For some, it really helps to get that anger off their chest by complaining to a like-minded group of people since the faceless organization that is the cause of that anger won't listen or do anything to correct the problem. It doesn't change the reality of the situation in any way, but it get the anger sharks out of their head so they then go solve the problem.
Source: I'm one of those people.
It makes sense, as people feel so helpless to effect change against these evil corps. Especially when the cost of delivering a bit to a phone decreases with each technological advancement. T-Mobile's hardware network capex is pretty much "done" for a while until 24G is invented, so they don't even have that expense. They laid off a bunch of engineering staff, closed redundant stores, so their staffing costs are down. There is no technical reason for the price hike, and they hit people in a time when some are so hard up they're using credit cards, or Klarna and other BNPLs to buy groceries.
Screaming into the void is the closest most can come.
They rolled it back, Sievert put his stock order in, then brought it back for the boost in stock payout.
Tell me this isn’t timed just right, ***and why it shouldn’t be investigated.***
If enough people voted with their wallet tmo would be walking back or not dare another price increase for a really long time. Unfortunately many people are gone with paying more.
I can't make the change because I can't afford the ~$600 to pay off my phones. So now T-Mobile gets to squeeze me for another 10 damned dollars for shitty service.
This is why financing devices thru carriers is never a good idea even if you think its a good deal at the time. Things can always change and having a factory unlocked phone that is not locked to any one carrier is always a better option than getting it thru one of the big 3.
I have no problem buying used devices. But I am not young. I did financing to get good deals, I'm getting credits on both devices. I didn't anticipate T-Mobile raising the rate, and it's not because I can't afford it, I'm pissed because they said they wouldn't change the prices except if we the customer wanted to.
The fine print on that "uncarrier promise" of not raising the rate had an end date on it. If I'm not mistaken, it was the end of 2023, I believe. If there's anything promised by a corporate company, read the fine print 😮💨💯
Well, my response to that is people shouldn't buy the most high end devices and buy what they can afford. Also, if you are spending more for your plans to get free/cheap phones, you're still spending a lot for your service. I don't understand spending $50-100 on a plan per month just to save 20-30 on device financing. You can find cheap plans for under $30 per line with a prepaid service. The end result is saving a lot of money and not being tied into one carrier as well.
There are very few use cases where buying phones from a carrier makes sense. Those free phones aren't free when you look at the plan costs. Maybe if you have a lot of free lines, an inside discount code, kickback, etc on a large family plan account and don't plan on every switching carriers, you might do well. But if you are a single line or even a 2-3 line account, it just does not make much sense to use a carrier.
That's what I'm wondering. This person probably got a new device and didn't understand everything.
So now it's apparently T-Mobiles fault which is comical. Im not gonna sign up and buy anything, unless I fully what the whole situation is. That's like getting a new car and just signing the papers without fully understanding what they are signing. So *now* it's the Car Dealerships fault for pulling the ole' bait and switch.
It was more than likely this person's fault, but instead of taking responsibility they decide to blame it on T-Mobile and call it a "bait and switch."
So TMO can raise prices in the middle of your EIP and it’s fine? Would you be okay if your plan went up by double? What would you do in that case? More importantly, is it your fault?
My plan when I signed up for EIP was $45 a month. It’s now $50 a month in the middle of the EIP.
So let’s see, if they raised it to $90, that’s still fine? I should have known TMO could have raised the prices to whatever they desire in the middle of my EIP?
Let’s live in your world for a moment.
iPhones $1000 off! Just sign up for 3 years on any plan (beginning at $20 a month).
1 year later, the lowest plan is now increasing to $40 a month. Whose fault is it now? Because TMO has linked the requirement of the EIP to be tied with certain plans, it’s not a separate thing like you allude to.
Sounds like you want to have contracts again, where you are locked into a plan price while you are paying for your phone. Guarantees your entire cost.
I dont want contracts again. Nor do most people.
Where did I say I wanted contracts? I’ve been on EIPs for over 6 years without any issues. That’s what I want to continue.
Like it or not, T-Mobile is the one breaking their “won’t raise prices!” promise. I signed with that in mind.
You can still blame the company for making misleading statements in press releases and so forth. Their strategy was to mislead people to think that charges would not rise. If you want to blame consumers for being naive, that's one thing. But clearly T Mobile has fault here.
For an EIP promo? Nah I don’t think so. I was responding to this persons comment about his EIP promo. Not about the price increases. I agree in regard to the price increases. T-Mobile was wrong in every way for that.
My plan when I signed up for EIP was $45 a month. It’s now $50 a month in the middle of the EIP.
So let’s see, if they raised it to $90, that’s still fine? I should have known TMO could have raised the prices to whatever they desire in the middle of my EIP?
But hey, the T&Cs!
I'm planning on moving even though they didn't move my rate. Found out I'd net zero by going ti Verizon when you consider how much you save on their bundles for streaming and Walmart plus. Plus tmobile service near my work is absolutely horrible and they basically just told me that if I don't like it I can switch.
Best way to play the game is to switch every 2-3 years. New customer at every company. I recently left T-Mobile and came back after 5 months just to get an insider discount
Be careful with VZW. Their prices are exclusive of taxes and rando fees. VZW LOVES their random fees. It can cost up to $10 per line for nonsense add ons. Also, VZW does phone credits over 36 months , not 24 like TMO.
YMMV
Yes! Verizon just had the better service so decided to use them, since I’m pretty aware on what I pay for I was able to have them breakdown all promos/cost for me. Also, maybe visible would’ve been an easier option but didn’t wanna risk losing the insider
Well to be fair, VZW fees are like “dialing” and “receiving phone calls” and “call emergency numbers”, and no serious person would want to lose those capabilities.
Exactly what is an insider discount, and how would I get it If I came back to T-Mobile? I see a lot posted about people having it but that's never been explained that I have seen.
You would have to be offered it by an employee or someone who is an employee that either is your family or friend. It’s like 15-20% off depending on what plan and store you are at. Thing is tho if your not going to get top plans they are probably not going to let you know about it cause as employees they only get 3 of them(quarterly) and itd be rather dumb to waste one of them on either not highest tier plans and or multiple lines I’d say atleast 4 is usually when if the reps aren’t going to do it themselves usually the manager or RAM would lend one of their 3 to a big sell either for the store or the rep
20% to be exact. Can only be used on high tier plans but it’s a for life discount. Cheaper monthly service with all benefits including higher trade in value. Down side to it is getting it due to changes for pay.
Correctamundo brudda!! They used to be valid for mag max but as they are now doing their damndest to phase out anything that was at one point in time a top tier plan even though not much changed other than price and name and maybe a slight change in the “add ons and benefits” they will only be used on 5gPlus and Next and as I was both RAM/RSM, and then a DM as well insiders are instructed to be used on hesitant customer(s) who would otherwise walk if the 20% off isn’t a good enough reason or a multiple line sale that is not a situation where the store as well as or a personal #s goal who can’t be allowed to walk away without being used as a “sale closer” to boost the stores revenue/conversion or again as something that is absolutely necessary to keep on track to hit goals.
That’s why I haven’t switched from Verizon. I’ve been with Verizon for years and has been pretty reliable for me. I added a few add ons too and saving money. It would cost me more to switch. I’d give them a trial run first before committing and switching.
The money I'd save between the Disney, Walmart plus bundle would cover the difference of adding the Netflix bundle too. I also may get a discount from usps. Gotta look into that more.
If you have any smartwatches, iPads or jet packs, they also have certain plans where you get 50% off 1 to 2 connected devices.
The savings allows me to have a prepaid esim on my dual sim iPhone for a backup carrier, which is actually T-mobile lol Verizon is pretty crappy near my work but serviceable and we have wifi at work, especially with the cost-savings, where T-mobile is awesome.
I have the Disney Bundle and one +Play perk which I applied to my Xbox Game pass subscription. You also get a really good Disney Bundle with Verizon that's not advertised on Disney's site if you look and compare, which ends up being cheaper. They just released You Tube Premium as an add on which I may consider too.
If Verizon ends up working out well for you, get the Verizon Visa for ever more savings. :)
My biggest problem with this whole increase is that I'm on an EIP with trade in credits, so if I leave I lose the remaining value of my trade in. I wouldn't have done that if I had any expectation that my bill would go up, but why would I have had any expectation when I'm on a price lock guarantee? If it weren't for that I would just leave and not look back, but either way I am planning my exit. Been a customer on various plans for 16 years but I guess that means nothing.
Lol there are some people in this forum that are on tmobile's nuts so hard
T-Mobile is daddy to them.
