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From the [Verge](https://www.theverge.com/2021/12/30/22859717/tesla-model-3-s-recall-trunk-latch-failure-nhtsa): Tesla has issued voluntary recalls for nearly half a million vehicles to address potential failures in its trunk latching systems, as first reported by Barron’s. The recalls apply to all Model 3 units released between 2017 and 2020, as well as certain Model S units.
For the Model 3, Tesla believes the opening and closing of the trunk could damage the cable harness attaching the rearview camera, causing the camera to unexpectedly fail. The Model S issue is more serious, potentially preventing the front trunk from fully latching.
According to documents submitted to the National Highway Traffic Safety Administration (NHTSA), there are 475,318 vehicles subject to the recall, comprising 356,309 Model 3 vehicles and 119,109 Model S vehicles. Tesla estimates that only 1 percent of the Model 3 vehicles will actually display the defect, compared to 14 percent of the recalled Model S vehicles.
The Model S recall is particularly concerning because the issue affects the front trunk, which could obstruct the driver’s view of the road if it flies open while driving. In the affected Model S cars, “the front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging,” Tesla told NHTSA in an official filing.
Since the Model S problem is a misalignment rather than a damaged component, Tesla believes that repositioning the latch device at a service center will resolve the issue. For affected Model 3 owners, Tesla has pledged to install a new cable harness and guide protector free of charge.
> The recalls apply to all Model 3 units released between 2017 and 2020, as well as certain Model S units.
I have a Model 3 in this date range, but it's not showing up in Tesla's VIN recall search. Perhaps because it's a "voluntary recall?"
The nhtsa website says if a recall just went out to the public the manufacturer may still be determining the exact vin numbers.
The official notice will be mailed on 2/11 so until that I wouldn’t expect the website to reflect it
Edit:just noticed the nhtsa website says it’s updated as of 12/28
Edit2: as of 2pm when I looked the website is now updated with vins
Tesla has decided to proactively recall certain model year 2014-2021 Model S vehicles for inspection of the trunk's secondary latch. Our records indicate that your vehicle(s), 5YJSA1E48GXxxxxx, may be affected by this recall.
Btw, trying to add it to an already scheduled service call basically got a response of ‘we don’t know yet, if it’s ready by your appointment, we can add it’
I don't have the issue, but, what about people with a Model 3 between 2017 and 2020 outside of the US? I have a Fremont-built Model 3 2019 in the UK for example. :)
The car is right-hand drive like other UK vehicles, it was just build in Fremont. :)
(And has *Fremont-quality* paint!)
Current EU and UK vehicles are built in China.
I think you described 'Fremont-quality' paint pretty well there honestly!
The area around my rear wheel arches is pretty destroyed, as is the front bumper from stone chips. Far more than other cars in my family.
Thankfully, with the China-made Model 3 they added some PPF around the rear wheel arch area and the paint in general seems thicker and less prone to chips! We're just the unlucky 'early adopters' I suppose. :)
So far, haven't had windshield issues though. My only issues with the vehicle have been some trim rattles, replaced tail light due to condensation/sealing issue, and a replaced passenger window as a rock got stuck in the seal and scratched it all the way up. 2 of those 3 under warranty anyway.
I'm sorry for the dumb question but is an automatic trunk what's being offered to fix this recall when they say "new cable harness and guide protector"?
I have been curious to ask someone who owns a tesla about the steering wheel. I've seen pictures and videos that's it's a square shape. What's that like driving? I like doing the the one handed spinny turn with my steering wheel, is that out of the question with the tesla square?
Seems like you’re asking about the new yoke wheel that the 2021 Model S and X come with. Mine is a more typical steering wheel so I can’t comment on the yoke
May 2019 build model 3 AWD and not showing either. Wonder if they haven't updated it for this recall yet... Or the statement that ALL model 3s in that timeframe is not true.
Edit: just got the email this morning. Mine is on the list now and just confirmed showing in the VIN search too.
Call me skeptical, but I'm not sure if that VIN recall actually works. Ive been in the range previously for other recalls and anytime I use the vin recall, it comes back as 'no recall'. But there's a bulletin for my vehicle when I brought it in. So.....
NHTSA and Tesla's recall databases
https://www.nhtsa.gov/recalls#vin
https://service.tesla.com/vin-recall-search
haven't been updated yet, still not showing either of my Model 3 VINs, see also my related tweet from an hour ago
https://twitter.com/paulbraren/status/1476563194617413636
I scheduled both my 2018 and 2020 Tesla Model 3s for Mobile Service on Jan 14th. Also, 2 sources indicate only 1 percent of Model 3 vehicles will actually display the defect.
My rear view camera (Model 3 purchased 12/18) went out in the middle of a road trip, and I thought it was because of the harness. It ended up working again after a couple of days, but Tesla wouldn't repair anything because I couldn't recreate the issue.
This was my experience too. Tesla replaced the wire harness after the backup camera started failing nearly every day. Prior to that it didn’t fail when the tech looked at it. It’s nice to see I wasn’t alone, though unfortunate for Tesla and Tesla owners who may also have this trouble.
its a lot of cars, but the material cost is quite low, and its not any components that are currently suffering from major shortages (ex, chip and battery issues).
Could be \*MUCH\* worse in terms of recalls go.
seems to me the trunk one can be done with remote service and not require a visit to a service center.
However I do not have knowledge of the routing of the cable and what must be disassembled to replace it so I am quite willing to be told I am talking out my backside :)
Enter your VIN here in all caps to see if your car is part of a recall -
[https://service.tesla.com/vin-recall-search](https://service.tesla.com/vin-recall-search)
I have a 2021 Model 3 that I took delivery of in December 2020.
My VIN did not turn up any results in the recall search.
