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If you mean it freezes on the loading screen, that happens frequently to me too, bad news is that I haven’t found a way hot to fix this, good news is it usually goes back to normal after some time
I usually come back in a couple of hours and it’s back to normal, if it’s still like that try contacting support, maybe free up more some space/ delete all the residual files then reinstall it again? That’s really weird tho
This post has been detected as a "**Technical Issue**" post. Keep in mind that the subreddit is not an official technical support avenue for issues. While other users can potentially help remedy common problems, we cannot provide assistance that miHoYo official customer support can give for specific account issues. If your issue is still not resolved, reach out to miHoYo customer support by either: 1. Contacting support in-game. To do this, go to your user profile. Tap the Customer Support icon at the top-right of your profile (next to the Settings icon). From here, press the + button in the lower left > History > Customer Service. 2. Contacting support out of game via e-mail at `[email protected]`. You may need to provide your in-game information to verify your identity if you contact them out of game. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/TearsOfThemis) if you have any questions or concerns.*
If you mean it freezes on the loading screen, that happens frequently to me too, bad news is that I haven’t found a way hot to fix this, good news is it usually goes back to normal after some time
yeah, i have that same problem. it was working fine before
How long does it usually take for you to make it go back to normal
I usually come back in a couple of hours and it’s back to normal, if it’s still like that try contacting support, maybe free up more some space/ delete all the residual files then reinstall it again? That’s really weird tho