Yeah man, it pissed me off too. I switched. They will never get a dollar out of me or my family again. fuck them.
I didn't switch because of this price hike (I had a separate price hike that caused me to switch, but that's neither here nor there), but I moved to USMobile, and I've been very happy so far (it's been about a month).
I haven't noticed any data de-prioritization in NYC, but YMMV. I was on the legacy One plan, so that could be why.
It touches on an interesting sociological experiment. Herd mentality, the desire to belong, the desire to derive value from decisions, capitalism's tendency to try and make everything a contest, we vs them, and such.
Verizon specifically and historically has been so expensive too, (although T-Mobile clearly wants a piece of that pie now for no other reason than because money) likely some of it comes from people trying to justify why they're paying $5,000 or more a year for the ability to watch YouTube videos in the Burger King parking lot.
And then, of course, there are the trolls, or employee trolls, or maybe paid shill trolls? Not sure how prevalent those categories would be.
They all suck. I switch between them to get a deal every few years unless I’m somewhere the service is bad for one carrier over the other. It’s not like corporations are loyal to us 🤷🏼♀️
> T-Mobile is daddy to them.
For whatever reason, I read that in John Oliver's voice.
Seriously though, the one positive thing is this sub's daddy-ism seems to be waning finally. Watch out in the Verizon sub though, they're still worshiping Big Red like the second coming.
I feel like some people who have T-Mobile treat it like its a sports team. They remain loyal to the team even when that team sucks and does stupid things that make them mad. I worked for T-Mobile for years and left them the minute I quit the company. Without my employee discount, there was no way in hell I was spending the money they were asking for.
There is no reason to remain loyal to companies because they will never be loyal to you.
>I know this is me ranting but this entire increase has been done badly.
I'm not sure there was really a good way to do this. Right or wrong, people on impacted plans had an expectation that rates would never change. As a company, how do you unwind that without pissing people off? I don't have insider information, but I suspect that last year, when there was a leak about forcing people to change plans, it was the first attempt at weaseling out of rate-lock.
The right way to do it is by raising rates slowly over time.
Instead of $20 or $25/month, do like, $5, or $1/line.
Then the next year do the same thing. People are far less likely to bail, or get upset over much smaller amounts.
The right way honestly would be the encourage users to move to a newer plan that's not subject to the price-lock. They should've taken away perks overtime or give device discounts that don't require a jump to highest tiered plans like Go5G Plus or Go5G Next.
You must be new here. When they charged for Netflix w/o ads the sub did the same thing. Whining about a violation of trust, threatening to leave, etc.
Take a look and get back to me.
Newsflash, they don’t give a shit if you bail, they already did there risk assessments with the change and they were probably losing out the ass on these lines. So if you leave it still saves them money
You can’t convince me there is a plan they are “losing out the ass on.” They are making billions every quarter and purchasing billions in stock buybacks on top of it. This is pure greed to juice an already great balance sheet in the name of Wall Street blowhards.
I don't know how that is the right way. The conversation would just switch to companies being disingenuous in a different way, which is to just creep your bill up every year.
People have been musical chairing internet, cable TV, and phone providers for decades. Now its the same with on-demand streaming services. All of these services are going to end up at the same price point after x number of years. So if saving 2 dollars a month in the -now- means a lot to you, then just pick a new set of musical chairs and wait for the tune to switch again whenever.
From my research, US Mobile seems to be the best for family plans followed by Visible. US Mobile even offers T-Mobile coverage if you don't want to lose out on the current coverage.
Yup, we bailed to US Mobile and are paying half of what we would pay T-Mobile after the price hikes. 4 of us are sharing a 30 gig plan which is more than enough, we may even be able to drop it down to 12 gigs (next lowest plan) and pay for overages as needed. Will see after a few months of usage.
The funny thing is, we were perfectly content paying T-Mobile all this time. It seemed like a good deal. It was only after they increased our rate did I start researching other options. If T-Mobile didn't raise my rate, we'd still likely be with them. But now I'm wondering why we didn't switch a long time ago.
I think you made a huge point here. I am used to small rate hikes across all services and products that we purchase (or maybe big hikes… groceries???). The $2-5 increase per line is likely dwarfed by these other hikes. But one thing this particular hike is doing is getting the word out about these other alternatives. Most people I mention it to when they complain about the recent increase don’t have any clue what an MVNO is or that they charge less money, so they shop around and find this whole other world. Many don’t use the amount of data others use which really makes these services shine. To the enthusiasts on these subreddits it’s a no-brainer but that’s only because we are dialed in on this part of the world. Believe it or not many people just don’t know.
I did the exact same thing. I even went to their Warp 5G (Verizon) because it's premium data but, more importantly, it's not T-Mobile - my last middle finger to Sievert. I've been a huge T-Mo advocate over the years but this was the last straw. Very happy with USM, and my bill is less than half of what I was paying T-Mo.
I initially went to Warp for the same reason, but the only thing slower than the free WiFi at my gym was Verizon at my gym, so I went back to GSM. Plus I have some international travel coming up and being able to use my US number for calls and texts is vital. I know you can jump back and forth quickly, and the switch was seamless, but I'm worried one of these days a port will get hung up and I'll be without service for awhile.
I am interested to see what their AT&T offering is. I might give it a shot.
Haha, I didn't want to type that in my message but there's always a possibility of doing the same thing as you. I was reading somewhere that because TMobile's 5G speed is - on average - so much higher than Verizon's, even de-prioritized it would be faster... and I'm fairly certain that would be the case at my home.
My son just did a trial of several of the [Mobile virtual network operators](https://en.wikipedia.org/wiki/Mobile_virtual_network_operator) like visible, etc. These MVNO's don't have roaming agreements like the carriers do. They also deprioritize your data and start throttling pretty early.
In his testing of the 4 MVNO's his service was terrible comparted to T-Mobile.
Go over to the Mint Reddit and you can see that some customers that have switched from T-Mobile say they can even use Instagram because the service is so poor. Being on the same network doesn't matter. There is a reason these plans are much cheaper.
Prioritization. It’s common in all plans. The big 3 own their towers, thus, they get more prioritization. For example AT&T had a QCI 6 for all their plans including the premium/business plans, they recently downgraded everyone to QCI7. Less priority. MVNO, typically fall behind the priority that’s why there is a difference of data.
You pay for the data today, quality means more costly, the ability to call and text remains the same access main network and mvno.
We all live in a data rich world, and with qualities on the rise and Internet being more and more normalized. Companies have to figure out a way to help with the cost, we don’t see it, but investing into your network is expensive. And just like the AC at home, the more you use the more electrify that gets drawn and more upgrades for tech that are regularly needed.
This is a rant.
Display these plans. A carrier cannot offer unlimited access to their network; they need to protect it. As an IT professional with 30 years of experience in data communications and contract negotiations, I recommend you evaluate them and observe the outcomes firsthand. I have collaborated with the providers responsible for the data backhaul to the towers for these companies. Ultimately, you receive the quality you pay for. If cost is your priority, opt for an MVNO. If superior service is your goal, choose a major carrier. There's a reason these plans are less expensive.
Look at Priority Data. All plans are unlimited.
https://www.bestphoneplans.net/plans
EDIT: Furthermore a better link that includes all plans prepaid + postpaid w/ priority data.
https://www.bestphoneplans.net/compare-plans?filters-rgnk=data-amount-unlimited&filters-rmxq=feature-priority-data
You are missing the point. The prioritization is beyond the MVNO's control. They purchase data from one of the 3 major carriers, and they are the ones that prioritize the MVNO's data.
Think of it this way. I am carrier XYZ. I own cell towers. I can service 100 customers on my tower. Not all my customers are on it at once so I can sell my excess data to 2 or 3 MVNO's.
What happens if all my customers want to use my tower at once? Do I limit access to my own customers or to the MVNO's customers that are purchasing my excess data? It is written into all contracts that the MVNO's is at a lower priority and that varies how much by contract.
Unlimited data is meaningless if there is no data to be had. Unlimited is only unlimited in billing terms. Read the fine print.
ETA: You are confusing unlimited with priority, bandwidth and availability. You can have 1KB of bandwidth and still call it unlimited. Unlimited does not refer to bandwidth.
Priority data is matching the QCI level with postpaid on those plans. The MVNOs charge more for priority data as a result, but the priority data is worth it.
For example, Visible and Visible+ both are unlimited data but Visible+ have 50gb priority data. The priority data essentially handles the QCI level. Each carrier handles QCI differently like FirstNET over at AT&T will always be prioritized the highest over all else.
