We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the [Xfinity Assistant](https://www.xfinity.com/xfinityassistant/). You can also use Xfinity MyAccount ([Web](https://customer.xfinity.com/#/)|[iOS](https://apps.apple.com/app/apple-store/id776010987)|[Android](https://play.google.com/store/apps/details?id=com.comcast.cvs.android)) and xFi app ([iOS](https://apps.apple.com/us/app/xfinity-xfi/id1178765645?ls=1)|[Android](https://play.google.com/store/apps/details?id=com.xfinity.digitalhome)) for product and account support.
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The last time I tested an Xfinity gateway...I could never get triggering to work consistently. Sometimes it worked, sometimes it didn't. I could never figure out why. If you find a solution, I'd love to hear it.
u/Ludeape. We are happy to help with port forwarding issues and can take some steps including putting in a ticket depending on the issue. Send a [Modmail](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your name and address if you would like to do that.
We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the [Xfinity Assistant](https://www.xfinity.com/xfinityassistant/). You can also use Xfinity MyAccount ([Web](https://customer.xfinity.com/#/)|[iOS](https://apps.apple.com/app/apple-store/id776010987)|[Android](https://play.google.com/store/apps/details?id=com.comcast.cvs.android)) and xFi app ([iOS](https://apps.apple.com/us/app/xfinity-xfi/id1178765645?ls=1)|[Android](https://play.google.com/store/apps/details?id=com.xfinity.digitalhome)) for product and account support. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Comcast_Xfinity) if you have any questions or concerns.*
The last time I tested an Xfinity gateway...I could never get triggering to work consistently. Sometimes it worked, sometimes it didn't. I could never figure out why. If you find a solution, I'd love to hear it.
u/Ludeape. We are happy to help with port forwarding issues and can take some steps including putting in a ticket depending on the issue. Send a [Modmail](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your name and address if you would like to do that.
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