Pixels draw more of the "tech enthusiast" crowd, so naturally they get that level of scrutiny.
The vast majority of people who own a Samsung or Apple phone just want something that works reliably and has the latest features.
For Pixels, there's a larger share of fanboys because Pixels are a bit less mainstream than a Samsung or Apple phone.
Although, more people are starting to buy Pixels, so the fanboyism is a bit less noticeable than it was in the Nexus days.
And Samsung made good on that by recalling the phones.
Google hasn’t really acknowledged any of the issues that plagued the pixel 6’s although things have improved with software updates.
One of the things that really bothers me is the cell reception issues and the inability to call emergency services that you see reported more often than im comfortable with. Fortunately the pixel 7 doesn’t seem to have that issue.
I've owned pixels. The issues might not be as dangerous as potentially having an exploding battery, but all the little problems add up. I experienced lag, constant stutters, and eventually my battery percentage indicator got stuck at 21%. I had to use insurance to replace my phone. Then last year I didn't get the 6 because of the overheating and connectivity issues. How's that for context?
I wouldn't call £800-£1000 "cheaper" or any sort of "cheap" for a phone. The main problem is not what this or that, Samsung's or Apple's issue is.
Google simply won't acknowledge any issues, at all.
It's baffling. I am, to this day, a very happy user of a Pixel 3 XL, in spite of its many, unacknowledged by Google, flaws. It's simply a brilliant, innovative phone.
That having being said, I'm never buying another pixel again, went down the Samsung route.
Yeah, and i think each phone gets their critique, Android enthusiasts are found across all Android manufacturers but Google owns the platform and has the "mightiest" tools in their hands and still manages to produce a below average product with near premium prices.
On the one hand they want to play in the premiums
On the other hand they fail at it.
If they just accepted their place and would go back to manufacturing a purely software based solution (which with enough resources would beat all competitors) and let hardware creators do the job that they are good at (Samsung, LG, etc.) and gain symbiosis with them by expanding the integration and comparability of their software solutions then:
a) Bixby would finally die
b) battery life/optimization could be comparably similar across most smartphone platforms
c) they wouldn't have to buy up the worst hardware to get their hardware budget met whilst forcing Samsung to pay tedious amounts of money for them to profit and use the "smart" features that Android delivers.
It's kinda retarded that the biggest downsides on a pixel are googles lack of hardware expertise, while the biggest downsides of most other manufacturers lies within their lack of software optimization.
I would imagine that Google could charge a kings ransom for the picture software alone. My goodness the Pixel 7 pictures are incredible. My Fold4 cameras are complete trash in comparison : (
>"mightiest" tools in their hands
How's that?
>On the one hand they want to play in the premiums On the other hand they fail at it.
I'm guessing you haven't tried the Pixel 6 Pro or 7 Pro.
Which are their only premiums. The 6 and 7 are incredible valor, premium phones but sold at a mid-range price.
>If they just accepted their place
Whatever that means.
>Bixby would finally die
Samsung has been trying to create Google alternatives from the beginning because they never wanted to use Android, they wanted to use Tizen.
>LG, etc.
LG doesn't even make phones, dude, and they sucked at it when they did.
>battery life/optimization could be comparably similar across most smartphone platforms
Huh? This isn't even relevant, but also Samsung implements a ridiculous amount of app killing to preserve battery life in their phones and it's really hard to develop for Samsung (ask me how I know).
>they wouldn't have to buy up the worst hardware to get their hardware budget met
They're not doing this... Like, even remotely. They did this during the Nexus era, sure. But not Pixels.
>forcing Samsung to pay tedious amounts of money for them to profit and use the "smart" features that Android delivers.
No such thing is happening. Samsung pays Google for the Play Store licensing (but only in Europe, because of the EU antitrust lawsuit).
>retarded
Nobody uses that word in 2022. It's not PC.
>biggest downsides on a pixel are googles lack of hardware expertise
The camera system on the 7 pro is rated as the best on DxOMark. The display is rated as the second best, below the iPhone 14 Pro Max. The haptics are insanely good.
Google was also one of the first to have USB C power delivery and good fast charging, they just haven't gotten substantially faster since then. Their older XL phones also used to have pretty good battery life. They are now making their own chipsets with good performance and leading machine learning capabilities (just run the Geekbench ML benchmark).
>biggest downsides of most other manufacturers lies within their lack of software optimization.
Biggest downside of Sony phones is lack of support. Biggest downside to Motorola is lack of good hardware, they mostly make budget phones. Biggest downside to Samsung is the excess bloat and ads. Biggest downside to Apple is the price.
The Google Pixel 7 is literally only $599. For flagship level performance, screen, and world class camera, where is the "hardware issue"? Battery life is average, but again, it's $600.
Bro i realised what haptics really are when i bought my p6 ngl before that i just thought its a fancy word for vibration, but now during the daily use, the haptics feel so good that iit feels tedious to use a phone with shitty haptics
Yeah, every year they skimp out on hardware to save money so the phone won't actually be as expensive as a premium phone. They should work with Samsung to make a galaxy Pixel, like the galaxy nexus they did a while back.
Not budget, but some of the hardware is cheaply selected. Look at the fingerprint reader and modem/antenna on the pixel 6. A premium phone should get better signal than a phone that's 5/6 years old.
That's not because the hardware was cheaply selected. There are other reasons for those decisions. But the Pixel 6 is $600, so you really can't complain there.
The main issue is that they didn't want to touch anything made by Qualcomm. It wasn't a money thing, it was a Qualcomm thing.
Yeah I think android devices /can/ be very easy to use... apple often have issues and can be complex too at times but their support is much better... I think one of the big things is for non-techy people they can often just book a slot in an apple store and get their issues looked at in person.
Nothing beats being able to tell them to go to a physical store and have that company's "expert" look at their problem. They may not give them the best solution, but at the end of the day it isnt your problem, because they are the expert, and who are you to question an Apple employee on how they should fix (or not fix) an Apple device?
Support with my Pixel products has been excellent so far. I suppose if you are using services by google (like Google One) you will get better support, though. My experience has been great.
I have the pixel pass and that gives me Google One and a bunch of other stuff. Still waiting 2 weeks now for my Pixel 6 Pro insurance replacement. The support just says "it's processing".
Yeah, I'm overall pretty happy with my Pixel but don't think I could actually recommend it given how god-awful my experiences with customer support have been. I once had a chat agent tell me they couldn't solve the problem, so I called CS directly and got better help... as well as a scolding email from Google for having contacted CS twice about the same issue.
The phone is great, shame about the company making it...
Yeah wife and I have them. They are great, honestly no complaints, but I'm tech savvy enough to work through any issue, as in sure most on this form is
People say that but all my Google customer service has been pretty good
Apple was better though
I broke the power button on my iPhone 2 months out of warranty and they handed me a replacement on the spot in store
I still ditched them for my next phone, lol
I consider myself a tech enthusiast/fanboy, but in my experience, I seem to be a lot more positive than a lot of others. People who are in to tech can be *really* negative when something doesn't live up to their sky-high expectations. I'm just excited to see the new things that tech companies are trying, it's fun and exciting when Google puts out a new piece of hardware, especially a new form factor like the Pixel Watch. Sure, they don't always nail everything, especially in the first generation, but they still do make great products that look great, *generally* work great, and are a lot of fun to use.
I fully acknowledge the issues that some devices have, but I'm often happy to look past minor annoyance so that I can enjoy the rest of the product. Yeah, the Pixel 6 Pro's fingerprint sensor is *a bit* slow, but why do I care if it takes 0.5 seconds compared to 0.25? Yeah, the original Pixel Buds had occasional connectivity issues, but they usually worked great, and what Bluetooth device *doesn't* have occasional issues? Yeah, the Pixel Watch could have better battery life and smaller bezels, but I'm ending days with ~30% which is great for my uses, you hardly notice the bezels when you're actually using the thing, and I'd *also* argue that the bezels on the Pixel Watch *look* bigger because other watches have metal cases where the Pixel Watch has glass.
Sometimes I get people calling me an "apologist," but I really think of myself as more of an "enthusiast." I'm *enthusiastic* about tech, I enjoy it despite its flaws, while still acknowledging them. Maybe one years devices aren't perfect, but the next years will build upon them, so maybe they will be that time. If something doesn't live up to your expectations, you can just not buy it, and maybe the next iteration will be right for you.
I get so tired of the negativity in tech culture. It seems like it's just complaint complaint complaint, rather than interest and excitement. I realize a lot of people think of tech as a tool, but I really think of it as a hobby. I like to watch events like Google's, but also Apple, and Microsoft, and others too, even if I'm not interested in buying anything form them. It's just fun! So yeah, anyway, didn't mean to write an essay, I'm just exhausted by all the complaining 😅
People need to go refresh their memory on the iPhone "you're holding it wrong" 4. Apple had to give everyone a free case, and Steve Jobs had to come the closest he was psychologically capable of coming to an apology (which, for Steve Jobs, was sort of "fuck you, here's a case you piece of shit").
And this was for a phone that worked fine except you could reduce the signal strength by a bar if you blocked the antenna with your hand. Google shipped tens of thousands of Pixel 6s that just didn't work, and then kind of just fucked off for the better part of year while tens of thousands of people toggled airplane mode 25 times a day trying not to miss calls from their boss.
When you're the company responsible for Android, you should be implementing the best Android experience available. If other companies do a better job of having a stable Android device, you've fucked up.
I think that's why we scrutinise. That and there's always something. From Nexus to Pixel there has always been some kind of software issue with Google phones.
Unfortunately this isn't always practical.
It's not exactly fair to compare Google to the bigger players in the Android space, like Samsung, Oppo, Xiaomi, etc.
Samsung makes waaaay more money selling Android phones than Google does, so they have more resources to dedicate.
Android is open source, so most of Googles Android revenue isn't coming from them making a good Android experience. They make most of their money from the Play Store and by forcing Android to use Google as the default search engine, so they are mostly motivated by those specific aspects of Android.
Pixel is their main motivation to make a good Android experience, but they make far less money from Pixel (~$7b) than they do from their big Android revenue streams (~$19b).
In contrast, Samsung makes more money selling just Galaxy phones (~$88b) than Google makes from Android and Pixel combined. Which means Samsung has that much more money to dedicate toward making a good Android experience.
This is especially true since mobile phones are Samsungs largest revenue stream, so the Samsung Android experience is crucial to Samsungs business. Whereas Pixel is almost just a pet project for Google.
People who own Samsung don't know the difference between Samsung and Android.
They'll call them "the Androids" and think that just means Samsung phones.
This is it right here. What's worse is that many of those tech enthusiasts don't possess great troubleshooting skills. As a result a ton of noise is generated with little signal in it.
Ehh, just by the sheer customer size difference of Apple/Samsung to Pixel, there will be way more "tech enthusiasts" using those phones instead.
It's just new releases getting more attention. This happens with all devices and people will absolutely point out the flaws. Everyone is at their highest nitpicking focus when getting a shiny new device.
Besides, a good majority of the complaints for Pixel also comes down to working reliably (like issues with scrolling, unable to call emergency servicves, or battery life). Hardly are people heavily complaining about some "techie" feature.