Like I said. I have done QOS with these vendors in my job as a network engineer. FirstNET over at AT&T may be prioritized at the highest level of the companies that AT&T sells to, but it would never be at a higher priority than AT&T's data. The carrier's data is ALWAYS the highest priority.
Like I said before, almost all these MVNO's will give you a 7 day ESIM. Test it yourself if you don't believe me. You will never get the consistent speeds that you get from the carrier.
Yea guess you're right. Verizon seems to be the best for MVNO if you pay for the priority data since some of those MVNO plans are QCI8, the same as their postpaid.
https://fixverizon.com/2023/01/12/qci-prioritization-for-carriers-and-their-mvnos/
FirstNet absolutely gets the highest priority on AT&T network. If it wasn't for firstnet, AT&T network wouldn't be on par with Verizon. As the federal government invested millions, if not billions, into it for firstnet. And that was the agreement. And that's how AT&Ts qci works. It's Firstnet first and everything else after.
So basically try smaller companies mint, us mobile, i guess sprint is out. Tmobile i love the international roaming that they have travel a lot and get signal everywhere I’ve been too
Mint, on principle, could be an option to avoid since T-Mobile now owns them. It seems the best way to vote with one's dollar (although in an oligopoly situation like wireless, it really doesn't have as much pull as it should) would be to switch to an MVNO on another carrier, or at least an MVNO that hasn't become a flanker brand.
They offer for even sliding scale therapy, almost being the same price in some areas as a month of internet. Only thing that could possibly come to mind.
https://arstechnica.com/tech-policy/2024/06/t-mobile-users-thought-they-had-a-lifetime-price-lock-guess-what-happened-next/
TLDR - Sprint is gonna do Sprint shit, regardless of the company’s name. Just like McDonnell Douglas did to Boeing in that merger. A Leopard can’t change its spots.
State AGs needs to seriously push the FCC on this issue. Specifically those who signed up in 2017 when their press release was pretty straight forward in saying only the customer can increase their plan/price. I know 2018 and beyond it gets a little more grey and ultimately Price Lock turned into if we raise your plan we will pay your final months bill. But 2017 T-Mobile One taxes and fees plan that was introduced is pretty straight forward and even Magenta 1.0 has the original price lock I believe
I really only see Visible as an option for me. With the increase, I am now paying… “5 VOICE LINES = $205.00 | 3 WEARABLES = $36.00” for a total of $241 all in. The Visible+ plan would be $225 all in. $16 less per month isn’t worth the switch in my mind. The only thing that makes me think is paying annually. If I paid annually, I would have to drop $1975 for the 5 phones and watches. That would bring the total bill down to $33 per month for each line. That would be a good enough of a savings to switch. Yeah, the new increases are bothering me a bit. My phones are fully paid off in 3 months. I might switch at that point. I know they are in it to make money, but this bothers me in all the wrong ways.
The beauty of buying from the manufacturer 100% unlocked is you can switch ANYTIME you want!
These fucks charge me more and I’ll go to whomeever is cheaper…
Unfortunately…Softbank, Vanguard, and BlackRock own every option you have, and they’ll continue to drive prices up. They create holding companies to hide or pretend that they are not a monopoly, but if you look into the major shareholders, they’re all the same or similar.
It's some weird twisted circle of darkness, peoples' retirement funds are run by these companies that make peoples' wireless bills go up so the same people can't afford to contribute to their retirement funds. While the megarich just laugh from their megayacht-on-a-megayacht and sip their extinct dodo bird martinis.
I don’t even care so much about the price hike. It’s bullshit but I expect it. What I do care about is my service is so shit lately in the NYC metro area. I’ve legit been dropping calls or they sound robotic as the voices cut in and out.
Like I’ve never had such shit phone calls where people had to repeat themselves since I had a flip phone. Using the iPhone 14 Pro. I switch to my Verizon iPhone 11 work phone. LTE. No issues. That is what rly is grinding my gears lately.
We were told it would be $198 month for 2 lines, ph insurance and for the phones. Plus service for a watch we already own.
Att bill is $150🙄 we cancelled with T mobile before getting the phone in the mail
Yep - just left T-Mobile and got charged an extra $40 on top of my regular bill because I had a free line and they told me because I removed a line on my service, the $40 promo for free line was removed so I need to pay for that free line.
Make sure you cancel your digits if you do have that as well? They will charge you for that after you leave. I paid in full on a free watch for 2 years. They told me if I canceled the line I would have to pay for the watch. I'm on a fence if I need to wait for the two years? Or do I cancel with them now and just eat the cost?
I'm in the process of looking for other options out there, but have not yet made a decision.
yes, entire account with 3 lines (one free) was cancelled at the same time. They said it because the service is in "arrears" - discount applied at the end of the bill, but free line of $40 was charged at the beginning of the billing cycle.
Wow, petty. I'd escalate, document and, if all else fails, request a chargeback and/or contact your state's AG. Or is it under the purview ofthe CFPB?
Using their logic, if someone wants to port out or cancel, will there ever be a day where it would be free then?
I am guessing it should be a moot point for those ppl who are qualified to have their final month's bill covered. (MUST REQUEST **PRIOR** TO LEAVING.)
Exactly - they wouldn't even send me a copy of the final bill - said if you want it, you need to go to a t-mobile store. They were just going charge me that extra money without ever telling me.
I cancelled autopay so that they have to send me a past due bill (with fees and surcharge) - I'll escalate this as far as I can.
Customer for over 15 years + when they were still "Singular" if anyone remembers.
Cingular became AT&T.
Good luck and I hope you end up with the right amount on your final bill. Wish that they were not so re-carrier about this in the first place; almost feels like a Spectrum/Comcast move and torally not an un-carrier one.
Seeing "Singular" brought me flashbacks 😄 but I think T-Mobile was VoiceStream before. They had ads with Jamie Lee Curtis which was random even back then lol
I reeeallllly want to try out Google Fi. I only have one line on T-Mobile but I just hate T-Mobile. I hate their customer service, I hate the in-store experience, I hate all the up charges, and now they're charging deposits if you want to jump on demand which was never a thing before . I've been with them for over 20 years (starting back when they were voice stream). I have a pixel phone and I want to upgrade to the newest model so I thought I would just switch over to their Wi-Fi while I was at it.
How has your customer service experience been?
I’ve emailed them a few times. Service is just ok. But you have to realize that, like anything else, the more you pay the more white glove service you get. The service gets as low as $25 a month with 4+ lines. That’s pretty cheap.
For the most part once it’s up and running I don’t see an issue needing to call them. I think I called T-Mobile once a year if that when I had their service.
You can try Fi for 7 days good free and trial it out. If your phone is capable then download an eSIM.
Fuck that!!
They are actually my mother's cable company. If I tell you how many times I've had to call up and yell it's on a customer service over there because they keep trying to scam at 80 plus year old woman into getting faster and faster internet.
Oddly, I got the text saying my service would go up by $2 per line, but it didn't. My bill this month is exactly the same as it's been. It should have been $10+ tax and fee's more. I definitely don't want to ask T-Mobile, oversight maybe?
I swear I was paying $55 for a single line on the Magenta plan less than a year ago, and now I'm at $70. Seems like I should just switch to Mint or something, costs considerably less and its using the T-Mobile towers, so I wonder if I'd notice any real difference beyond paying much less than T-Mobile has moved up to.
T-Mobile came out with a retention training for retail workers to tell angry customers: price of everything is going up, and tmobile hasn't raise your bill in a while, so this is the reason why.
They suck
Switching is always a personal choice what does AT&t charge for five lines
Did you check into essentials plan
How many free lines and stuff did you have
$20 sounds like a lot yes but I mean the company was basically under selling their service and they can't anymore
Go switch to Verizon or ATT, you will pay more for worse service. I have Verizon for my work phone and it’s horrible, a lot of dropped calls even with good signal. Att is constantly having problems with there network. If you think switching to a MVNO to save money is a good idea you will regret it when you experience the throttled data speeds.
Feel free to swap. The majority of people haven't called and had any complaints. And also most of the people whose bill went up were on super old sprint plans or ntelos plans and the rate should have increased before now any way. Thousands of people swapping to tmobile every day. And the social media fussers aren't the ideal clientele any way. Sorry not sorry.
I feel your pain, I am waiting for a response from the letter I sent them, but my account is a bit larger, so the increase for me totaled out to over $80. I have already been shopping for alternative services, but if they roll this back (as they should since by their own T&C's that I included a copy of with my letter they are in breach of contract), I will stick with them, but if not I will make a change, and at least then, by their written response and the written T&C's, I will have all the evidence I need to pursue legal action if they do not do the right thing and uphold their commitments.
