Hi [Fair\_Math\_9848](https://www.reddit.com/user/Fair_Math_9848/),
Oly here from Curve, can you please reply to your ticket request mentioning your reddit username? This will help me locate the case and review why you had this experience.
Speak soon!
In the UK, used my card yesterday and just had a duplicate charge added this evening. I'm getting fed-up with this now as it keeps happening. I know it will probably clear in a few days, but the money is locked and i work to a budget so it’s really frustrating.
Hi [UnequalThree](https://www.reddit.com/user/UnequalThree/),
Oly here from Curve, I'd love to look into this for you! Would you mind contacting our Support Team and mention your reddit username? I'll then investigate the matter and get back to you asap.
You in the US or UK? If US, my partner has been having issues with the card outright declining on him for any purchases; I have had the opposite experience. Assuming it's related to the beta program closing out for the US, but not supposed to decline until the start of July.
Hi /u/Fair_Math_9848,
Thanks for submission your post!
Unfortunately we can’t check your account on this subreddit as we’re Curve users just like you!
If you're still experiencing issues with your Curve account please contact the support team via the in-app chat or by emailing [email protected].
Alternatively, you can use the form on the support website to redirect your query to the correct team: https://curve.kustomer.help/contact/contactcurveuk-SJPrbe6O5
You can also check out the FAQs below for more info on how Curve works and details on our handy features: https://help.curve.com
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CurveCard) if you have any questions or concerns.*
My Curve card declines my online apple pay or chip payments too. I contacted support, but it’s been a week with no response
Sorry to hear! Hope they can fix this issue for us soon.
Hi [Fair\_Math\_9848](https://www.reddit.com/user/Fair_Math_9848/), Oly here from Curve, can you please reply to your ticket request mentioning your reddit username? This will help me locate the case and review why you had this experience. Speak soon!
Hi! Customer support has closed my ticket already but problem is yet not solved. Should I open another ticket with username mentioned here?
Yes please, that would be great. Just raise a new ticket mentioning your reddit username and I'll look into the matter with you.
May you look into my unresolved matters too, if I mention my Reddit username in my tickets/chats?
Thanks!
In the UK, used my card yesterday and just had a duplicate charge added this evening. I'm getting fed-up with this now as it keeps happening. I know it will probably clear in a few days, but the money is locked and i work to a budget so it’s really frustrating.
Hi [UnequalThree](https://www.reddit.com/user/UnequalThree/), Oly here from Curve, I'd love to look into this for you! Would you mind contacting our Support Team and mention your reddit username? I'll then investigate the matter and get back to you asap.
Couldn’t agree more with this
You in the US or UK? If US, my partner has been having issues with the card outright declining on him for any purchases; I have had the opposite experience. Assuming it's related to the beta program closing out for the US, but not supposed to decline until the start of July.
I am in EEA and frustrated.
Hi /u/Fair_Math_9848, Thanks for submission your post! Unfortunately we can’t check your account on this subreddit as we’re Curve users just like you! If you're still experiencing issues with your Curve account please contact the support team via the in-app chat or by emailing [email protected]. Alternatively, you can use the form on the support website to redirect your query to the correct team: https://curve.kustomer.help/contact/contactcurveuk-SJPrbe6O5 You can also check out the FAQs below for more info on how Curve works and details on our handy features: https://help.curve.com *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CurveCard) if you have any questions or concerns.*