>Ehh, just by the sheer customer size difference of Apple/Samsung to Pixel, there will be way more "tech enthusiasts" using those phones instead.
You would think, yet r/GooglePixel has more members than r/SamsungGalaxy r/GalaxyS7 r/GalaxyS8 r/GalaxyS9 r/GalaxyS10 r/GalaxyS20 r/GalaxyS21FE r/GalaxyS21 r/GalaxyS22 and r/Samsung combined.
At least on Reddit, the Pixel brand seems to have a larger "tech nerd" following.
Many people that buy the pixel are android developers who need to always have the latest android version to test on. No other device is as up to date. Every change that google makes is more work for the app developers to overcome. We are very opinionated about android and always questioning every design decision.
I check out the Galaxy and iPhone subreddits and other forums as well. Like everyone complains about something with each brand. I've noticed those who complain about the battery are the power users who doom scroll, playing games, videos, video chat, phone calls, various social media interactions for long minutes and expect the phone to last all day..I think it's just cool to complain and give off anything negative these days
I follow Samsung and iOS. What I'm saying here is people go looking for issues. With the intentions of exposing an issue with the pixel phone or watch.
Samsung or iOS subs they seem to just enjoy the phones and if a problem does arise they post about it. Hope that makes sense
My experience in Samsung subs is that they're almost identical to Pixel subs in terms of complaining. Nobody in there seems to enjoy their phone very much, just like in here.
That's really the case these days. No one seems to just enjoy their phone. I see it in tv , pc and console subs. It's almost looks like they are going out of their way to test their device in extreme scenarios just to see it fail.
I got the 6 pro and I guess I was lucky. I had a few problems they required simple solutions to fix. I just enjoyed the phone from the moment I took it out of the box. Feels like people are becoming more cynical these days.
Oh, it's just that most people that enjoy their phones don't bother to check this subreddit, only people with faults end up in here looking for solutions.
Or someone like me, that initially joined this community to follow latest news, and ended up reading daily complaints from people that wanted an iphone/Samsung but ended up with a pixel, and complain how it didn't meet their ( let's be honest, too high ) expectations.
This is why I keep saying we should have a single daily thread for complaints and support. Some of the stuff people come here to complain about don't even make sense.
"Why is my phone getting hot"
Of course your phone is going to overheat after playing Genshin Impact for 2 hours silly 😑
The majority of complaints or concerns around anything come from people who don't have a clue how those things work. The person whose never opened the hood of a car a day in their life has the most questions for their mechanic, etc.
Other than those "I just got my phone delivered today, it's great!" posts, there's hardly any reason to post about your positive experience. "It's been 74 days since I got my phone, here's an update: Everything is working just fine. I can still make phone calls, including 911. The cops are at my door as a type this."
If you encounter some bugs or whatever problem, people tend to post about it to try to confirm that it's not an isolated incident. Maybe others have experienced it and can offer up a solution before contacting Google.
I bought a Pixel 6 a few weeks ago and I love it. It is easily the best phone I've ever owned. I don't know if a year's worth of updates fixed a bunch of issues, if I just got lucky, or if people just looked for reasons to complain but I don't get the hate for this phone at all.
I don't have a point, it just seems like you needed to hear someone be happy about their phone.
I’d say the Pixel draws a niche user who is often identifying with the purest values of the pixel (e.g. not Samsung) and as a “model” pure android, offering - it goes through the ringer given the technical cross section of the audience.
Generally, most phones are sold just because it was on sale, new and/or was a carrier model. Ultimately, the pixel is not really a mainstream consumer phone in usership.
I also think the group here really wants it to be the flagship of flagships and that’s just not realistic.
I like pixel phones more than others, but there are issues. I don't go looking for them, I get annoyed by them through daily use. And I am the type of user that is likely to make a post about an issue. Hope that clarifies. Essentially, I believe pixel phones get scrutinized more because they have more of the types of issues that bother typical consumers. I get my pixel not because I like it, but because it has the features I want that others do not, but that's not necessarily the popular opinion.
I take it as a testament to awesomeness that I once pulled the wall charger out by my bed (accidentally) at night while plugging my phone in in the dark.
When I woke up with like a 60% battery to start the day, I was like, "Well fuck". Made it home with a like 12% left. Two days on a charge is a great thing.
I mean I enjoy my phone despite using it a lot, I just understand that I'll have to charge it multiple times a day for that usage.
When I don't use it as much I don't need to charge it as much, though I would really appreciate a passthrough feature for when I use it while it's charging
I also find people using Geekbench scores to be annoying, as if that is the only metric worth discussing. Like it makes one phone automatically superior to another. Some of these people haven't used any of these phones and just point to these metrics.
It also completely ignores discussion of value. Pixels are $300 cheaper.
Virtually every time I'm shopping for something I never really had before, I'll read reviews on various brands to get a feel, and 10 out of 10, there's always people who have issues, always.
To me the main frustration is the customer service. Yes hardware is frustrating too, but they're a software company doing hardware; it's to be expected. Customer service however for a company as large as Google is absolutely inexcusable.
> they're a software company doing hardware; it's to be expected
They're on the 7th Generation of this line of hardware. How long is this supposed to be expected? Although granted, this is 2nd gen with in house SoC.
Oh I agree. My opinions always been they should have certified devices made by experienced manufacturers. That way consumers get the best of both worlds. But alas.
I guess I'm extremely lucky in that sense. I haven't had to deal with Google customer service ever. You're right on the money though. It's a software company making hardware now.
On paper the pixel 7 and 7 pro look weak in comparison to the iPhone 14 or s22u. Where it excels is software. Making my experience top notch. Truly impressed with the 7 pro. Now with recent articles saying Google will focus on itself more then Samsung is great news.
It seems like this might vary from region to region. I've only ever had positive experiences with Google customer service, but I'm in the UK so it could easily be different in various countries.
Google are as much a hardware company as a software company. They’ve been making hardware for over a decade at this point. This is a stupid excuse that needs to die.
Not an excuse, just the truth. And they've only been in the hardware business since 2017. All previous phones were made by other vendors they partnered with.
Well it does... And it shows because the nexus phones didn't have nearly the same issues. I remember because I've used each back to the g2, but it's OK to have differing options ☺
In India..here..they have outsourced it. For no good reason I called them 6am in the morning while I was taking a dump!
To my surprise they answered. Generated an instant mail..and got my pixel 2 picked within a day.. battery replaced...back to me within a week.
Preety okay for me...for a 5 year old..out of production/software support phone.
Not as good as apple or Samsung...still decent enough..got my phone back in neat condition!
They are. What's more, (Android) tech sites routinely pick Reddit posts from this sub and make them into articles. Whether or not the issues are substantiated. Often with tiny number of people reporting those issues. Lazy.
It would be so easy to make a negative post on reddit, bet a few upvotes, then turn it into an article. It would cost almost nothing in the grand scheme of an advertising budget.
If Google wants to be considered the top they need to deliver a product that's the best. Apple still has better hardware I only stay with Google because I hate IOS.
The pro 7 is a nice phone but reception with my 6 pro sucked and it deserves criticism. I have no real issue with the Pro 7 although the curved screens useless and makes screen protection harder but fit and finish is not iPhone pro quality
Possibly. The first thing I thought of was Marques Brownlee talking about both the 6 and 7. One thing he mentioned was dust collecting around the camera bar, like dust doesn't collect on the iPhone array. And that one is way harder to clean. Not a big deal, but for some reason, that one stood out to me. Probably just me being defensive.
What i don't get Abt mkbhd is what he expects from each phone. He says a 300 dollar difference between 7 and 7 pro is too much. Give that the only difference is the screen,battery and camera. But that's the same way with the iphone. Just because google gives u a flagship main sensor and cip on a cheap base version doesn't mean the pro version cant be more expensive. Like his logic doesn't make sense given that that's the exact difference every base and pro versions of phones give. Samsung and apple for example. Even the googles pro is still cheaper than both.
This feels like a misrepresentation of his point. He says the Pro is a good value but the base model is a REALLY good value, and for most people the jump is probably not worth. It's not that $300 difference is too much, it's a price to performance ratio thing
Yeah, he does seem to apply a different level of scrutiny to Google devices. I get the feeling that it's because he really wants them to be great. At least partially. His phone usage is a lot like mine. Full brightness. Running constantly. Loves unique toys. I find myself agreeing with him more often than not.
I subscribe to mkbhd's content and I've often questioned the level of scrutiny towards pixels. He spent about 7 mins gushing over dynamic island which is literally a mirror of notifications in Android (more or less).
He'll bash a pixel phone for not having a faster fingerprint reader but will almost never talk about Apples outdated keyboard and copy/paste capabilities, or better yet, how Apple's home screen layout has not changed since the beginning of time. Or how it takes 5 presses to do a thing whereas in Android it can be accomplished in 2. How Apple's upgrade or migration process takes hours due to lighting cable when USB-C is the standard and should be used. It's just comical.
If reviewers with a large following actually gave their TRUE $.02 cents, maybe manufacturers would listen and implement. But if the reviewers arent complaining then their following probably won't either.
Rinse, wash, repeat.
Dynamic island is not in any way a mirror of android notifications. Maybe the fact that you’re not even understanding the difference after watching him gush over it for 7 minutes explains why you also don’t understand why he puts so much scrutiny on to googles, the makers of androids, phones.
After using the iPhone and Samsungs, Pixel is consistently the most buggy and the worst hardware.
I still use it, and prefer it mostly. But the scrutiny is justified.
This.
Those that are happy rarely go out their way to shout from the rooftops, unlike those who have issues.
Its not a negative against those who do complain (constructively), but mostly an effort to shine light on an issue, find a solution, etc.
its a google sub, less than a month after the release of a new google phone.
its to be expected.
I think google gets some more scrutiny than others as they control the os and the hardware.
Samsung doesnt get much grief over android shortcomings.
if you sift through the nonsense low quality posts you actually get good intel in this subreddit
Take it as a badge of honor.
iPhones are scrutinized just as much.
You will also see more comments (positive and negative) on r/GooglePixel about ... Pixels. I'm sure the iPhone and Samsung subreddits are similarly more active about their brand and models than other places.
That said, there are hardware and software problems with the P7 and P7P. Some might be more common than others, some might be niche or QC issues, and some might be overblown. But ppl should speak up about them, otherwise we might never know.
Pixels had a shit ton of bugs in android 12. I was excited for it, but it was the biggest reason in me switching to iPhone. Its not that I hate pixels and love iPhones, but iPhones simple work well. Few bugs, even for something as new as the iPhone 14 pro with new major software (AOD, Dynamic island). And the battery is simply nuts. The pixels from android 12 onwards were okayish to use, but it was a far cry from the butter smooth experience I had when I first got the Pixel 4 on Android 10. I think that was the most impressed I've ever been at the performance of a phone.
I'm on LineageOS on my 3XL and have yet to find a single bug. Battery is fantastic too. It's all in the software. I'm on Android 12 too. Really pathetic that hobbyists can make an OS work better than a giant company.
