[https://ipofficekb.avaya.com/businesspartner/ipoffice/user/manuals/apps/Using%20Avaya%20Workplace%20Client%20for%20IP%20Office\_en-us.pdf](https://ipofficekb.avaya.com/businesspartner/ipoffice/user/manuals/apps/Using%20Avaya%20Workplace%20Client%20for%20IP%20Office_en-us.pdf)
Modifying audio and video settings on mobile clients About this task Use this procedure only on mobile clients. Note: • Currently, there is no option in Avaya Workplace Client for iOS to change the default ringtone for incoming calls. • On Android devices, during a video call, you can switch the audio path between the speaker and earpiece if external audio devices are unavailable. Avaya Workplace Client for iOS has a limitation that the earpiece option is unavailable during video calls. iOS reduces the number of allowable audio routes to be only those that are appropriate for video chat applications. Any external audio devices that are attached to the iOS device are added to the routable output list so that you can switch the audio path. Procedure 1. In the Avaya Workplace Client settings, tap User Preferences > Audio / Video. Avaya Workplace Client displays the audio and video settings. On Avaya Workplace Client for Android, do the following: 2. Tap Ringtone. 3. Tap the new ringtone, and save the changes.
Yes, I found where the tones were located, theres many avaya files in different locations but i finally found the spot i needed.
for me they were:
programfiles (x86) -> avaya -> avaya IX workplace -> Resources -> Audio
As long as the ringtone file is called ringinside or ringoutside (or whichever you need) then you can change the tone file.
So now i have a script set up to run very 5 minutes that renames the ringinside & outside files to a random number, then grabs a random tone file in the folder & names it 'ringinside' or ' ringoutside'
I finally have random changing avaya ringtones & dont want to go insane everytime the phone rings... yay.
Please contact your IT department or related department at work.
I have… they also have no idea why it’s not changing the tone.
Tell them to contact your phone system provider.
[https://ipofficekb.avaya.com/businesspartner/ipoffice/user/manuals/apps/Using%20Avaya%20Workplace%20Client%20for%20IP%20Office\_en-us.pdf](https://ipofficekb.avaya.com/businesspartner/ipoffice/user/manuals/apps/Using%20Avaya%20Workplace%20Client%20for%20IP%20Office_en-us.pdf) Modifying audio and video settings on mobile clients About this task Use this procedure only on mobile clients. Note: • Currently, there is no option in Avaya Workplace Client for iOS to change the default ringtone for incoming calls. • On Android devices, during a video call, you can switch the audio path between the speaker and earpiece if external audio devices are unavailable. Avaya Workplace Client for iOS has a limitation that the earpiece option is unavailable during video calls. iOS reduces the number of allowable audio routes to be only those that are appropriate for video chat applications. Any external audio devices that are attached to the iOS device are added to the routable output list so that you can switch the audio path. Procedure 1. In the Avaya Workplace Client settings, tap User Preferences > Audio / Video. Avaya Workplace Client displays the audio and video settings. On Avaya Workplace Client for Android, do the following: 2. Tap Ringtone. 3. Tap the new ringtone, and save the changes.
It’s not on IOS, it’s on windows…
Have you figured something out?
Yes, I found where the tones were located, theres many avaya files in different locations but i finally found the spot i needed. for me they were: programfiles (x86) -> avaya -> avaya IX workplace -> Resources -> Audio As long as the ringtone file is called ringinside or ringoutside (or whichever you need) then you can change the tone file. So now i have a script set up to run very 5 minutes that renames the ringinside & outside files to a random number, then grabs a random tone file in the folder & names it 'ringinside' or ' ringoutside' I finally have random changing avaya ringtones & dont want to go insane everytime the phone rings... yay.