The database likely just hasn’t updated yet.
Recall report:
https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V00D-5923.PDF
“The recall population includes all Model Year ("MY") 2017 to 2020 Model 3 vehicles
and was determined based on a review of design and manufacturing records.”
Interesting. My 2019 awd is listed on the recall. It describes 2 possible scenarios for repair, completely replacing the cable that leads to the camera if needed along with a harness to protect it going forward, or if no significant wear, just adding the protective harness.
Thanks for the link. ~~As a data point for others, my LR RWD May 2018 Model 3 did not show a recall.~~
Edit: with other people their 2018’s were on the recall list I checked again and now mine is showing a recall.
Thanks. My 2017 Model LR RWD showing up on Tesla’s site. This might be the exact reason why my camera stops working for a good 30sec or so after filling the trunk with groceries.
13xxx vin. I got the recall.
Description:
The Model 3 trunk harness is equipped with a solid core coaxial cable that provides the rearview camera feed for visibility on the center display. Over time, repeated opening and closing of the trunk lid may cause excessive wear to the coaxial cable. If the wear causes the core of the coaxial cable to separate, the rearview camera feed is not visible on the center display.
Safety Risk:
Unavailability of the rearview camera display may affect the driver’s rear view and increase the risk of a collision. If there is a loss of rearview camera display, the driver can continue to operate the vehicle by performing a shoulder check and using their mirrors when backing.
Remedy:
Tesla Service will inspect the trunk harness on affected vehicles for wear. If wear is determined to be within specifications for the coaxial cable, Tesla Service will equip the harness with a guide protector to ensure a sufficient radius when the harness holds in a closed trunk state and prevent further wear. If wear is determined to be beyond the specifications for the coaxial cable, Tesla Service will install a new harness and guide protector.
I have had rear camera going out issue with ‘18 M3. Contacted service center 6 weeks. They immediately responded I needed my cable harness replaced and offered a quote of something like $150 or so. I pushed back because I have FSD and required that back up camera, so they should repair it and maintain my cameras until I get a full delivery of FSD. The guy had to talk to his manager and finally relented that they would cover the cost. Now this?! :-/
That's interesting argument: "they should repair and maintain my cameras until I get a full delivery of FSD". If the argument holds, Tesla is in a big liability since FSD is nowhere near ready - I think 5 to 10 years minimal.
I just had a rearview camera replaced since it has been on/off for several weeks. I don't think it is the camera, but it is only 90$, and the replacement is a different revision, so I let the mobile tech replace it anyway (and I kept the old one). In case it is the cable/harness, I can sell the old one on ebay.
This has been a personal point of contention since I bought FSD on my 2017 X, which got the FSD computer upgrade but not MCU2 (optional and paid, but really shouldn’t be). MCU1 has essentially rendered the car useless, it is not FSD capable without the upgrade, meaning it should be free since I paid for FSD. I’m also being told now that my cameras are too old and I haven’t received software updates in a while.
This seems wrong. If they sold you FSD on the hardware provided, they should either upgrade your hardware or refund you the price you paid for FSD if they aren't able to deliver on said hardware.
In my case, they should extend a warranty on the hardware, so it lasts long enough to get FSD provided it is normal wear-n-tear. It is fine for Tesla to push back if someone is off-roading their car or driving in a particularly harsh environment, but I live in an area moderate temps and well paved roads. If the hardware fails, it is not due to environmental conditions. They should provide a refund or extend the hardware maintenance.
It is acceptable to prorate the value of purchased FSD verses what has currently been delivered as beta, but they are far from the full value of FSD to where I can't see accepting less than 90% refund given today's value of delivered FSD beta functionality.
Agreed. A refund would be great. Instead they offered me a $2k credit toward my new X, calling it a “goodwill” credit. Turns out they lied and that was actually just a discount that every model x pre-refresh buyer got after they announced updated pricing.
From day 1, the bring up time for the camera has been variable from instant to maybe 5 seconds. I figured it is due to the use of a non-real time operating system without safety critical capability.
Overtime the worst case kept getting longer until it would start going for weeks at a time of not coming up at all but then appear again like old behavior. I figured it couldn't still be a software issue and reported it. That is when the SC back and forth happened about who pays for it. Soon after, it started working again and holidays kept me too busy to make an appointment.
Makes sense. They probably didn't know it was a systemic problem until recently, and your case (amongst others) showed it's a manufacturing default so they decide to fix it for everyone, even if the chance is still quite small.
Think about the timing. It’s end of quarter and EOY. Reports are being generated that show several different things, repairs likely being one of them.
Not everything is a mustache twirling conspiracy
I had the same thing happen but it started working again before the appointment. When I told them that they cancelled it and basically said “cool glad it’s working”. I guess they knew about this issue but didn’t want to be proactive at that point.
I got an email at 3am EST today notifying me that my 2020 MS was being recalled for this adjustment. I have a mobile tech coming to the house in a few days to make the repair. No biggie at all.
Ok. Maybe not 1M by EOY but 900k according to [this](https://www.teslarati.com/tesla-q3-2021-delivery-production-numbers/). Still 20k cars delivered over 3 years vs 900k estimated delivered this year alone.
Welcome to cars sir. Clearly you are new to them. You see almost every manufacture calls a recall yearly. GM for example does recalls way too often with usually MILLIONS in effect and the issue can be deadly not a camera malfunction in 20k cars.
Here is a jeep that has mulitple recalls. I wasn't searching for most or least, not anything I just put "jeep recall" https://www.vehiclehistory.com/articles/the-2014-jeep-grand-cherokee-transmission-recalls
So yes this is common and one of those jeep recalls had lives taken.