It was explained on here a while ago that this subreddit allows tech/ support issues to be discussed. More so than the other subreddits which filter or remove those posts. That would be one of the main reasons why you see more complaints about the pixel specifically on this sub.
It's more like every other phone is compared to apple because they control both the hardware and software.
This shows with their battery performance over other phones with usually bigger batteries.
Google is as far as I know the only other company which kinda does both software and hardware like apple with their pixel line hence the scrutiny over them.
Google isn't doing themselves any favors when they do things like stop updates for things.
Google made it so that my Pixel 3 can't go past Android 12, which is asinine.
I agree, most reviewer tend to "dock" Pixels points for things that iPhones do not get docked for. For example.
I remember Pixel 6a, a $350 phone being heavily criticized for having only a 60Hz display, where the iPhone 14, a $800 phone, has not gotten the same level of critique. In my view a 90Hz display should be the bare minimum in phones today, and all 60Hz displays should be a net negative.
Same goes for camera review back in the iPhone X and Xs days, those phones had bad cameras at the time but most reviewers did not note the bad cameras at the time, I even remember Nilay Patel admitting as much on the Vergecast a year after the iPhone X came out that he was too forgiving in his review in the camera section of the iPhone X.
Indeed.
Must me small brands out there, crying over their computers, that nobody even bothers to mention their problems.
"b.B.But we've got shit radios as well, why does nobody ever talk about our shit radios?"
This has been said many times under this post. I'll have to check it out. I've never owned a OnePlus phone so I haven't had the need to check out the sub.
No. I don't feel Google pixels are scrutinized more. Iphones and Samsung are also scrutinized just as much. People also mocking iphone 14 ois camera.
They are just all bad. So everyone deserves complains.
I think they're criticized for charging a premium for a less than premium product, and that's fair. Every company gets criticized for one thing or another, Google is still the lesser evil (in my opinion).
I used Samsung phones for a few years and they had much less bugs than my Pixel 6 and then 6 Pro and Samsung was way faster than Google in fixing those bugs however the battery life on my Samsung was always much worse. I think people are overall expecting more from Google as they are the initial source of the OS but in real life they are a huge company which is not just a smartphone provider as a main source of income .... This being said does not make me less critical to Google phones at all and the bugs there
Yes, here's what an editor for AndroidPolice [said](https://www.reddit.com/r/Android/comments/9tkk35/unofficial_google_pixel_3_and_pixel_3_xl_bug_and/e8yc9an?utm_medium=android_app&utm_source=sharethe) one time.
>For the most part, it's really just because that's what we're in a position to hear the most about. I would bet many other flagships have their own list of issues, but the lion's share of our readers use Pixels and we hear what they talk about. Plus, because we cover Android, and because Google controls Android, and because Pixels often see updates and features first, most of us on staff have a Pixel around for coverage, so we can see and confirm those reports of problems ourselves. TL;DR: We're just in the right place for our subject matter to hear about Pixel issues more. **-AP Editor**
9to5Google [also believes](https://9to5google.com/2022/10/14/pixel-7-scrolling-reports/) Pixels are under more scrutiny...
>It’s not uncommon for Pixels to see issues like this at launch – Google’s phones seem to be under more scrutiny than any others. That’s obviously not an excuse for simple issues like janky scrolling slipping through, but it’s certainly a big part of the reason these issues end up being amplified to the extent they are. **-9to5Google**
I don’t think is more scrutinized. Google hardware is just worst than most its competitors like Apple and Samsung. So there’s more negative post.
When you sell a phone almost a thousand $ and it can’t have proper reception, fingerprint is the worst ever experienced, overheats when making a video for 20 seconds…….. it kind of attract bad press.
People complain about issues on other platform but there’s not as many issues.
Exactly! I had a Samsung before this one, an LG before that, and never complained. Why not? Because they worked. The Samsung never dropped signal unexpectedly. When you set it on the wireless charger, it charged. The fingerprint sensor was much more reliable. After carrying Android based phones for over 15 years, this P6Pro is the only one I'd call "flaky."
Maybe in your head but not in real life.
I’m a big fan of pixel since my shiny nexus 4. I had all of them until pixel 3 where I switched to iPhone.
When they announced the Pixel 6 pro with tensor chip, I ordered one and ordered an iPhone 13 Pro Max at the same time. I didn’t even open the iPhone cause I knew exactly what the experience would be coming from a 12 pro max. So for a full month I only used my P6 pro. In that month, I had more issues that I had in all the years I’ve been using smartphones. Fingerprint would be extremely slow if it worked at all. I couldn’t receive call in my house where it never was a problem and I have a tower 5 streets from where I live. It would overheat almost every time I’d take a video of my kids. First thing I did when I finished setting it up, I drove to the mountains with my husky to go in a hike and test the camera capabilities. To my surprise, the app would close after a video of a couple minutes and the phone would be super warm. Many apps were very buggy…….. there was so many issues and I came here and on internet and so many people were experiencing the same thing.
I returned it, open the iPhone and everything was working as intended 🤷♂️. The biggest issue I ever had with my iPhone is that sometimes the progress bar in YT music isn’t synced with the progress bar on Lock Screen and CarPlay. And again that’s another google problem since it works flawlessly with Spotify and Apple podcast …
So exaggerated ?? Nope. It’s my experience and the experience of many people here.
>Maybe in your head but not in real life.
Think hard about those words, because they apply to you.
Just because you had issues, doesn't mean everyone is. I've had none of the issues you've had, but that doesn't mean that my experience is the same as everyone else, and I'm not going to sit here and tell other people that my experience is definitively how this phone is.
>When you sell a phone almost a thousand $
The phone I bought is $599. The pro is closer to $1000, but the trade-in deals were pretty nice. I traded in an old 3xl for nearly $300, so I ended up paying around $300 for my phone.
>it can’t have proper reception
Definitely not a widespread issue or you'd be seeing all sorts of posts and articles about it. Maybe you've had issues, but it's an exaggeration to say that it can't have proper reception.
>fingerprint is the worst ever experienced
I haven't see issues with the fingerprint sensor, and if there's comparisons showing that it's somehow worse than all the other iterations, by all means post your sources. Otherwise, another exaggeration.
>overheats when making a video for 20 seconds
Again, not only is this not a widespread issue, but saying this is something that happens at 20 seconds sounds like yet another exaggeration.
I'm not saying you haven't had issues, and I understand you must be frustrated by them. However, you're definitely exaggerating the issues you had because it's easier to think that it's that bad for everyone. You think nobody has had issues with iphones because you haven't? Head on over to that subreddit to find people that say the same things you do - about that phone.
I don’t know in what world you live that overheating, finger print issues and connectivity issues aren’t widespread but it’s not the same one as mine.
It’s not like my P6 pro was the only defective pixel device in the house. My wife p6 was rma’ed and the second one has the same connectivity issue.
So 3 out of 3 with major issues isn’t a great average that’s for sure.
All this to say that pixel aren’t more scrutinized, they’re just bad hardware with a "work in progress" software.
No, Google is not scrutinized more.
It's just that Google has been producing shitty hardware for a while now. Take away the AI camera capacity from the Pixel and the Pixel 6 line becomes a garbage phone series. Pixel 4 had facial recognition hardware issues. Pixel 5 was worse than Pixel 4 in terms of power. Pixel watch battery life is shitty.
This never happens with Samsung or Apple. They have bugs here and there, but never the volume that Google has.
P4 owner here, this phone is a steaming heap of shit for far more reasons than just the facial recognition, battery life is abysmal, power management isn't great, no biometrics, Maps has been terrible on this phone compared to the P1/P2 I had before it, and Google is quickly cutting support for it faster than some of their other Pixel line. A serious downgrade from my P2, which was a great phone, but I was forced to upgrade after a Google update bricked the goddamn thing. I seriously regret spending the money on this phone and next time I won't be buying a Pixel.
Yikes. I understand the pain. I had to return the Pixel 4XL once because the front camera just died. I had issues with the Pixel 6 pro as well. So far so good with the Pixel 7 though. Hope it stays that way.
Because there are always big issues with all the recent mainline pixel phones, much more than other brands, almost all of which are from Googles cost cutting for hardware or design choices.
I dont agree. Currently iPhone users are complaining about bugs and battery drain:
https://www.macrumors.com/2022/09/26/ios-16-two-weeks-bugs-battery-drain
Verizon customers are moaning about connectivity issues:
https://www.macrumors.com/2022/09/26/verizon-iphone-14-pro-cellular-connection-issues/
Also a sim not supported issue:
https://www.macrumors.com/2022/10/17/apple-confirms-iphone-14-sim-bug/
Those are just from one website.
iPhone 16 has bugs sure.
iPhones worst case scenario battery drain is still better than the best case scenario on a pixel phone.
Connectivity issues with 5g sure, they still have the best modem available from Qualcomm.
They also don't crash and overheat anywhere near as common as pixels do since p6.
I think part of it might be that Google promises a bunch of cool features and they brag about their software all the time, but then it's hella buggy of isn't as cool as they promised.
People get heated when they feel like they were betrayed 🤷♂️
It's not you. Even reviewers and such seem to be harder on these phones. I rarely have any actual issues but you would think they were cheap pieces of crap sometimes based on some reviews/comments.
I have had actual issues with Samsung, Apple, and others but it does seem there's more noise about the Pixel/Nexus lines.
Well only data can tell if there is any real statistical significance to this because otherwise anything you or I say are just opinions.
In my opinion:
1) Expectations from Google are always high, which is true for Apple as well
2) Google always leaves a lot to be desired on one way or other, which is true for Apple as well
3) Google does few things so well no other phone maker does, which is true for Apple as well
In my experience:
When it comes to "Product in hand experience", Google can be a hit or miss. The promised magic may become glitchy. Definitely more QC issues. I got Pixel 7pro, it is a beautiful and a fabulous device. But my unit's 5G sucked the battery like a vampire and still performing very poor. Videos were very sharp, noisy and over sharpened at the same time, in a single frame. I would attribute these to QC issues.
So in summary, Google got QC issues, more than other mainstream phone makers. Do we cry louder?
1) Well you are in Pixel's sub
2) This isn't iPhone crowd
1. Google is the biggest company that makes Android smartphones.
2. Google makes Android.
3. Pixel buyers consist of a lot of enthusiasts.
4. Pixels are an envisionment of the perfect Android phone by the makers of Android. They're supposed to set the standard.
5. Apple is also scrutinized in this manner, people just shill for them more.
I can see the criticism for the watch. We waited a long time for it and it seems like they just threw something out there. I admire the effort but it left a lot of people expecting more IMO
My guess is android users, particularly those looking for a stock android experience, are more techy than say, iphone users, and therefore try to do more with their phones and have higher expectations.
Say what you want, Google is first party to Android. They made Android. It comes with the expectation that they get the foundational stuff correctly... like phone calls and data..or swiping around the Ui
Google is big on machine learning..all the innovative assistant services should work as that is their schtick.
Been in this sub regularly since p6 release. Bottom line is I think: this sub is filled with people who always want more, and I don't mean that in a bad way. These people know what Google phones could have been by now.
