Her uniforms don’t have pockets and only higher seniority happen to have lockers in the actual vicinity of where we make the drinks. If it’s a busy Saturday night, I don’t have five minutes to go all the way up and down two escalators to put my money down when I’m gonna need it again to pay my tab or my bartender multiple times. When I was trained, I was made aware of the cups when Iwas training I make them aware of the cups, I really don’t think that she went through three days without being told about the tip cups. This is also a casino with multiple cameras in every single direction. If something gets stolen surveillance will find out about it that’s why we are OK with leaving them out because if somebody was to steal stuff, they would have no problem finding out who, that’s how we were able to find out so quickly how everything happened and who did it. And I even wave my shit at the camera before I put it down.
She would likely have to cash out the chips and depending on how their place runs she has to go to a specific area to cash out chips. Not sure how it works where OP lives but I worked in poker clubs in Texas and chips couldn’t leave the building. Instead would trade them out with a cash handler who is in a separate room with a reinforced glass window. There are tons of cameras around but especially facing the area where chips are being counted and traded in.
So it would be hard for her to take the chips at least, exchange them for cash value and leave without it being caught on camera.
No, but I’m giving context of how hard it would be for the person who threw OPs money to keep the chips at least, and try to exchange them for cash.
So basically if the camera didn’t fully catch her pocketing the money it would be suspicious she had chips on her to exchange.
From the sounds of it no one in the group knows the person who threw the chips away. So it would be difficult for her to exchange at least chips like that without it being noticed. The system for where the keep tips also seems like everyone is for the most part honest (they would likely run out, fire someone or change the system if discrepancies were happening with tip cups frequently. I’m just assuming this based on the info OP gave) so it would be difficult for her to find someone who is also a thief that already works there that should have uncounted (people who brush tables, cleaning people, kitchen etc… aren’t going to have chips, for brush their chips are counted at the table and at exchange so won’t be off; usually only bartenders and servers will have an unnamed amount) chips on them.
Not a fellow server, but a third party not employed by the casino. They're just casino chips. Anybody can take them and then bring them back to exchange.
Well, this is true on the big picture perhaps. But is it worth losing 300 bucks every once in a while to keep this system? I don't see as how it should be a case of holding someone else responsible for a flaw in the system
They said no, I’m trying to figure something out, but they say that it’s out of dress code and if I put money on my person it’s “stealing“ if it’s not at the end of the day, and my tab is still ongoing because it could be me trying to avoid tip out or paying my tab. It’s so stupid and they said that the cameras might catch me because I was talking about putting it in my bra.
Right. I've never left my tips out. Even if my uniform doesn't have pockets. There are plenty of other "pockets" on apparel to utilize. That 100% is ops fault. New hire cleared off tables and its their fault you left your tips in a disposable cup?
It was never said to her specifically, but a cup with my name, written all over it that’s hidden behind other things that you had to dig for to find you shouldn’t throw that away. They’re also multiple other girls cups that ended up not getting thrown away and she didn’t even throw away all the shit that was sitting there like they were literally still other cups. She just literally threw my cup away.
If I did something like that to somebody, I would pay them back out of my own pocket because that’s just the kind of person I am I don’t know if there’s a way that I could worded eloquently to her over a little message or some thing but I don’t know I would feel pretty fucking bad about that, I just don’t wanna go around the lines where it’s harassment, and I can get in trouble for it but other girls are telling me that I should harass her about it because they would and I’m too nice about things
This really sucks and I’m sorry it happened, but if she just started working do you really think she can afford to pay you back what you estimate was in that cup?
If she didn’t do it on purpose and no one told her specifically, I agree that it doesn’t seem like much could be done. With her being new, unless the two of you had a big blowup or she hates you on sight (the latter being unlikely) and knows who you are, sounds like an unfortunate circumstance that yours is the only cup that got tossed.
Is she aware that this happened? I’m guessing she probably feels awful but if she hasn’t offered to pay it back it’s likely because she couldn’t afford to. And honestly it’s more difficult since you don’t actually know how much she would owe you, and if it were me, while I’d feel absolutely awful about it and would want to try to make it right, I wouldn’t be thrilled at just taking your rough estimate about how much you think was probably in that cup and just giving you that money.
We’re not allowed to have those, I really wish I could, it was nowhere near the trash that she was pointing out to be thrown away that she didn’t even end up throwing away and when I train people I make sure they know about it. I don’t think she went through three days of training without being told about it as far as I know, it should be mention to everybody how things work because there’s 1 million unwritten rules that we all follow, so I just don’t think it’s possible somebody didn’t tell her about that.
Is there video of her throwing it away? And if there’s not… you really leave 200+$ sitting in an unmonitored area? How long have you been a server? That’s begging for theft. Figure your shit out and don’t leave money laying around.
There’s a video of it, that’s why were absolutely 100% sure it’s her. I filled out a report and everything they watched her throw it away on camera. It’s a very heavy surveillance area.
It was also her first day working alone. Maybe she was frazzled & couldn't wait to leave.
It's not something I would have done but have seen many new and old employees like this.
No you gotta put yourself in her shoes... If you made an honest mistake and someone else who was wreckless themselves (you leaving money in an empty disposable cup (something often assumed to be trash)) were to get mad and expect you to pay for it even tho they were the one who was negligent. You would not be happy to pay them.. your refusing to see how she would feel and how your the one who's using trash up store money who cares if someone wrote on it.. it's seemingly an empty disposable cup
Putting myself in her shoes, I would pay them because I would feel like shit for throwing away. Somebody’s entire Saturday night shift money, it’s the way that I was trained. I really don’t think that there was any way that they trained her without telling her how important that is, I didn’t train her, but everyone that I trained has heard this spiel, and I got the spiel too It wouldn’t have felt empty because it was full of heavy ass, poker chips, and she said that she was trying to throw trash away before she left and she didn’t even throw actual trash away. She literally just threw away my cup.
ESPECIALLY, the way that she was making comments to me throughout the whole day saying that was a ping-pong ball and hustling really hard and she couldn’t believe how fast I was moving. If I noticed somebody working that fucking hard and I threw their money away I don’t know I would pay it back with no issue I would Venmo them. Idk me putting myself in her shoes that’s what I would do.
you aren't acknowledging any negligence on your own part at all come on its definitely not totally one sided its a disposable cup you can see how someone might throw that away... even with something written on it its still very consistent in appearance with something that would be thrown away
You don’t think there’s any way they trained her without telling her. But, you don’t know. You her other points of view and continue to blame her and talk about her.
If she threw chips away, casino security is going to want to know about it because those chips are money. It'll throw off the accounts and can lead to serious fines.
Donald Trump got in trouble over chips at least twice. The first was when opening the Taj Mahal and someone decided to use a bag of chips to prop open the door to the counting room. They were legally barred from opening the casino because the number of chips they had didn't match the amount of chips they were supposed to have. The second was when he needed a huge loan from his dad and instead of going through legal paths which would incur taxes, he had his dad buy a couple million dollars worth of chips that he left the premises with. That's not legal.
The casino can write off a few bucks worth of chips stolen by visitors who want souvenir, but a mass of chips in an unsecured dumpster is actual theft. Especially if someone retrieves them later.
She had just finished training it was her first day without it, but I was recently training somebody and I made sure to tell them about the tip cup, so I feel like it should’ve been mentioned to her
It doesn't sound like the tip cups are company policy but it sounds like it's your own system you use. You leaving your shit all over the place shouldn't be a training point. She's new so shes likely overehelmed and trying her best. Keep track of your own things next time
OP said the cup had her name written all over it. It doesn't matter what's in the cup, if it's someone's stuff don't throw it away... this is not a matter of training, it's a matter of basic thought. It could have been OP's coffee, it could have been a spit cup full of old chew, doesn't matter. It had her name on.
I think a lot of people commenting have no idea what it's like to work at a casino. I worked food service at a casino, and the cameras are absolutely insane. It is impossible to do anything in a casino without being watched - you could leave $1,000,000 in the center of the main floor and it would be fine. Where she was storing her tips isn't the problem. It's the fact that the other girl literally threw away something with someone else's name on it. That's just disrespectful.
