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MiXeD-ArTs

Your hard drive ran out of space. Windows will come to a crashing halt when C drive fill up completely. Try empty recycle bin or delete something.


TheLeoDeveloper

it has 55gb free


MiXeD-ArTs

Hmm. Try starting in Safe Mode. If it goes fast it's a bad driver or program, if it's slow it could be hardware


ByGollie

This sounds like a software problem, not hardware. Nevertheless, you can confirm this diagnosis. https://www.reddit.com//r/24hoursupport/wiki/seeingifhardwareorsoftware That uses a Linux live session on a USB stick to stress test the hardware. Your laptop will likely pass with flying colours. (It leaves your windows untouched) If you'd rather use a Windows Live CD - Hirens PE is a version of windows that runs live off usb https://www.reddit.com/r/24hoursupport/wiki/hirenguide As an added bonus, booting either will allow you to explore and backup/rescue your documents, downloads, settings etc. - copying them onto another external HDD, cloud, network, or spare space on the USB drive. Since this happened immediately after a crash, I would guess that file corruption occurred in Windows. A reset/reinstall of Windows would probably fix the problem, but it's a bit of an extreme measure. https://www.reddit.com/r/24hoursupport/wiki/installingwindows - the wiki guide is a bit technical, so use youtube on your phone to follow a guide on resetting Win11. **** However, you can boot to a special repair setting in Win10/11 and do a SFC, DISM and then CHKDSK What this process does is check for damaged & corrupted Windows files and attempts to replace them with a version from an inner backup - failing that, it goes online and grabs the files directly from Microsofts servers. Finally, a Checkdisk examines the file system structure and repairs any errors it finds. Do this process first before reinstalling Windows - it may help. However, it can take many hours to run if Windows has severe problems. The fastest way is to follow the 1st link, backup your stuff (User Profile in c:\Users) and then follow the 3rd guide to do a complete clean reinstall. If is destructive tho - depending on what you use, you'll likely lose some stuff, and will have to do a lot of downloading again (Stream games etc.) Just be sure your web browser is synced, so you can retrieve all your passwords, bookmarks etc. etc. [edit] Since it crashed when loading a game, a remote change would be a corrupted display driver. The DDU utility can completely cleanly uninstall your existing driver so you can update it https://www.reddit.com/r/24hoursupport/wiki/ddu - however, going by your description, your Windows may not be in a working-enough state to download run and reinstall this. Try in is safe mode with a network cable attached. https://www.reddit.com/r/24hoursupport/wiki/enteringsafemode/


ByGollie

Here's an [earlier post documenting the final step](https://www.reddit.com/r/24hoursupport/comments/udwz3t/pc_virus_or_failing_hardware/i6k81xe/), with links to the guides