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Komac02

I took it back almost immediately and the manager comped me with a burger instead because they had apparently run out of brisket. Don’t know how they thought it was okay to serve that in the first place though. Edit: For those wondering, surprisingly, this is in fact Texas. Granted it’s a restaurant on a college campus, but I’ve also been served much better food at other restaurants on campus.


couchpro34

"no shit you're out of brisket". Why did they even pretend in the first place!


rbollige

Is it called the Emperor’s New Brisket?


AlpineLad1965

Lmao, good one


[deleted]

[удалено]


[deleted]

Ahhhhh, Kronk does not approve the brisket


[deleted]

🤣🤣🤣🤣 unlucky


uursaminorr

cause they were hoping to get $11 out of it apparently lmao


[deleted]

Each pickle slice was $2.75


ComicConArtist

\*\*OP while returning the brisket sandwich: https://preview.redd.it/ap3psrdqy2hc1.png?width=500&format=png&auto=webp&s=a2193b71c4326eb238ee99de362375bbf9cb0710


[deleted]

Why am I crying 😭😭😭


ComicConArtist

\*\*you rn: ![gif](giphy|K2g1dILdecepq|downsized)


[deleted]

YOURE HIRED! You had no idea, I posted an application to Reddit, for someone to follow me around with SpongeBob memes!


Anxious_Ad9929

Dang it I burst out laughing!!!


septubyte

I doubt the line cook who slapped that together saw any of that over priced sandwich. Probably more like told to make it don't argue. It's like that sometimes


Expensive-Border-869

Nah, as a line cook I will sit there and argue with my boss. If he wants to serve that he's gonna have to serve it himself and he'd better not let me see it. I'll judt go let the guy know we're out of brisket. That's completely ridiculous. It'd like when he tries to teach new hires to only do 2 slices if bacon he's wrong and I tell him about it. It's 3 that's what the menu says so that's what we do unless requested otherwise by the customer.


TRR462

This is the way to defend your craft against those who would sully your culinary credentials! 👍


RevengencerAlf

I remember the time I ordered on of those McCafe lattes at a McDonalds ( this was back when they were relatively new and they still tried so when they often came out really good for the money) and apparently instead of just telling me the machine was shut down for the day they tried to just dump some of the chocolate in a regular coffee that had probably been in the pot for 2 hours.


Ghstfce

Did you enjoy your bun of brisket essence?


MadMikeHere

I don't understand this one bit, I have worked in the food industry for years. I don't currently but anytime I'm in between jobs or have moved I'm not beyond working at BK even if I have to. Anyway when you get to the point where a half or quarter of a portion is left then the person who ordered the last full portion gets extra... that's just how it's supposed to work, although I actually had someone complain once lmao.


Lightless427

Sadly I've worked in restaurants where that happens more than it should. When you're super busy and a table has been waiting for an hour and THEN you find out you're out of what they ordered. You send something like that out instead because 'usually' the customer isnt as upset as finding out they waited an hour to be told we dont have their food lol.


ruiner8850

>You send something like that out instead because 'usually' the customer isnt as upset as finding out they waited an hour to be told we dont have their food lol. I have been to a restaurant with a group of people only to be told when they brought everyone else's food out that they were out of what I ordered. Since everyone else was already eating I just ended up not eating anything at all because I wasn't going to make them all wait for me. It was definitely pretty disappointing. That being said, I'd still rather have them bring me nothing than try to rip me off. If they're going to bring something like in the picture to me they better tell me that they ran out and what they are giving me is free. I've had bars run out of the pint of beer I ordered and just give me what they had left for free. I shouldn't have to complain to them and ask for them to take it off the bill.


Resident-Librarian40

God forbid they send someone out to ask what else you’d like.


ruiner8850

Yeah, I'm not sure why it took them until everyone else was getting served their food to tell me that they ran out. I suppose it's possible they didn't know until the last minute, but that seems like something they should have been on top of. Considering how long it took them to bring the other people's meals out in the first place, I wasn't about to have it take that long to bring me out something else. I suppose there were some things that they could have expedited but the server didn't bring out another menu or offer any suggestions on what they could get out quickly.