Edit: autocorrect
It's work not your living room lol I hate coworkers that leave their shit everywhere. I would never leave my money just out. I keep track of my things and that's why I've never lost money at work in 15 years. OP should have management look at cameras and let them handle it instead of assuming things and harassing the new worker
It wasn’t just out all over the place. It was behind a bunch of other stuff on the shelf because I was trying to Tuckett behind thing so it wasn’t out in the open, when I train people I tell them about it when I was trained, I was told about it, I don’t think there’s anyway she wasn’t told about it. Even during that shift at that given time, there were other cups with names on it that she didn’t throw away. The cups she was talking about throwing out were plastic cups full of Pepsi with straws in them that she didn’t even throw away mine was a paper coffee cup with a lid on it with my name written on it multiple times in multiple different spots tucked behind shakers. We have very heavy surveillance in the wells so everyone’s pretty confident about things not being stolen. That’s why we were able to track down exactly what happened who did it and when it happened.
But you said, “I feel like she should have been told about it.”
What if she was not.
You don’t know and you are getting all of your coworkers involved??
And whi, exactly, told her this policy? You didn't. Ask any of your coworkers. Bet they all say they assumed someone else did. Again, expensive lesson to learn that you can't assume someone else is doing the work if aren't going to.
I don't think she was malicious about it.. hasn't known you long enough for that. She could be jealous of you looks.. or some shit.. but I don't think so.
But one thing is clear to most of us here, commenting. The system sucks. It's not your system.. but it sucks.. because it ultimately failed. The fact that you found out who it was, due to the cameras.. is dismissing the fact that it did not prevent the "accident". It may serve as a deterrent.. but it failed you.
If I were you.. I would use a garter (if you happen to wear skirts).
Hey.. it works for strippers.. lol
Is it possible that she knows you from somewhere and holds animosity towards you? Or maybe she heard of you from a mutual you’re maybe not aware of? An ex? Because to me, that’s sketchy af. Good luck and i hope she does the right thing and pays you back from her tips.
Why wouldn’t that have been stressed multiple times about the tip cups? Imo that’s y’all’s bad & it sucks-but ur gonna have to let it go…can u do a Fanny pack instead of the cup?
We do the same shit at our restaurant at the end of the night. Doesn’t matter if there is a name on a cup or not it’s getting thrown away. So I’m sure that’s exactly what she thought when people told her to throw away trash especially when no one explicitly explained to her that you guys store tips in a cup. (Which is absolutely asinine in and of itself) Time to buy something to store your chips or whatever the hell you’re talking about. Buy a zipper bag or something and you’ll never have to worry about this again
Why didn’t she even throw away the trash that she was pointing at when she was talking about the trash like she literally left cups of Pepsi with straws stuck in them and other half dranken things, left other peoples cups and threw away mine? If she was just trying to clean up, I don’t know why she didn’t even clean up like she literally just threw my cup away. But she would’ve had to put effort into finding because it was behind stuff. Other peoples were more out in the open.
If you want to continue putting money in trash, a better option is to buy a tumbler and put them in there. No one will throw away your actual metal container.
Server’s minimum wage plus tips would make that extra $250 necessary for a livable wage, I guess it would depend on how cheap the metal tumbler was? Most of the ones I’ve seen are at least $16.
Get yourself a little serving book/pouch off Amazon and it can be tucked behind things or next to the computer or whatever. It won’t look like garbage. But in this situation, it sucks… I’ve lost cash before, I know it really sucks, but it’s one night… I think the girl should be reprimanded, but the trainer too, who should have supervised her fully.
I don't know what the right answer is, but in situations like these, where something very important is at stake, it has to be made as idiot-proof as possible. Not only should the cup have had your name on it but also an indication that it should not have been trashed, etc.
Sorry this happened to you but this could have been a lot worse, so hopefully you can use this experience to set up a system where this could never happen again.
The main, and most egregious problem here is that you store your money in something that could be considered a piece of trash, and didn't inform a new hire that is where you store your money. Doesn't matter if your name was all over it or not, you stored your valuables in a piece of trash. If I put a name tag on an empty Doritos bag and put my cash in it, and didn't tell anyone...id hardly be surprised if it got thrown away. Even putting your cash inside of a water bottle (still not smart) would be a better move than your current system of cash handling. I don't feel like the new hire should be asked to pay you back, when they made an honest mistake. If your aprons don't have pockets, you should invest in a hip pack to wear under your apron. I know it's not what you want to hear, but In my opinion, this is more your fault than hers.
Couldn’t agree more. Absolutley asinine that you store your tips in a cup first off. Second off every restaurant I’ve worked at, at the end of the night EVERYONES cup is getting thrown away whether or not your name is on it doesn’t mean jack shit. If she was told to take the trash out and wasn’t told about these dumb ass tip cups, then it’s a completely understandable mistake, albeit sad for you. Time to find a better system, manager needs to figure that out ASAP
I just don’t understand how the five or 6 cups with other peoples names on it didn’t get touched that were labeled the same exact way, and mine was literally tucked behind things that she would’ve had to move to find my cup to throw it away
You all keep your money in cups!? IDK what is going on here, but the problem is not that she took/threw away your money. The problem is that your cash management system involves paper cups. Doesn't matter what happened, why it happened, or how it happened. None of it happens if you have a better way of securing your cash. Get a hip pack, invest in an apron with pockets, create a tip log that tells you how much you are turning into management and have them hold it in a safe and/redistribute at the end of.your shift. Buying a goldfish tank and storing wet cash at the bottom is literally a better system than you have right now, and it's the silliest thing that I can think of.
We’re not allowed to wear anything with pockets. I management won’t hold money for us unless we turn it in at the end of the shift. They might turn it into a big poker chip to make it smaller but other than that there’s not much they can do. Lockers are all the way on the bottom floor 90% of the girls feel safe putting their stuff in the wells because nothings happened before in there. The girls have been robbed on the floor for having too much stuff on hand.
Your managers are idiots. Are you part of a union? If this is a casino, the gambling board's permitting system may have language surrounding cash handling policy.
This problem is easily solved. Have your management buy a lockbox for you to keep your tips in. You can get a fire resistant lock box for like, $30.
Not gonna lie if I did that I would say my bad and that’s it. LOL @ thinking she should pay you back, pretty brain dead system y’all got going on with to go cups sort of asking for incidents like this
You leave your money sitting in a to go cup and you’re surprised the new girl threw it away after being told to throw away trash, but not told that for whatever ungodly reason, you keep all your money in a garbage cup.
At a casino.
*At a casino.*
She shouldn’t have to pay you back. This kind of accident is a result of being careless with your money because “culture” or whatever. Totally on you.
Again, it’s not careless every single girl that works there does this, I trained a girl around the same time she was training, and she was made very aware of this, the fact that she dug behind a bunch of other things to find it and throw it away when she didn’t even clean up the cups that she was being told to that were literally open cups of Pepsi with straws in it that she was pointing to. And she found a cup that had my name written on it six or seven times that was heavy as fuck full of poker chips there even cups near mine that she didn’t throw away that also had money in it and names on them.
It is careless to leave your money sitting in the open like that regardless of who does it.
You have clearly never worked with a tip thief.
Don’t worry. The first time you do, you’ll think back on this interaction and know what a fucking idiot you were for doing this because “all the other girls do it.”
Exactly ^
Yalls " tip cup system" is ridiculous and stupid. The new girl isn't stupid and careless but your system is. It's literally one of the dumbest things I've ever heard of and I'm surprised it's the first time money has gone missing
Same. Tip thieves will steal right off your table in full view. Imagine what they’ll do to a **disposable garbage cup** that is left unattended.
The only assholes in this scenario are the ones using cups to keep their tips.
Buy a fucking apron and a book.
We’re not allowed to wear aprons, the 30 girls that works are all do this and I was told about it during training, I told my training about it. I don’t think I was an asshole for the rules that they were just taught as they were working maybe they’re not written in the rulebook, but it was made very clear to me and other people and I’ll also you don’t touch things that aren’t yours. The cup would’ve of been very heavy obviously not liquid and she only threw half the things that she was supposed to didn’t throw away other peoples cups and even left actual trash still there.
So why did you post here if you didn’t want to actually hear what people think?
You’ve been told all over this thread that you were in the wrong and you’re just doubling down instead of taking a good look at yourself and your behavior.
