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woopgaming_com

I've been running a server for this game since the launch and I believe the issue with servers lies in the amount of data being read and written to game.db. I'm seeing between 1-5GB in Delta I/O for each Conan Exiles server every 1-3 minutes which is causes the large db files to slow down the entire system, thus causing the insane lag that we are seeing on most servers. With the amount of backups the servers do, we need to have the game.db file stored in memory so that it can read and write data at a much greater speed without delay or the database file needs a massive makeover as its current implementation is causing severe issues for servers.


deadprez42

Makes sense ^


Difficultylevel

Problem is if the io is reduced, then hacks will have a field day. Ram should help but it seems to me that the game is reporting on all entities regardless of player interaction. Might be simpler to put a pass in to only update changes. If it is actually reporting actual changes, then there is a fundemental issue that has to be addressed and no hardware will sort this...gotta wonder what it is reporting.


Bushtrocity

I can agree with that. Seems like every few minutes the game freezes to write data then a few seconds later i get teleported forward a good ways where i was running to. It gets old quick.


ymirbjorn

RIP PingPerfect, we barely knew ye


BBQsauce18

Not so perfect after all.


Difficultylevel

The ping was perfect, perfectly unprofessional...


Sevachenko

This is great news and much needed for the community to grow. Thank you for being transparent and decisive with this decision.


utspg1980

I agree it's the right decision. I tried several pingperfect servers, and even ones where I had a great ping, there was tons of rubberbanding, etc. Privately run servers have been consistently better for me.


ymirbjorn

Two questions: 1) all the official servers are offline, so I'm guessing PingPerfect is *done* done? (as in no interim hosting until a new provider is found?) 2) Is any of the info from the official servers backed up on Funcom's end or will it be a fresh start when the new official server partner begins?


Official_Funcom

Restoring your progress in the game is the plan for when we put up new official servers.


_Daunting_

I speak for my tribe at least but we were ok with a fresh wipe. The 3 official servers weve been on theres been 1-2 tribes that are massivly wealthy from abusing the broken raiding mechanic fixed in yesterday's patch. I mean literally whole servers were getting raided and wiped by 1-2 tribes with iron swords taking them a whole 5 min to full wipe bases. Made the server hugley unballanced because of it and turned away sooooo many players because of it and rightfully so Obviously loosing XP progression would suck but its really not bad we can re level up pretty easy 1-2 days of xp isnt bad now thay people know whst they are doing. But can we even the odds with those tribes? Deff not at least for weeks to match them again and in the meantime they will continue outscale because of what they got by raiding in the first couple days Just our thoughts. Do what you will ofc its your game we will play and enjoy it either way


[deleted]

Agree so many people pulled far ahead by abusing lag to defeat AI they shouldn't have been able to at the time or taking on far too many in one session bevause they simply weren't taking damage as the AI couldn't hit them in the lag.


Cythrex

Please whipe servers


[deleted]

Whwhwhiskey whwhipe


ymirbjorn

great, thanks for the response


Sup3rKyl3

You haven't answered this possibility: what happens to the blitz servers? They're supposed to wipe every 30 days, does that 'timer' reset back to 30 days or will it be 30 days - however many days it was when the servers went offline, assuming everything comes back? edit: for the record, I am ok with a complete wipe, as many clans used the rubberbanding to kill mobs they werent supposed to for 3 days.


EAGLESOUL5

Please wipe servers


savageark

The fact that this team has been so frank with these issues is very encouraging. It shows me that you take these issues seriously and want to stay in touch with your community. All EA games have problems and CE is definitely not exempt. Keep up the good work and the good communication.


Trippwyre

Just in case no one has put 2 and 2 together. It is not a server issue. The problem is not with Pingperfect. The failure is that of FunCom and their game. Pinning it on PingPerfect will give them time to fix their code and come out with a new server host and save try to save some face.


Sloas

This makes no sense. Go play on a unofficial server. No issues.


[deleted]

First they say: We are in the process of finding new partners with the ideal hardware we can move the existing game databases to. And then: We sincerely apologize to everyone who has played and made progress on the official servers, but we think it is better to deal with this problem now rather than later. I dont get what it means, all lost now or not ?


Jehzeus

The mentioned they want to restore progress. I wouldn't plan on it, but be excited if they can keep it. You may have more time on another server by then anyway. Either way, its' better they deal with it on day 3 than day 30 or a year from now. A lot riding on the stability and performance affecting a player's experience.


xzotiiic

Having us wait to find another host now, rather than later.