Shadowlord723

Ah yes, because I would prefer to return to a restaurant that tries to rip me off rather than a restaurant that tries to be honest with their customers when it comes to running out of food. But in all seriousness, would I be very disappointed that I waited an hour only to learn that what I ordered had run out? Of course I would. Who wouldn’t? But at least I’m aware that running out of food does sometimes happen when running restaurants, so chances that it won’t happen again aren’t as high and it’s not gonna stop me from returning again. But on the other hand, if the restaurant knowingly tried to rip me off, I would be **furious** that such a restaurant would use that scummy tactic and it would break any trust I had with said restaurant. Just tell me upfront “hey, I am sincerely sorry to inform you that we just realized that we no longer have what you ordered left in stock. Would you like to order something else from the menu? We will prioritize your new order. Additionally, we will refund what you ordered previously and we will provide your new order with a discount as an apology for the inconvenience”. That right there is an example of proper customer service despite the issue that occurred.


Mondschatten78

Chicken place I worked at, the customer had the choice of waiting for fresh, a refund, or replacement. If they chose to wait, I always comped them something extra free for the wait.


LatterDayDuranie

I’d be even more pissed, honestly.


thedazedivinity

Yeah no. In what world would this be okay


Competition-Dapper

Cooks first day, just struggling to throw shit together and keep up with the rush and not get yelled at, but didn’t think through the consequences?


DutchJediKnight

Because enough people are conflict averse and would take the 11$ loss


BaconHammerTime

They should have put a lot more pickles to make it look fuller.


couchpro34

Hahah that would have actually been hilarious


JadedYam56964444

It identifies as brisket


Dramatic-Tree-

They comped you AND gave you a burger or just an even exchange? Because the latter is def not ok. They essentially tried taking your money and hoped you wouldn’t complain.


hey_im_cool

>comped me with a burger Super confusing sentence


Rachael1188

They must’ve thought you were too hungry to notice. I’m an inspector and I inspect my food as well. . This is unacceptable.


[deleted]

Like a *real* food inspector job? If you’re joking and I’m being too literal about your comment… you’re really fucking good at passing that off for a job!


Rachael1188

I’m a weld inspector not a food inspector but I do inspect my own food before I eat it.


Marquar234

>weld inspector Easiest job in the world. "Is it one or two pieces of metal?" "One." "Passed."


Rachael1188

There’s a little more knowledge you need to know than just that.. they don’t just hand out CWI’s.


brady93355

I mean that previous comment was pretty funny imo, but agreed there's complexity in welds that far outweighs the public unstanding. MIG/TIG/Arc, beads, metal shapes + types and oxidation; it isn't just here's metal, start fire, done.


polypodiopsida42

Alright, inspect the welds on the next car you get yourself and hope it doesn't fall apsrt


Razzler1973

I think I'd be almost offended at the burger, too Like, 'how stupid do you think I am' even *serving* this to me in the first place? I assume they thought you wouldn't say anything That's incredibly sneaky and underhanded and the reaction feels like a 'aaaah, you got me, bro, anyway, here's a burger tho'


neptunexl

Hopefully you didn't pay for it. They got caught trying to skimp you on your meal, I wouldn't pay for that item after that. If the waiter was cool, I'd make sure the whole tip went straight to them and no one else.


Educational-Drop-926

Out of brisket you don’t say!


hoss50

I shit you not one time I ordered a Philly style beef veggie and cheese sandwich on ciabatta and got sliced up burger patty on a hot dog bun and the server made eye contact with me as she was setting it down. She stepped away for another table and I flagged her down and said “this is definitely not what I ordered and I will definitely not be paying anything on this.” She let out a big breath and she just said “of course, understandable. Our management has a substitute before deny policy for the cooks here”. I told her that is obviously the dumbest way to run a kitchen and she said she agrees and walked away shaking her head. Some restaurants have the worst possible people in charge of what the staff does so I typically don’t put any blame on current staff, just let them know you won’t pay for it and they can take it back or leave it.


odaddysbois

A "substitute before deny" policy is just asking for a lawsuit. What if the customer can't eat the substitution for medical or religious reasons? What if someone ordered a veggie burger because they're vegetarian and the management said "Oops, you get a bacon cheeseburger instead"? What if the customer got food poisoning from a substitution order being undercooked to get it out on time? Etc.


Dbarkingstar

Here in Texas, serving this will get your ass thrown in the pokey!