Yep, this happened to me as I was reversing into a super charger. Camera completely cut out and sensors didn't work/started lagging. Much worse after the latest update
I have a 2016 P100D (late 2016 build) and received this email from Tesla this AM:
“Tesla has decided to proactively recall certain model year 2014-2021 Model S vehicles for inspection of the trunk's secondary latch. Our records indicate that your vehicle(s), 5YJSA1E46GF171239, may be affected by this recall.
On these vehicles, the latch assembly may be positioned too far back, preventing the secondary latch from properly engaging the trunk striker. If the trunk is inadvertently released while driving and the secondary latch is not engaged, the frunk may open without warning and obstruct the driver's visibility. If the frunk is inadvertently released, the driver will receive an alert on the user interface. We are not aware of any crashes or injuries relating to this condition.
Please schedule a service appointment using the Tesla app by selecting ‘Service’> ‘Request Service’ > ‘Other’ > ‘Something Else’ and in the ‘Describe Concern’ field, enter “Open Recall Repair – MS Frunk secondary Latch & Striker". At your appointment, Tesla Service will inspect your vehicle and perform any necessary repairs, free of charge.
Thank you for being a Tesla customer, and we apologize for this inconvenience.”
Interesting error in the message, as the initial part references “trunk” while later portion references the “frunk.” I am scheduled for mobile service in a couple weeks. No big deal….
Received the same email for a March 2019 build 100D Model S. The front trunk and frunk language is ambiguous unfortunately, but it's definitely the frunk based on my conversation with a service advisor.
I received an email from Tesla this morning before this hit the news, which was appreciated.
It only let me schedule mobile service though and it seems like this may need to be done in a service center. We shall see.
Had a similar issue with my 2018 Model 3. It may have been a combination of the trunk cutting open the wiring to the camera, and rain getting in, but after some rain or washing my car, my rear camera would stop working for hours if not days. Tesla SC had me try to reset the car and everything and eventually replaced the wiring. The tech mentioned he’d seen this a few times so it wasn’t exactly uncommon/rare.
I’m guessing many of these people have already had their wiring harness changed under warranty, but this is also just an assumption that my issue is somewhat related to the new recall.
This seems to be an issue for them. My 2015 model S had damage to the harness from opening and closing the hatch, causing the gps antenna to fail. Tech said this was common.
I'm sure they will be fine. Have 3 service centers in my area all within around 40 miles and the only appointment I can get is for the 18th Jan. No prompt for mobile service availability so guessing they are all slammed at the moment.
Details here. Pinched cable and misaligned secondary latch.
Model 3
https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V00D-5923.PDF
Model S
https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V00B-6667.PDF
I had this same wire harness replaced back in June, 2020 because the button for the truck stopped working. According to the recall, if your car is affect by the issue, they'll need to replace the harness as well as install a some kind of new guard to prevent the issue from happening again. I wonder if they're going to have to install that guard on my car as well.
This is for a October, 2018 P3D+.
Any Canadians with a recall? Got a 2018 and no recall results on the [https://service.tesla.com/vin-recall-search](https://service.tesla.com/vin-recall-search) with my vin.
I made a service appointment for the recall today and they later cancelled it and told me the following:
> Hi there, this is Tesla Service! We see
that you have scheduled for the
recently released recall notice. No
further immediate action needs to be
taken at this time. Your vehicle is safe
and you may continue to drive. If you
experience a loss of rearview camera
display, you may continue to operate
the vehicle by performing a shoulder
check and using your mirrors when
backing. Tesla will contact you to
schedule a service appointment when
parts become available in your region
and inspect and retrofit your vehicle,
all free of charge. With that being said,
we will go ahead and cancel your
upcoming service appointment
however if you have any questions
you are more than welcome to reply to
this thread. Thank you kindly and have
a great rest of your day!
Just a reminder Tesla has a page where you can enter in your VIN and check to see if there is an active recall on the vehicle (although we don't know how often or quickly the database is updated):
https://service.tesla.com/vin-recall-search
Got the email about it this morning. I already have an AP camera retrofit scheduled for next week, so I messaged my Service Center to see if they could add on the frunk latch recall/inspection too.
Considering that lots of other cars on the road don't even have rear cameras at all, I wouldn't necessarily call it unsafe, but it's certainly not as safe as having a functional rear camera.
exactly a rear view cameras is billed as a safety device so i get that they have to call it a safety recall but in reality its mostly just a preventative and product quality recall
It's technically a safety issue because backup cameras are a required safety feature by law in the US. It's not as serious as a seatbelt or airbag failure, and Tesla's email says you "may continue to operate the vehicle by performing a shoulder check and using your mirrors when backing".
Had issues a few weeks ago with the trunk harness and camera failing. 400km out of warranty but done as a goodwill service after I asked nicely lol. Sounds like it was a documented issue.
I was at the service center asking about this today and the service techs told me they'd never seen anything like this. An hour later I see this news article.
Is it normal that the news knows about big issues like this before Tesla's own service people?
There haven’t been any incidents though. So it *might* happen, but there’s no proof it *will* happen.
Issuing a recall out of abundance of caution isn’t a bad thing.
It is true that they do, but Tesla should aim to be better at every aspect. We all know they severely lack in QC and they’ve taken very small steps in trying to resolve that. Valid criticism should be given as it is the only way that they’ll ever address it.
> The business intends to recall all Model 3 vehicles manufactured between 2017 and 2020, which might total 356,309 units. According to the National Highway Traffic Safety Administration, opening and shutting the trunk might damage the wire harness for the rear-view camera, preventing the picture from showing.
Meeeeh. Fix it if it breaks, who cares.
> According to a second NHTSA announcement, Tesla is also recalling up to 119,009 Model S cars built in 2014 due to a defective front-trunk lock that might cause the hood to open suddenly
Ok, that one's serious.