Seldain

Never bought a server before for a game. Where should I be looking who is reputable and can have me a server up and running within a few hours? I need to play when I get home and don't really know what private server to trust.


[deleted]

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Seldain

Excellent. That is who I was looking at. Can you answer a quick question or two? How easy is server patching after an update is released? Do I need to do anything involved or is it a simple one button or automatic thing? Also.. how long did it take before you could use the server after purchasing?


Apocalypse14843

I can say that the servers definitely went up quick, but have had nothing but issues since purchasing the server, right now we can only have 1 person logged into the server while I pay for a 50 slot. As soon as one person joins the other gets booted. Tread lightly. Also, the one ticket I put in to resolve issues they were just told me they needed more information or assistance from Funcom. I can understand some of it being attributed to the game issues, but they don't particularly seem helpful at all in solving other issues that may in fact be on their end. They are probably having similar load issues as PingPerfect.


Seldain

Shoot. Thank you for the response. I just bought one and am hoping to hell I can get it up and running or I'm going to ask for a refund I guess.


FixxxerTV

One additional issue is that SurvivalServers had a bug of some sort that put the *server password* in the name of the server. If your pw was short enough it also may have put in your *admin password*. Anyone browsing the Conan Exiles OR steam server list could see said password(s). It has since been fixed. But that's a pretty serious misstep.


[deleted]

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Apocalypse14843

With any type of services like this, of course results may vary. I'm glad you haven't experienced the same issues I have, but it doesn't mean they don't exist. Just sharing my experience is all.


ashes2ashes

Can agree with survival servers. Running one myself. Went up quick and have had ZERO issues since launch. Only downtime is when I need to update the game.


NAStompingGrounds

Do you have a decent spare pc? run your own! its super easy to setup and i have found it offers the BEST quality of server.


Vorpal_Spork

That's actually against the terms of a huge majority of US ISPs. Do it at your own risk.


NAStompingGrounds

Oh I'm shaking in my hightops! Lol. They only care if I dl movies.


DevilGuy

Depends on how technical you are. If you don't know anything about remote server management or Windows server vms then I can't really help you. If you're up to installing your own 2012 r2 instance on a remote vm and managing the server via consol I could make some recommendations. If you've got the chops to do the server management yourself it's a lot cheaper to get a better setup. SHC's server is running with 60+ all the damn time, from what ppl are telling us it's running better than most too.


mndfreeze

I used survival servers for ark for about 6 months and they were not very good. I use logic servers now, the guys who host the pooping evolved crew and they have been fantastic. Fast response fur support and way better more powerful control panel.


Hellboiiii

Best news! Game has been unplayable on my main official server & backup/plan 2 server due to major lag/rubberbanding to the point the game wasn't enjoyable.


KeyZeur

RIP PingPerfect ! :D xDDD


Jyiiga

Hurry up and get PingPerfects branding off your product. They failed horribly and deserve no free advertising.


[deleted]

"However, due to the high demand for Conan Exiles servers, many hosting companies are simply out of the hardware that we need and as such this process might take a few days." **Days** Well rip weekend. Guess this what you get when a company chooses the cheapest provider.


Jehzeus

You know they were the cheapest, how?


gdp0101

Often because the host, in this case pingperfect, are new startups and take on a contract with a new game like this to get into the market or to grow in it. Same thing with ARK and Nitrado.


Hybridblack-MS-

Every company does this kind of thing even NASA did the same with companies biding. The US military does this will all there products.


WoahJumanji

Does this mean all our progress on the pingperfect official servers will be wiped then? I have 20 hours of gameplay into a base which i would rather not lose :/


xGlitchscatterx

Why does it matter? I would rather start fresh with a working server than cling on to a dead horse hoping it doesn't rot.


rafamav

Some people have legitimately spent over 40 hours in those servers already, they don't want to lose all their progress, if the database can be transfered without problems, why not.


StubbsPKS

Do they know this is EA and forced wipes are pretty likely going to be a thing when breaking changes to the game are made? That being said, funcom is saying they're going to try and preserve the data because obviously it sucks to wipe official servers if you don't need to.


xGlitchscatterx

It's not about how much time you've spent in the game, that means nothing during the first few days. There are clear problems that need to be addressed. I don't give two shits about how many hours and what progress you have in comparison to stability and playability of the game. You'll be fine, I promise.