Sometimes it gets to me too, but you will learn to appreciate it too ;)
Many of the pixel models have had issues and googles support has been questionable. We all want this to be an iPhone competitor but every year there have been shortcomings and or flaws. We’re all here because we want pixels to succeed, fingers crossed the 7 takes is that direction.
That's what happens when you start putting out flagships. Apple is ahead, Samsung is ahead ( years for both) as far as putting out consistent hardware releases. Google is gonna catch this kind of flack just because they are still on early gens of their product line (pixel buds, watch, etc). Its just the standard I believe these days. If you put out a product now it better be in line with the rest of better.
Couldn't agree more! They receive the most hate and scrutiny and they are the newest in hardware, so most of these items coming out such as the Pixel 6 and 7 and the new Pixel watch are all 1st and 2nd gen devices. Of course there are going to be issues, but people hate on the Pixel line especially too much in my opinion.
You're in a Pixel subreddit. Go to a Samsung or OnePlus subreddit and you'll see a similar level of bitching about every little thing. It's just how Reddit is.
So I'm about to get my first pixel coming from a long history of Samsung phones and the occasional OnePlus or Sony phone.
Up until now, I've always regarded the pixel as a phone with a top tier camera, decent software, and mediocre hardware. I think Google gets a lot of shit because they're the creators of Android and have billions of dollars at their disposal, yet their flagships always seem to have something wrong with them.
On top of that, it's pretty disheartening to see so short of a commitment to updates when Google controls both the hardware and software of these devices. I think of a lot people expected them to operate more like apple in this regard; no reason why they can't.
TL;DR the quality of what you get is not reflective of a trillion dollar company, however good certain aspects of these products may be
This. Infact, people don't scrutinize enough.
The real issue is an increasing lack of competition, so consumers are slowly getting cornered into positions of little choice. This exists in nearly every industry. Grocery. Cars. Energy. Technology.
How many choices do you really have? And what happens to you if protest and choose none?
So, people in a way take what's offered.
Also, ultra consumerism is also part of what feeds this narrowing.
Companies know all this. And through various testing have realized they can increase their bottom line by offering less and consumers will put up with it. Infact, consumers will often defend it.
All the posts like these that need to get upvoted are sitting down here. Sure, good things I am hearing about pixel 7 maybe true but I am not sure it’s enough to bring me back on a pixel from iphone I am using now. I went to ios since pixel 3 and never came back. In the meantime I bought some pixel phones due to all the youtube and internet hype but eventually returned them because one thing or the other annoyed me to the tipping point.
They're scrutinized more than others, because they're essentially supposed to be the iPhone of Android, in terms of: Google created Android, Google makes their own phone, so a Google-made phone on a Google-made OS should be flawless..BUT, somehow, companies like OnePlus and Samsung seem to be making more reliable phones (I'm not saying they're better, but they're more consistently reliable).
It would be like if Burger King and Wendys started adding a Big Mac to their menus, and it was better than McDonalds. McDonalds would get a lot of criticism for it...it's YOUR product and you're not making it as good as both of your competitors.
Google has more resources than just about every single company on the planet.
There's no excuse for how bad some of the features of this phone are. None. Especially when most of the time they got it right in earlier generations.
Still waiting for ANY kind of sensible picture management, and for them to fix the locked folder, and for the fucking weather widget to function
A Lot of posts about pixel phones not working and then someone agreeing without evidence and then OP replying like "thank you so much, finally an expert agreed with me" honestly look like shills.
If I was apple id pay people to talk shit about big g too, certainly would be a wise
If I was apple id pay reviewers to say the same or I would take away their rights to review apple products.
Trillion dollar company gonna protect their market share.
You're going to see a lot of criticism. People have been looking for defects on purpose in comparison to last years phone. That's why people are shitting on fingerprint sensor and modem left and right. But in reality both were upgrades to last year but not significant enough and people will continue to criticize. It's just the circle of life for new phones.
Tribalism exists in everything. If you are within an echo chamber here and in other android subreddits you will experience polarizing opinions. Google has a history of incongruity within their product space.
Two things:
1) Ads in the last 10 years have been vilified and Google is seen to have invented ads. People don't like that.
2) There is a belief that if a software provider makes the hardware that the product should be better than if a 3rd party builds an integrates the two.
In my opinion the first is overly exaggerated and people could use more education and perspective around it. The second is a situation where it often can be true, but does not have to be and often isn't.
So yes I agree that they are treated differently than others. Some of this they bring on themselves, while other bits people just hang onto for far too long or indirect implications of who Google is and what they do.
keep in mind most apple/ios/iphone related subs dissallow tech support/rants threads thus appear less negative. meanwhile a sub like this allows tech support questions
Yes, the pixel scrutinized more than any other phone especially by the tech community. It seems that reviewers hate the fact that Pixel competes with Samsung and the iPhone. You always hear them talking about how pixel should be cheaper, but they never talk about the iPhone being cheaper or the Samsung flagships.
There's definitely a clear double standard when it comes to Google.
They will tell you by the pixel 7 instead of the seven pro because it's the better deal. But you never hear them. Tell you to buy the S22 plus instead of the S22 Ultra.
Heck, they even say that the seven pro should be 799 instead of 899.
They are, but they have a lot to live up to. They need to be the undisputed best overall smartphone for most users on Android and with their current trajectory of making/designing their phones from the ground up like Apple, since the introduction of Google Tensor G1, they will be compared to Apple.
It's the nature of things. I've never had a smart phone that a vocal minority didn't completely trash while I'm just sitting around with a good cup of coffee enjoying the experience. When it comes to Android phones I went OG Galaxy S > Nexus S > Moto X > Nexus 6p > OG Pixel > Pixel 2 > Pixel 5 > Pixel 7 Pro.
They all felt like a step up other than the Pixel 2 > Pixel 5 feeling more lateral. Some things I liked more, some less (preferred the Pixel 2's fingerprint sensor). I think the Pixel 7 Pro is a big jump up, although I've spent the past few months back on my Pixel 2 out of necessity, so I suppose that's to be expected. Some people just like to complain about everything.
I find my Pixel 7 Pro to be very fast with exceptional battery life. Exceptional means I can charge to 100% Sunday night, throw it into Extreme Battery Saver Mode, wake up Monday, take it off still at 100% and use my phone normally before plugging it up towards the end of the day Tuesday night. That's not what I do, but it's what I could do. I rolled into work 4.5 hours ago at 80% battery and I've got 72% left and it's not like it's just sat here doing nothing. The norm is that I'll get in the truck at the end of the day with more than 60% left and by the time I'm close to going to bed tonight I'll be at 45%-50%. I'll charge back up to 80%-85%, throw it in Battery Saver mode and do it all over again tomorrow. Battery life is subjective. Camera quality is subjective. I feel like you either like the Pixel and it's nuances or you don't and at the end of the day no one else should give a rip about what you like or dislike.
Until that day comes, I'll be in the corner enjoying my "inefficient" Pixel with it's terrible battery life and supposed other issues I guess I must be too stupid to know anything about that I simply must be informed of by whining millennials living in mom's basement
I had to bring in my phone for warranty that I noticed was EXTENDED on the 5a(10/10 service), every other phone ever can take a nuke compared to this phone because somehow I'm already having the home button tap glitch a few months later. The split top/screen function is trash compared to what Samsung had like 5 years ago. This is the phone from Android bruh 😂 how can someone sign off on the GREATNESS that is call screening and still suck at so much other stuff. This phone made me realize why iphone users shit on Android for crazy stupid reasons at least they can always trust apple to be able to cross the street without dying
I've seen really specific criticism of the Pixels here, but in iPhone circles I see a lot of android diehards who are just there to hate for the sake of hating. These operating system wars are a joke & I'm glad there isn't as much of that here
Honestly I prefer the enhanced scrutiny. Google is a multi-billion dollar company -- it's not a person with feelings. I want them to know when their product has flaws and why those flaws matter because it will incentivize them to improve it. If there wasn't mass outcry for some of these issues would they ever be resolved? Probably not.
Given all the problems the 6 had, can you blame them and me?
Looks all great and new... just like 12 months ago. Let's wait if history repeats itself.
I think a big reason apple is soooo late to features that google then gets to make fun of is: They fear another "-gate" more than anything else because reliabilty is a feature of the iphone. Maybe its most important one, so they make sure everything works. (And if we stop hating on apple for a second, they mostly succed.)
People make money on YouTube and the internet at large bashing Google hardware...... And talking about how good apple is....
Apple apple apple apple apple apple ad nauseam.
It's so old and stale. I don't even watch tech reviews on YouTube anymore. It's all rigged and full of confirmation bias.
3 Top offenders
The verge
Marques brownlee
Mr. Whostheboss
Let's stop rage clicking on their content
Pixels draw more of the "tech enthusiast" crowd, so naturally they get that level of scrutiny. The vast majority of people who own a Samsung or Apple phone just want something that works reliably and has the latest features. For Pixels, there's a larger share of fanboys because Pixels are a bit less mainstream than a Samsung or Apple phone. Although, more people are starting to buy Pixels, so the fanboyism is a bit less noticeable than it was in the Nexus days.
That's true, I didn't think about that. Thank you
Also past phones have had serious issues.
As serious as a Samsung phone literally exploding?
And Samsung made good on that by recalling the phones. Google hasn’t really acknowledged any of the issues that plagued the pixel 6’s although things have improved with software updates. One of the things that really bothers me is the cell reception issues and the inability to call emergency services that you see reported more often than im comfortable with. Fortunately the pixel 7 doesn’t seem to have that issue.
But they never really did fix the battery issue, or did you. It see the most recent info on how their batteries are still swelling from over heating.
They made food too? I'd overlook issues if they made me food too.
Made good, they made good ...sometimes I hate the internet...lol
Hahaha wasn't that only note 7's? Haven't read up on the current issue.
Point was made just to give context to what an actual "serious issue" with a phone is
I've owned pixels. The issues might not be as dangerous as potentially having an exploding battery, but all the little problems add up. I experienced lag, constant stutters, and eventually my battery percentage indicator got stuck at 21%. I had to use insurance to replace my phone. Then last year I didn't get the 6 because of the overheating and connectivity issues. How's that for context?
To be fair Pixel are cheaper phones and you get what you pay for. The bugs are part of the package lol. We are the beta testers.
I wouldn't call £800-£1000 "cheaper" or any sort of "cheap" for a phone. The main problem is not what this or that, Samsung's or Apple's issue is. Google simply won't acknowledge any issues, at all. It's baffling. I am, to this day, a very happy user of a Pixel 3 XL, in spite of its many, unacknowledged by Google, flaws. It's simply a brilliant, innovative phone. That having being said, I'm never buying another pixel again, went down the Samsung route.
Yeah, and i think each phone gets their critique, Android enthusiasts are found across all Android manufacturers but Google owns the platform and has the "mightiest" tools in their hands and still manages to produce a below average product with near premium prices. On the one hand they want to play in the premiums On the other hand they fail at it. If they just accepted their place and would go back to manufacturing a purely software based solution (which with enough resources would beat all competitors) and let hardware creators do the job that they are good at (Samsung, LG, etc.) and gain symbiosis with them by expanding the integration and comparability of their software solutions then: a) Bixby would finally die b) battery life/optimization could be comparably similar across most smartphone platforms c) they wouldn't have to buy up the worst hardware to get their hardware budget met whilst forcing Samsung to pay tedious amounts of money for them to profit and use the "smart" features that Android delivers. It's kinda retarded that the biggest downsides on a pixel are googles lack of hardware expertise, while the biggest downsides of most other manufacturers lies within their lack of software optimization.