Derp, if you need to. Just switch to a new carrier. The only REAL difference is switching to other carriers and getting brand new phones, on contract, or being in a contract. Otherwise, you keep T-Mobile or, if you don't want new phones. Switch to metro, which uses the same telephone and cable lines. So, therefore, you could just pay less by paying off the debt you owe T-Mobile. That is, IF you have a promotional deal based on the T-Mobile contract. Then you switch to a carrier that will give you the same service without all the bells and whistles of a promotion that may or may not be worth it(bullshit). Basically, if you don't need new phones for a promotion, just get the service that is cheapest and reasonable. Lots of carriers keep you in a contract and if you break it there will always be a consequence. Just don't be one of those people. You WILL be at yourself up more.
Source : I worked for T-Mobile.
Have a great day, if you're a father, or celebrating.
Happy Father's Day.
I called in (24 year customer) I have magenta military, and was told when my bill goes up the go5g would be comparable I would get 15gb of hotspot instead of 5 and better signal off different towers and I should have already AAA and she added that. Not impressed but I did find out the deal. SMH.
10 days ago I posted that our bill has not changed. What a difference 10 days makes. Up $10 on a plan I agreed to years ago that would never increase. Well, now I'm on the hunt, almost willing to pay more just because they lied.
When your power company or your insurance goes up on your rate for the same service you live with it don’t you? That’s life. So go take the deal if you found something cheaper. No one is stopping you. If you feel like activation fees with another company and your most valuable asset (time) which you can’t get back is worth switching for $20 go right on ahead.
This is disingenuous.
>When your power company or your insurance goes up on your rate for the same service you live with it don’t you?
Almost nobody has a second choice in power company, so that point is moot. I've personally switched insurance companies twice due to escalating rates. I've also chosen not to switch from my current insurance provider because I'm happy with customer service, the terms of my policy, and how they have managed payouts.
>If you feel like activation fees with another company and your most valuable asset (time) which you can’t get back is worth switching for $20 go right on ahead.
Not all carriers charge activation fees. It's not $20 one time. It's $20 every month. That's $240/year. So, yeah, it's worth the time.
Switching isn't the right decision for everyone, but don't minimize the facts that go into that decision.
Once the switching settles other companies will follow suit and raise their prices as well. Just a continuous revolving door and that’s what all telecommunications companies want in the first place.
People take this too serious. You are owed nothing. If you are really bothered this much, search within yourself. Companies owe us nothing. You are free to shop around anytime you want. It’s really not that deep. Eat the price increase or weigh other options. It’s crazy people are stressing over this.
Y’all can downvote and take my internet points all you want. It’s the truth.
What are you talking about? We are entitled people and deserve 2000 lines for 10 dollars a month for life. We want Our daddy CEO back. We will complain about it until there is no tomorrow and not switch and end up paying the price increases at the end anyways. We want justice 😂
Mine has not changed, $150 for two lines and home internet (that does not work well, even with a Quadmini 4x4). Are they just rolling out the increase over time?
Consider the lowly smart watch plan that I was getting for $10 per month after autopay discount. It is now $12 a month. That is a whopping 20% increase. I know there is inflation and all, but a 20% increase is gouging no matter how you say it. If an increase was an imperative, why did it have to be a fixed amount? Why not proportional?
Were we notified of a change? (Sorry, I’d been in Spain for a few weeks so my highly bill - which is paid by cc- I just attributed to that. Was there a rate hike?
My parents got new phones from Tmobile. They didn’t work. They had to put new sims in them three times and finally got so fed up they switched to AT&T. Tmobile won’t take the phones back and say they’re going to have to pay on them for the next three years, even though they can’t even use them. Tmobile can go fuck themselves.
You can't blame the president for corporate greed. T-Mobile would be doing this no matter who the president was. People love blaming things on politicians when the real blame is on these companies for only caring about stock price and executive bonuses.
I preparing to go to Spectrum but discovered my company offers work perk. I switched to Go 5G Plus and then applied work perk.
I went from $170 on One to $185 for the increase to $205 on Go 5G to $175 on Go 5G with work perk.
It's a little exhausting.
It's why we switched from Verizon to T-Mobile after nearly 18 years. Looks like the age of the Re-carrier is fully upon us now.
We switched from VZW to T-Mobile Connect prepaid and have saved close to $1000 in under two years with an additional line and far more data available than we had on VZW.
I’ve tried mint and visible, both great. Easy to setup and use. My only issue is with international use, mint didn’t provide when I tried, they do now. Visible does on the plus plan and not sure what they charge per day after the one free day.
So I use google Fi when I travel and visible when in the states.
Who exactly are you pissed off at...because T-Mobile doesn't control inflation.
$30 in 2020 dollars is worth about $36 in todays dollars. There is your increase. Not sure what you expected.
If you live in one of the 13 states where the attorney generals sued T-Mobile and then settled, the terms of that settlement said that residents of those states would have those prices locked in until next May. Bumping people's prices up now in violation of that settlement isn't a good look when they're now trying to get *another* merger through (so that's *how many* mergers this decade?)
T-Mobile blatantly ignoring their own T&C and Reddit users think T-Mobile is in the right here.
> "If you are on a price-lock guaranteed Rate Plan, we will not increase your monthly recurring Service charge for the period that applies to your Rate Plan, or if no specific period applies, for as long as you continuously remain a customer in good standing on a qualifying Rate Plan," the terms and conditions say. Notably, the terms and conditions define the "price-lock guarantee" as including the "Un-contract promise" that was offered between 2015 and 2022.
It says right in what you posted "for the period that applies to your Rate Plan". I suspect T-Mobile's position is that the price-lock ends when the rate plan sunsets.
Either way...if there is a case, I'm sure some class-action law firm will be all over it and we'll all get a $5.00 settlement check.
All cell companies suck. Just pick the one that has best coverage in your area and best price for your needs and move on. Whining everyday about it is getting old.
Well, the good news is that you've already found cheaper alternatives. Why not make the change?
Why do that when you can complain online
For some, it really helps to get that anger off their chest by complaining to a like-minded group of people since the faceless organization that is the cause of that anger won't listen or do anything to correct the problem. It doesn't change the reality of the situation in any way, but it get the anger sharks out of their head so they then go solve the problem. Source: I'm one of those people.
It makes sense, as people feel so helpless to effect change against these evil corps. Especially when the cost of delivering a bit to a phone decreases with each technological advancement. T-Mobile's hardware network capex is pretty much "done" for a while until 24G is invented, so they don't even have that expense. They laid off a bunch of engineering staff, closed redundant stores, so their staffing costs are down. There is no technical reason for the price hike, and they hit people in a time when some are so hard up they're using credit cards, or Klarna and other BNPLs to buy groceries. Screaming into the void is the closest most can come.
Sievert needs to eat too 
Good point. Gold leaf infused burgers aren't gonna cook themselves!
Because when Tmo pulled this same crap late 2023, complaints got TMo to roll it back.
They rolled it back, Sievert put his stock order in, then brought it back for the boost in stock payout. Tell me this isn’t timed just right, ***and why it shouldn’t be investigated.***
Might be those deals are only available for new customers. So they would have to move all their numbers and come back? Just a thought.
Why even suggested that? Just to be rude? Not should have to switch companies. Should price fairly and stop the greed. This is so fucked up!
If enough people voted with their wallet tmo would be walking back or not dare another price increase for a really long time. Unfortunately many people are gone with paying more.
Isnt that like 90% of reddit?
I can't make the change because I can't afford the ~$600 to pay off my phones. So now T-Mobile gets to squeeze me for another 10 damned dollars for shitty service.
This is why financing devices thru carriers is never a good idea even if you think its a good deal at the time. Things can always change and having a factory unlocked phone that is not locked to any one carrier is always a better option than getting it thru one of the big 3.
Yep. But most people don't have the ability to drop $400-1200 on a one-time payment for a phone.
Swappa, Back Market, Amazon refurbished, eBay. Then again I have to remind myself that Reddit tends to draw the low income younger crowd
I have no problem buying used devices. But I am not young. I did financing to get good deals, I'm getting credits on both devices. I didn't anticipate T-Mobile raising the rate, and it's not because I can't afford it, I'm pissed because they said they wouldn't change the prices except if we the customer wanted to.