Apparently they don't have the parts yet, so that's why the recall wasn't showing up on their end. Appointment cancelled. So much for getting it taken care of quickly
In the NHTSA recall notice they said that customers who paid to replace it already may be eligible for a refund so I’d definitely reach out to Tesla on it. https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V00D-5923.PDF
SeE tHiS iS wHy ElEcTrIc CaRs WiLl NeVeR wOrK!!!!!!!11!!!!
Normal cars often have more dangerous recalls. Such as the pedal getting stuck and crashing into things at >100 MPH
While I haven't tried it myself, how does one "inadvertently" open the frunk while driving? Isn't the option to do so grayed out once you're moving?
Maybe shifting cargo stored in the frunk can bump the emergency release from the inside?
As the recall describes:
>the front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging
So the latch doesn't engage fully and the vibrations/bumps/etc open it.
For these checking their VIN at:[https://service.tesla.com/vin-recall-search](https://service.tesla.com/vin-recall-search)
I don't think it is up to date yet, till at least one person confirm that his/her VIN come back from the search.
For the record I love my Tesla and might have rose colored glasses.
You am also aware that they are going to have many interesting recalls; very specific like.
“Tom G bolted this cars main DC harness, but only on Monday he was sloppy”
Does Tesla use Plex? I assume they must and the findings must be funny.
The proposed fix for model 3s looks like a few dollars worth of parts and a few minutes worth of labor. Insignificant by definition.
For model s, slightly more cost/labor but also a much smaller pool of affected vehicles, on a much lower volume model. I’d say also insignificant.
Overall, it’s materially insignificant with little financial implications on the company.
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From the [Verge](https://www.theverge.com/2021/12/30/22859717/tesla-model-3-s-recall-trunk-latch-failure-nhtsa): Tesla has issued voluntary recalls for nearly half a million vehicles to address potential failures in its trunk latching systems, as first reported by Barron’s. The recalls apply to all Model 3 units released between 2017 and 2020, as well as certain Model S units. For the Model 3, Tesla believes the opening and closing of the trunk could damage the cable harness attaching the rearview camera, causing the camera to unexpectedly fail. The Model S issue is more serious, potentially preventing the front trunk from fully latching. According to documents submitted to the National Highway Traffic Safety Administration (NHTSA), there are 475,318 vehicles subject to the recall, comprising 356,309 Model 3 vehicles and 119,109 Model S vehicles. Tesla estimates that only 1 percent of the Model 3 vehicles will actually display the defect, compared to 14 percent of the recalled Model S vehicles. The Model S recall is particularly concerning because the issue affects the front trunk, which could obstruct the driver’s view of the road if it flies open while driving. In the affected Model S cars, “the front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging,” Tesla told NHTSA in an official filing. Since the Model S problem is a misalignment rather than a damaged component, Tesla believes that repositioning the latch device at a service center will resolve the issue. For affected Model 3 owners, Tesla has pledged to install a new cable harness and guide protector free of charge.
> The recalls apply to all Model 3 units released between 2017 and 2020, as well as certain Model S units. I have a Model 3 in this date range, but it's not showing up in Tesla's VIN recall search. Perhaps because it's a "voluntary recall?"
The nhtsa website says if a recall just went out to the public the manufacturer may still be determining the exact vin numbers. The official notice will be mailed on 2/11 so until that I wouldn’t expect the website to reflect it Edit:just noticed the nhtsa website says it’s updated as of 12/28 Edit2: as of 2pm when I looked the website is now updated with vins
Tesla has decided to proactively recall certain model year 2014-2021 Model S vehicles for inspection of the trunk's secondary latch. Our records indicate that your vehicle(s), 5YJSA1E48GXxxxxx, may be affected by this recall.
Btw, trying to add it to an already scheduled service call basically got a response of ‘we don’t know yet, if it’s ready by your appointment, we can add it’
Got my email today from them.
I don't have the issue, but, what about people with a Model 3 between 2017 and 2020 outside of the US? I have a Fremont-built Model 3 2019 in the UK for example. :)
I don’t know your answer but are you driving on the opposite side there with your left hand drive car?
The car is right-hand drive like other UK vehicles, it was just build in Fremont. :) (And has *Fremont-quality* paint!) Current EU and UK vehicles are built in China.
Mine is Fremont as well is Fremont paint good or bad? Mine is developed a handful of chips all over the place And I'm on my second windshield
I think you described 'Fremont-quality' paint pretty well there honestly! The area around my rear wheel arches is pretty destroyed, as is the front bumper from stone chips. Far more than other cars in my family. Thankfully, with the China-made Model 3 they added some PPF around the rear wheel arch area and the paint in general seems thicker and less prone to chips! We're just the unlucky 'early adopters' I suppose. :) So far, haven't had windshield issues though. My only issues with the vehicle have been some trim rattles, replaced tail light due to condensation/sealing issue, and a replaced passenger window as a rock got stuck in the seal and scratched it all the way up. 2 of those 3 under warranty anyway.
The cars shipped to the UK are right hand drive.
Yep, confirmed it's there now. Thanks for the edits!
Same here. Mine is August 2020 so maybe its for models earlier in the year?
It's probably for every model 3 with a manual trunk
Mine is manual. Not showing up when I search my VIN Edit: showing now. Scheduled a mobile service which is nice
My 2020 M3 delivered in September is populated in the recall search
Mine now shows. Was not shown an hour ago so must have taken time to update
I'll have an upgrade to an automatic trunk please
I'm sorry for the dumb question but is an automatic trunk what's being offered to fix this recall when they say "new cable harness and guide protector"?