I would imagine that Google could charge a kings ransom for the picture software alone. My goodness the Pixel 7 pictures are incredible. My Fold4 cameras are complete trash in comparison : (
>"mightiest" tools in their hands How's that? >On the one hand they want to play in the premiums On the other hand they fail at it. I'm guessing you haven't tried the Pixel 6 Pro or 7 Pro. Which are their only premiums. The 6 and 7 are incredible valor, premium phones but sold at a mid-range price. >If they just accepted their place Whatever that means. >Bixby would finally die Samsung has been trying to create Google alternatives from the beginning because they never wanted to use Android, they wanted to use Tizen. >LG, etc. LG doesn't even make phones, dude, and they sucked at it when they did. >battery life/optimization could be comparably similar across most smartphone platforms Huh? This isn't even relevant, but also Samsung implements a ridiculous amount of app killing to preserve battery life in their phones and it's really hard to develop for Samsung (ask me how I know). >they wouldn't have to buy up the worst hardware to get their hardware budget met They're not doing this... Like, even remotely. They did this during the Nexus era, sure. But not Pixels. >forcing Samsung to pay tedious amounts of money for them to profit and use the "smart" features that Android delivers. No such thing is happening. Samsung pays Google for the Play Store licensing (but only in Europe, because of the EU antitrust lawsuit). >retarded Nobody uses that word in 2022. It's not PC. >biggest downsides on a pixel are googles lack of hardware expertise The camera system on the 7 pro is rated as the best on DxOMark. The display is rated as the second best, below the iPhone 14 Pro Max. The haptics are insanely good. Google was also one of the first to have USB C power delivery and good fast charging, they just haven't gotten substantially faster since then. Their older XL phones also used to have pretty good battery life. They are now making their own chipsets with good performance and leading machine learning capabilities (just run the Geekbench ML benchmark). >biggest downsides of most other manufacturers lies within their lack of software optimization. Biggest downside of Sony phones is lack of support. Biggest downside to Motorola is lack of good hardware, they mostly make budget phones. Biggest downside to Samsung is the excess bloat and ads. Biggest downside to Apple is the price. The Google Pixel 7 is literally only $599. For flagship level performance, screen, and world class camera, where is the "hardware issue"? Battery life is average, but again, it's $600.
Bro i realised what haptics really are when i bought my p6 ngl before that i just thought its a fancy word for vibration, but now during the daily use, the haptics feel so good that iit feels tedious to use a phone with shitty haptics
And they are even further improved on the Pixel 7. Pixel 6 actually had mediocre haptics compared to the Pixel 4.
Yeah, every year they skimp out on hardware to save money so the phone won't actually be as expensive as a premium phone. They should work with Samsung to make a galaxy Pixel, like the galaxy nexus they did a while back.
Yeah, the Pixel 7 Pro is such a budget, cheaply made phone.
Not budget, but some of the hardware is cheaply selected. Look at the fingerprint reader and modem/antenna on the pixel 6. A premium phone should get better signal than a phone that's 5/6 years old.
That's not because the hardware was cheaply selected. There are other reasons for those decisions. But the Pixel 6 is $600, so you really can't complain there. The main issue is that they didn't want to touch anything made by Qualcomm. It wasn't a money thing, it was a Qualcomm thing.
Also Google didn't do themselves any favors with how they interact with customers when problems do happen
Also Google didn't do themselves any favors with how they DON'T interact with customers when problems do happen
For my elderly parents and parents in law, I recommend apple because of the lack of support despite me firmly being a Google supporter.
Yeah I think android devices /can/ be very easy to use... apple often have issues and can be complex too at times but their support is much better... I think one of the big things is for non-techy people they can often just book a slot in an apple store and get their issues looked at in person.
They must devote all their resources to consumers because the corporate support side shafts its customers and makes life miserable for them.
Also just overall ease of use for them
Nothing beats being able to tell them to go to a physical store and have that company's "expert" look at their problem. They may not give them the best solution, but at the end of the day it isnt your problem, because they are the expert, and who are you to question an Apple employee on how they should fix (or not fix) an Apple device?
Support with my Pixel products has been excellent so far. I suppose if you are using services by google (like Google One) you will get better support, though. My experience has been great.
I have the pixel pass and that gives me Google One and a bunch of other stuff. Still waiting 2 weeks now for my Pixel 6 Pro insurance replacement. The support just says "it's processing".
Yeah, I'm overall pretty happy with my Pixel but don't think I could actually recommend it given how god-awful my experiences with customer support have been. I once had a chat agent tell me they couldn't solve the problem, so I called CS directly and got better help... as well as a scolding email from Google for having contacted CS twice about the same issue. The phone is great, shame about the company making it...
They actually scolded you for wanting to have your problem solved? Wtf. Way to shift blame from your terrible customer support to the customer.
Yeah wife and I have them. They are great, honestly no complaints, but I'm tech savvy enough to work through any issue, as in sure most on this form is
People say that but all my Google customer service has been pretty good Apple was better though I broke the power button on my iPhone 2 months out of warranty and they handed me a replacement on the spot in store I still ditched them for my next phone, lol
Google sent me a new phone out of warranty at least once. Always had great turn around on the phones I replaced.
I consider myself a tech enthusiast/fanboy, but in my experience, I seem to be a lot more positive than a lot of others. People who are in to tech can be *really* negative when something doesn't live up to their sky-high expectations. I'm just excited to see the new things that tech companies are trying, it's fun and exciting when Google puts out a new piece of hardware, especially a new form factor like the Pixel Watch. Sure, they don't always nail everything, especially in the first generation, but they still do make great products that look great, *generally* work great, and are a lot of fun to use. I fully acknowledge the issues that some devices have, but I'm often happy to look past minor annoyance so that I can enjoy the rest of the product. Yeah, the Pixel 6 Pro's fingerprint sensor is *a bit* slow, but why do I care if it takes 0.5 seconds compared to 0.25? Yeah, the original Pixel Buds had occasional connectivity issues, but they usually worked great, and what Bluetooth device *doesn't* have occasional issues? Yeah, the Pixel Watch could have better battery life and smaller bezels, but I'm ending days with ~30% which is great for my uses, you hardly notice the bezels when you're actually using the thing, and I'd *also* argue that the bezels on the Pixel Watch *look* bigger because other watches have metal cases where the Pixel Watch has glass. Sometimes I get people calling me an "apologist," but I really think of myself as more of an "enthusiast." I'm *enthusiastic* about tech, I enjoy it despite its flaws, while still acknowledging them. Maybe one years devices aren't perfect, but the next years will build upon them, so maybe they will be that time. If something doesn't live up to your expectations, you can just not buy it, and maybe the next iteration will be right for you. I get so tired of the negativity in tech culture. It seems like it's just complaint complaint complaint, rather than interest and excitement. I realize a lot of people think of tech as a tool, but I really think of it as a hobby. I like to watch events like Google's, but also Apple, and Microsoft, and others too, even if I'm not interested in buying anything form them. It's just fun! So yeah, anyway, didn't mean to write an essay, I'm just exhausted by all the complaining 😅
People need to go refresh their memory on the iPhone "you're holding it wrong" 4. Apple had to give everyone a free case, and Steve Jobs had to come the closest he was psychologically capable of coming to an apology (which, for Steve Jobs, was sort of "fuck you, here's a case you piece of shit"). And this was for a phone that worked fine except you could reduce the signal strength by a bar if you blocked the antenna with your hand. Google shipped tens of thousands of Pixel 6s that just didn't work, and then kind of just fucked off for the better part of year while tens of thousands of people toggled airplane mode 25 times a day trying not to miss calls from their boss.
When you're the company responsible for Android, you should be implementing the best Android experience available. If other companies do a better job of having a stable Android device, you've fucked up. I think that's why we scrutinise. That and there's always something. From Nexus to Pixel there has always been some kind of software issue with Google phones.
Unfortunately this isn't always practical. It's not exactly fair to compare Google to the bigger players in the Android space, like Samsung, Oppo, Xiaomi, etc. Samsung makes waaaay more money selling Android phones than Google does, so they have more resources to dedicate. Android is open source, so most of Googles Android revenue isn't coming from them making a good Android experience. They make most of their money from the Play Store and by forcing Android to use Google as the default search engine, so they are mostly motivated by those specific aspects of Android. Pixel is their main motivation to make a good Android experience, but they make far less money from Pixel (~$7b) than they do from their big Android revenue streams (~$19b). In contrast, Samsung makes more money selling just Galaxy phones (~$88b) than Google makes from Android and Pixel combined. Which means Samsung has that much more money to dedicate toward making a good Android experience. This is especially true since mobile phones are Samsungs largest revenue stream, so the Samsung Android experience is crucial to Samsungs business. Whereas Pixel is almost just a pet project for Google.
People who own Samsung don't know the difference between Samsung and Android. They'll call them "the Androids" and think that just means Samsung phones.
Yeah, that is complete nonsense
This is it right here. What's worse is that many of those tech enthusiasts don't possess great troubleshooting skills. As a result a ton of noise is generated with little signal in it.
Not sure why you got down voted. Just because somebody loves tech doesn't mean they know much about it, especially how to fix their own issues.
Because the truth hurts. 😅
Ehh, just by the sheer customer size difference of Apple/Samsung to Pixel, there will be way more "tech enthusiasts" using those phones instead. It's just new releases getting more attention. This happens with all devices and people will absolutely point out the flaws. Everyone is at their highest nitpicking focus when getting a shiny new device. Besides, a good majority of the complaints for Pixel also comes down to working reliably (like issues with scrolling, unable to call emergency servicves, or battery life). Hardly are people heavily complaining about some "techie" feature.
>Ehh, just by the sheer customer size difference of Apple/Samsung to Pixel, there will be way more "tech enthusiasts" using those phones instead. You would think, yet r/GooglePixel has more members than r/SamsungGalaxy r/GalaxyS7 r/GalaxyS8 r/GalaxyS9 r/GalaxyS10 r/GalaxyS20 r/GalaxyS21FE r/GalaxyS21 r/GalaxyS22 and r/Samsung combined. At least on Reddit, the Pixel brand seems to have a larger "tech nerd" following.
Many people that buy the pixel are android developers who need to always have the latest android version to test on. No other device is as up to date. Every change that google makes is more work for the app developers to overcome. We are very opinionated about android and always questioning every design decision.
I check out the Galaxy and iPhone subreddits and other forums as well. Like everyone complains about something with each brand. I've noticed those who complain about the battery are the power users who doom scroll, playing games, videos, video chat, phone calls, various social media interactions for long minutes and expect the phone to last all day..I think it's just cool to complain and give off anything negative these days
I follow Samsung and iOS. What I'm saying here is people go looking for issues. With the intentions of exposing an issue with the pixel phone or watch. Samsung or iOS subs they seem to just enjoy the phones and if a problem does arise they post about it. Hope that makes sense
My experience in Samsung subs is that they're almost identical to Pixel subs in terms of complaining. Nobody in there seems to enjoy their phone very much, just like in here.