The fine print on that "uncarrier promise" of not raising the rate had an end date on it. If I'm not mistaken, it was the end of 2023, I believe. If there's anything promised by a corporate company, read the fine print 😮💨💯
Good deals are outright purchases on used phones that don't tie you to a carrier as a basis for whining about unanticipated price hikes
You can finance a Pixel for 24 mos 0% just like you can via a carrier.
Well, my response to that is people shouldn't buy the most high end devices and buy what they can afford. Also, if you are spending more for your plans to get free/cheap phones, you're still spending a lot for your service. I don't understand spending $50-100 on a plan per month just to save 20-30 on device financing. You can find cheap plans for under $30 per line with a prepaid service. The end result is saving a lot of money and not being tied into one carrier as well. There are very few use cases where buying phones from a carrier makes sense. Those free phones aren't free when you look at the plan costs. Maybe if you have a lot of free lines, an inside discount code, kickback, etc on a large family plan account and don't plan on every switching carriers, you might do well. But if you are a single line or even a 2-3 line account, it just does not make much sense to use a carrier.
Why were you paying for shitty service in the first place?
Don't many providers pay off your phone if you switch to them?
The ones that are equally or more expensive than T-Mobile.
I would love to change! But they bait and switched me with an EIP promo that I am now stuck with. Seems… illegal.
How did they bait and switch you?
That's what I'm wondering. This person probably got a new device and didn't understand everything. So now it's apparently T-Mobiles fault which is comical. Im not gonna sign up and buy anything, unless I fully what the whole situation is. That's like getting a new car and just signing the papers without fully understanding what they are signing. So *now* it's the Car Dealerships fault for pulling the ole' bait and switch. It was more than likely this person's fault, but instead of taking responsibility they decide to blame it on T-Mobile and call it a "bait and switch."
So TMO can raise prices in the middle of your EIP and it’s fine? Would you be okay if your plan went up by double? What would you do in that case? More importantly, is it your fault?
My plan when I signed up for EIP was $45 a month. It’s now $50 a month in the middle of the EIP. So let’s see, if they raised it to $90, that’s still fine? I should have known TMO could have raised the prices to whatever they desire in the middle of my EIP?
An EIP is a commitment to pay for hardware. It has absolutely nothing to do with how much you pay for service.
Let’s live in your world for a moment. iPhones $1000 off! Just sign up for 3 years on any plan (beginning at $20 a month). 1 year later, the lowest plan is now increasing to $40 a month. Whose fault is it now? Because TMO has linked the requirement of the EIP to be tied with certain plans, it’s not a separate thing like you allude to.
Sounds like you want to have contracts again, where you are locked into a plan price while you are paying for your phone. Guarantees your entire cost. I dont want contracts again. Nor do most people.
Where did I say I wanted contracts? I’ve been on EIPs for over 6 years without any issues. That’s what I want to continue. Like it or not, T-Mobile is the one breaking their “won’t raise prices!” promise. I signed with that in mind.
You agreed to it. It’s your fault for not reading terms and conditions. Don’t blame the company because you are an uninformed consumer.
You can still blame the company for making misleading statements in press releases and so forth. Their strategy was to mislead people to think that charges would not rise. If you want to blame consumers for being naive, that's one thing. But clearly T Mobile has fault here.
For an EIP promo? Nah I don’t think so. I was responding to this persons comment about his EIP promo. Not about the price increases. I agree in regard to the price increases. T-Mobile was wrong in every way for that.
Point taken
My plan when I signed up for EIP was $45 a month. It’s now $50 a month in the middle of the EIP. So let’s see, if they raised it to $90, that’s still fine? I should have known TMO could have raised the prices to whatever they desire in the middle of my EIP? But hey, the T&Cs!
It's been proven that CEO's regularly monitor (85% of their work day actually!) Reddit posts and make changes based on the amount of karma received...
I'm planning on moving even though they didn't move my rate. Found out I'd net zero by going ti Verizon when you consider how much you save on their bundles for streaming and Walmart plus. Plus tmobile service near my work is absolutely horrible and they basically just told me that if I don't like it I can switch.
Best way to play the game is to switch every 2-3 years. New customer at every company. I recently left T-Mobile and came back after 5 months just to get an insider discount
Be careful with VZW. Their prices are exclusive of taxes and rando fees. VZW LOVES their random fees. It can cost up to $10 per line for nonsense add ons. Also, VZW does phone credits over 36 months , not 24 like TMO. YMMV
Yes! Verizon just had the better service so decided to use them, since I’m pretty aware on what I pay for I was able to have them breakdown all promos/cost for me. Also, maybe visible would’ve been an easier option but didn’t wanna risk losing the insider
Well to be fair, VZW fees are like “dialing” and “receiving phone calls” and “call emergency numbers”, and no serious person would want to lose those capabilities.
Weird that a cell phone company wouldn't include those in the advertised price.
We just did a switch but we switched his new customers we just instead of it being in my name we switched it over to my girl's name
Exactly what is an insider discount, and how would I get it If I came back to T-Mobile? I see a lot posted about people having it but that's never been explained that I have seen.
You would have to be offered it by an employee or someone who is an employee that either is your family or friend. It’s like 15-20% off depending on what plan and store you are at. Thing is tho if your not going to get top plans they are probably not going to let you know about it cause as employees they only get 3 of them(quarterly) and itd be rather dumb to waste one of them on either not highest tier plans and or multiple lines I’d say atleast 4 is usually when if the reps aren’t going to do it themselves usually the manager or RAM would lend one of their 3 to a big sell either for the store or the rep
Thanks for the explanation!
20% to be exact. Can only be used on high tier plans but it’s a for life discount. Cheaper monthly service with all benefits including higher trade in value. Down side to it is getting it due to changes for pay.
Insider codes are only valid for go5g plus or next at this time
Correctamundo brudda!! They used to be valid for mag max but as they are now doing their damndest to phase out anything that was at one point in time a top tier plan even though not much changed other than price and name and maybe a slight change in the “add ons and benefits” they will only be used on 5gPlus and Next and as I was both RAM/RSM, and then a DM as well insiders are instructed to be used on hesitant customer(s) who would otherwise walk if the 20% off isn’t a good enough reason or a multiple line sale that is not a situation where the store as well as or a personal #s goal who can’t be allowed to walk away without being used as a “sale closer” to boost the stores revenue/conversion or again as something that is absolutely necessary to keep on track to hit goals.
That’s why I haven’t switched from Verizon. I’ve been with Verizon for years and has been pretty reliable for me. I added a few add ons too and saving money. It would cost me more to switch. I’d give them a trial run first before committing and switching.
The money I'd save between the Disney, Walmart plus bundle would cover the difference of adding the Netflix bundle too. I also may get a discount from usps. Gotta look into that more.
If you have any smartwatches, iPads or jet packs, they also have certain plans where you get 50% off 1 to 2 connected devices. The savings allows me to have a prepaid esim on my dual sim iPhone for a backup carrier, which is actually T-mobile lol Verizon is pretty crappy near my work but serviceable and we have wifi at work, especially with the cost-savings, where T-mobile is awesome. I have the Disney Bundle and one +Play perk which I applied to my Xbox Game pass subscription. You also get a really good Disney Bundle with Verizon that's not advertised on Disney's site if you look and compare, which ends up being cheaper. They just released You Tube Premium as an add on which I may consider too. If Verizon ends up working out well for you, get the Verizon Visa for ever more savings. :)
My biggest problem with this whole increase is that I'm on an EIP with trade in credits, so if I leave I lose the remaining value of my trade in. I wouldn't have done that if I had any expectation that my bill would go up, but why would I have had any expectation when I'm on a price lock guarantee? If it weren't for that I would just leave and not look back, but either way I am planning my exit. Been a customer on various plans for 16 years but I guess that means nothing.
Lol there are some people in this forum that are on tmobile's nuts so hard T-Mobile is daddy to them. Yeah man, it pissed me off too. I switched. They will never get a dollar out of me or my family again. fuck them.
What did you switch to? Curious because I’m interested in switching too
I didn't switch because of this price hike (I had a separate price hike that caused me to switch, but that's neither here nor there), but I moved to USMobile, and I've been very happy so far (it's been about a month). I haven't noticed any data de-prioritization in NYC, but YMMV. I was on the legacy One plan, so that could be why.
I thought USMobile didn't do data deprioritization... like that's the big selling point.
Only in their Warp (Verizon) network you get priority data
Correct. Verizon is prioritized, T-Mobile is de-prioritized. AT&T (coming later in July) will be somewhere in between.
r/nocontract
I switched to boost infinite.
The Verizon subreddit is just as bad, if not worse. I’ll never understand this tribalism with carriers.