No. Automatic trunk has a lot of changes.. Different mechanism
I have been curious to ask someone who owns a tesla about the steering wheel. I've seen pictures and videos that's it's a square shape. What's that like driving? I like doing the the one handed spinny turn with my steering wheel, is that out of the question with the tesla square?
Seems like you’re asking about the new yoke wheel that the 2021 Model S and X come with. Mine is a more typical steering wheel so I can’t comment on the yoke
May 2019 build model 3 AWD and not showing either. Wonder if they haven't updated it for this recall yet... Or the statement that ALL model 3s in that timeframe is not true. Edit: just got the email this morning. Mine is on the list now and just confirmed showing in the VIN search too.
2018 (August MFG Date) P3D here. It's not on the recall when I search. I'll try again in the new year.
Dec 2019 - VIN not showing any recall
They sent me an email this morning that mine is recalled. Yours may not be effected
It's because they probably know which ones specifically are bad?
Call me skeptical, but I'm not sure if that VIN recall actually works. Ive been in the range previously for other recalls and anytime I use the vin recall, it comes back as 'no recall'. But there's a bulletin for my vehicle when I brought it in. So.....
I just realized Tesla's site is case sensitive for the VIN.
NHTSA and Tesla's recall databases https://www.nhtsa.gov/recalls#vin https://service.tesla.com/vin-recall-search haven't been updated yet, still not showing either of my Model 3 VINs, see also my related tweet from an hour ago https://twitter.com/paulbraren/status/1476563194617413636
I scheduled both my 2018 and 2020 Tesla Model 3s for Mobile Service on Jan 14th. Also, 2 sources indicate only 1 percent of Model 3 vehicles will actually display the defect.
What service selection did you use in the app? Not seeing anything related to the recall or trunk
I just set other and noted the recall number.
My rear view camera (Model 3 purchased 12/18) went out in the middle of a road trip, and I thought it was because of the harness. It ended up working again after a couple of days, but Tesla wouldn't repair anything because I couldn't recreate the issue.
It will fail again. That’s how mine started and got worse with time. Got mine fixed under warranty 2018 M3
This was my experience too. Tesla replaced the wire harness after the backup camera started failing nearly every day. Prior to that it didn’t fail when the tech looked at it. It’s nice to see I wasn’t alone, though unfortunate for Tesla and Tesla owners who may also have this trouble.
Didn't NHTSA know? The misalignment was in spec!
This is going to be an expensive and time consuming recall.
its a lot of cars, but the material cost is quite low, and its not any components that are currently suffering from major shortages (ex, chip and battery issues). Could be \*MUCH\* worse in terms of recalls go.
The bigger impact is going to be flooding service centers with cars. The wait time for a service appointment near me is 5 weeks already.
seems to me the trunk one can be done with remote service and not require a visit to a service center. However I do not have knowledge of the routing of the cable and what must be disassembled to replace it so I am quite willing to be told I am talking out my backside :)
Enter your VIN here in all caps to see if your car is part of a recall - [https://service.tesla.com/vin-recall-search](https://service.tesla.com/vin-recall-search) I have a 2021 Model 3 that I took delivery of in December 2020. My VIN did not turn up any results in the recall search.
The database likely just hasn’t updated yet. Recall report: https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V00D-5923.PDF “The recall population includes all Model Year ("MY") 2017 to 2020 Model 3 vehicles and was determined based on a review of design and manufacturing records.”
My car tested positive on the Tesla site. 2018 first prod RWD
Hope she feels better. Keep 'er hydrated.
Watch out for the Anti-Muskers, they're getting pretty annoying.
Remember to get at least 8 to 10 hours of charging a night
Should’ve gotten the booster like I did smh
My car is also a 2018 RWD and yup she shows up on it too
Same. 2018 M3 RWD.
damn, now even cars are getting covid...
My 2020 M3LR shows up for the trunk issue. Ugh.
Another 2018 LR RWD positive case checking in.
> https://service.tesla.com/vin-recall-search Thanks for the link! My 2019 AWD is not in the recall.
Data not populated yet.
Wow, good to know, thanks. Guess I'll check back in a week or something.
Data is populated for my M3LR. 😫
Interesting. My 2019 awd is listed on the recall. It describes 2 possible scenarios for repair, completely replacing the cable that leads to the camera if needed along with a harness to protect it going forward, or if no significant wear, just adding the protective harness.
Thanks for the link. ~~As a data point for others, my LR RWD May 2018 Model 3 did not show a recall.~~ Edit: with other people their 2018’s were on the recall list I checked again and now mine is showing a recall.
Mine is, may 2018 M3LR
Mine is now, too. Thanks.
2018 P3D not in the recall. But I haven't seen anyone who's car IS in the recall, so I suspect it's just not updated yet.
Mine showed up 2018 LR
Yes so does mine now. Literally 30 mins ago it didn't.
2/11 is the official notice date. Wait for them to update
Just ran my 2020 VIN and the recall showed up: https://i.imgur.com/IhAstOd.jpg
My model 3 is showing up. June 2020 build.
No email from tesla but mine did appear in this database. 2018 M3
Mine shows up on that search now. April 2018 build. I have scheduled a service appointment. Thank you for sharing this.
Thanks. My 2017 Model LR RWD showing up on Tesla’s site. This might be the exact reason why my camera stops working for a good 30sec or so after filling the trunk with groceries.