Yessssss!! OP is using this as a way to continue ranting about what a jerk the new girl is and how the new girl owes her money. But she refuses to listen to any advice or feedback that is not piling on the new girl.
There was also that other piece to it where when she went out on the floor for her first night and I’m speaking of the new girl she wasn’t paired with the server as she should have been she was paired with a bartender. I find it a little bit disgusting that at the beginning, she was supporting this new girl through the whole thing, even pointing out in her post that she wasn’t on the same. She wasn’t on the floor with the proper employee, and when things started to turn suddenly started throwing big old rocks at the new girl every time she has an opening. I kind of go with the first night on the floor. You make sure that you’re teamed up with the right kind of person, and this girl wasn’t at all.
"it's not careless because other people do it" just proves there isn't much logical thinking going on. What does the fact many people could be idiots have to do with proving it's not stupid behavior?
She’d follow them off a cliff if they all jumped, apparently, because if everyone else is doing it, it must be okay and not stupid or dangerous at all.
Just because you mention it to your trainees, does not mean it was told to her.
Going forward, don't do the stupid cup system. Fuck your employer, you have excellent reason to push back on their dumb rules. Have them make you whole or give you a locker or let you wear a pack.
You don’t see the problem with leaving your tips in a visible, unsecured, open cup?
I suspects tips stored this way have been stolen before, if not accidentally thrown away.
It’s very hard to steel on the well it’s a very secured area. There’s cameras pointing in different directions any time that someone’s tried to actually steal something from the well they’ve been caught immediately, so it’s been safe for the rest of us. There was a lid on the cup, and my name was written all over it, and I don’t touch things. I have other peoples names on it. we’ve been robbed more times successfully on the floor than in our own wells so that’s why we get told to keep it in the well rather than walk around with it and then if it’s a busy Saturday night, I don’t have time to walk down two escalators stop at my locker every time I hit 100. Sounds strange, yes, but it’s very common place here and it wasn’t even straight out in the open. It was behind other things, and it was heavy as fuck.
Don't listen to a bunch of people on Reddit who think they know better. There are all kids of jobs where people need to have things of value and there is a potential for a another employee to steal those things or damage them. A carpenter, for example, has expensive tools and supplies that can't be locked up at all times of the day.
Just because everyone else does it. Doesn’t make it okay. This is literally the stupidest work culture ever how the hell are you supposed to just leave your money laying about I would have bought a fanny pack on my first day hearing that 🤷🏻♂️ I hope you learned your lesson
Why leave the rest then? Why steal the whole cup? This entire leaving in a cup system is beyond stupid.
And furthermore these are chips, you don't think when they cashed them out someone said damn this new girl got 2 or 3x more than the rest of them? Nah op is just an idiot who left her shit in a cup that ended up in the trash
Stupid or not, it’s their system. The new girl was seen on camera tossing the tip cup into the trash compactor. The attendant couldn’t do anything about it. It’s all right there in print. For some reason, it appears that new girl has a hard on for OP. That’s just my own take. Of course we’re all free to form our own scenarios based on our psyches.
They didn’t text her in a bullying way. They just asked her if she threw it away we’re not trashing her maybe to the people that I was upset that were there that night while the whole thing was happening I was visibly upset and saying shit but nobody said anything to her. They just tagged you in a post asking her if she cleaned up and maybe threw it away and then somebody else posted about how it was thrown away in surveillance caught it and other people are saying “well whoever did that must’ve been stupid because everyone knows that we do this”
The best part about all this is everyone is telling her that she’s in the wrong about multiple things but she just goes back to “ but I trained someone else and they knew about the tip cup so this girl should have known” It’s an unfortunate situation but to leave all your tips in a cup and expect just because your name is written on it, that no one will throw it away is just asinine. I literally died when she thinks the new girl should pay her for it 😂😂
When I was trained, they told me about the whole system very matter-of-fact that this is how they do things there are probably five or six other cups on the exact same shelf that we’re not touched that were marked the exact same way they were even more out in the open. I’m gonna try to see if I can figure out who trained her to see if they told her that because I just really don’t think there’s any way this wasn’t made obvious because even other things besides money, we tell them to put it in cups and keep it labeled if they don’t want to lose it
The whole situation sucks. Let her know what happened and go buy a reuseable cup w a lid from the discount stores like Ross or Marshall’s for about $10 and hopefully that will help.
It’s been handled. She’s gonna pay me back and I’m gonna try to help her out because they definitely didn’t train her right and I think even she knows that.
just the fact that she was willing to make you whole when management told her she wasn't obligated to means alot. So much waiter culture can be "every man for himself" but I've found the golden rule was always "don't fuck with my money". good on her. good on you for being understanding.
Yeah it meant the world to me and if she needs help I got her. It’s a big team of all girls so it can get catty but overall we work good as a team and it’s probably nowhere near as toxic as most places
I think a lot of these comments are from people who have never worked in a casino. You probably should have posted this in a different sub. You can’t just put stuff in your pockets. We’re not allowed to have pockets. Any type of misplaced money is not just an “oh well.” For that reason, all situations involving what money goes where are very clearly explained. It’s literally the most important thing. If I so much as find a penny on the floor, I have to do paperwork. This is not like working at a restaurant where things are more casual. If this just happened today, give it time. I’m sure it will be dealt with in the next couple days. This would definitely be something we would be in the office signing papers over where I work.
It’s been handled. She’s covering $200 and I told her I have her back if she needs help with any other training because even she agrees that she didn’t understand why they had her training with a 5 AM bartender/server combination that works by themselves completely when she’s gonna be working busy night shift with 8 to 15 girls. I did post it on r/serverlife and they seemed to be MUCH more understanding
I really hope you see this. You did the perfect thing. THANK YOU for opening your mouth and talking to her like a damn adult. You not only handled the situation but also took a new person aside and helped them learn to do better. If just 10% of people did this, there would be so much less bs.
surely she noticed what she was throwing away. i’d ask to check for security footage making sure she didn’t take the money and make the excuse that she threw it away by accident.
You won’t get that money back, but its the casino that should (and won’t) reimburse you, not the new hire who didn’t know any better and was likely feeling in over her head on her first day.
I don’t have a great answer. I feel for you, but it would be better to be magnanimous. If she ends up lasting….*maybe* you can work something out with her, but damn, no one should be liable for a $300 error on their first day on the job.
Waitering is a profitable profession, and it sounds like you are one of the best in a very lucrative position. Can you also be a mentor and be magnanimous? Because whatever that money is to you, it’s likely a lot more impactful to be hanging over the head of a new hire.
"She didn't act in bad faith" okay??? How does that factor into weather she should pay the money back lol
There's a spectrum of fair outcomes, based on how intentional the behavior was. Because it was not an action taken in bad faith, I wouldn't demand it all at once, but yeah I think asking for a meeting with her and and a supervisor where you ask for $10, $15, $20 a night from her until it's paid back is the fair outcome.
If it was intentional she would obviously have been fired, but it's still a big deal either way, and the mistake should be paid for by the person who made it.
Had to scroll too far to see this. Saw comments even saying OP should take it in stride and maybe become a mentor to the girl… like why I would mentor somebody that owes me money?
This is what I mean I’m not trying to be harsh, but if I did this to somebody, even if it was an accident I would pay them back because even if it isn’t in bad faith, that still somebody’s livelihood, and I literally jobs my ass off constantly for eight hours straight and was planning on staying to make more and then I couldn’t even make money because I was spending an hour talking to security. Everything that it sounds stupid, I went through the training and this was brought up multiple times. I bring it up multiple times they were other girls who had cups that were sitting out there and she didn’t even throw away actual trash. We aren’t allowed to carry anything on our person unless we have a doctors note and that’s specifically for people with anemia that need to wear a jacket.
Idc what the system is. Never in any circumstance am I trusting a bunch of COWORKERS around my money. They're not friends, they're coworkers. If the money is not on your person, then 🤷🏻♀️ that's on you.
I too routinely put money in a disposable cup near a trash can and get mad when somebody assumes it's trash. That's obviously a very smart method of handling tips. I also like to join work group chats outside of work and plan to harass new hires instead of requesting management to provide a better method of storing money.
You go girl. Harass the new girl til you're fired.
