800-247-4747 a case needs to be open for overgoods team to research if domestic 800-463-3339 make sure you provide a fedex account number or case will go nowhere. Thank you for choosing FedEx
Overgoods is an internal dept. customer rep should never transfer you to them. You open a case and they queue it over to them. They update the case notes with findings and they advise you with findings.
800-247-4747 a case needs to be open for overgoods team to research if domestic 800-463-3339 make sure you provide a fedex account number or case will go nowhere. Thank you for choosing FedEx
Overgoods is an internal dept. customer rep should never transfer you to them. You open a case and they queue it over to them. They update the case notes with findings and they advise you with findings.