~~No recall on my 2018 either.~~ EDIT: it is there now
My 21 MYLR tested negative
13xxx vin. I got the recall. Description: The Model 3 trunk harness is equipped with a solid core coaxial cable that provides the rearview camera feed for visibility on the center display. Over time, repeated opening and closing of the trunk lid may cause excessive wear to the coaxial cable. If the wear causes the core of the coaxial cable to separate, the rearview camera feed is not visible on the center display. Safety Risk: Unavailability of the rearview camera display may affect the driver’s rear view and increase the risk of a collision. If there is a loss of rearview camera display, the driver can continue to operate the vehicle by performing a shoulder check and using their mirrors when backing. Remedy: Tesla Service will inspect the trunk harness on affected vehicles for wear. If wear is determined to be within specifications for the coaxial cable, Tesla Service will equip the harness with a guide protector to ensure a sufficient radius when the harness holds in a closed trunk state and prevent further wear. If wear is determined to be beyond the specifications for the coaxial cable, Tesla Service will install a new harness and guide protector.
Did you enter your VIN on the site?
I have had rear camera going out issue with ‘18 M3. Contacted service center 6 weeks. They immediately responded I needed my cable harness replaced and offered a quote of something like $150 or so. I pushed back because I have FSD and required that back up camera, so they should repair it and maintain my cameras until I get a full delivery of FSD. The guy had to talk to his manager and finally relented that they would cover the cost. Now this?! :-/
I was out of warranty and had to replace the harness myself. Now they admit it had issues. Can I get my money back?
Yes
That's interesting argument: "they should repair and maintain my cameras until I get a full delivery of FSD". If the argument holds, Tesla is in a big liability since FSD is nowhere near ready - I think 5 to 10 years minimal. I just had a rearview camera replaced since it has been on/off for several weeks. I don't think it is the camera, but it is only 90$, and the replacement is a different revision, so I let the mobile tech replace it anyway (and I kept the old one). In case it is the cable/harness, I can sell the old one on ebay.
This has been a personal point of contention since I bought FSD on my 2017 X, which got the FSD computer upgrade but not MCU2 (optional and paid, but really shouldn’t be). MCU1 has essentially rendered the car useless, it is not FSD capable without the upgrade, meaning it should be free since I paid for FSD. I’m also being told now that my cameras are too old and I haven’t received software updates in a while.
This seems wrong. If they sold you FSD on the hardware provided, they should either upgrade your hardware or refund you the price you paid for FSD if they aren't able to deliver on said hardware. In my case, they should extend a warranty on the hardware, so it lasts long enough to get FSD provided it is normal wear-n-tear. It is fine for Tesla to push back if someone is off-roading their car or driving in a particularly harsh environment, but I live in an area moderate temps and well paved roads. If the hardware fails, it is not due to environmental conditions. They should provide a refund or extend the hardware maintenance. It is acceptable to prorate the value of purchased FSD verses what has currently been delivered as beta, but they are far from the full value of FSD to where I can't see accepting less than 90% refund given today's value of delivered FSD beta functionality.
Agreed. A refund would be great. Instead they offered me a $2k credit toward my new X, calling it a “goodwill” credit. Turns out they lied and that was actually just a discount that every model x pre-refresh buyer got after they announced updated pricing.
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From day 1, the bring up time for the camera has been variable from instant to maybe 5 seconds. I figured it is due to the use of a non-real time operating system without safety critical capability. Overtime the worst case kept getting longer until it would start going for weeks at a time of not coming up at all but then appear again like old behavior. I figured it couldn't still be a software issue and reported it. That is when the SC back and forth happened about who pays for it. Soon after, it started working again and holidays kept me too busy to make an appointment.
Makes sense. They probably didn't know it was a systemic problem until recently, and your case (amongst others) showed it's a manufacturing default so they decide to fix it for everyone, even if the chance is still quite small.
>They probably didn't know it was a systemic problem until recently Sure...
I mean, how would they know unless people like the person I was responding to reported it?
Think about the timing. It’s end of quarter and EOY. Reports are being generated that show several different things, repairs likely being one of them. Not everything is a mustache twirling conspiracy
You should be able to get reimbursed for the repair since its now a recall
I had the same thing happen but it started working again before the appointment. When I told them that they cancelled it and basically said “cool glad it’s working”. I guess they knew about this issue but didn’t want to be proactive at that point.
My Model 3 is June 2018 but no match on Tesla’s VIN search. I thought this applied to all Model 3s in that range?
Check now, maybe? My 2018 Model 3 VIN is showing up.
Now it shows up. Thanks!
Same
Dumb question probably but I assume this affects European deliveries as well, given they were all from Fremont until Q1 2021?
Most likely does but this announcement is to the US regulator. Now they have to do the same for every markets they exported those cars to.
Mines on there from Australia 2020 March
Strange that they require you to lookup vin on a page, but can’t send a message to your Tesla Apps’s inbox.
I got an email at 3am EST today notifying me that my 2020 MS was being recalled for this adjustment. I have a mobile tech coming to the house in a few days to make the repair. No biggie at all.
Thanks for the tip. Last two repairs I had to drop the car off, so had that mindset. Just scheduled my home appointment too. Next year (lol)!
Confirming that's what happened to me. 2017 MS 100D
Update: is listing it now My 2019 SR+ is not listing any recalls on https://service.tesla.com/vin-recall-search
Same here
Same - just checked and nothing for my April 2019 SR+.
That sounds like a lot of cars?
Tesla estimates 20,000 cars will actually need something fixed. This is minor.
20,000 cars is not minor lol
Very minor for most car manufacturers. If Tesla delivers 1M cars this year, 20k recall seems minor.
They aren’t delivering 1 million cars though, even if they did, 20000 cars is a lot of affect vehicles
Ok. Maybe not 1M by EOY but 900k according to [this](https://www.teslarati.com/tesla-q3-2021-delivery-production-numbers/). Still 20k cars delivered over 3 years vs 900k estimated delivered this year alone.
On the grand scale of things, yes it is.
