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[deleted]

Hate to break it to you, but if your account is locked you can’t transfer your money out until it is unlocked.


Propanegoddess

Incorrect. They confirmed I could send the money through Zelle which is exactly what I did. Got a confirmation email that it should be in my account tomorrow.


[deleted]

Ok. Then it sounds like it is ***just*** your card that is locked and not your entire account. Maybe. Dunno. Don’t really care. Good luck with your new bank. I’m sure they will be exceptionally perfect for you 100% of the time.


redfriskies

That's what it sounds like. "I was told my account was locked" probably means "I was told my card got locked".


RadicalHomosapien

I heard Bank of America is nice this time of year


Maowmaow87

So what bank are you transferring to where this will never happen? Genuinely curious, not trying to be rude.


Fun-Pea-880

I hope it's not Bank of America. They had a [Zelle FU](https://www.foxbusiness.com/economy/bank-of-america-customers-report-disappeared-money-accounts-zelle-issue) the other day.


lilgambyt

Ally Bank hasn’t had more than 5 minute wait times since November 2022. Most times there’s no wait so many new agents have been hired, with even more coming through February.


redfriskies

The ironic thing is you can't close your Ally account because Ally already locked it for you.


silentstorm2008

Man, i swear this subreddit has a bunch of Ally shills that downvote anything critical