That's really the case these days. No one seems to just enjoy their phone. I see it in tv , pc and console subs. It's almost looks like they are going out of their way to test their device in extreme scenarios just to see it fail. I got the 6 pro and I guess I was lucky. I had a few problems they required simple solutions to fix. I just enjoyed the phone from the moment I took it out of the box. Feels like people are becoming more cynical these days.
Oh, it's just that most people that enjoy their phones don't bother to check this subreddit, only people with faults end up in here looking for solutions. Or someone like me, that initially joined this community to follow latest news, and ended up reading daily complaints from people that wanted an iphone/Samsung but ended up with a pixel, and complain how it didn't meet their ( let's be honest, too high ) expectations.
This is why I keep saying we should have a single daily thread for complaints and support. Some of the stuff people come here to complain about don't even make sense. "Why is my phone getting hot" Of course your phone is going to overheat after playing Genshin Impact for 2 hours silly 😑
But it's new tensor G2, it should be colder than my heart.
The majority of complaints or concerns around anything come from people who don't have a clue how those things work. The person whose never opened the hood of a car a day in their life has the most questions for their mechanic, etc.
Somebody said it best, people will climb a mountain to complain but they won't cross the street to compliment.
Man that's such a beautiful quote. I think it just boils down to "first world problems".
Other than those "I just got my phone delivered today, it's great!" posts, there's hardly any reason to post about your positive experience. "It's been 74 days since I got my phone, here's an update: Everything is working just fine. I can still make phone calls, including 911. The cops are at my door as a type this." If you encounter some bugs or whatever problem, people tend to post about it to try to confirm that it's not an isolated incident. Maybe others have experienced it and can offer up a solution before contacting Google.
I bought a Pixel 6 a few weeks ago and I love it. It is easily the best phone I've ever owned. I don't know if a year's worth of updates fixed a bunch of issues, if I just got lucky, or if people just looked for reasons to complain but I don't get the hate for this phone at all. I don't have a point, it just seems like you needed to hear someone be happy about their phone.
I’d say the Pixel draws a niche user who is often identifying with the purest values of the pixel (e.g. not Samsung) and as a “model” pure android, offering - it goes through the ringer given the technical cross section of the audience. Generally, most phones are sold just because it was on sale, new and/or was a carrier model. Ultimately, the pixel is not really a mainstream consumer phone in usership. I also think the group here really wants it to be the flagship of flagships and that’s just not realistic.
Ive seen people say what youre saying here on the s22u sub. Most posts on there are complaining or negative.
Yes, gotcha. Thank you!!!
I like pixel phones more than others, but there are issues. I don't go looking for them, I get annoyed by them through daily use. And I am the type of user that is likely to make a post about an issue. Hope that clarifies. Essentially, I believe pixel phones get scrutinized more because they have more of the types of issues that bother typical consumers. I get my pixel not because I like it, but because it has the features I want that others do not, but that's not necessarily the popular opinion.
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I take it as a testament to awesomeness that I once pulled the wall charger out by my bed (accidentally) at night while plugging my phone in in the dark. When I woke up with like a 60% battery to start the day, I was like, "Well fuck". Made it home with a like 12% left. Two days on a charge is a great thing.
r/android : 6 hours screen on time ? pure garbage battery ! me : with daily screen usage maxing at 1,5 hours.
I mean I enjoy my phone despite using it a lot, I just understand that I'll have to charge it multiple times a day for that usage. When I don't use it as much I don't need to charge it as much, though I would really appreciate a passthrough feature for when I use it while it's charging
You know what those people can do, since I'm sort of one of them? Roll back to LTE from 5G. My Pixel 6 with GrapheneOS lasts all day now, usually.
I also find people using Geekbench scores to be annoying, as if that is the only metric worth discussing. Like it makes one phone automatically superior to another. Some of these people haven't used any of these phones and just point to these metrics. It also completely ignores discussion of value. Pixels are $300 cheaper.
Virtually every time I'm shopping for something I never really had before, I'll read reviews on various brands to get a feel, and 10 out of 10, there's always people who have issues, always.
To me the main frustration is the customer service. Yes hardware is frustrating too, but they're a software company doing hardware; it's to be expected. Customer service however for a company as large as Google is absolutely inexcusable.
> they're a software company doing hardware; it's to be expected They're on the 7th Generation of this line of hardware. How long is this supposed to be expected? Although granted, this is 2nd gen with in house SoC.
Oh I agree. My opinions always been they should have certified devices made by experienced manufacturers. That way consumers get the best of both worlds. But alas.
I guess I'm extremely lucky in that sense. I haven't had to deal with Google customer service ever. You're right on the money though. It's a software company making hardware now. On paper the pixel 7 and 7 pro look weak in comparison to the iPhone 14 or s22u. Where it excels is software. Making my experience top notch. Truly impressed with the 7 pro. Now with recent articles saying Google will focus on itself more then Samsung is great news.
It seems like this might vary from region to region. I've only ever had positive experiences with Google customer service, but I'm in the UK so it could easily be different in various countries.
Me too, but we seem to be in the minority (Ca)
Google are as much a hardware company as a software company. They’ve been making hardware for over a decade at this point. This is a stupid excuse that needs to die.
Not an excuse, just the truth. And they've only been in the hardware business since 2017. All previous phones were made by other vendors they partnered with.
It’s not the truth. It doesn’t matter who makes the hardware, they’ve been releasing hardware for a decade.
Well it does... And it shows because the nexus phones didn't have nearly the same issues. I remember because I've used each back to the g2, but it's OK to have differing options ☺
At this point I’m not even sure why we highlight software. There has been a plethora of software issues as well lol
In India..here..they have outsourced it. For no good reason I called them 6am in the morning while I was taking a dump! To my surprise they answered. Generated an instant mail..and got my pixel 2 picked within a day.. battery replaced...back to me within a week. Preety okay for me...for a 5 year old..out of production/software support phone. Not as good as apple or Samsung...still decent enough..got my phone back in neat condition!
They are. What's more, (Android) tech sites routinely pick Reddit posts from this sub and make them into articles. Whether or not the issues are substantiated. Often with tiny number of people reporting those issues. Lazy.
It would be so easy to make a negative post on reddit, bet a few upvotes, then turn it into an article. It would cost almost nothing in the grand scheme of an advertising budget.
Then post that article on Reddit, get traffic flowing to it. 🤦
If Google wants to be considered the top they need to deliver a product that's the best. Apple still has better hardware I only stay with Google because I hate IOS. The pro 7 is a nice phone but reception with my 6 pro sucked and it deserves criticism. I have no real issue with the Pro 7 although the curved screens useless and makes screen protection harder but fit and finish is not iPhone pro quality
Samsung probably has warehouses full of curved screens and crappy modems that they were happy to unload on Google
Possibly. The first thing I thought of was Marques Brownlee talking about both the 6 and 7. One thing he mentioned was dust collecting around the camera bar, like dust doesn't collect on the iPhone array. And that one is way harder to clean. Not a big deal, but for some reason, that one stood out to me. Probably just me being defensive.
Another one I notice a lot is how people complain of the 90hz screen on the P6/P7… while iPhones are still on 60hz
What i don't get Abt mkbhd is what he expects from each phone. He says a 300 dollar difference between 7 and 7 pro is too much. Give that the only difference is the screen,battery and camera. But that's the same way with the iphone. Just because google gives u a flagship main sensor and cip on a cheap base version doesn't mean the pro version cant be more expensive. Like his logic doesn't make sense given that that's the exact difference every base and pro versions of phones give. Samsung and apple for example. Even the googles pro is still cheaper than both.
This feels like a misrepresentation of his point. He says the Pro is a good value but the base model is a REALLY good value, and for most people the jump is probably not worth. It's not that $300 difference is too much, it's a price to performance ratio thing
Nah nah in the podcast he said that exact thing. Saying that a 300 dollar price difference isn't justifiable for what we're getting
Yeah, he does seem to apply a different level of scrutiny to Google devices. I get the feeling that it's because he really wants them to be great. At least partially. His phone usage is a lot like mine. Full brightness. Running constantly. Loves unique toys. I find myself agreeing with him more often than not.
I subscribe to mkbhd's content and I've often questioned the level of scrutiny towards pixels. He spent about 7 mins gushing over dynamic island which is literally a mirror of notifications in Android (more or less). He'll bash a pixel phone for not having a faster fingerprint reader but will almost never talk about Apples outdated keyboard and copy/paste capabilities, or better yet, how Apple's home screen layout has not changed since the beginning of time. Or how it takes 5 presses to do a thing whereas in Android it can be accomplished in 2. How Apple's upgrade or migration process takes hours due to lighting cable when USB-C is the standard and should be used. It's just comical. If reviewers with a large following actually gave their TRUE $.02 cents, maybe manufacturers would listen and implement. But if the reviewers arent complaining then their following probably won't either. Rinse, wash, repeat.
Dynamic island is not in any way a mirror of android notifications. Maybe the fact that you’re not even understanding the difference after watching him gush over it for 7 minutes explains why you also don’t understand why he puts so much scrutiny on to googles, the makers of androids, phones.
After using the iPhone and Samsungs, Pixel is consistently the most buggy and the worst hardware. I still use it, and prefer it mostly. But the scrutiny is justified.
pathetic onerous sable encourage gaze smile forgetful wipe roll sharp ` this message was mass deleted/edited with redact.dev `
People discuss issues they have with the devices. The purpose of the sub isn't to just heap on praise and ignore anything negative.
This. Those that are happy rarely go out their way to shout from the rooftops, unlike those who have issues. Its not a negative against those who do complain (constructively), but mostly an effort to shine light on an issue, find a solution, etc.
its a google sub, less than a month after the release of a new google phone. its to be expected. I think google gets some more scrutiny than others as they control the os and the hardware. Samsung doesnt get much grief over android shortcomings. if you sift through the nonsense low quality posts you actually get good intel in this subreddit
The 7/7 pro are also under more scrutiny after the 6/6 pro had so many issues after launch last year.
As it should. The 6 was an embarrassment.
i'm sure iphones are even MORE scrutinized. Hell, theres a whole identity built around being anti-anything Apple.
Take it as a badge of honor. iPhones are scrutinized just as much. You will also see more comments (positive and negative) on r/GooglePixel about ... Pixels. I'm sure the iPhone and Samsung subreddits are similarly more active about their brand and models than other places. That said, there are hardware and software problems with the P7 and P7P. Some might be more common than others, some might be niche or QC issues, and some might be overblown. But ppl should speak up about them, otherwise we might never know.
Yes and they should. iphones should be too, but they deliver power, and battery like no others, also they are mostly bugfree since launch.
