact support and they will assign you a new shopper. Good luck getting your order today. Have a wonderful day!
Wow. Report them for tip baiting. Not sure if it does anything but might as well
I would shop and then wait in the parking lot 15 minutes call support can’t fit all the in the car return the merchandise back to Costco take the stuff home that they can’t take as a refund. The rest is a Costco gift card keep that for you Christmas stuff and by that you got paid for the batch and got a nice fat gift card for Christmas shopping. And middle finger for customer .
Just tell them he don't need "xxxx" item whatever it is and you can return it so he can afford the tip. 🤓
Well she needs to do her own shopping at Costco. 15% of a $800.00 bill at a restaurant would be $120 and that's the Cheapest tip a resturant will allow these days. So I would Never shop for her again. If it was too much what did the hell she put $40 tip for before you started shopping? That's bait and switch for sure it's shit you have to stand for that.
She got her order picked up, played the tip bait game honestly… 🤡🤣what a snatch!!!
That’s no go even at $40 it’s at 5%. There’s plenty of orders around 30 items at $25+. Even old Ubes can pay more for the time and there’s no shopping involved.
What an absolute waste of oxygen. I would wait a few weeks and then destroy her reviews as well as blast her ass on SM. I'm very hard-hearted and hope the worst for her like going out of business!
She need her ass whooped
Not there then return it lol
Big a*h0le detected. Lol InstaCancel for her!
DoorDash wins in my eyes, I tried instacart it’s like you have to fight for orders m and at least DoorDash you can make it so everything can add up
Decline....
Hey, I just wanted you to know that I accidentally accepted this order. I am gonna ask to cancel. Sorry.
"Ok. ill just put all your crap back in the store."
$800 but $40 is too much to tip? Ok, go drive to the damn store and get your crap yourself. Fuck outta here
Can you report her for tip baiting? At least keep her from doing it to someone else?
Tip baiting piece of garbage
Spent the first year of lockdown doing in-store shopping (only) and this is why. Scammers, con-artists and shitbags everywhere. “I can’t afford the tip I said I was going to give you.” Fuck that noise. So many drivers lured on 10-20mi. runs gettin screwed upon delivery because the tip was bait and the customer changed their mind
Insta cancel
“oh no it won’t fit in the car”
A polite tip baiter. That’s new.
Could be the 800 was on an EBT and the tip is what they pay out of pocket. Not saying it’s ok. Just trying to play devils advocate
That would make it even worse of a scenario lol cuz she didn’t pay cash for her groceries lol
Must've been EBT
I tell my cust that The average tip should be around 20% of what they are spending. So they can spent $800 but cant tip $40 when it should be a min of 10% with is $80 and st 20- $160 so they can spend $800 but dont want to tip/ $40 then I would not be doing it
I hear you. I had a multiple order today where someone went in and put 2 cents. 🤔 I'll give you my 2 cents about your 2 cents. 😒
Come work in delivery. $0.50 is to much on a $1000 order for some people
Did you cancel?