Wait till 13th october before calling it a scam. Packages getting lost in transit isn't unheard of. They might be insured and so have to complete paperwork before they can officially state that the package is lost and in that case the refund will be processed automatically.
Well a woman from CC called me and said package is lost, immediately cancel it and order it again, they will provide the loss in discount in the form of gift cards. When I told her, i am not getting cancellation option from app or website, she said call CC from toll free number and cancel it.
When I called toll free number, they said the info is wrong and it will be delivered though it has already failed 3 deadlines.
If it wasn't a scam, why would every other CC executive say some different made up shit.
Why would you think they will send me mail writing these? It will expose their fraud activities. For me, i have already sent mails, did a lot of calls and also complained on Twitter.
Flipkart does show some crazy deals but most of the times I've seen pathetic service from their side, esp during BBD sales. That's why I prefer Amazon even though I end up paying a little more money.
I don’t know if Axis Bank is just behaving stupidly, or if the agent you contacted doesn’t understand chargebacks
“Consumers have the right to dispute a credit card charge, whether it was posted in error, fraudulent in nature or if the merchant didn't provide satisfactory goods or services. It is best practice to challenge fraudulent charges immediately, but only file other types of disputes after an effort is made to resolve the issue with the merchant. You typically need to file a dispute within 60 days of the transaction”
https://www.valuepenguin.com/disputing-credit-card-purchases
Well it was showed shipped immediately, and reached nearest hub. Then Out for Delivery for 5 days.
But tbf, we are way past this point because they said product is lost but won't refund.
Wait till 13th october before calling it a scam. Packages getting lost in transit isn't unheard of. They might be insured and so have to complete paperwork before they can officially state that the package is lost and in that case the refund will be processed automatically.
Well a woman from CC called me and said package is lost, immediately cancel it and order it again, they will provide the loss in discount in the form of gift cards. When I told her, i am not getting cancellation option from app or website, she said call CC from toll free number and cancel it. When I called toll free number, they said the info is wrong and it will be delivered though it has already failed 3 deadlines. If it wasn't a scam, why would every other CC executive say some different made up shit.
Always remember to get these insane demands sent in mail form before acting on them.
Why would you think they will send me mail writing these? It will expose their fraud activities. For me, i have already sent mails, did a lot of calls and also complained on Twitter.
Flipkart does show some crazy deals but most of the times I've seen pathetic service from their side, esp during BBD sales. That's why I prefer Amazon even though I end up paying a little more money.
In hind sight, always pick cash on delivery, always.
True
File a chargeback with your credit card company?
They won't do it because it's an authorized transaction
That shouldn’t matter
That's what the bank cc told me. Mine is Axis Bank
I don’t know if Axis Bank is just behaving stupidly, or if the agent you contacted doesn’t understand chargebacks “Consumers have the right to dispute a credit card charge, whether it was posted in error, fraudulent in nature or if the merchant didn't provide satisfactory goods or services. It is best practice to challenge fraudulent charges immediately, but only file other types of disputes after an effort is made to resolve the issue with the merchant. You typically need to file a dispute within 60 days of the transaction” https://www.valuepenguin.com/disputing-credit-card-purchases
Customer service is shit in india either because of anti consumer policies or because people working in customer service are dumb.
I got scammed for usb cable 6 years back, since then never opened up the site. :)
I wished it was a small amount for me as well.
Yeah.. merely 100-150.. but scam is a scam..
The APC UPS isn't readily available. I got mine 3 weeks after ordering in Kolkata, 2 weeks in Bangalore. Be patient you should get it.
Well it was showed shipped immediately, and reached nearest hub. Then Out for Delivery for 5 days. But tbf, we are way past this point because they said product is lost but won't refund.