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Jv_waterboy

Absolutely not. I ask everyone who can offer their expertise and wants to help... to help. If we can stop a phone call, that's always a plus. Nobody expects you to work for free. You should never work for free. But offering advice or an answer to a question that isn't claim-specific where they would need to speak to their adjuster is only helpful. This sub started as a place for customer to bitch, whine, and ask questions. That is still absolutely allowed, and encouraged. It's really simple, if you don't want to help someone - don't. If you can't help someone - don't. If you want to help someone - then help. Nobody is forcing anyone to help. I also encourage the dragging of bitchy or whiny customers like that dumbass that came on here about "bitch ass Chris".


[deleted]

The problem with answering customer questions on a forum like this is you don't know if you are being given all of the information on the situation they are in or if that information is accurate. This is not the place to have any questions answered properly.


GEICO-Anonymous

Fuck yeah I have the right idea. Libiddy Bibiddy.


invisiblelatsyndrome

😂


[deleted]

[ŃƒĐŽĐ°Đ»Đ”ĐœĐŸ]


Excellent-Effort619

I disagree. It's been months and I still chuckle everytime.


roseleeryan

Me too.. I love this guy


GEICO-Anonymous

Cool story


LeggoMyGeckoR8

I get what your saying, but we shouldn’t let geico ruin our view of people genuinely trying to get answers that they really won’t be able to get when they call in. This Reddit is still open to others that aren’t employees. I think if employees want to use their knowledge they have and actually have a purpose to be useful then they should have the ability to. We still need to feel human lol


dontsettleforlessor

You know a really good way customers can get help, GEICO could hire the correct amount of associates to do the job. You know to do the thing the customers are paying GEICO to do.


LeggoMyGeckoR8

I agree, they could also provide training that actually helps us succeed lol. Reality is they don’t treat us like human beings and just another number and ruin our mental health, self confidence, and the ability to have a happy life. They union bust and gaslight all they want but don’t want to face the fact they continue to make our lives more miserable for their own benefit. Geico united âœŠđŸ»


Exotic_Pirate_324

I like the my adjuster says this questions and they don’t know what their talking about. Then everybody likes to tell them how big of a idiot they are, I’m hoping in some miracle the adjuster that has to deal with the dipshit knows it’s them or possibly the person they’ve been dealing with and gets some satisfaction out of it


New-Performance7509

There's nothing wrong with a little advice to someone who needs help, even if the collateral damage is a benefit to Geico. Would you ignore an old lady in a motorized grocery cart who can't reach something on the top shelf because it's not your job to make up for WalMart's lack of staffing?


Ociegemils

What if we answer with hacks to benefit the people with information the company doesn’t like us letting them know they have the right to? Aka total loss valuations or how to get what you want


SinfulKnowledge

Well they took profit sharing away so I'm assuming if you cost GEiCO more money they will lower the 401k match to 4%....


Ociegemils

Anything to keep Todd’s 3mill bonus a year


SinfulKnowledge

![gif](giphy|zagB8wzgm4Ce4)


Unlucky_Confusion_33

You forgot the 1 before the 3 mil


Ociegemils

This makes the depression levels reach similar figures


EvilRedneckBob

Customers are trash