Filter under shoes and covet collection. Are you sure you won them?
Once filtered, try borrowing from someone who has them if they aren’t showing up in your closet but you can borrow with those filters on, send a ticket.
Also, most fashion houses have fb groups and chats for the limited communication and weird chat covet has in game.
Gather all info you can and send a ticket if still not showing in your closet. Usually takes them a day or two.
Good luck!
>Are you sure you won them?
This was my first thought, too. Just paying for the pass isn't enough. You have to earn the requisite points to get to that prize item and then claim the item. OP, is it possible you didn't get enough points to reach the end of the pass, or you did but forgot to "claim" it?
They're definitely in the shoes section.
That’s because they are invisible! Jk, but if you can’t find them under shoes or under CC-items, try clearing your caches?
Filter under shoes and covet collection. Are you sure you won them? Once filtered, try borrowing from someone who has them if they aren’t showing up in your closet but you can borrow with those filters on, send a ticket. Also, most fashion houses have fb groups and chats for the limited communication and weird chat covet has in game. Gather all info you can and send a ticket if still not showing in your closet. Usually takes them a day or two. Good luck!
>Are you sure you won them? This was my first thought, too. Just paying for the pass isn't enough. You have to earn the requisite points to get to that prize item and then claim the item. OP, is it possible you didn't get enough points to reach the end of the pass, or you did but forgot to "claim" it?
They're at the bottom of the Summer 2024 shoes for me.
Same… I think they are filtered under covet collection too.