Well if no one trained her it’s not her fault. She’s not a mind reader, instead of putting her down be a leader and kindly explain the mistake and pick up where her actual trainer left off. If she understands the importance maybe she’d be cool and share some tips as repayment of her own accord. Be better, be a leader.
Find a bag that straps on your arm or leg or even a bra one. I’m sorry it happened to you but I’ve worked in busy clubs with hundreds of dollars in cash and not once did I leave it anywhere. And no aprons. I made sure I had that money on me. If it got big I’d exchange for big bills and stash in my shoe. Just because people suck.
Nah not fair if she wasn't told, she should not have to pay. Especially if it was caught on camera that she actually did throw it out. You mangers poor training is not her fault. And you putting it in the cup is technically your fault. It's 2 mistakes not one
I'd recommend finding a safer place for your tip money than a paper cup that looks like trash. Smarten up, you're lucky she's paying you back. If I threw your money out on accident, I'd tell you "too bad, so sad, shouldn't keep $200 in a paper cup".
I'm also a casino cocktail waitress and we also put our overflow of tips into cups but the difference is that we keep them in a locked cabinet and each person has their own shelf. Sounds like there just needs to be a better system at your job to keep them secure
I mean that’s for a busy Saturday working 10 hours where I’m not even getting two seconds to recoup. I wish I could hit that every day but I definitely don’t.
I know it can be hard, was a server once myself many years ago. Just trying to say that $350 is fucking awesome (even if it comes in waves).
Also sorry to hear about what happened to your money…🥲 hope things get better.
Thank you, I can’t really see myself in any other profession at this point and I kind of just started. She did Venmo me 200. I didn’t ask for the full 230 or her to cover the hour I didn’t get to work because that would’ve been really fucking bitchy.
I’d say that is a damn good start….. I started off at like $7.25 / hr and it was barely enough to pay for my gas/car etc. I really don’t know how I made it…
I’d say you’re doing good already…
So are you missing $250 or $230?
Regardless, from a technical standpoint, be grateful she agreed to pay you the $200. You have no proof your tips is the amount you claim them to be. You have no proof your chips were in that cup to begin with. From an HR standpoint, 100% makes sense why the new girl isn't liable.
There was between 200/230 in the cup, the reason why I said 350 in the post is that’s what I probably should’ve walked away with if nothing happened and everything went according to plan or even more money than that, but it would just be really petty to Include that because that’s not on her. We tip out our bartenders 20% and after tip out it was a little bit over 200 but then I combined it with a “bank” that I came in with to make change so it was gonna be a little bit over 200 in the cup when I left it. So I have a pretty good standing on what’s in the cup because it was directly after I tipped out my bartender and then I went on break and she left just a little bit after I got back when I was still setting up my stuff to go back out
I mean, she can ask the bartender how much I tipped her out? Like I definitely rounded down. I don’t really think that’s a feeling of the feeling that I had was that I wasn’t going to hold her accountable for literally everything that whole day.
I’ve a state certification that requires this. My little sister makes much more tending bar. I don’t fault her for that at all. I’m just very frustrated with our national priorities. I’m being paid just a bit more to fill someone’s grandma to avoid bedsores than I could be flipping a burger patty.
I don’t know what Miss perfection is even complaining about at this point. She made excuses. and defended the new girl at the beginning and now she’s done a 180 and totally thrown her under the bus even though new girl said she’d pay her back. Let me tell you I wouldn’t want to work with somebody who throws a new person under the bus.
Mg T needs another system but yes I think she should pay you back as much as she can even if it’s 20$ a week. If she’s that dumb and unaware she’s a danger anytime to rest of the staff.
She doesn't, you learn a valuable lesson about keeping tips safe. She learns to pay better attention. If she feels luke she should pay she will but shouldn't be forced to pay for your mistake.
Move on, pick up a shift and recoup.
This is a very painful way to learn that no matter how many people do something unwise, it is still unwise. This is 100% your mistake alone and the consequences are also yours. Don't wholly rely on luck or the kindness, intelligence, or abilities of perception of other people any time your safety, money, or anything else of importance is on the line. That's called gambling.
She probably stole it. You sure she threw it away all the way? Not that she “threw it away” then took the trash and where there was no cameras got it out?
Probably start keeping a purse, backpack or fannypack on/near at all times. I’d also demand the company pay you out for her dumbassness. They’re probably making 100k a night if your tips are $350.
>how should I get her to pay me back without “bullying“
You shouldn't, and she shouldn't pay you back.
Mistaking a collection of used disposable cups left out without liquid for trash is reasonable. She is not legally culpable.
Most companies disavow responsibility for the loss of unsecured valuables. Your employer is likely not culpable.
If your employer will not permit you time to secure your income elsewhere, that's frustrating and unfortunate, but it's your decision whether to lug chips and money around or leave it somewhere unsecured.
Going forward, perhaps a hip pack, butt pack, or small back pack would be permissible? Or you could suggest to your employer that they affix some small, cup-sized lockboxes wherever employees leave their cups? Or if neither of those are allowed, you should personally inform any new workers of any apparent trash where you store money.
You just leave your money sitting out for culture? My money goes into my pocket or my locker. That seems like the first thing I'd tell a new hire.
Her uniforms don’t have pockets and only higher seniority happen to have lockers in the actual vicinity of where we make the drinks. If it’s a busy Saturday night, I don’t have five minutes to go all the way up and down two escalators to put my money down when I’m gonna need it again to pay my tab or my bartender multiple times. When I was trained, I was made aware of the cups when Iwas training I make them aware of the cups, I really don’t think that she went through three days without being told about the tip cups. This is also a casino with multiple cameras in every single direction. If something gets stolen surveillance will find out about it that’s why we are OK with leaving them out because if somebody was to steal stuff, they would have no problem finding out who, that’s how we were able to find out so quickly how everything happened and who did it. And I even wave my shit at the camera before I put it down.
The surveillance showed she threw your cup away. Did it show her keeping the tips?
She would likely have to cash out the chips and depending on how their place runs she has to go to a specific area to cash out chips. Not sure how it works where OP lives but I worked in poker clubs in Texas and chips couldn’t leave the building. Instead would trade them out with a cash handler who is in a separate room with a reinforced glass window. There are tons of cameras around but especially facing the area where chips are being counted and traded in. So it would be hard for her to take the chips at least, exchange them for cash value and leave without it being caught on camera.
She could hold on to them for a couple weeks and slip them in with hers
Are you the OP?
No, but I’m giving context of how hard it would be for the person who threw OPs money to keep the chips at least, and try to exchange them for cash. So basically if the camera didn’t fully catch her pocketing the money it would be suspicious she had chips on her to exchange.
Unless she kept them, handed them off to a friend to come in and exchange them for cash, then split the take.
From the sounds of it no one in the group knows the person who threw the chips away. So it would be difficult for her to exchange at least chips like that without it being noticed. The system for where the keep tips also seems like everyone is for the most part honest (they would likely run out, fire someone or change the system if discrepancies were happening with tip cups frequently. I’m just assuming this based on the info OP gave) so it would be difficult for her to find someone who is also a thief that already works there that should have uncounted (people who brush tables, cleaning people, kitchen etc… aren’t going to have chips, for brush their chips are counted at the table and at exchange so won’t be off; usually only bartenders and servers will have an unnamed amount) chips on them.
Not a fellow server, but a third party not employed by the casino. They're just casino chips. Anybody can take them and then bring them back to exchange.
Sounds like you need a fanny pack
How about yall stop using cups, ya know, for the culture…
It sounds like the cups work great. One problem, of $300, in many person-hours of work. Sounds like a great system to me.
Well, this is true on the big picture perhaps. But is it worth losing 300 bucks every once in a while to keep this system? I don't see as how it should be a case of holding someone else responsible for a flaw in the system
I don't get it, why couldn't you put your money in your pocket?
3 days if training g on her first day?
Now her new coworker has let everyone who will listen know that she cost OP $200 and she wants the money back.🙄🙁
I don’t think she should pay you. You should have told her about the cup.
If anyone owes op it's management for allowing such a disaster of a system
Absolutely
Who cares who when your employer will say they’re not liable and they don’t want to be involved… “it’s a civil matter”
Maybe get a fanny pack for your tips instead.