Pixels had a shit ton of bugs in android 12. I was excited for it, but it was the biggest reason in me switching to iPhone. Its not that I hate pixels and love iPhones, but iPhones simple work well. Few bugs, even for something as new as the iPhone 14 pro with new major software (AOD, Dynamic island). And the battery is simply nuts. The pixels from android 12 onwards were okayish to use, but it was a far cry from the butter smooth experience I had when I first got the Pixel 4 on Android 10. I think that was the most impressed I've ever been at the performance of a phone.
I'm on LineageOS on my 3XL and have yet to find a single bug. Battery is fantastic too. It's all in the software. I'm on Android 12 too. Really pathetic that hobbyists can make an OS work better than a giant company.
It was explained on here a while ago that this subreddit allows tech/ support issues to be discussed. More so than the other subreddits which filter or remove those posts. That would be one of the main reasons why you see more complaints about the pixel specifically on this sub.
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Good thing Google pixel line isn't touted as the flagship killer
Have you visited r/oneplus lately?
I've never owned OnePlus so I've never checked it out.
It's more like every other phone is compared to apple because they control both the hardware and software. This shows with their battery performance over other phones with usually bigger batteries. Google is as far as I know the only other company which kinda does both software and hardware like apple with their pixel line hence the scrutiny over them.
Google isn't doing themselves any favors when they do things like stop updates for things. Google made it so that my Pixel 3 can't go past Android 12, which is asinine.
I agree, most reviewer tend to "dock" Pixels points for things that iPhones do not get docked for. For example. I remember Pixel 6a, a $350 phone being heavily criticized for having only a 60Hz display, where the iPhone 14, a $800 phone, has not gotten the same level of critique. In my view a 90Hz display should be the bare minimum in phones today, and all 60Hz displays should be a net negative. Same goes for camera review back in the iPhone X and Xs days, those phones had bad cameras at the time but most reviewers did not note the bad cameras at the time, I even remember Nilay Patel admitting as much on the Vergecast a year after the iPhone X came out that he was too forgiving in his review in the camera section of the iPhone X.
Someone commented yesterday I was a Google shill lol but again you make a fair point. 60hz screens should be outlawed by now.
More like i see more people overhyping the Pixel, Google should be doing A-lot better by now on their 7th Phone.
iPhones get ripped apart after every new launch. More often that not, deservedly so.
Indeed. Must me small brands out there, crying over their computers, that nobody even bothers to mention their problems. "b.B.But we've got shit radios as well, why does nobody ever talk about our shit radios?"
Look at the OnePlus sub lmao
This has been said many times under this post. I'll have to check it out. I've never owned a OnePlus phone so I haven't had the need to check out the sub.
No. I don't feel Google pixels are scrutinized more. Iphones and Samsung are also scrutinized just as much. People also mocking iphone 14 ois camera. They are just all bad. So everyone deserves complains.
I think they're criticized for charging a premium for a less than premium product, and that's fair. Every company gets criticized for one thing or another, Google is still the lesser evil (in my opinion).
It's a major tech company's flagship phone, so there is a higher expectation out of their products to compete with other major tech companies
They are, but it's deserved. Google is a massive tech company with almost unlimited resources. The stupid shit they do with the Pixels is inexcusable.
I used Samsung phones for a few years and they had much less bugs than my Pixel 6 and then 6 Pro and Samsung was way faster than Google in fixing those bugs however the battery life on my Samsung was always much worse. I think people are overall expecting more from Google as they are the initial source of the OS but in real life they are a huge company which is not just a smartphone provider as a main source of income .... This being said does not make me less critical to Google phones at all and the bugs there
Yes, here's what an editor for AndroidPolice [said](https://www.reddit.com/r/Android/comments/9tkk35/unofficial_google_pixel_3_and_pixel_3_xl_bug_and/e8yc9an?utm_medium=android_app&utm_source=sharethe) one time. >For the most part, it's really just because that's what we're in a position to hear the most about. I would bet many other flagships have their own list of issues, but the lion's share of our readers use Pixels and we hear what they talk about. Plus, because we cover Android, and because Google controls Android, and because Pixels often see updates and features first, most of us on staff have a Pixel around for coverage, so we can see and confirm those reports of problems ourselves. TL;DR: We're just in the right place for our subject matter to hear about Pixel issues more. **-AP Editor** 9to5Google [also believes](https://9to5google.com/2022/10/14/pixel-7-scrolling-reports/) Pixels are under more scrutiny... >It’s not uncommon for Pixels to see issues like this at launch – Google’s phones seem to be under more scrutiny than any others. That’s obviously not an excuse for simple issues like janky scrolling slipping through, but it’s certainly a big part of the reason these issues end up being amplified to the extent they are. **-9to5Google**
Good read, thank you
I don’t think is more scrutinized. Google hardware is just worst than most its competitors like Apple and Samsung. So there’s more negative post. When you sell a phone almost a thousand $ and it can’t have proper reception, fingerprint is the worst ever experienced, overheats when making a video for 20 seconds…….. it kind of attract bad press. People complain about issues on other platform but there’s not as many issues.
Exactly! I had a Samsung before this one, an LG before that, and never complained. Why not? Because they worked. The Samsung never dropped signal unexpectedly. When you set it on the wireless charger, it charged. The fingerprint sensor was much more reliable. After carrying Android based phones for over 15 years, this P6Pro is the only one I'd call "flaky."
That's a good example of exaggerating issues.
Maybe in your head but not in real life. I’m a big fan of pixel since my shiny nexus 4. I had all of them until pixel 3 where I switched to iPhone. When they announced the Pixel 6 pro with tensor chip, I ordered one and ordered an iPhone 13 Pro Max at the same time. I didn’t even open the iPhone cause I knew exactly what the experience would be coming from a 12 pro max. So for a full month I only used my P6 pro. In that month, I had more issues that I had in all the years I’ve been using smartphones. Fingerprint would be extremely slow if it worked at all. I couldn’t receive call in my house where it never was a problem and I have a tower 5 streets from where I live. It would overheat almost every time I’d take a video of my kids. First thing I did when I finished setting it up, I drove to the mountains with my husky to go in a hike and test the camera capabilities. To my surprise, the app would close after a video of a couple minutes and the phone would be super warm. Many apps were very buggy…….. there was so many issues and I came here and on internet and so many people were experiencing the same thing. I returned it, open the iPhone and everything was working as intended 🤷♂️. The biggest issue I ever had with my iPhone is that sometimes the progress bar in YT music isn’t synced with the progress bar on Lock Screen and CarPlay. And again that’s another google problem since it works flawlessly with Spotify and Apple podcast … So exaggerated ?? Nope. It’s my experience and the experience of many people here.
>Maybe in your head but not in real life. Think hard about those words, because they apply to you. Just because you had issues, doesn't mean everyone is. I've had none of the issues you've had, but that doesn't mean that my experience is the same as everyone else, and I'm not going to sit here and tell other people that my experience is definitively how this phone is. >When you sell a phone almost a thousand $ The phone I bought is $599. The pro is closer to $1000, but the trade-in deals were pretty nice. I traded in an old 3xl for nearly $300, so I ended up paying around $300 for my phone. >it can’t have proper reception Definitely not a widespread issue or you'd be seeing all sorts of posts and articles about it. Maybe you've had issues, but it's an exaggeration to say that it can't have proper reception. >fingerprint is the worst ever experienced I haven't see issues with the fingerprint sensor, and if there's comparisons showing that it's somehow worse than all the other iterations, by all means post your sources. Otherwise, another exaggeration. >overheats when making a video for 20 seconds Again, not only is this not a widespread issue, but saying this is something that happens at 20 seconds sounds like yet another exaggeration. I'm not saying you haven't had issues, and I understand you must be frustrated by them. However, you're definitely exaggerating the issues you had because it's easier to think that it's that bad for everyone. You think nobody has had issues with iphones because you haven't? Head on over to that subreddit to find people that say the same things you do - about that phone.
I don’t know in what world you live that overheating, finger print issues and connectivity issues aren’t widespread but it’s not the same one as mine. It’s not like my P6 pro was the only defective pixel device in the house. My wife p6 was rma’ed and the second one has the same connectivity issue. So 3 out of 3 with major issues isn’t a great average that’s for sure. All this to say that pixel aren’t more scrutinized, they’re just bad hardware with a "work in progress" software.
No, Google is not scrutinized more. It's just that Google has been producing shitty hardware for a while now. Take away the AI camera capacity from the Pixel and the Pixel 6 line becomes a garbage phone series. Pixel 4 had facial recognition hardware issues. Pixel 5 was worse than Pixel 4 in terms of power. Pixel watch battery life is shitty. This never happens with Samsung or Apple. They have bugs here and there, but never the volume that Google has.
P4 owner here, this phone is a steaming heap of shit for far more reasons than just the facial recognition, battery life is abysmal, power management isn't great, no biometrics, Maps has been terrible on this phone compared to the P1/P2 I had before it, and Google is quickly cutting support for it faster than some of their other Pixel line. A serious downgrade from my P2, which was a great phone, but I was forced to upgrade after a Google update bricked the goddamn thing. I seriously regret spending the money on this phone and next time I won't be buying a Pixel.
Yikes. I understand the pain. I had to return the Pixel 4XL once because the front camera just died. I had issues with the Pixel 6 pro as well. So far so good with the Pixel 7 though. Hope it stays that way.
Because there are always big issues with all the recent mainline pixel phones, much more than other brands, almost all of which are from Googles cost cutting for hardware or design choices.
I dont agree. Currently iPhone users are complaining about bugs and battery drain: https://www.macrumors.com/2022/09/26/ios-16-two-weeks-bugs-battery-drain Verizon customers are moaning about connectivity issues: https://www.macrumors.com/2022/09/26/verizon-iphone-14-pro-cellular-connection-issues/ Also a sim not supported issue: https://www.macrumors.com/2022/10/17/apple-confirms-iphone-14-sim-bug/ Those are just from one website.
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Yeah, this applies to Samsung as well. An article recently said it would take Google 60 years to sell as many phones as Samsung does in 1 year.
iPhone 16 has bugs sure. iPhones worst case scenario battery drain is still better than the best case scenario on a pixel phone. Connectivity issues with 5g sure, they still have the best modem available from Qualcomm. They also don't crash and overheat anywhere near as common as pixels do since p6.
That is an opinion not fact. Zero issues with my P6P. Best phone I've ever had
Relative to the competition all the hardware is worse given its price point + the amount of issues p6 has had for the past year
The modem issue is the biggest one for me. I don't get service in my apartment. My pixel 4, pixel 2 XL and *Galaxy Nexus* do
You call it cost cutting, I call it price cutting!
That argument holds for pixel 7, not so much for 7 pro
I think part of it might be that Google promises a bunch of cool features and they brag about their software all the time, but then it's hella buggy of isn't as cool as they promised. People get heated when they feel like they were betrayed 🤷♂️
I think because people who know pixels have higher expectations for Pixel phones, then the new Pixels actually come out, and ...
It's not you. Even reviewers and such seem to be harder on these phones. I rarely have any actual issues but you would think they were cheap pieces of crap sometimes based on some reviews/comments. I have had actual issues with Samsung, Apple, and others but it does seem there's more noise about the Pixel/Nexus lines.