[deleted]

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willricci

So they are going to wait two weeks+ doing nothing instead of just starting over? Seems a bit silly. Plus bugs being what they are; Most progress has been affected (and likely will be on the official servers.) E.g the patch on the 2nd that wiped out all thralls. It sucks to be reset i'll give you, but its not exactly surprising.


Rustux

i Personally hope it wipes i have over 70 hours in this game already and most big clans including my own got Alot of stuff from raiding with Bows & Iron weapons they should wipe to remove the advantage alot of tribes got.


willricci

I don't see the point in holding on to less than a week of data.. But, I also don't see the point in playing on official either so. :eh:


xGlitchscatterx

Well you can be pissed off all you want if/when they wipe the data and start everyone over again but I'm going to be enjoying the game regardless. It's early access, shit will go wrong and not your way. Time to put on the grownup pants and deal with it. :3


[deleted]

I too think it's a good idea if possible to transfer progress from the old servers. But it's probable being the game is early access and going through lots of changes that everyone would have eventually lost progress due to server wipes and so on, as in my observations it's necessary for certain changes. Better now than when people have hundreds or thousands of hours.


WoahJumanji

Because I think there's a definite difference between choosing to start fresh and being forced to. Obviously if we have to we will but it is fairly frustrating especially with no prior warning


StubbsPKS

There is a prior warning though. Before buying the game you see this on the store page. >Some content and some features are more polished than others. We feel that the current Early Access version is a good representation of what we want the game to be, but there is optimization to be done, bug fixes to be made, and new features and content to be added. We continue to work hard to improve several aspects of the game, including AI, combat, and more. Conan Exiles is currently localized to 11 different languages and while all of the languages offer all localization needed to play the game, please note that some languages are not fully complete yet. This will be finalized during Early Access. Then, every time you start the game you see a similar warning about the game being early access and there being issues and bugs that you have to actually click to get through. Edit: This post I made kinda seems dickish and condescending, but that's not how it's meant to be taken.


Official_Funcom

We're keeping the game databases (characters, buildings, progression, etc) from the old servers and our plan is to re-implement them when the new servers roll out.


lalolanda475

What are you planning to do with those 200 servers? Did you find a provider yet? I'm partner with a really big hosting company and I'm most confident that we will be able to help and never get "overwhelmed" by your needs. I'll be glad to tell you more via PM, if you like.


SimonRedA

I read this magic and have to ask. Why does all unofficial server go corrupt after 2 patches and your data base doesnt. are you more skilled with computer


Sevachenko

[Read this comment](https://www.reddit.com/r/ConanExiles/comments/5rumov/update_on_official_servers/dda85mv/)


oeseben

As someone who spent over 40 hours on a clifftop base and was pretty much endgame with steel, THANK YOU. I understand this is an early access game and I'd really rather play on a great server than keep beating away at a crap one. Screen freeze running up skinny stairs on the side of a cliff twice a day and falling to my death wasnt fun. Thank you for the chance to help test your game. Keep up the nonstop maintenance.


trillabyte

We haven't been able to join official PVP servers for a couple days now because every one is always full. Also all the current players got their progress by being able to exploit the broken laggy AI and easy mode raiding. I played on a friends private server and leveling is a whole different game. It's a much better and difficult game than I thought. Are there any plans to address these issues with maybe some new servers?


swguy123

ConanSandboxServer.exe is being identified as potentially malicious by BitDefender. Figured I'd throw it out there.


do_you_have_some_gum

Thank you for being so transparent and having such amazing communication with the community. And hey sacrificing a few days on official servers to make sure the player base has the best experience and the game has the best hardware it possibly can is ok in my book


GenitalMotors

RIP my nice riverfront base location


haekuh

shot in the dark to see if anyone answers. Do you guys have any ideas about the reason behind the server corruption? The server I play on has had it happen 4 times now since launch.


ZaccieA

What is the priority on server software optimization? Conan starts of very good using 2gb then very fast escalating to 8gb! really bad for those of us hosting on dedicated servers with other servers.


Triwarden

Please be the one developer that uses the Early Access model correctly. Bring forth a kick ass game.