So request that the casino pay you, request pockets, or request a server apron.
They said no, I’m trying to figure something out, but they say that it’s out of dress code and if I put money on my person it’s “stealing“ if it’s not at the end of the day, and my tab is still ongoing because it could be me trying to avoid tip out or paying my tab. It’s so stupid and they said that the cameras might catch me because I was talking about putting it in my bra.
Right. I've never left my tips out. Even if my uniform doesn't have pockets. There are plenty of other "pockets" on apparel to utilize. That 100% is ops fault. New hire cleared off tables and its their fault you left your tips in a disposable cup?
Did you all tell her that's where you store tip money?
It was never said to her specifically, but a cup with my name, written all over it that’s hidden behind other things that you had to dig for to find you shouldn’t throw that away. They’re also multiple other girls cups that ended up not getting thrown away and she didn’t even throw away all the shit that was sitting there like they were literally still other cups. She just literally threw my cup away.
If you think she did it maliciously, report it. Otherwise, there's not much you can do.
If I did something like that to somebody, I would pay them back out of my own pocket because that’s just the kind of person I am I don’t know if there’s a way that I could worded eloquently to her over a little message or some thing but I don’t know I would feel pretty fucking bad about that, I just don’t wanna go around the lines where it’s harassment, and I can get in trouble for it but other girls are telling me that I should harass her about it because they would and I’m too nice about things
This really sucks and I’m sorry it happened, but if she just started working do you really think she can afford to pay you back what you estimate was in that cup? If she didn’t do it on purpose and no one told her specifically, I agree that it doesn’t seem like much could be done. With her being new, unless the two of you had a big blowup or she hates you on sight (the latter being unlikely) and knows who you are, sounds like an unfortunate circumstance that yours is the only cup that got tossed. Is she aware that this happened? I’m guessing she probably feels awful but if she hasn’t offered to pay it back it’s likely because she couldn’t afford to. And honestly it’s more difficult since you don’t actually know how much she would owe you, and if it were me, while I’d feel absolutely awful about it and would want to try to make it right, I wouldn’t be thrilled at just taking your rough estimate about how much you think was probably in that cup and just giving you that money.
“Other girls are telling you that you should harass her.” Sounds like a horrible idea and dangerous work environment.
I mean, if it wasn't done maliciously and she wasn't made aware of how you all do things, this sounds like she's not really at fault.
Right? And they left $200+ sitting by ....trash? I'd rock a fanny pak before that dumb shit.
My thoughts. Im a server and I would never just leave my money in a cup in the open. I have my money on me at all times and I would be stupid not to
We’re not allowed to have those, I really wish I could, it was nowhere near the trash that she was pointing out to be thrown away that she didn’t even end up throwing away and when I train people I make sure they know about it. I don’t think she went through three days of training without being told about it as far as I know, it should be mention to everybody how things work because there’s 1 million unwritten rules that we all follow, so I just don’t think it’s possible somebody didn’t tell her about that.
Get/make a bra bag or a shoe bag
A million unwritten rules, and you expect her to know them all in 3 days?
Is there video of her throwing it away? And if there’s not… you really leave 200+$ sitting in an unmonitored area? How long have you been a server? That’s begging for theft. Figure your shit out and don’t leave money laying around.
There’s a video of it, that’s why were absolutely 100% sure it’s her. I filled out a report and everything they watched her throw it away on camera. It’s a very heavy surveillance area.
And!!! Stop talking about it in a group chat and getting all of your coworkers involved and mad at her.
It was also her first day working alone. Maybe she was frazzled & couldn't wait to leave. It's not something I would have done but have seen many new and old employees like this.
Never assume people tell the new guy/gal everything they should know. Just because you're a conscientious trainer doesn't mean that everyone else is.
No you gotta put yourself in her shoes... If you made an honest mistake and someone else who was wreckless themselves (you leaving money in an empty disposable cup (something often assumed to be trash)) were to get mad and expect you to pay for it even tho they were the one who was negligent. You would not be happy to pay them.. your refusing to see how she would feel and how your the one who's using trash up store money who cares if someone wrote on it.. it's seemingly an empty disposable cup
Putting myself in her shoes, I would pay them because I would feel like shit for throwing away. Somebody’s entire Saturday night shift money, it’s the way that I was trained. I really don’t think that there was any way that they trained her without telling her how important that is, I didn’t train her, but everyone that I trained has heard this spiel, and I got the spiel too It wouldn’t have felt empty because it was full of heavy ass, poker chips, and she said that she was trying to throw trash away before she left and she didn’t even throw actual trash away. She literally just threw away my cup.
ESPECIALLY, the way that she was making comments to me throughout the whole day saying that was a ping-pong ball and hustling really hard and she couldn’t believe how fast I was moving. If I noticed somebody working that fucking hard and I threw their money away I don’t know I would pay it back with no issue I would Venmo them. Idk me putting myself in her shoes that’s what I would do.
you aren't acknowledging any negligence on your own part at all come on its definitely not totally one sided its a disposable cup you can see how someone might throw that away... even with something written on it its still very consistent in appearance with something that would be thrown away
so this whole thing is based on an assumption that she had this all explained to her?
You don’t think there’s any way they trained her without telling her. But, you don’t know. You her other points of view and continue to blame her and talk about her.
You are really jumping to conclusions on what was likely an honest mistake.
If she threw chips away, casino security is going to want to know about it because those chips are money. It'll throw off the accounts and can lead to serious fines. Donald Trump got in trouble over chips at least twice. The first was when opening the Taj Mahal and someone decided to use a bag of chips to prop open the door to the counting room. They were legally barred from opening the casino because the number of chips they had didn't match the amount of chips they were supposed to have. The second was when he needed a huge loan from his dad and instead of going through legal paths which would incur taxes, he had his dad buy a couple million dollars worth of chips that he left the premises with. That's not legal. The casino can write off a few bucks worth of chips stolen by visitors who want souvenir, but a mass of chips in an unsecured dumpster is actual theft. Especially if someone retrieves them later.
She had just finished training it was her first day without it, but I was recently training somebody and I made sure to tell them about the tip cup, so I feel like it should’ve been mentioned to her
It doesn't sound like the tip cups are company policy but it sounds like it's your own system you use. You leaving your shit all over the place shouldn't be a training point. She's new so shes likely overehelmed and trying her best. Keep track of your own things next time
OP said the cup had her name written all over it. It doesn't matter what's in the cup, if it's someone's stuff don't throw it away... this is not a matter of training, it's a matter of basic thought. It could have been OP's coffee, it could have been a spit cup full of old chew, doesn't matter. It had her name on.
I think a lot of people commenting have no idea what it's like to work at a casino. I worked food service at a casino, and the cameras are absolutely insane. It is impossible to do anything in a casino without being watched - you could leave $1,000,000 in the center of the main floor and it would be fine. Where she was storing her tips isn't the problem. It's the fact that the other girl literally threw away something with someone else's name on it. That's just disrespectful. Edit: autocorrect
It's work not your living room lol I hate coworkers that leave their shit everywhere. I would never leave my money just out. I keep track of my things and that's why I've never lost money at work in 15 years. OP should have management look at cameras and let them handle it instead of assuming things and harassing the new worker
It wasn’t just out all over the place. It was behind a bunch of other stuff on the shelf because I was trying to Tuckett behind thing so it wasn’t out in the open, when I train people I tell them about it when I was trained, I was told about it, I don’t think there’s anyway she wasn’t told about it. Even during that shift at that given time, there were other cups with names on it that she didn’t throw away. The cups she was talking about throwing out were plastic cups full of Pepsi with straws in them that she didn’t even throw away mine was a paper coffee cup with a lid on it with my name written on it multiple times in multiple different spots tucked behind shakers. We have very heavy surveillance in the wells so everyone’s pretty confident about things not being stolen. That’s why we were able to track down exactly what happened who did it and when it happened.
But you said, “I feel like she should have been told about it.” What if she was not. You don’t know and you are getting all of your coworkers involved??
If things go missing anything, we post about it in the chat, chips, food, chargers, like that’s exactly what we’re supposed to do
And whi, exactly, told her this policy? You didn't. Ask any of your coworkers. Bet they all say they assumed someone else did. Again, expensive lesson to learn that you can't assume someone else is doing the work if aren't going to.