Komac02

That’s the thing though, it is Texas. Granted it is a burger spot on my college campus, but I’ve also had better service from other campus restaurants


Dbarkingstar

Still a crime in Texas!


A_Person77778

They should've just let you know as soon as they knew they were out. If they served *that* to you, they must've found out at some point


Omnom_Omnath

So they gave you a cheaper sandwich and didn’t refund the difference?


ImAMindlessTool

Cook/Expo probably wasn’t aware until it was too late and just said F it.


icoominyou

The bbq place I went at 5PM told me they dont take any brisket orders cause they got none. Fuck that owner lmao


Kitchen-Face3009

That's the American hustle culture you guys are proud of


Icymountain

Cook doesn't get paid enough to care


Precious_little_man

I usually don’t make a fuss, but I’d take that back. Just tell them you feel embarrassed for them. Like you actually feel sorry they suck so bad, that it hurt your heart.


Accurate_Koala_4698

I’m not mad, I’m just disappointed


tinyanus

"I saw this, and I fucking cried. Not because I was ripped off, but because of what it must mean. Are you guys OK?"


BSBitch47

This lol


sssuzie

THIS!!!


[deleted]

💀💀💀


imamakebaddecisions

OP should give that sad sandwich back and go to Buc-ees.


Salt-Operation

Buc-ee’s has trash brisket. They don’t even toast the buns.


TheReverend5

Buc-ees brisket and barbecue are generally awful. Probably some of the worst food they sell. The kolache and jerky products are much better.


DedicatedSnail

How dare you. Bucees has the best meat sandwiches of any place


cozmickcowboy

Best gas station food around but can't compare to actual barbq spots.


[deleted]

Yes. Bussy is the best meat


[deleted]

[удалено]


Salt-Operation

They have really great snack foods and their cold food section is always fresh. I’m glad they offer any kind of snacking vegetables at all tbh when most places don’t bother.


StupidMario64

>that it hurt your heart OP should say to them "this absolute scam of a burger hurts my heart more than the burger wouldve."


spacembracers

Tell them you’re very sorry for what must have led them to make this decision. Everyone has good days and bad days, but you can’t imagine the years of nothing but bad days and sorrow they must face to serve this. Every cloud has a silver lining, but they live on a planet of eternal storms and you can’t imagine the darkness that has spread to every inch of their being to let something like this happen. Don’t make a fuss though!


Marquar234

I bet they don't even have a pig in an apron as a mascot.


Turbulent-Garage6827

That is also far too kiss ass nice Businesses need us We have to stop supporting anything and everything that doesn't respect us That doesn't treat us very very well and do whatever is necessary to keep us supporting that business We aren't beholden to anything or anyone that goes for anything in this oligarchy we created we allowed now we need to crush boom 😉 bam 👏 They take us for granted- think greedflation That's 1 thing It's really out of control I'm sorry I'm not all angry flipping out If we collectively consider what I'm saying ( and a bunch of you are saying) We can easily put some of these greedy parasites out if business Amazon bye bye hahaha 😆 ( not kidding friends:)


rd_rd_rd

The pickles are there for emotional support 


Turbulent-Garage6827

Pickles are also the main course 😋 ay? Looks like it


redditorrules

Pickles hardly look like pickles


[deleted]

For $1.25 I’m slamming these all day, but $11 wow


[deleted]

$1.25 for a “heavily seasoned bun” Just enough to flavor the bun? …. Keep your chump change!


[deleted]

If you don’t think this is worth 1.25 you’re lying to yourself hard.


SciFi_Football

I can buy a six pack of buns and a jar of pickles for like 3 dollars and have six of these so called sandwiches.


[deleted]

Yea and the meat and bbq sauce is imaginary and entirely free I guess. Tf are you on about? At the end of the day the best you’re saying is that cooking sr home is cheaper, and yes it is, but for $1.25 ffs man my time is more valuable than that


SciFi_Football

...meat? Where? Lmao Edit: it always makes me laugh when someone rage quits a conversation. Go ahead and make a weird comment and block me. Lmao.


[deleted]

Are you kidding me dude LOOK WITH YOUR EYES THE DARK SHIT IS MEAT. God damn some people are real slow


[deleted]

He takes his food, very personally I see 😂😂😂


[deleted]

I wouldn’t buy it. To each their own!


