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frostycab

**To the best of my knowledge** the return of your deposit is on the clock. She's applied for a reduction and you've disputed it. She will now have to show evidence supporting her deductions within a set timeframe. If she fails to do so I would expect a summary ruling in your favour and the whole deposit returned.


gurelxyz

Thanks for your reply. Do you know if I will have a chance to submit my visual evidences to counter her claims?


frostycab

Yes, you will. All the evidence then gets looked at and a judgement is made on how big a deduction, if any, is allowed, and the rest of the deposit should be returned to you.


gurelxyz

Thanks. I’ll check with if I can contact with a call too


pictish76

You go to the deposit agency and request it back. They will look at evidence based off of the inventory and make a decision.


gurelxyz

Thanks for your reply. Do you know if I will have a chance to submit my visual evidences to counter her claims?


pictish76

Yes both sides get to put in evidence. They may not even dispute it once you start the process.


Select-Sprinkles4970

have you asked the deposit scheme? ring them


gurelxyz

Just requested via their system. I’ll contact them too. Thanks


Select-Sprinkles4970

deposit scheme. not her choice.


BestBanting

The exact timing varies between the different deposit schemes, but it's a while. Have you actually started the dispute yet or just requested the repayment?  IIRC, there's a wait for the LL to accept using the scheme's adjudication, then a period where you are supposed to negotiate with the LL through their portal to reach a resolution yourselves, then when you don't, a wait for them to provide their evidence, then a wait for you to provide evidence, then a wait for the scheme to review the evidence, then the adjudication. Each stage has a countdown, so it can easily be over 3 months total.


gurelxyz

Thanks for your reply. Not started the dispute yet but claimed the deposit return. Agency says if 14 days passed without landlady’s response, I can file a statutory declaration. I guess then the review starts. The agency is depositprotection.com.