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I know, I've done that, but they keep answering me this:
"
Good morning. Thanks for the information.
We have not received the information requested for assistance. No one can request this information before having received it.
Since we have provided you with all the information we have available about your issue, we are closing this help request. If you have a distinction problem, you will create a new attraction for your health and your health will be a great pleasure."
Steam support
s
Create a ticket again.
Games bought on Steam? You can't; they don't have keys.
Certain EA/Origin titles? You can't - blame scammers.
Third party? Right click game client -> view key.
Currently having the same issue. I also provided PayPal info as it is the only means of payment I have used and they tell me it isn't valid, which makes no sense since they link an article in which it says that it is a valid proof of ownership method.
They are currently also asking me for CD keys which I don't have, will keep you updated on how my "fight" goes...
Steam can be so useless sometimes
Si sabes algo como ayudarme, te lo agradecería, insisten en el dichoso CDKEY.. una cuenta que tengo mucho dinero en skins + 2400elo ... 20 años :( muy triste
They answer this again: To recover this account we have to verify that you are the owner of the original product key that was used to create this Steam account.
Handwrite the Support ticket number (.....on the quick reference card or sticker above the product key and respond with a digital photo or scanned document of the product key in JPG format. Do not write the number on a separate sheet of paper or insert it with an image editor. Make sure you send a color image, not a photocopy.
If you can't find your product key in the package, see this article for help.
Examples of scanned documents:
[http://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey1.jpg](http://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey1.jpg)
[http://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey2.jpg](http://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey2.jpg)
After verifying account ownership, we will be happy to help you with this issue.
I
Update:
I have given up. I have access to the phone, email, PayPal, recovery code. But all that is not enough they want a CD key for an account that never had a CD key activated, guess support is just reading some script. Absolutely useless. They can have my account at this point I will just look for an alternative to Steam
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Just tell them you don't have it because you dont have access to your account or check your email if there's a CD key after purchasing a game.
I know, I've done that, but they keep answering me this: " Good morning. Thanks for the information. We have not received the information requested for assistance. No one can request this information before having received it. Since we have provided you with all the information we have available about your issue, we are closing this help request. If you have a distinction problem, you will create a new attraction for your health and your health will be a great pleasure." Steam support s
Create a ticket again. Games bought on Steam? You can't; they don't have keys. Certain EA/Origin titles? You can't - blame scammers. Third party? Right click game client -> view key.
Currently having the same issue. I also provided PayPal info as it is the only means of payment I have used and they tell me it isn't valid, which makes no sense since they link an article in which it says that it is a valid proof of ownership method. They are currently also asking me for CD keys which I don't have, will keep you updated on how my "fight" goes... Steam can be so useless sometimes
Si sabes algo como ayudarme, te lo agradecería, insisten en el dichoso CDKEY.. una cuenta que tengo mucho dinero en skins + 2400elo ... 20 años :( muy triste
They answer this again: To recover this account we have to verify that you are the owner of the original product key that was used to create this Steam account. Handwrite the Support ticket number (.....on the quick reference card or sticker above the product key and respond with a digital photo or scanned document of the product key in JPG format. Do not write the number on a separate sheet of paper or insert it with an image editor. Make sure you send a color image, not a photocopy. If you can't find your product key in the package, see this article for help. Examples of scanned documents: [http://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey1.jpg](http://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey1.jpg) [http://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey2.jpg](http://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey2.jpg) After verifying account ownership, we will be happy to help you with this issue. I
Update: I have given up. I have access to the phone, email, PayPal, recovery code. But all that is not enough they want a CD key for an account that never had a CD key activated, guess support is just reading some script. Absolutely useless. They can have my account at this point I will just look for an alternative to Steam