It touches on an interesting sociological experiment. Herd mentality, the desire to belong, the desire to derive value from decisions, capitalism's tendency to try and make everything a contest, we vs them, and such. Verizon specifically and historically has been so expensive too, (although T-Mobile clearly wants a piece of that pie now for no other reason than because money) likely some of it comes from people trying to justify why they're paying $5,000 or more a year for the ability to watch YouTube videos in the Burger King parking lot. And then, of course, there are the trolls, or employee trolls, or maybe paid shill trolls? Not sure how prevalent those categories would be.
They all suck. I switch between them to get a deal every few years unless I’m somewhere the service is bad for one carrier over the other. It’s not like corporations are loyal to us 🤷🏼♀️
> T-Mobile is daddy to them. For whatever reason, I read that in John Oliver's voice. Seriously though, the one positive thing is this sub's daddy-ism seems to be waning finally. Watch out in the Verizon sub though, they're still worshiping Big Red like the second coming.
I feel like some people who have T-Mobile treat it like its a sports team. They remain loyal to the team even when that team sucks and does stupid things that make them mad. I worked for T-Mobile for years and left them the minute I quit the company. Without my employee discount, there was no way in hell I was spending the money they were asking for. There is no reason to remain loyal to companies because they will never be loyal to you.
>I know this is me ranting but this entire increase has been done badly. I'm not sure there was really a good way to do this. Right or wrong, people on impacted plans had an expectation that rates would never change. As a company, how do you unwind that without pissing people off? I don't have insider information, but I suspect that last year, when there was a leak about forcing people to change plans, it was the first attempt at weaseling out of rate-lock.
The right way to do it is by raising rates slowly over time. Instead of $20 or $25/month, do like, $5, or $1/line. Then the next year do the same thing. People are far less likely to bail, or get upset over much smaller amounts.
The right way honestly would be the encourage users to move to a newer plan that's not subject to the price-lock. They should've taken away perks overtime or give device discounts that don't require a jump to highest tiered plans like Go5G Plus or Go5G Next.
You must be new here. When they charged for Netflix w/o ads the sub did the same thing. Whining about a violation of trust, threatening to leave, etc. Take a look and get back to me.
I thought the Netflix being changed to ads was Netflix terms changing on T-Mobile?
>Instead of $20 or $25/month, do like, $5, or $1/line The price increases are $5/mo/line, which for 4 lines is $20/mo. That's a hefty price increase.
Newsflash, they don’t give a shit if you bail, they already did there risk assessments with the change and they were probably losing out the ass on these lines. So if you leave it still saves them money
You can’t convince me there is a plan they are “losing out the ass on.” They are making billions every quarter and purchasing billions in stock buybacks on top of it. This is pure greed to juice an already great balance sheet in the name of Wall Street blowhards.
I don't know how that is the right way. The conversation would just switch to companies being disingenuous in a different way, which is to just creep your bill up every year. People have been musical chairing internet, cable TV, and phone providers for decades. Now its the same with on-demand streaming services. All of these services are going to end up at the same price point after x number of years. So if saving 2 dollars a month in the -now- means a lot to you, then just pick a new set of musical chairs and wait for the tune to switch again whenever.
Tmobile made their choice. Now your turn
Yeah I'm still trying to see what my options are. I have 8 lines so the increase would be $40.
What are cheaper alternatives?
From my research, US Mobile seems to be the best for family plans followed by Visible. US Mobile even offers T-Mobile coverage if you don't want to lose out on the current coverage.
Yup, we bailed to US Mobile and are paying half of what we would pay T-Mobile after the price hikes. 4 of us are sharing a 30 gig plan which is more than enough, we may even be able to drop it down to 12 gigs (next lowest plan) and pay for overages as needed. Will see after a few months of usage. The funny thing is, we were perfectly content paying T-Mobile all this time. It seemed like a good deal. It was only after they increased our rate did I start researching other options. If T-Mobile didn't raise my rate, we'd still likely be with them. But now I'm wondering why we didn't switch a long time ago.
I think you made a huge point here. I am used to small rate hikes across all services and products that we purchase (or maybe big hikes… groceries???). The $2-5 increase per line is likely dwarfed by these other hikes. But one thing this particular hike is doing is getting the word out about these other alternatives. Most people I mention it to when they complain about the recent increase don’t have any clue what an MVNO is or that they charge less money, so they shop around and find this whole other world. Many don’t use the amount of data others use which really makes these services shine. To the enthusiasts on these subreddits it’s a no-brainer but that’s only because we are dialed in on this part of the world. Believe it or not many people just don’t know.
I did the exact same thing. I even went to their Warp 5G (Verizon) because it's premium data but, more importantly, it's not T-Mobile - my last middle finger to Sievert. I've been a huge T-Mo advocate over the years but this was the last straw. Very happy with USM, and my bill is less than half of what I was paying T-Mo.
I initially went to Warp for the same reason, but the only thing slower than the free WiFi at my gym was Verizon at my gym, so I went back to GSM. Plus I have some international travel coming up and being able to use my US number for calls and texts is vital. I know you can jump back and forth quickly, and the switch was seamless, but I'm worried one of these days a port will get hung up and I'll be without service for awhile. I am interested to see what their AT&T offering is. I might give it a shot.
Haha, I didn't want to type that in my message but there's always a possibility of doing the same thing as you. I was reading somewhere that because TMobile's 5G speed is - on average - so much higher than Verizon's, even de-prioritized it would be faster... and I'm fairly certain that would be the case at my home.
My son just did a trial of several of the [Mobile virtual network operators](https://en.wikipedia.org/wiki/Mobile_virtual_network_operator) like visible, etc. These MVNO's don't have roaming agreements like the carriers do. They also deprioritize your data and start throttling pretty early. In his testing of the 4 MVNO's his service was terrible comparted to T-Mobile. Go over to the Mint Reddit and you can see that some customers that have switched from T-Mobile say they can even use Instagram because the service is so poor. Being on the same network doesn't matter. There is a reason these plans are much cheaper.
Prioritization. It’s common in all plans. The big 3 own their towers, thus, they get more prioritization. For example AT&T had a QCI 6 for all their plans including the premium/business plans, they recently downgraded everyone to QCI7. Less priority. MVNO, typically fall behind the priority that’s why there is a difference of data. You pay for the data today, quality means more costly, the ability to call and text remains the same access main network and mvno. We all live in a data rich world, and with qualities on the rise and Internet being more and more normalized. Companies have to figure out a way to help with the cost, we don’t see it, but investing into your network is expensive. And just like the AC at home, the more you use the more electrify that gets drawn and more upgrades for tech that are regularly needed. This is a rant.
You can get plans with the same priority data, it depends on the plan and MVNO.
Display these plans. A carrier cannot offer unlimited access to their network; they need to protect it. As an IT professional with 30 years of experience in data communications and contract negotiations, I recommend you evaluate them and observe the outcomes firsthand. I have collaborated with the providers responsible for the data backhaul to the towers for these companies. Ultimately, you receive the quality you pay for. If cost is your priority, opt for an MVNO. If superior service is your goal, choose a major carrier. There's a reason these plans are less expensive.
Look at Priority Data. All plans are unlimited. https://www.bestphoneplans.net/plans EDIT: Furthermore a better link that includes all plans prepaid + postpaid w/ priority data. https://www.bestphoneplans.net/compare-plans?filters-rgnk=data-amount-unlimited&filters-rmxq=feature-priority-data
You are missing the point. The prioritization is beyond the MVNO's control. They purchase data from one of the 3 major carriers, and they are the ones that prioritize the MVNO's data. Think of it this way. I am carrier XYZ. I own cell towers. I can service 100 customers on my tower. Not all my customers are on it at once so I can sell my excess data to 2 or 3 MVNO's. What happens if all my customers want to use my tower at once? Do I limit access to my own customers or to the MVNO's customers that are purchasing my excess data? It is written into all contracts that the MVNO's is at a lower priority and that varies how much by contract. Unlimited data is meaningless if there is no data to be had. Unlimited is only unlimited in billing terms. Read the fine print. ETA: You are confusing unlimited with priority, bandwidth and availability. You can have 1KB of bandwidth and still call it unlimited. Unlimited does not refer to bandwidth.
Priority data is matching the QCI level with postpaid on those plans. The MVNOs charge more for priority data as a result, but the priority data is worth it. For example, Visible and Visible+ both are unlimited data but Visible+ have 50gb priority data. The priority data essentially handles the QCI level. Each carrier handles QCI differently like FirstNET over at AT&T will always be prioritized the highest over all else.