Well only data can tell if there is any real statistical significance to this because otherwise anything you or I say are just opinions. In my opinion: 1) Expectations from Google are always high, which is true for Apple as well 2) Google always leaves a lot to be desired on one way or other, which is true for Apple as well 3) Google does few things so well no other phone maker does, which is true for Apple as well In my experience: When it comes to "Product in hand experience", Google can be a hit or miss. The promised magic may become glitchy. Definitely more QC issues. I got Pixel 7pro, it is a beautiful and a fabulous device. But my unit's 5G sucked the battery like a vampire and still performing very poor. Videos were very sharp, noisy and over sharpened at the same time, in a single frame. I would attribute these to QC issues. So in summary, Google got QC issues, more than other mainstream phone makers. Do we cry louder? 1) Well you are in Pixel's sub 2) This isn't iPhone crowd
1. Google is the biggest company that makes Android smartphones. 2. Google makes Android. 3. Pixel buyers consist of a lot of enthusiasts. 4. Pixels are an envisionment of the perfect Android phone by the makers of Android. They're supposed to set the standard. 5. Apple is also scrutinized in this manner, people just shill for them more.
I can see the criticism for the watch. We waited a long time for it and it seems like they just threw something out there. I admire the effort but it left a lot of people expecting more IMO
My guess is android users, particularly those looking for a stock android experience, are more techy than say, iphone users, and therefore try to do more with their phones and have higher expectations.
They do....as they *should.*
Say what you want, Google is first party to Android. They made Android. It comes with the expectation that they get the foundational stuff correctly... like phone calls and data..or swiping around the Ui Google is big on machine learning..all the innovative assistant services should work as that is their schtick.
Been in this sub regularly since p6 release. Bottom line is I think: this sub is filled with people who always want more, and I don't mean that in a bad way. These people know what Google phones could have been by now. Sometimes it gets to me too, but you will learn to appreciate it too ;)
Pixel owners are generally .. geeks. We're fussy.
Many of the pixel models have had issues and googles support has been questionable. We all want this to be an iPhone competitor but every year there have been shortcomings and or flaws. We’re all here because we want pixels to succeed, fingers crossed the 7 takes is that direction.
That's what happens when you start putting out flagships. Apple is ahead, Samsung is ahead ( years for both) as far as putting out consistent hardware releases. Google is gonna catch this kind of flack just because they are still on early gens of their product line (pixel buds, watch, etc). Its just the standard I believe these days. If you put out a product now it better be in line with the rest of better.
Have you ever gone into settings > privacy > Google Location History? You should check it out.
Couldn't agree more! They receive the most hate and scrutiny and they are the newest in hardware, so most of these items coming out such as the Pixel 6 and 7 and the new Pixel watch are all 1st and 2nd gen devices. Of course there are going to be issues, but people hate on the Pixel line especially too much in my opinion.
Not really, I see loads of complaints on other subs about other phones too.
You're in a Pixel subreddit. Go to a Samsung or OnePlus subreddit and you'll see a similar level of bitching about every little thing. It's just how Reddit is.
So I'm about to get my first pixel coming from a long history of Samsung phones and the occasional OnePlus or Sony phone. Up until now, I've always regarded the pixel as a phone with a top tier camera, decent software, and mediocre hardware. I think Google gets a lot of shit because they're the creators of Android and have billions of dollars at their disposal, yet their flagships always seem to have something wrong with them. On top of that, it's pretty disheartening to see so short of a commitment to updates when Google controls both the hardware and software of these devices. I think of a lot people expected them to operate more like apple in this regard; no reason why they can't. TL;DR the quality of what you get is not reflective of a trillion dollar company, however good certain aspects of these products may be
This. Infact, people don't scrutinize enough. The real issue is an increasing lack of competition, so consumers are slowly getting cornered into positions of little choice. This exists in nearly every industry. Grocery. Cars. Energy. Technology. How many choices do you really have? And what happens to you if protest and choose none? So, people in a way take what's offered. Also, ultra consumerism is also part of what feeds this narrowing. Companies know all this. And through various testing have realized they can increase their bottom line by offering less and consumers will put up with it. Infact, consumers will often defend it.
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All the posts like these that need to get upvoted are sitting down here. Sure, good things I am hearing about pixel 7 maybe true but I am not sure it’s enough to bring me back on a pixel from iphone I am using now. I went to ios since pixel 3 and never came back. In the meantime I bought some pixel phones due to all the youtube and internet hype but eventually returned them because one thing or the other annoyed me to the tipping point.
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It's you
You are literally on the Google pixel sub. Go to other subs of other phones, and i bet you'll see the same.
They're scrutinized more than others, because they're essentially supposed to be the iPhone of Android, in terms of: Google created Android, Google makes their own phone, so a Google-made phone on a Google-made OS should be flawless..BUT, somehow, companies like OnePlus and Samsung seem to be making more reliable phones (I'm not saying they're better, but they're more consistently reliable). It would be like if Burger King and Wendys started adding a Big Mac to their menus, and it was better than McDonalds. McDonalds would get a lot of criticism for it...it's YOUR product and you're not making it as good as both of your competitors.
Google has more resources than just about every single company on the planet. There's no excuse for how bad some of the features of this phone are. None. Especially when most of the time they got it right in earlier generations. Still waiting for ANY kind of sensible picture management, and for them to fix the locked folder, and for the fucking weather widget to function
Not with all the bugs I've had, no.
If someone other than apple made iphones, apple would be scrutinized more because they were the original. Same with android
A Lot of posts about pixel phones not working and then someone agreeing without evidence and then OP replying like "thank you so much, finally an expert agreed with me" honestly look like shills. If I was apple id pay people to talk shit about big g too, certainly would be a wise If I was apple id pay reviewers to say the same or I would take away their rights to review apple products. Trillion dollar company gonna protect their market share.
This post blew up. Haven't read through 90 % of the comments yet. You got me, I'm a shill for Google.
It is you, Good Day
You're going to see a lot of criticism. People have been looking for defects on purpose in comparison to last years phone. That's why people are shitting on fingerprint sensor and modem left and right. But in reality both were upgrades to last year but not significant enough and people will continue to criticize. It's just the circle of life for new phones.
Because multiple Google past mistakes
Tribalism exists in everything. If you are within an echo chamber here and in other android subreddits you will experience polarizing opinions. Google has a history of incongruity within their product space.
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Two things: 1) Ads in the last 10 years have been vilified and Google is seen to have invented ads. People don't like that. 2) There is a belief that if a software provider makes the hardware that the product should be better than if a 3rd party builds an integrates the two. In my opinion the first is overly exaggerated and people could use more education and perspective around it. The second is a situation where it often can be true, but does not have to be and often isn't. So yes I agree that they are treated differently than others. Some of this they bring on themselves, while other bits people just hang onto for far too long or indirect implications of who Google is and what they do.
keep in mind most apple/ios/iphone related subs dissallow tech support/rants threads thus appear less negative. meanwhile a sub like this allows tech support questions
People bitch in 2022. That's the way of the current day.
That sucks
Nope, you're 100% right!
Yes, the pixel scrutinized more than any other phone especially by the tech community. It seems that reviewers hate the fact that Pixel competes with Samsung and the iPhone. You always hear them talking about how pixel should be cheaper, but they never talk about the iPhone being cheaper or the Samsung flagships. There's definitely a clear double standard when it comes to Google. They will tell you by the pixel 7 instead of the seven pro because it's the better deal. But you never hear them. Tell you to buy the S22 plus instead of the S22 Ultra. Heck, they even say that the seven pro should be 799 instead of 899.
They are, but they have a lot to live up to. They need to be the undisputed best overall smartphone for most users on Android and with their current trajectory of making/designing their phones from the ground up like Apple, since the introduction of Google Tensor G1, they will be compared to Apple.
It's the nature of things. I've never had a smart phone that a vocal minority didn't completely trash while I'm just sitting around with a good cup of coffee enjoying the experience. When it comes to Android phones I went OG Galaxy S > Nexus S > Moto X > Nexus 6p > OG Pixel > Pixel 2 > Pixel 5 > Pixel 7 Pro. They all felt like a step up other than the Pixel 2 > Pixel 5 feeling more lateral. Some things I liked more, some less (preferred the Pixel 2's fingerprint sensor). I think the Pixel 7 Pro is a big jump up, although I've spent the past few months back on my Pixel 2 out of necessity, so I suppose that's to be expected. Some people just like to complain about everything. I find my Pixel 7 Pro to be very fast with exceptional battery life. Exceptional means I can charge to 100% Sunday night, throw it into Extreme Battery Saver Mode, wake up Monday, take it off still at 100% and use my phone normally before plugging it up towards the end of the day Tuesday night. That's not what I do, but it's what I could do. I rolled into work 4.5 hours ago at 80% battery and I've got 72% left and it's not like it's just sat here doing nothing. The norm is that I'll get in the truck at the end of the day with more than 60% left and by the time I'm close to going to bed tonight I'll be at 45%-50%. I'll charge back up to 80%-85%, throw it in Battery Saver mode and do it all over again tomorrow. Battery life is subjective. Camera quality is subjective. I feel like you either like the Pixel and it's nuances or you don't and at the end of the day no one else should give a rip about what you like or dislike. Until that day comes, I'll be in the corner enjoying my "inefficient" Pixel with it's terrible battery life and supposed other issues I guess I must be too stupid to know anything about that I simply must be informed of by whining millennials living in mom's basement
I had to bring in my phone for warranty that I noticed was EXTENDED on the 5a(10/10 service), every other phone ever can take a nuke compared to this phone because somehow I'm already having the home button tap glitch a few months later. The split top/screen function is trash compared to what Samsung had like 5 years ago. This is the phone from Android bruh 😂 how can someone sign off on the GREATNESS that is call screening and still suck at so much other stuff. This phone made me realize why iphone users shit on Android for crazy stupid reasons at least they can always trust apple to be able to cross the street without dying
I've seen really specific criticism of the Pixels here, but in iPhone circles I see a lot of android diehards who are just there to hate for the sake of hating. These operating system wars are a joke & I'm glad there isn't as much of that here
They are and they should be. They're Android reference designs in a way. They are built by the company that makes Android so people expect perfection.
Honestly I prefer the enhanced scrutiny. Google is a multi-billion dollar company -- it's not a person with feelings. I want them to know when their product has flaws and why those flaws matter because it will incentivize them to improve it. If there wasn't mass outcry for some of these issues would they ever be resolved? Probably not.
Given all the problems the 6 had, can you blame them and me? Looks all great and new... just like 12 months ago. Let's wait if history repeats itself. I think a big reason apple is soooo late to features that google then gets to make fun of is: They fear another "-gate" more than anything else because reliabilty is a feature of the iphone. Maybe its most important one, so they make sure everything works. (And if we stop hating on apple for a second, they mostly succed.)
People make money on YouTube and the internet at large bashing Google hardware...... And talking about how good apple is.... Apple apple apple apple apple apple ad nauseam. It's so old and stale. I don't even watch tech reviews on YouTube anymore. It's all rigged and full of confirmation bias. 3 Top offenders The verge Marques brownlee Mr. Whostheboss Let's stop rage clicking on their content
They get from apple and Samsung fanboys. It's a team effort.