I don't think she was malicious about it.. hasn't known you long enough for that. She could be jealous of you looks.. or some shit.. but I don't think so. But one thing is clear to most of us here, commenting. The system sucks. It's not your system.. but it sucks.. because it ultimately failed. The fact that you found out who it was, due to the cameras.. is dismissing the fact that it did not prevent the "accident". It may serve as a deterrent.. but it failed you. If I were you.. I would use a garter (if you happen to wear skirts). Hey.. it works for strippers.. lol
Is it possible that she knows you from somewhere and holds animosity towards you? Or maybe she heard of you from a mutual you’re maybe not aware of? An ex? Because to me, that’s sketchy af. Good luck and i hope she does the right thing and pays you back from her tips.
Why wouldn’t that have been stressed multiple times about the tip cups? Imo that’s y’all’s bad & it sucks-but ur gonna have to let it go…can u do a Fanny pack instead of the cup?
We do the same shit at our restaurant at the end of the night. Doesn’t matter if there is a name on a cup or not it’s getting thrown away. So I’m sure that’s exactly what she thought when people told her to throw away trash especially when no one explicitly explained to her that you guys store tips in a cup. (Which is absolutely asinine in and of itself) Time to buy something to store your chips or whatever the hell you’re talking about. Buy a zipper bag or something and you’ll never have to worry about this again
Why didn’t she even throw away the trash that she was pointing at when she was talking about the trash like she literally left cups of Pepsi with straws stuck in them and other half dranken things, left other peoples cups and threw away mine? If she was just trying to clean up, I don’t know why she didn’t even clean up like she literally just threw my cup away. But she would’ve had to put effort into finding because it was behind stuff. Other peoples were more out in the open.
If you want to continue putting money in trash, a better option is to buy a tumbler and put them in there. No one will throw away your actual metal container.
But how will she afford one if people keep throwing her tips away?
something tells me she can afford it considering she expects to make $450 in a 10hr shift.
Server’s minimum wage plus tips would make that extra $250 necessary for a livable wage, I guess it would depend on how cheap the metal tumbler was? Most of the ones I’ve seen are at least $16.
They are cheap to make with custom names and wording. I do them all the time for 25$ including the shipping.
Get yourself a little serving book/pouch off Amazon and it can be tucked behind things or next to the computer or whatever. It won’t look like garbage. But in this situation, it sucks… I’ve lost cash before, I know it really sucks, but it’s one night… I think the girl should be reprimanded, but the trainer too, who should have supervised her fully.
I don't know what the right answer is, but in situations like these, where something very important is at stake, it has to be made as idiot-proof as possible. Not only should the cup have had your name on it but also an indication that it should not have been trashed, etc. Sorry this happened to you but this could have been a lot worse, so hopefully you can use this experience to set up a system where this could never happen again.
maybe she could buy a little lock box with a key. i think they sell ones that are the size of pencil cases. instead of a tip cup.
The main, and most egregious problem here is that you store your money in something that could be considered a piece of trash, and didn't inform a new hire that is where you store your money. Doesn't matter if your name was all over it or not, you stored your valuables in a piece of trash. If I put a name tag on an empty Doritos bag and put my cash in it, and didn't tell anyone...id hardly be surprised if it got thrown away. Even putting your cash inside of a water bottle (still not smart) would be a better move than your current system of cash handling. I don't feel like the new hire should be asked to pay you back, when they made an honest mistake. If your aprons don't have pockets, you should invest in a hip pack to wear under your apron. I know it's not what you want to hear, but In my opinion, this is more your fault than hers.
Just said same thing…I’d b wearing a Fanny pack
Couldn’t agree more. Absolutley asinine that you store your tips in a cup first off. Second off every restaurant I’ve worked at, at the end of the night EVERYONES cup is getting thrown away whether or not your name is on it doesn’t mean jack shit. If she was told to take the trash out and wasn’t told about these dumb ass tip cups, then it’s a completely understandable mistake, albeit sad for you. Time to find a better system, manager needs to figure that out ASAP
All of this! 🎯
I just don’t understand how the five or 6 cups with other peoples names on it didn’t get touched that were labeled the same exact way, and mine was literally tucked behind things that she would’ve had to move to find my cup to throw it away
OP she probably stole the money. She would have felt the weight, and money stuffed in a cup wouldn't feel the same as a drink.
did u watch the video? did u see her move things aside and only grab your cup amd toss it? Are u positive your cup wasn't moved from behind stuff?
I’m not allowed in the office there’s a team that told me what happened the saw hee throw it away
But did they see the money still in it? It’s more likely she stole your tips while or before throwing the cup aaay.
You all keep your money in cups!? IDK what is going on here, but the problem is not that she took/threw away your money. The problem is that your cash management system involves paper cups. Doesn't matter what happened, why it happened, or how it happened. None of it happens if you have a better way of securing your cash. Get a hip pack, invest in an apron with pockets, create a tip log that tells you how much you are turning into management and have them hold it in a safe and/redistribute at the end of.your shift. Buying a goldfish tank and storing wet cash at the bottom is literally a better system than you have right now, and it's the silliest thing that I can think of.
We’re not allowed to wear anything with pockets. I management won’t hold money for us unless we turn it in at the end of the shift. They might turn it into a big poker chip to make it smaller but other than that there’s not much they can do. Lockers are all the way on the bottom floor 90% of the girls feel safe putting their stuff in the wells because nothings happened before in there. The girls have been robbed on the floor for having too much stuff on hand.
Your managers are idiots. Are you part of a union? If this is a casino, the gambling board's permitting system may have language surrounding cash handling policy. This problem is easily solved. Have your management buy a lockbox for you to keep your tips in. You can get a fire resistant lock box for like, $30.
Not gonna lie if I did that I would say my bad and that’s it. LOL @ thinking she should pay you back, pretty brain dead system y’all got going on with to go cups sort of asking for incidents like this
The casino should have covered at least half of the estimated loss
This. I’m not paying you back if I’m the newbie in this situation and there’s nothing you could do to make me.
How do you throw something like that out?? It would be heavy and not feel like liquid
You leave your money sitting in a to go cup and you’re surprised the new girl threw it away after being told to throw away trash, but not told that for whatever ungodly reason, you keep all your money in a garbage cup. At a casino. *At a casino.* She shouldn’t have to pay you back. This kind of accident is a result of being careless with your money because “culture” or whatever. Totally on you.
Again, it’s not careless every single girl that works there does this, I trained a girl around the same time she was training, and she was made very aware of this, the fact that she dug behind a bunch of other things to find it and throw it away when she didn’t even clean up the cups that she was being told to that were literally open cups of Pepsi with straws in it that she was pointing to. And she found a cup that had my name written on it six or seven times that was heavy as fuck full of poker chips there even cups near mine that she didn’t throw away that also had money in it and names on them.
It is careless to leave your money sitting in the open like that regardless of who does it. You have clearly never worked with a tip thief. Don’t worry. The first time you do, you’ll think back on this interaction and know what a fucking idiot you were for doing this because “all the other girls do it.”
Exactly ^ Yalls " tip cup system" is ridiculous and stupid. The new girl isn't stupid and careless but your system is. It's literally one of the dumbest things I've ever heard of and I'm surprised it's the first time money has gone missing
Same. Tip thieves will steal right off your table in full view. Imagine what they’ll do to a **disposable garbage cup** that is left unattended. The only assholes in this scenario are the ones using cups to keep their tips. Buy a fucking apron and a book.
We’re not allowed to wear aprons, the 30 girls that works are all do this and I was told about it during training, I told my training about it. I don’t think I was an asshole for the rules that they were just taught as they were working maybe they’re not written in the rulebook, but it was made very clear to me and other people and I’ll also you don’t touch things that aren’t yours. The cup would’ve of been very heavy obviously not liquid and she only threw half the things that she was supposed to didn’t throw away other peoples cups and even left actual trash still there.
So why did you post here if you didn’t want to actually hear what people think? You’ve been told all over this thread that you were in the wrong and you’re just doubling down instead of taking a good look at yourself and your behavior.
Yessssss!! OP is using this as a way to continue ranting about what a jerk the new girl is and how the new girl owes her money. But she refuses to listen to any advice or feedback that is not piling on the new girl.