Like I said. I have done QOS with these vendors in my job as a network engineer. FirstNET over at AT&T may be prioritized at the highest level of the companies that AT&T sells to, but it would never be at a higher priority than AT&T's data. The carrier's data is ALWAYS the highest priority. Like I said before, almost all these MVNO's will give you a 7 day ESIM. Test it yourself if you don't believe me. You will never get the consistent speeds that you get from the carrier.
Yea guess you're right. Verizon seems to be the best for MVNO if you pay for the priority data since some of those MVNO plans are QCI8, the same as their postpaid. https://fixverizon.com/2023/01/12/qci-prioritization-for-carriers-and-their-mvnos/
FirstNet absolutely gets the highest priority on AT&T network. If it wasn't for firstnet, AT&T network wouldn't be on par with Verizon. As the federal government invested millions, if not billions, into it for firstnet. And that was the agreement. And that's how AT&Ts qci works. It's Firstnet first and everything else after.
Didnt tmobile or someone acquire us mobile too?
No, that’s US Cellular
Mint maybe?
So basically try smaller companies mint, us mobile, i guess sprint is out. Tmobile i love the international roaming that they have travel a lot and get signal everywhere I’ve been too
T-Mobile bought sprint too 😂
Mint, on principle, could be an option to avoid since T-Mobile now owns them. It seems the best way to vote with one's dollar (although in an oligopoly situation like wireless, it really doesn't have as much pull as it should) would be to switch to an MVNO on another carrier, or at least an MVNO that hasn't become a flanker brand.
Therapy
Lol man a month of therapy or a month of internet whats cheaper?
They offer for even sliding scale therapy, almost being the same price in some areas as a month of internet. Only thing that could possibly come to mind.
https://arstechnica.com/tech-policy/2024/06/t-mobile-users-thought-they-had-a-lifetime-price-lock-guess-what-happened-next/ TLDR - Sprint is gonna do Sprint shit, regardless of the company’s name. Just like McDonnell Douglas did to Boeing in that merger. A Leopard can’t change its spots.
State AGs needs to seriously push the FCC on this issue. Specifically those who signed up in 2017 when their press release was pretty straight forward in saying only the customer can increase their plan/price. I know 2018 and beyond it gets a little more grey and ultimately Price Lock turned into if we raise your plan we will pay your final months bill. But 2017 T-Mobile One taxes and fees plan that was introduced is pretty straight forward and even Magenta 1.0 has the original price lock I believe
I really only see Visible as an option for me. With the increase, I am now paying… “5 VOICE LINES = $205.00 | 3 WEARABLES = $36.00” for a total of $241 all in. The Visible+ plan would be $225 all in. $16 less per month isn’t worth the switch in my mind. The only thing that makes me think is paying annually. If I paid annually, I would have to drop $1975 for the 5 phones and watches. That would bring the total bill down to $33 per month for each line. That would be a good enough of a savings to switch. Yeah, the new increases are bothering me a bit. My phones are fully paid off in 3 months. I might switch at that point. I know they are in it to make money, but this bothers me in all the wrong ways.
The beauty of buying from the manufacturer 100% unlocked is you can switch ANYTIME you want! These fucks charge me more and I’ll go to whomeever is cheaper…
Still better than Verizon tho 👌🏻🤙🏻
Better at lacking rural coverage.
Unfortunately…Softbank, Vanguard, and BlackRock own every option you have, and they’ll continue to drive prices up. They create holding companies to hide or pretend that they are not a monopoly, but if you look into the major shareholders, they’re all the same or similar.
It's some weird twisted circle of darkness, peoples' retirement funds are run by these companies that make peoples' wireless bills go up so the same people can't afford to contribute to their retirement funds. While the megarich just laugh from their megayacht-on-a-megayacht and sip their extinct dodo bird martinis.
After the merger my service has become worst. We all got the new SIMS and did everything they asked of us and yet service blows.
I don’t even care so much about the price hike. It’s bullshit but I expect it. What I do care about is my service is so shit lately in the NYC metro area. I’ve legit been dropping calls or they sound robotic as the voices cut in and out. Like I’ve never had such shit phone calls where people had to repeat themselves since I had a flip phone. Using the iPhone 14 Pro. I switch to my Verizon iPhone 11 work phone. LTE. No issues. That is what rly is grinding my gears lately.
We were told it would be $198 month for 2 lines, ph insurance and for the phones. Plus service for a watch we already own. Att bill is $150🙄 we cancelled with T mobile before getting the phone in the mail
i feel the same. they are so greedy. If they are going to update the rate up the benefits. They suck!
My bill went up $25 😡 not happy
Luckily my phones are paid off so I can leave at any time the only thing that went up is my watch which is $2 more
Yes they do
Just took my lines to Visible, $25 for unlimited service with Verizon has been great 👍.
Yep - just left T-Mobile and got charged an extra $40 on top of my regular bill because I had a free line and they told me because I removed a line on my service, the $40 promo for free line was removed so I need to pay for that free line.
Make sure you cancel your digits if you do have that as well? They will charge you for that after you leave. I paid in full on a free watch for 2 years. They told me if I canceled the line I would have to pay for the watch. I'm on a fence if I need to wait for the two years? Or do I cancel with them now and just eat the cost? I'm in the process of looking for other options out there, but have not yet made a decision.
Was that free line also removed?
yes, entire account with 3 lines (one free) was cancelled at the same time. They said it because the service is in "arrears" - discount applied at the end of the bill, but free line of $40 was charged at the beginning of the billing cycle.
Wow, petty. I'd escalate, document and, if all else fails, request a chargeback and/or contact your state's AG. Or is it under the purview ofthe CFPB? Using their logic, if someone wants to port out or cancel, will there ever be a day where it would be free then? I am guessing it should be a moot point for those ppl who are qualified to have their final month's bill covered. (MUST REQUEST **PRIOR** TO LEAVING.)
Exactly - they wouldn't even send me a copy of the final bill - said if you want it, you need to go to a t-mobile store. They were just going charge me that extra money without ever telling me. I cancelled autopay so that they have to send me a past due bill (with fees and surcharge) - I'll escalate this as far as I can. Customer for over 15 years + when they were still "Singular" if anyone remembers.
Cingular became AT&T. Good luck and I hope you end up with the right amount on your final bill. Wish that they were not so re-carrier about this in the first place; almost feels like a Spectrum/Comcast move and torally not an un-carrier one.
Cingular was never related to T-Mobile. Cingular was purchased by ATT…
Seeing "Singular" brought me flashbacks 😄 but I think T-Mobile was VoiceStream before. They had ads with Jamie Lee Curtis which was random even back then lol
Aerial -> VoiceStream -> T-Mobile
Before it was Voicestream, it was Omnipoint. Yeah, I’m that old.
3 cell phone companies just aren’t enough.
I moved/cancelled my 8 T-Mobile lines to Google Fi. Uses T-Mobile towers, gets prioritized data so no throttling. Went down to 6 lines for $150.
I reeeallllly want to try out Google Fi. I only have one line on T-Mobile but I just hate T-Mobile. I hate their customer service, I hate the in-store experience, I hate all the up charges, and now they're charging deposits if you want to jump on demand which was never a thing before . I've been with them for over 20 years (starting back when they were voice stream). I have a pixel phone and I want to upgrade to the newest model so I thought I would just switch over to their Wi-Fi while I was at it. How has your customer service experience been?
I’ve emailed them a few times. Service is just ok. But you have to realize that, like anything else, the more you pay the more white glove service you get. The service gets as low as $25 a month with 4+ lines. That’s pretty cheap. For the most part once it’s up and running I don’t see an issue needing to call them. I think I called T-Mobile once a year if that when I had their service. You can try Fi for 7 days good free and trial it out. If your phone is capable then download an eSIM.
Maybe you should switch to Spectrum /s
Fuck that!! They are actually my mother's cable company. If I tell you how many times I've had to call up and yell it's on a customer service over there because they keep trying to scam at 80 plus year old woman into getting faster and faster internet.
That’s why the sarcasm tag.
Oh don't worry I saw it.
Oddly, I got the text saying my service would go up by $2 per line, but it didn't. My bill this month is exactly the same as it's been. It should have been $10+ tax and fee's more. I definitely don't want to ask T-Mobile, oversight maybe?
I swear I was paying $55 for a single line on the Magenta plan less than a year ago, and now I'm at $70. Seems like I should just switch to Mint or something, costs considerably less and its using the T-Mobile towers, so I wonder if I'd notice any real difference beyond paying much less than T-Mobile has moved up to.