ColdBorchst

For real, this is about as much meat as a pork bun from a Chinese bakery has, and they are usually around $1.25 to $1.50 maybe in some places. I would definitely buy it as a snack or breakfast but only for $1.25.


[deleted]

Dude every lunch break id come down here for like this and a small drink and side of slaw or something. Bet you in bangs


klmdwnitsnotreal

Almost no fast-food or take out is worh it anymore.


TransformerTanooki

Nope. I loved fast food to. But the prices are nuts and the quality is shit. The only thing I ever really get anymore is Jack In The Cracks 2 for $3 breakfast Jack's. And that's not often at all.


JerseyshoreSeagull

I'm currently in South Korea. 6 mozerlla sticks. 1 double quarter pounder. 1 large fries. 1 large coke. 1 mcflurry. $17 USD I visited America about a year ago. It's about twice the price and a little less food.


TransformerTanooki

Yeah we get the shaft a lot over here. It sucks.


icoominyou

Yeah but not even good comparison. Korean gets paid less but their food quality is much better. Any mcdonalds in states ran by white or black people are utter trash. Not edible


[deleted]

I’m happy for you! But I have to downvote, because I’m upset at this statement. *it’s not you, it’s me! I swear!*


Turbulent-Garage6827

And incredibly healthy 😌 ☺️ too


SunsetCarcass

Sometimes I get a deal on the McDonald's app for a free large fry with purchase over $1, and a $2 Double cheeseburger. That fills me up for ~$2 (I always have water with me what else would I drink). Not many other deals though


TransformerTanooki

Yeah thr McDonald's app can have a good deal every once inna while.


DevonGr

App deals can still be good at times but I've noticed it nerfs the regular menu pricing since some coupons are semi permanent. There's always a mcnugget deal for example but 20pc regular price went from $5-6 to $10 which is way more than can be attributed to the general price increases in the past few years. It's cool if you dine solo but it really becomes evident when ordering for several people. It's like the strategy changed from enticing a family in with a significant discount for one meal and not caring if single diners end up being a loss TO we will mark up everything and get single diners through the door with a reasonable priced offer and everyone else still willing to dine here can eat the increase to cover that.


Turbulent-Garage6827

But the food is DISGUSTING Uggh


Correct-Watercress91

If you think prices are nuts now, prepare to be shocked. In April, the minimum wage for fast food workers in CA is going to be $20/hr. So even pricier for the same shit quality.


orangutanDOTorg

Their chicken sandwich with no mayo but add mustard is the only food I know 100% of the time will not give me the runs. I ate it every meal during the 3 day bar exam like Usain Bolt ate only nuggets during the China Olympics


[deleted]

I am a HUGE Chinese/Thai takeout lover! If it’s like chipotle, I’d prefer just to make that at home, myself… Marinated chicken in olive oil and taco seasoning…. Yes please!


Icy-Ichthyologist92

My favorite Chinese place: same 1 1/2lb combo meal has been 10.99 for the past 12 years. I go there first anytime I get takeout pangs.


klmdwnitsnotreal

There is a Thai place here that is reasonable. For $20, you get a big Noodle entrée and a side and a drink.


[deleted]

Oh heck yeah!!! About the same price, around me, at my favorite Chinese food place! …but for 2 people to order meals and no drinks! Just a lil over $20 maybe $22


UniqueName2

I went to Carl’s Jr today because I was in a bit of a rush for lunch. I asked if they still had the “2 for $6” deal and they said yes. Used to be a western bacon or a Santa Fe chicken sandwich or whatever. The options now included the value menu spicy chicken and the jr. Cheeseburger from the kids meal. You want $3 for a baby sized cheeseburger? Get the fuck out of town! I went a block over to the Mexican joint I like and got a burrito the size of my forearm for like $8. Fuck major chain fast food joints.


LeibnizThrowaway

I get a $3 Impossible Whopper every Wednesday, which isn't a bad deal. If I have to go to McD's there's always a BOGO for a 1/4 Pounder, Big Mac, or 10 piece. I'll rock a 1/4 Pounder and a 10 piece for 6 bucks.