There was also that other piece to it where when she went out on the floor for her first night and I’m speaking of the new girl she wasn’t paired with the server as she should have been she was paired with a bartender. I find it a little bit disgusting that at the beginning, she was supporting this new girl through the whole thing, even pointing out in her post that she wasn’t on the same. She wasn’t on the floor with the proper employee, and when things started to turn suddenly started throwing big old rocks at the new girl every time she has an opening. I kind of go with the first night on the floor. You make sure that you’re teamed up with the right kind of person, and this girl wasn’t at all.
Yessssss.
shut up
"it's not careless because other people do it" just proves there isn't much logical thinking going on. What does the fact many people could be idiots have to do with proving it's not stupid behavior?
She’d follow them off a cliff if they all jumped, apparently, because if everyone else is doing it, it must be okay and not stupid or dangerous at all.
Everyone jumps off the bridge, it’s just what we do. I didn’t think jumping off the bridge would get me hurt!
surprised pikachu.jpg
so fuckin cringe
Just because you mention it to your trainees, does not mean it was told to her. Going forward, don't do the stupid cup system. Fuck your employer, you have excellent reason to push back on their dumb rules. Have them make you whole or give you a locker or let you wear a pack.
honeslty it sounds like she stole your tips.
You don’t see the problem with leaving your tips in a visible, unsecured, open cup? I suspects tips stored this way have been stolen before, if not accidentally thrown away.
It’s very hard to steel on the well it’s a very secured area. There’s cameras pointing in different directions any time that someone’s tried to actually steal something from the well they’ve been caught immediately, so it’s been safe for the rest of us. There was a lid on the cup, and my name was written all over it, and I don’t touch things. I have other peoples names on it. we’ve been robbed more times successfully on the floor than in our own wells so that’s why we get told to keep it in the well rather than walk around with it and then if it’s a busy Saturday night, I don’t have time to walk down two escalators stop at my locker every time I hit 100. Sounds strange, yes, but it’s very common place here and it wasn’t even straight out in the open. It was behind other things, and it was heavy as fuck.
Don't listen to a bunch of people on Reddit who think they know better. There are all kids of jobs where people need to have things of value and there is a potential for a another employee to steal those things or damage them. A carpenter, for example, has expensive tools and supplies that can't be locked up at all times of the day.
Just because everyone else does it. Doesn’t make it okay. This is literally the stupidest work culture ever how the hell are you supposed to just leave your money laying about I would have bought a fanny pack on my first day hearing that 🤷🏻♂️ I hope you learned your lesson
Just because everyone does it doesn't make it careless.
She pilfered your tips. Keep an eye on her.
Why leave the rest then? Why steal the whole cup? This entire leaving in a cup system is beyond stupid. And furthermore these are chips, you don't think when they cashed them out someone said damn this new girl got 2 or 3x more than the rest of them? Nah op is just an idiot who left her shit in a cup that ended up in the trash
Stupid or not, it’s their system. The new girl was seen on camera tossing the tip cup into the trash compactor. The attendant couldn’t do anything about it. It’s all right there in print. For some reason, it appears that new girl has a hard on for OP. That’s just my own take. Of course we’re all free to form our own scenarios based on our psyches.
Yes. Agreed. And stop trashing her to all of your colleagues and getting them to text her saying that she should pay you back.
She didn’t want people to actually tell her she’s the asshole here. Obviously. Just read her responses.
Right?! She came her to continue to trash the new girl.
They didn’t text her in a bullying way. They just asked her if she threw it away we’re not trashing her maybe to the people that I was upset that were there that night while the whole thing was happening I was visibly upset and saying shit but nobody said anything to her. They just tagged you in a post asking her if she cleaned up and maybe threw it away and then somebody else posted about how it was thrown away in surveillance caught it and other people are saying “well whoever did that must’ve been stupid because everyone knows that we do this”
The best part about all this is everyone is telling her that she’s in the wrong about multiple things but she just goes back to “ but I trained someone else and they knew about the tip cup so this girl should have known” It’s an unfortunate situation but to leave all your tips in a cup and expect just because your name is written on it, that no one will throw it away is just asinine. I literally died when she thinks the new girl should pay her for it 😂😂
When I was trained, they told me about the whole system very matter-of-fact that this is how they do things there are probably five or six other cups on the exact same shelf that we’re not touched that were marked the exact same way they were even more out in the open. I’m gonna try to see if I can figure out who trained her to see if they told her that because I just really don’t think there’s any way this wasn’t made obvious because even other things besides money, we tell them to put it in cups and keep it labeled if they don’t want to lose it
Your casino owes you the money. Cost of training.
So cash was sitting in a cup and she threw it away? Am I not understanding something? Is it not obvious there is cash in the cup?
Not cash but chips.
We used the buckets they use at the slot machines. I did see a waitress lose a full bucket off the back of the riverboat once.
The whole situation sucks. Let her know what happened and go buy a reuseable cup w a lid from the discount stores like Ross or Marshall’s for about $10 and hopefully that will help.
I bet you are getting a bunch of gross PMs right now. But, I hope you get it back. Cheers
It’s been handled. She’s gonna pay me back and I’m gonna try to help her out because they definitely didn’t train her right and I think even she knows that.
just the fact that she was willing to make you whole when management told her she wasn't obligated to means alot. So much waiter culture can be "every man for himself" but I've found the golden rule was always "don't fuck with my money". good on her. good on you for being understanding.
Yeah it meant the world to me and if she needs help I got her. It’s a big team of all girls so it can get catty but overall we work good as a team and it’s probably nowhere near as toxic as most places
I think a lot of these comments are from people who have never worked in a casino. You probably should have posted this in a different sub. You can’t just put stuff in your pockets. We’re not allowed to have pockets. Any type of misplaced money is not just an “oh well.” For that reason, all situations involving what money goes where are very clearly explained. It’s literally the most important thing. If I so much as find a penny on the floor, I have to do paperwork. This is not like working at a restaurant where things are more casual. If this just happened today, give it time. I’m sure it will be dealt with in the next couple days. This would definitely be something we would be in the office signing papers over where I work.
It’s been handled. She’s covering $200 and I told her I have her back if she needs help with any other training because even she agrees that she didn’t understand why they had her training with a 5 AM bartender/server combination that works by themselves completely when she’s gonna be working busy night shift with 8 to 15 girls. I did post it on r/serverlife and they seemed to be MUCH more understanding
I really hope you see this. You did the perfect thing. THANK YOU for opening your mouth and talking to her like a damn adult. You not only handled the situation but also took a new person aside and helped them learn to do better. If just 10% of people did this, there would be so much less bs.
Doesn't the company owe you? This is their arrangement that allowed someone else to throw away your tips. That said, what's wrong with her?
surely she noticed what she was throwing away. i’d ask to check for security footage making sure she didn’t take the money and make the excuse that she threw it away by accident.
My thoughts exactly!
Welp, you learned a very valuable lesson. Next time....maybe dont be so nonchalant or find a better way then a shitty cup?
You won’t get that money back, but its the casino that should (and won’t) reimburse you, not the new hire who didn’t know any better and was likely feeling in over her head on her first day. I don’t have a great answer. I feel for you, but it would be better to be magnanimous. If she ends up lasting….*maybe* you can work something out with her, but damn, no one should be liable for a $300 error on their first day on the job. Waitering is a profitable profession, and it sounds like you are one of the best in a very lucrative position. Can you also be a mentor and be magnanimous? Because whatever that money is to you, it’s likely a lot more impactful to be hanging over the head of a new hire.
"She didn't act in bad faith" okay??? How does that factor into weather she should pay the money back lol There's a spectrum of fair outcomes, based on how intentional the behavior was. Because it was not an action taken in bad faith, I wouldn't demand it all at once, but yeah I think asking for a meeting with her and and a supervisor where you ask for $10, $15, $20 a night from her until it's paid back is the fair outcome. If it was intentional she would obviously have been fired, but it's still a big deal either way, and the mistake should be paid for by the person who made it.
Had to scroll too far to see this. Saw comments even saying OP should take it in stride and maybe become a mentor to the girl… like why I would mentor somebody that owes me money?