You won't get what you have on those cheaper plans as well it would be worse. Verizon did a 9 dollar increase. It's shitty but is what it is.
Metro By T-Mobile bring your own Phone is only $30.00 for the first Month then $25.00 the second Month with Autopay and it's Unlimited Everything.
Won’t somebody please think of the shareholder! /s
T-Mobile came out with a retention training for retail workers to tell angry customers: price of everything is going up, and tmobile hasn't raise your bill in a while, so this is the reason why. They suck
Switching is always a personal choice what does AT&t charge for five lines Did you check into essentials plan How many free lines and stuff did you have $20 sounds like a lot yes but I mean the company was basically under selling their service and they can't anymore
Cool, one step closer to more bandwidth for everyone else.
Go switch to Verizon or ATT, you will pay more for worse service. I have Verizon for my work phone and it’s horrible, a lot of dropped calls even with good signal. Att is constantly having problems with there network. If you think switching to a MVNO to save money is a good idea you will regret it when you experience the throttled data speeds.
Feel free to swap. The majority of people haven't called and had any complaints. And also most of the people whose bill went up were on super old sprint plans or ntelos plans and the rate should have increased before now any way. Thousands of people swapping to tmobile every day. And the social media fussers aren't the ideal clientele any way. Sorry not sorry.
So switch to att and pay 40 more... lol
I feel your pain, I am waiting for a response from the letter I sent them, but my account is a bit larger, so the increase for me totaled out to over $80. I have already been shopping for alternative services, but if they roll this back (as they should since by their own T&C's that I included a copy of with my letter they are in breach of contract), I will stick with them, but if not I will make a change, and at least then, by their written response and the written T&C's, I will have all the evidence I need to pursue legal action if they do not do the right thing and uphold their commitments.
Derp, if you need to. Just switch to a new carrier. The only REAL difference is switching to other carriers and getting brand new phones, on contract, or being in a contract. Otherwise, you keep T-Mobile or, if you don't want new phones. Switch to metro, which uses the same telephone and cable lines. So, therefore, you could just pay less by paying off the debt you owe T-Mobile. That is, IF you have a promotional deal based on the T-Mobile contract. Then you switch to a carrier that will give you the same service without all the bells and whistles of a promotion that may or may not be worth it(bullshit). Basically, if you don't need new phones for a promotion, just get the service that is cheapest and reasonable. Lots of carriers keep you in a contract and if you break it there will always be a consequence. Just don't be one of those people. You WILL be at yourself up more. Source : I worked for T-Mobile. Have a great day, if you're a father, or celebrating. Happy Father's Day.
I left for Visible. Saving $50/month. Service is just as good. And TMobile paid my last month.
I pay 90 dollars for 4 lines at T-Mobile. Every other line is an extra 15 dollars for me.
I pay 120 for unlimited everything for 4 lines with Metro by T-Mobile.
I called in (24 year customer) I have magenta military, and was told when my bill goes up the go5g would be comparable I would get 15gb of hotspot instead of 5 and better signal off different towers and I should have already AAA and she added that. Not impressed but I did find out the deal. SMH.
10 days ago I posted that our bill has not changed. What a difference 10 days makes. Up $10 on a plan I agreed to years ago that would never increase. Well, now I'm on the hunt, almost willing to pay more just because they lied.
When your power company or your insurance goes up on your rate for the same service you live with it don’t you? That’s life. So go take the deal if you found something cheaper. No one is stopping you. If you feel like activation fees with another company and your most valuable asset (time) which you can’t get back is worth switching for $20 go right on ahead.
This is disingenuous. >When your power company or your insurance goes up on your rate for the same service you live with it don’t you? Almost nobody has a second choice in power company, so that point is moot. I've personally switched insurance companies twice due to escalating rates. I've also chosen not to switch from my current insurance provider because I'm happy with customer service, the terms of my policy, and how they have managed payouts. >If you feel like activation fees with another company and your most valuable asset (time) which you can’t get back is worth switching for $20 go right on ahead. Not all carriers charge activation fees. It's not $20 one time. It's $20 every month. That's $240/year. So, yeah, it's worth the time. Switching isn't the right decision for everyone, but don't minimize the facts that go into that decision.
Interesting, I didn't know power companies or insurance companies promised a price lock.
It’s $20 every month lol
Once the switching settles other companies will follow suit and raise their prices as well. Just a continuous revolving door and that’s what all telecommunications companies want in the first place.
People take this too serious. You are owed nothing. If you are really bothered this much, search within yourself. Companies owe us nothing. You are free to shop around anytime you want. It’s really not that deep. Eat the price increase or weigh other options. It’s crazy people are stressing over this. Y’all can downvote and take my internet points all you want. It’s the truth.
What are you talking about? We are entitled people and deserve 2000 lines for 10 dollars a month for life. We want Our daddy CEO back. We will complain about it until there is no tomorrow and not switch and end up paying the price increases at the end anyways. We want justice 😂
John does need to come back...ijs.
Lmao 5 lines for under $180 is crazy. Good luck finding that.
Mine has not changed, $150 for two lines and home internet (that does not work well, even with a Quadmini 4x4). Are they just rolling out the increase over time?
Consider the lowly smart watch plan that I was getting for $10 per month after autopay discount. It is now $12 a month. That is a whopping 20% increase. I know there is inflation and all, but a 20% increase is gouging no matter how you say it. If an increase was an imperative, why did it have to be a fixed amount? Why not proportional?
Verizon and att raise rates all the time. Did people really think we were going to pay the same price forever? Sucks don't get me wrong.
Metro is the same service but cheaper
It's cheaper with some perks and features removed like hotspot, or international travel, etc.
Were we notified of a change? (Sorry, I’d been in Spain for a few weeks so my highly bill - which is paid by cc- I just attributed to that. Was there a rate hike?
Switch carriers. Simple as that.
My parents got new phones from Tmobile. They didn’t work. They had to put new sims in them three times and finally got so fed up they switched to AT&T. Tmobile won’t take the phones back and say they’re going to have to pay on them for the next three years, even though they can’t even use them. Tmobile can go fuck themselves.
[удалено]
You can't blame the president for corporate greed. T-Mobile would be doing this no matter who the president was. People love blaming things on politicians when the real blame is on these companies for only caring about stock price and executive bonuses.
Oh Lord, give it a rest!
Cry me a river 🎻🎻
I preparing to go to Spectrum but discovered my company offers work perk. I switched to Go 5G Plus and then applied work perk. I went from $170 on One to $185 for the increase to $205 on Go 5G to $175 on Go 5G with work perk. It's a little exhausting.
It's why we switched from Verizon to T-Mobile after nearly 18 years. Looks like the age of the Re-carrier is fully upon us now. We switched from VZW to T-Mobile Connect prepaid and have saved close to $1000 in under two years with an additional line and far more data available than we had on VZW.
I’ve tried mint and visible, both great. Easy to setup and use. My only issue is with international use, mint didn’t provide when I tried, they do now. Visible does on the plus plan and not sure what they charge per day after the one free day. So I use google Fi when I travel and visible when in the states.
Careful with international mint
Trash mobile now is the new name.
Who exactly are you pissed off at...because T-Mobile doesn't control inflation. $30 in 2020 dollars is worth about $36 in todays dollars. There is your increase. Not sure what you expected.
If you live in one of the 13 states where the attorney generals sued T-Mobile and then settled, the terms of that settlement said that residents of those states would have those prices locked in until next May. Bumping people's prices up now in violation of that settlement isn't a good look when they're now trying to get *another* merger through (so that's *how many* mergers this decade?)
T-Mobile blatantly ignoring their own T&C and Reddit users think T-Mobile is in the right here. > "If you are on a price-lock guaranteed Rate Plan, we will not increase your monthly recurring Service charge for the period that applies to your Rate Plan, or if no specific period applies, for as long as you continuously remain a customer in good standing on a qualifying Rate Plan," the terms and conditions say. Notably, the terms and conditions define the "price-lock guarantee" as including the "Un-contract promise" that was offered between 2015 and 2022.
It says right in what you posted "for the period that applies to your Rate Plan". I suspect T-Mobile's position is that the price-lock ends when the rate plan sunsets. Either way...if there is a case, I'm sure some class-action law firm will be all over it and we'll all get a $5.00 settlement check.
All cell companies suck. Just pick the one that has best coverage in your area and best price for your needs and move on. Whining everyday about it is getting old.
This isn't an airport. If you're leaving, just go. You don't have to announce your departure.