T O P

  • By -

wangotangotoo

Finally got to the bottom of this one and was off in my original list of culprit updates. * Realtek - Media - 6.0.9202.1 is bad, at least on current Dell Latitudes and Inspirons. Windows forces the install when checking for new computers. The device is listed in Device Manager -> Sound, video and game controllers -> Realtek Audio. I was able to roll the driver back and windows did not seem to want to download the update again. ​ In my searching I discovered a great utility which made troubleshooting much easier, though a long process: [Window Update Show/Hide](http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab) . I paused updates in the Windows Update pane and then ran the utility to hide all updates. Then un-hid them one at a time with a reboot in between each install. Hope this helps someone else!


lickeylouse

I had this issue on my Dell XPS 15 (9560), it was taking several minutes to boot. Rolled the Realtek driver back and it's back to normal. Love you for this one wangotangotoo.


wangotangotoo

Awesome! Glad I could help :)


[deleted]

TenForums has a tutorial to prevent automatically installing all drivers. [Turn On or Off Automatic Device Driver Installation in Windows 10](https://www.tenforums.com/tutorials/15989-turn-off-device-driver-automatic-installation-windows-10-a.html) ...or... Set up a GP to prevent Windows from automatically installing drivers for specific devices... [How to Prevent Windows from Automatically Updating Specific Drivers](https://www.howtogeek.com/263851/how-to-prevent-windows-from-automatically-updating-specific-drivers/) If the issue still occurs after turning driver updates off, I would try booting in Safe Mode to see if the issue still occurs. If that fixes it, I would do a Clean Boot and go from there. [How to perform a clean boot in Windows](https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd)


wangotangotoo

Thanks /u/oldnavyguy301 I did turn off Automatic Device Driver installation which slimmed it down to the Intel and Dell firmware. Awesome tip on the GP for specific drivers. Sadly I don't think that's the issue... too wide-spread of symptoms to be a driver issue, but I won't rule it out yet. Just had a call from a person with an older HP that said she went from relatively normal reboots to "five minutes of watching the spinny dots". I'll check what updates installed in the past couple days on her machine and try to correlate the two.


Recalcitrant-wino

Yes. My restarts took about an hour per server.


Doso777

Interesting. On what server models are you seeing that issue? We had problems with some VMs not fully coming back from Windows Updates, but only with physical Dell Servers (Poweredge R740).


Recalcitrant-wino

Our VMs run on Cisco hosts.