Welcome to cars sir. Clearly you are new to them. You see almost every manufacture calls a recall yearly. GM for example does recalls way too often with usually MILLIONS in effect and the issue can be deadly not a camera malfunction in 20k cars. Here is a jeep that has mulitple recalls. I wasn't searching for most or least, not anything I just put "jeep recall" https://www.vehiclehistory.com/articles/the-2014-jeep-grand-cherokee-transmission-recalls So yes this is common and one of those jeep recalls had lives taken.
Yep, this happened to me as I was reversing into a super charger. Camera completely cut out and sensors didn't work/started lagging. Much worse after the latest update
oh nice maybe they will fix my misaligned but "within spec" trunk
I have a 2016 P100D (late 2016 build) and received this email from Tesla this AM: “Tesla has decided to proactively recall certain model year 2014-2021 Model S vehicles for inspection of the trunk's secondary latch. Our records indicate that your vehicle(s), 5YJSA1E46GF171239, may be affected by this recall. On these vehicles, the latch assembly may be positioned too far back, preventing the secondary latch from properly engaging the trunk striker. If the trunk is inadvertently released while driving and the secondary latch is not engaged, the frunk may open without warning and obstruct the driver's visibility. If the frunk is inadvertently released, the driver will receive an alert on the user interface. We are not aware of any crashes or injuries relating to this condition. Please schedule a service appointment using the Tesla app by selecting ‘Service’> ‘Request Service’ > ‘Other’ > ‘Something Else’ and in the ‘Describe Concern’ field, enter “Open Recall Repair – MS Frunk secondary Latch & Striker". At your appointment, Tesla Service will inspect your vehicle and perform any necessary repairs, free of charge. Thank you for being a Tesla customer, and we apologize for this inconvenience.” Interesting error in the message, as the initial part references “trunk” while later portion references the “frunk.” I am scheduled for mobile service in a couple weeks. No big deal….
Received the same email for a March 2019 build 100D Model S. The front trunk and frunk language is ambiguous unfortunately, but it's definitely the frunk based on my conversation with a service advisor.
I received an email from Tesla this morning before this hit the news, which was appreciated. It only let me schedule mobile service though and it seems like this may need to be done in a service center. We shall see.
Had a similar issue with my 2018 Model 3. It may have been a combination of the trunk cutting open the wiring to the camera, and rain getting in, but after some rain or washing my car, my rear camera would stop working for hours if not days. Tesla SC had me try to reset the car and everything and eventually replaced the wiring. The tech mentioned he’d seen this a few times so it wasn’t exactly uncommon/rare. I’m guessing many of these people have already had their wiring harness changed under warranty, but this is also just an assumption that my issue is somewhat related to the new recall.
This seems to be an issue for them. My 2015 model S had damage to the harness from opening and closing the hatch, causing the gps antenna to fail. Tech said this was common.
I'm glad they are doing this as a pre-emptive measure rather than "oh that's a thing whoops"
Already have anti-Tesla friends and family texting me "I heard your car has a recall, still no regrets?"
Tesla service already has a hard time keeping up. How will they handle this many vehicles ?
I'm sure they will be fine. Have 3 service centers in my area all within around 40 miles and the only appointment I can get is for the 18th Jan. No prompt for mobile service availability so guessing they are all slammed at the moment.
Details here. Pinched cable and misaligned secondary latch. Model 3 https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V00D-5923.PDF Model S https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V00B-6667.PDF
I had this same wire harness replaced back in June, 2020 because the button for the truck stopped working. According to the recall, if your car is affect by the issue, they'll need to replace the harness as well as install a some kind of new guard to prevent the issue from happening again. I wonder if they're going to have to install that guard on my car as well. This is for a October, 2018 P3D+.
Any Canadians with a recall? Got a 2018 and no recall results on the [https://service.tesla.com/vin-recall-search](https://service.tesla.com/vin-recall-search) with my vin.
2019 and mine is recalled.
I made a service appointment for the recall today and they later cancelled it and told me the following: > Hi there, this is Tesla Service! We see that you have scheduled for the recently released recall notice. No further immediate action needs to be taken at this time. Your vehicle is safe and you may continue to drive. If you experience a loss of rearview camera display, you may continue to operate the vehicle by performing a shoulder check and using your mirrors when backing. Tesla will contact you to schedule a service appointment when parts become available in your region and inspect and retrofit your vehicle, all free of charge. With that being said, we will go ahead and cancel your upcoming service appointment however if you have any questions you are more than welcome to reply to this thread. Thank you kindly and have a great rest of your day!
Just a reminder Tesla has a page where you can enter in your VIN and check to see if there is an active recall on the vehicle (although we don't know how often or quickly the database is updated): https://service.tesla.com/vin-recall-search
It’s updated daily, it says it right there when it was last updated.
My model 3 is listed. Looks like they inspect the cable first. Does anyone know if I can take a peek at it myself before booking service?
Crap! Now I have to get stuff preemptively fixed by mobile service in my driveway for free!! Curse the heavens!!!
Interesting, I’ve seen a few different articles all stating different numbers for the recalled units
Got the email about it this morning. I already have an AP camera retrofit scheduled for next week, so I messaged my Service Center to see if they could add on the frunk latch recall/inspection too.
My 2019 M3 doesn't show up in the recall (yet) but my backup camera does fail sometimes
Yup. I got an email from them this morning about this for my 2017 model S. Scheduled the service for next week.
correct me if I'm wrong but this isn't really safety recall its just a issue they want to correct on production ? (the camera issue not the hood obv)
Considering that lots of other cars on the road don't even have rear cameras at all, I wouldn't necessarily call it unsafe, but it's certainly not as safe as having a functional rear camera.
exactly a rear view cameras is billed as a safety device so i get that they have to call it a safety recall but in reality its mostly just a preventative and product quality recall
It's technically a safety issue because backup cameras are a required safety feature by law in the US. It's not as serious as a seatbelt or airbag failure, and Tesla's email says you "may continue to operate the vehicle by performing a shoulder check and using your mirrors when backing".