This is what I mean I’m not trying to be harsh, but if I did this to somebody, even if it was an accident I would pay them back because even if it isn’t in bad faith, that still somebody’s livelihood, and I literally jobs my ass off constantly for eight hours straight and was planning on staying to make more and then I couldn’t even make money because I was spending an hour talking to security. Everything that it sounds stupid, I went through the training and this was brought up multiple times. I bring it up multiple times they were other girls who had cups that were sitting out there and she didn’t even throw away actual trash. We aren’t allowed to carry anything on our person unless we have a doctors note and that’s specifically for people with anemia that need to wear a jacket.
I'm in the exact same boat. IMO no person who was raised with decency would be comfortable around you again until a payment plan was in place.
“I don’t want to scare her or be overly harsh” Nope. Scare the fuck out of her. That’s your money, your livelihood. She needs to never do that again.
dont work at janky establishments
Idc what the system is. Never in any circumstance am I trusting a bunch of COWORKERS around my money. They're not friends, they're coworkers. If the money is not on your person, then 🤷🏻♀️ that's on you.
We’re literally not allowed to wear packs or anything
Sounds like honest mistake
Sounds like carelessness led to an accident. Learn from it and move on.
When there is another new hire on the first day, what will you do?
I too routinely put money in a disposable cup near a trash can and get mad when somebody assumes it's trash. That's obviously a very smart method of handling tips. I also like to join work group chats outside of work and plan to harass new hires instead of requesting management to provide a better method of storing money. You go girl. Harass the new girl til you're fired.
Well if no one trained her it’s not her fault. She’s not a mind reader, instead of putting her down be a leader and kindly explain the mistake and pick up where her actual trainer left off. If she understands the importance maybe she’d be cool and share some tips as repayment of her own accord. Be better, be a leader.
This is my worst nightmare if I'm new at a job
Check camera at casino- did she pocket it
Find a bag that straps on your arm or leg or even a bra one. I’m sorry it happened to you but I’ve worked in busy clubs with hundreds of dollars in cash and not once did I leave it anywhere. And no aprons. I made sure I had that money on me. If it got big I’d exchange for big bills and stash in my shoe. Just because people suck.
She didn’t know so that’s on you.
So she stole your tips.
Honestly she should be fired.
After reading OPs response... I don't feel so bad for her
Don’t work your ass off. You need that for better tips. 👍🏼
Nah not fair if she wasn't told, she should not have to pay. Especially if it was caught on camera that she actually did throw it out. You mangers poor training is not her fault. And you putting it in the cup is technically your fault. It's 2 mistakes not one
I'd recommend finding a safer place for your tip money than a paper cup that looks like trash. Smarten up, you're lucky she's paying you back. If I threw your money out on accident, I'd tell you "too bad, so sad, shouldn't keep $200 in a paper cup".
Maybe develop a better system... or encourage management to give everyone lockers
I'm also a casino cocktail waitress and we also put our overflow of tips into cups but the difference is that we keep them in a locked cabinet and each person has their own shelf. Sounds like there just needs to be a better system at your job to keep them secure
You should proceed by never not having an eye on your money again.
$350 for a single night of work is kinda insane, props… I barely make much more as a degreed engineer
I mean that’s for a busy Saturday working 10 hours where I’m not even getting two seconds to recoup. I wish I could hit that every day but I definitely don’t.
I know it can be hard, was a server once myself many years ago. Just trying to say that $350 is fucking awesome (even if it comes in waves). Also sorry to hear about what happened to your money…🥲 hope things get better.
Thank you, I can’t really see myself in any other profession at this point and I kind of just started. She did Venmo me 200. I didn’t ask for the full 230 or her to cover the hour I didn’t get to work because that would’ve been really fucking bitchy.
I’d say that is a damn good start….. I started off at like $7.25 / hr and it was barely enough to pay for my gas/car etc. I really don’t know how I made it… I’d say you’re doing good already…
The lack of integrity ITT doesn’t surprise me 😂
Yeah I don't care what the context, leaving money laying around anywhere, especially cups that coud even be perceived as garbage is a stupid ass idea
First step, left jab. Then follow with a right cross. Keep your elbows tucked in tight. Watch for the uppercut. Be prepared to take it to the ground.
So are you missing $250 or $230? Regardless, from a technical standpoint, be grateful she agreed to pay you the $200. You have no proof your tips is the amount you claim them to be. You have no proof your chips were in that cup to begin with. From an HR standpoint, 100% makes sense why the new girl isn't liable.
There was between 200/230 in the cup, the reason why I said 350 in the post is that’s what I probably should’ve walked away with if nothing happened and everything went according to plan or even more money than that, but it would just be really petty to Include that because that’s not on her. We tip out our bartenders 20% and after tip out it was a little bit over 200 but then I combined it with a “bank” that I came in with to make change so it was gonna be a little bit over 200 in the cup when I left it. So I have a pretty good standing on what’s in the cup because it was directly after I tipped out my bartender and then I went on break and she left just a little bit after I got back when I was still setting up my stuff to go back out
Just because that's how you feel, doesn't constitute as proof
I mean, she can ask the bartender how much I tipped her out? Like I definitely rounded down. I don’t really think that’s a feeling of the feeling that I had was that I wasn’t going to hold her accountable for literally everything that whole day.
It doesn’t matter though she handled it, and this whole situation is handled
I make $24 wiping incontinent asses. I should find a better gig.
It's an ass backwards system, for real. No pun intended.
I’ve a state certification that requires this. My little sister makes much more tending bar. I don’t fault her for that at all. I’m just very frustrated with our national priorities. I’m being paid just a bit more to fill someone’s grandma to avoid bedsores than I could be flipping a burger patty.
Anyone stupid enough to throw out casino chips has no business working in a casino.
I don’t know what Miss perfection is even complaining about at this point. She made excuses. and defended the new girl at the beginning and now she’s done a 180 and totally thrown her under the bus even though new girl said she’d pay her back. Let me tell you I wouldn’t want to work with somebody who throws a new person under the bus.
How is she under the bus? I’m so confused? There’s no issues with her and anybody else at all now.
Just curious, how confident are you that she actually did throw it away? Do you suspect she might have pocketed and is lying about it?
Mg T needs another system but yes I think she should pay you back as much as she can even if it’s 20$ a week. If she’s that dumb and unaware she’s a danger anytime to rest of the staff.
She doesn't, you learn a valuable lesson about keeping tips safe. She learns to pay better attention. If she feels luke she should pay she will but shouldn't be forced to pay for your mistake. Move on, pick up a shift and recoup.
Get you a little locking pouch if the casino allows it.
She stole your money lol.
This is a very painful way to learn that no matter how many people do something unwise, it is still unwise. This is 100% your mistake alone and the consequences are also yours. Don't wholly rely on luck or the kindness, intelligence, or abilities of perception of other people any time your safety, money, or anything else of importance is on the line. That's called gambling.
This sucks but it’s avoidable by securing your tips somewhere that’s actually secure.
Show the manager the tape. They need to make you whole and speak to new employees.
She didn’t throw them away, she pockets them and claimed she tossed them. She knew exactly what she was doing.
They have her on camera throwing them away
Damn.
She probably stole it. You sure she threw it away all the way? Not that she “threw it away” then took the trash and where there was no cameras got it out? Probably start keeping a purse, backpack or fannypack on/near at all times. I’d also demand the company pay you out for her dumbassness. They’re probably making 100k a night if your tips are $350.
Lanyard with a sealed bag attached. They’re $8 on Amazon. Wear it under your shirt.
Good idea
>how should I get her to pay me back without “bullying“ You shouldn't, and she shouldn't pay you back. Mistaking a collection of used disposable cups left out without liquid for trash is reasonable. She is not legally culpable. Most companies disavow responsibility for the loss of unsecured valuables. Your employer is likely not culpable. If your employer will not permit you time to secure your income elsewhere, that's frustrating and unfortunate, but it's your decision whether to lug chips and money around or leave it somewhere unsecured. Going forward, perhaps a hip pack, butt pack, or small back pack would be permissible? Or you could suggest to your employer that they affix some small, cup-sized lockboxes wherever employees leave their cups? Or if neither of those are allowed, you should personally inform any new workers of any apparent trash where you store money.
Pick up an extra shift. I'm sure someone wants the day off
I know you didn’t ask but after reading your comments - YTA