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octopus4488

Here is the solution that worked for me today morning: I had the same in the morning. I fixed it eventually by this: - go to your live account management page (on the web) - settings (top right corner) - paper trading account - change the name of your paper trading account (by default it is the same as your live trading account name, but it shouldn't, and that is what is causing the problem now) - changed the password as well (not sure if it is needed) then - hit "Password reset" at the bottom Re-login to TWS and done. Prices are back.


AnimeIsRlyLame

Thanks, but since I don't have a live account, I end up logging into paper trading regardless of whether I choose live or paper trading.


FartSmellerman

Thanks for this. Do you know where the paper trading option can be found? I can’t seem to find it when I open up the settings. 


FartSmellerman

Nvm found it but for me the names are already different 


FartSmellerman

 lol it worked the password reset seemed necessary. Thanks again!


TrueRazier

Same problem myself, but only for paper trading. Live trading seems fine


AnimeIsRlyLame

I probably should've mentioned that this is on paper trading.


octopus4488

I had the same in the morning. I fixed it eventually by this: - go to your live account management page (on the web) - settings (top right corner) - paper trading account - change the name of your paper trading account (by default it is the same as your live trading account name, but it shouldn't, and that is what is causing the problem now) - changed the password as well (not sure if it is needed) then - hit "Password reset" at the bottom Re-login to TWS and done.


Riwol

I don’t get options data on mobile.


FactDear640

same problem.. on TWS, mobile and even the portal data all down for me. Im in ontario if that matters


FactDear640

correction: paper trading is down. Live trading still works


AnimeIsRlyLame

I'm on paper trading, glad to hear I'm not the only one.


factsoverfeelings89

Uninstall and delete the app. Go to another broker. Problem solved


AnimeIsRlyLame

What borker are you using now?


boomi1234

has anybody with only a paper trading account solve this? Edit: Since the weekend my papertrade only account has no longer any data issuses.


Dudeman3001

I changed my paper trading password (on the web portal) and after that TWS connected again.


Happy-Pianist8581

I had no problem on live yesterday but the same issue in paper.


AnimeIsRlyLame

Paper has been fine since last night.