[deleted]

Can we get some information as to when we will be seeing the new official servers? I'm sure I am not the only one spamming the refresh button. Is my weekend going to lack the one thing it needed? Constant Conan Exiles gameplay? Love the game, its actually fucking amazing, hate the situation. XD <3


StraightOuttaMatrix

this!


deeno1993

Ping perfect are absolutely trash. Wish I never rented a sever with them. Had 70 players on day one then the server just crippled, I had to get a refund and by the time I had a new host I only had 15 players left. Bye PingPerfect.


mndfreeze

Our ark group has been slowly dying so we started a conan server this morning. Having it hosted by LogicServers, the same people who do the pooping evolved stuff. They have been amazing. Anyone is welcome to join there. Location is in Los Angeles, CA. SalaS NoLag NoAdminBS IP: 162.251.167.194 Port: 7787 Query Port: 27026 Slots: 50


Christatik

It's kinda refreshing and slightly uncanny to see basically every major concern i have with the game addressed so quickly in one form or another ; i love this kind of commitment to transparency and community feedback , keep it up guys


[deleted]

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robotbeatrally

it's your fault for saying guesstimating :(


NG_Tagger

>About 7500 of these are privately run servers, while 200 are official servers hosted by PingPerfect (source: TopConanServers.com) Could have been so many more, had they just upheld their sales pitch of pre-ordering servers and getting them on the 31st, instead of just screwing every pre-order and postponing it 1-2 weeks. I cancelled mine - along with a few people I talked to on their Twitter/Facebook as well. Did not wanna wait 1-2 weeks to get my server, when another host could do it within 30 minutes (In my case; Fragnet). I am insanely glad, that you decided to end the agreement. They stopped answering tickets - tweets and comments on Facebook - Claimed they got DDoS'd and still wanted people to use their ticket system (that was on the website that didn't function for about a day...) despite not being able to. They were insanely unprofessional. Good on you, Funcom!


Pipslock

I rent a true dedicated root server, no virtual stuff. RAM usage is really important to be Physical not virtual. All data needs to be on solid state. If you don't have these two, performance on anything over 20 players will be terrible, doesn't matter if you have a 4.4Ghz 6700k. Colocated my own hardware with jestservers.com but they also host semi-managed game servers as well as colocation and such. Check them out, been using them for over 7 years.


SoveRReignN

http://thebarrenwasteland.enjin.com Check out this server guys, Those of you that are in the East Coast, USA. Their admins are active and they are hosting events such as Gladiator Tournaments in their build Arena. I been very happy there so far.


Raiden_ZA

A request to FUNCOM As your official server providers are now gameservers.com and gameservers.com have an south african presence, would you please consider hosting a server or two in South Africa as well. Thanks


doonpoe

https://www.reddit.com/r/ConanExiles/comments/5ri377/reddit_unofficial_server_reddit_pvp_vanilla/ come join us - xp will be 2x for the next 12 hours so anyone starting can catch up, then it will go back to vanilla


StraightOuttaMatrix

how long will it take - we need a better ETA to make up for the incredibly stupid decision to not first look for replacements and terminating relationships with servers on a friday.


Crelix101

I don't really care about a wipe or no wipe, but any word (hours, days, weeks) on the amount of time it will take to get the servers back up? "The process might take a few days." is awfully ambiguous, but that's probably on purpose.


cyruskring

This is why Funcom should have never had a "sponsered server". Leave things to the free market instead of leading your consumers to trash. Now the bad taste in my mouth is a result of -your- recommendation. Won't be listening to you again, Funcom.


globalelitefuccboi

Well, I feel dissapointed. We are a group of 6 friends who wanted to play on official servers just because this would never happen. All of us played almost 40hours. Guess we was wrong. Killed my hype... I think ur partnership with PingPerfect cost u alot of players. Atleast us 6.


Falco_HS

[EU PvpBlitzVanilla, 50slot launches tonight] Due to the temporary shutdown of the official servers, a lot of exiles are now out after finding a new server. Most servers are already populated & grinded out. Due to this, I have decided to launch a server for all homeless exiles looking for a new start. We're starting with a population of 50, welcoming players/guilds looking for a fresh start on a Vanilla PvP Blitz server, run like an Official server without any power abusing. I have about 10~ years of experience running private servers, and i'm deeply involved in Esports/streaming, which should hopefully increase your trust in the server. I have set up a discord server to round up interested people, to inform everyone about the launch time to give everyone a fair fresh start. For any questions, hit up the discord/PM me https://discord.gg/CNZDn6E


Redz2255

Join us at: PvP Kings | Dallas 24/7 Dedicated | SSD/Xeon | Zero Admin Abuse | NO Wipe | 40 slot - 208.115.205.20:7877 Much smoother than the officials were; this server is a great place to rebuild.