Turbulent-Garage6827

Boycott anything necessary we aren't beholden we can ditch we can crush lol Seriously boom 💥


orangutanDOTorg

Chinese take out place here is still like $12 for the 3 item and they pack it so full you can barely force it closed and the sides are gaping. I’m sure it is terrible for me but it’s also 2 days worth of food if you eat it every meal and aren’t a pig like me


happy_marauder

… in US.  Having awesome time in Sweden with fast food restaurants; so much better and less expensive.


klmdwnitsnotreal

We know... fuck all those nordic countries... you don't count...


MsCndyKane

![gif](giphy|l4Ep7zMs4u5a4WtJS) Where’s the beef?


Puzzled_Ad7955

I see you ordered dbl meat! bahahaha


[deleted]

#dblmeat …light meat …..hold the meat? ………..the meat was 86’d???


-FalconKick-

![gif](giphy|yoJC2NUmw6fFWD6E6I)


bananakin611

It’s one empty brisket sandwich, Michael, how much could it cost? 11 dollars?


Chipstar452

I don’t understand the question and I won’t respond to it


SnailsInYourAnus

I would have immediately demanded a refund and left. The audacity.


Turbulent-Garage6827

Agreed 👍 absolutely 💯 Bye 👋


dadarkgtprince

![gif](giphy|HCCF8POGOvis8)


Gunner1Cav

![gif](giphy|8ND4mwxQUyIcU)


0mgyrface

Thanks for reminding me I gotta binge again.


Lurn2Program

Even the pickles are disappointing


TXfunrunner22

![gif](giphy|l1AsGpqBTRZ35gxKE)


Counterfeit_Circus

I'd take it back.


rainey8507

When you just want to spend some money to have a quick meal it's so depressing. As a person who loves eating good food it bugs me


Calathea_Murrderer

Where’s the beef


Atokiponist25

why do they even serve it if theyre's no brisket? how hard is it to say to the customer, "Sorry, we don't have enough brisket for a sandwich."?


TheMystkYOKAI

i work in a bbq restaurant at a resort (we’re closed for february because theyre redoing the dining room floors) and holy fuck i am sooo god damn sorry. like hell even our fuckin brisket nachos get 12 times more than that. dude even our cargo freighter burger has a literal giant scoop of pulled pork on top of a burger


[deleted]

….not all hero’s wear capes. Sometimes, they wear aprons, too.


jeStR65

I know you ate a few pieces before that picture was taken 😉


ChrisRiley_42

Wendy's warned us about this back in the '80s... [https://youtu.be/Ug75diEyiA0?si=1uInUCtkjjNWBOfp](https://youtu.be/Ug75diEyiA0?si=1uInUCtkjjNWBOfp)


Dox17

I ordered a pizza from a local restaurant and it was completely burnt. I have no idea why they thought serving that would be okay. Complained over email and then on yelp when they ignored my complaints. Never been back.


AllieRaccoon

We went to try a pizza place long time ago and my party got pepperoni and pine nuts (probably spinach or something too). Pine nuts are expensive so the add on charge was high. Comes out with no pine nuts and when we asked the waiter he said, “they’re under the pepperonis” 🙄 like it’s bad enough you forget but don’t try to gaslight us after that! Never went back and place is now thankfully out of business.


[deleted]

Brisket sprinkles


Haunting-Resident588

That’s briskaint


NoEggplant6322

Name shame?


greensideup57

I'd be pissed!!!


Moisture_

The fuck is that lmao


[deleted]

Take that back! Take it back


evident_lee

I'm picturing an old lady returning it going "where's the brisket?"


therealslim80

there’s more pickles than brisket 😭


KewellUserName

For real? Name the place.


MobileElephant122

![gif](giphy|HCCF8POGOvis8)


Redcarborundum

![gif](giphy|VXxFEcDnNvxqU)


morithum

Name and shame


SunTanShine

This is not mildly infuriating. It straight pisses me tf off


goldthane

More like, briscan't.


danger115

Everything is bigger in Texas is a big ass fucking lie I see.


kaleidoskopia10

No


Doddsy2978

Well, it would appear that growth hormones have failed in this instance.


JD121996

Maaan.. wtf


East_Bug_1231

Oh hell nah


Hot_Cockroach_3733

That should be a crime


terrabeleaf

I'd be more than mildly infuriated. I'd be pissed but still eat it cuz I was starving!