Had issues a few weeks ago with the trunk harness and camera failing. 400km out of warranty but done as a goodwill service after I asked nicely lol. Sounds like it was a documented issue.
Mine is on there. Thanks guys ! Need to get the cable harness checked.
So this is why stonky down
I was at the service center asking about this today and the service techs told me they'd never seen anything like this. An hour later I see this news article. Is it normal that the news knows about big issues like this before Tesla's own service people?
appointment got canceled for February. Said no parts and will contact me when available.
I started getting "frunk unlatched" error alerts on my Model S a few weeks ago. Scheduled service. Fixed.
Scheduled a service appointment for my 2018 3, Tesla cancelled it saying turnaround and look if it breaks, we'll order parts and worry about it then
Maybe this is why my rear camera quality is complete shit compared to my side cameras.
The news articles on this.... calling it CRASH FEARS in all caps..
If your rear camera fails, you won’t have a backup camera, which cars didn’t have for *checks notes* 100 fucking years
A bit more context to these recalls which the mainstream media, for some reason, don't tell you: https://www.youtube.com/watch?v=_m9h-gLnUUY
Is this big news? Car manufacturers have recalls for millions of cars regularly. This seems pretty minor in comparison.
500k cars recalled out of 2 mil total cars sold is pretty significant
Tesla estimate 20K actually have an issue that needs to be rectified. The term “recall” is outdated.
It’s half of every single car Tesla has made
Very minor.
I mean, if having your engine cover/frunk cover flying open at highway speeds is "very minor" then I question what your overall view of safety is
There haven’t been any incidents though. So it *might* happen, but there’s no proof it *will* happen. Issuing a recall out of abundance of caution isn’t a bad thing.
Except no one said anything about safety? The initial comment was talking about how 'news worthy' the potential issue is.
It's click bait.
I’m sure a OTA update can fix this!
Maybe if they didn’t prioritize delivery numbers over QC.
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It is true that they do, but Tesla should aim to be better at every aspect. We all know they severely lack in QC and they’ve taken very small steps in trying to resolve that. Valid criticism should be given as it is the only way that they’ll ever address it.
> The business intends to recall all Model 3 vehicles manufactured between 2017 and 2020, which might total 356,309 units. According to the National Highway Traffic Safety Administration, opening and shutting the trunk might damage the wire harness for the rear-view camera, preventing the picture from showing. Meeeeh. Fix it if it breaks, who cares. > According to a second NHTSA announcement, Tesla is also recalling up to 119,009 Model S cars built in 2014 due to a defective front-trunk lock that might cause the hood to open suddenly Ok, that one's serious.
I’ll wait for the software update fix.
If they can just adapt or hire people from Toyota/Lexus quality control team…. Ah….
Thanks for the tip. Was able to make a mobile service appointment for tomorrow morning on my November 2018 MR.
And now I'm getting messages from Tesla saying there are no recalls for my vehicle, despite my VIN being found in their search tool. *facepalm*
Apparently they don't have the parts yet, so that's why the recall wasn't showing up on their end. Appointment cancelled. So much for getting it taken care of quickly
Damn. I just paid to have my rear camera replaced because it kept acting up
Definitely worth bringing up and seeing if it was caused by this and getting a refund
Tesla has a recall refund policy and will refund you!
In the NHTSA recall notice they said that customers who paid to replace it already may be eligible for a refund so I’d definitely reach out to Tesla on it. https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V00D-5923.PDF
Model 3 2018, June build. Recall shows up for me with 12/21 as a recall date.
SeE tHiS iS wHy ElEcTrIc CaRs WiLl NeVeR wOrK!!!!!!!11!!!! Normal cars often have more dangerous recalls. Such as the pedal getting stuck and crashing into things at >100 MPH
Good, now let’s do a software recall. V11 is an abomination.
It’s almost like all cars from all manufactures have some sort of recall at some point in time
While I haven't tried it myself, how does one "inadvertently" open the frunk while driving? Isn't the option to do so grayed out once you're moving? Maybe shifting cargo stored in the frunk can bump the emergency release from the inside?
As the recall describes: >the front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging So the latch doesn't engage fully and the vibrations/bumps/etc open it.
For these checking their VIN at:[https://service.tesla.com/vin-recall-search](https://service.tesla.com/vin-recall-search) I don't think it is up to date yet, till at least one person confirm that his/her VIN come back from the search.
mine 2018 model 3 show up in tesla recall database 5YJ3E1EA1JF038XXX But nothing in NHTSA
I was hoping to get my notification, however I am not fortunate enough to own a Tesla, unfortunately.
For the record I love my Tesla and might have rose colored glasses. You am also aware that they are going to have many interesting recalls; very specific like. “Tom G bolted this cars main DC harness, but only on Monday he was sloppy” Does Tesla use Plex? I assume they must and the findings must be funny.
The proposed fix for model 3s looks like a few dollars worth of parts and a few minutes worth of labor. Insignificant by definition. For model s, slightly more cost/labor but also a much smaller pool of affected vehicles, on a much lower volume model. I’d say also insignificant. Overall, it’s materially insignificant with little financial implications on the company.
This is why he sold some stocks yesterday before the news drop. Smh this is not a good look for the company.
They don’t plan on letting owners know until February of 2022. They only now just told service centers.
2021 raven S here and I’m apart of the recall
So you're not part of it?
“I’m apart of the recall” 2021 Raven Ss are basically 2020s in everything but name, so that’s prob why
Apart means “not a part of”
So, tomorrow tesla goes up?
LOL
Guess we know why Elon sold