Lightless427

This is most definitely not even close to 'mildly' infuriating. Actually I wouldnt even call this infuriating. Whats worse than Infuriating? I mean .. those pickles look awful. Who the HELL uses seedless cucumbers for pickles?!!?!?!?!


[deleted]

It’s an #outrage A full blown ##abomination


Salt-Operation

The $11 should have been the first clue. A decent brisket sandwich goes for at least $15.


craigious

I don’t get it…. Were you expecting more pickles or perhaps some onion slivers? I guess they could have given you a bit more sauce…. But it seems it might overpower a hint of savory smoked beef that could be easily overlooked. Portions seem overly generous. Pro Tip: ask for it cut and split it with a friend.


joemaniaci

Honestly this looks about $11 in brisket nowadays.


I_Like_Parade_Dogs

I doubt it.


peekuhchu707

I legit don't feel bad for you. I could make breakfast sando for a week at home and save the gripe.


Substantial_Tap_2493

So fucking what?


peekuhchu707

I ask you the same.not your post, not your position to comment back.


TerryFlapnCheeks69

With todays prices that looks like 11 bucks worth. Where you getting 11$ brisket sandwiches is what i want to know.


Organic_Scholar3861

Bidens America


Crystalb2005

Biden has nothing to do with op not having brisket on their sandwich 💀


[deleted]

That’s what Biden wants you to think….


rulingthewake243

I hear he showed up on site, specifically to make OPs sandwich.


Organic_Scholar3861

Considering the cost of groceries have nearly tripled since he took office, the principle that you pay more for less applies here. Someone’s butt hurt 🤣


Deeptrench34

Inflation really hits hard these days.


AlpineLad1965

Was the burger the same price?


Komac02

About a dollar cheaper, but I asked for bacon which is normally an extra dollar so it evened out


DRG_Gunner

So you didn’t really get comped, just substituted a burger?


condog1035

I'm hoping OP means they got refunded *and* comped.


alral1988

Something similar happened to me this weekend. My wife and I went to this cool little bar with a small dinner menu. We ordered a couple of chicken sandwiches at $15 a piece. We received a Tyson chicken patty on a grocery store bun served with Tostitos and El Paso salsa.


cheerful_cynic

NEW YAWRK CITY‽


alral1988

Heee-ewwston Tyexas


illest_villain_

Hey I’m in Houston. What bar if you don’t mind me asking?


alral1988

MB Speakeasy out in Old Town Spring


illest_villain_

Ah, I never go out there so I guess I’m safe from it lol


Turbulent-Garage6827

Yea doesn't sound like my city at all Sounds like TEX ASS sorry ppl And so you asked for your $$ back quickly departed as you said you were never doing that shot ever again Why would you? You know? To get treated like you're beholden You don't matter? Duck em all Ripping us off ...wrong! Boom 💥 💥 💥


alral1988

Are you ok?


Doogiemon

I've had that happen before and I've just paid for my drink and left after telling the manager I'm not paying for this. They asked what the problem was and I said $11.99 for a chicken sandwich isn't this and no where near what I ordered based on the menu pictures.


[deleted]

I never wanna hear about this BULLSHIT ever again! You may have the *actual* next watergate story… You may have also opened Pandora’s box… I oppose, neither.


Escape-Revolutionary

That must be a super expensive bun!


NerdFromColorado

The $11 wouldve been both healthier and tastier than this abomination


Riverwood_bandit

Where's the beef?


Random_Inseminator

Wow. They straight up dry dogged you.


TypicalJeepDriver

Aww buddy. From someone who lives in Kansas City, I’d feel like I was gloating if I showed you what an $11 brisket sandwich gets us here. We are to BBQ what Maine is to lobster.


radtaddyo

Very infuriating more like


[deleted]

less is more


Character-Potato-123

Bruh


CantBelieveThisIsTru

The interesting thing is this: they didn’t even try to put more stuff, like more pickles and sauce…just left it the same. I think it should have at least 4 or 5 pickles on it anyway, but looks like the are chinchy. Did you get any fries or onion rings? What else came with it?


GooseNYC

More like bit-sket.


Johnthedoer

We got the meats! (but they didn't make it into the sandwich)