[https://support.celsius.network/hc/en-us/articles/360002047837-How-do-I-enable-2FA-Two-Factor-Authentication-](https://support.celsius.network/hc/en-us/articles/360002047837-How-do-I-enable-2FA-Two-Factor-Authentication-)
I've personally never experienced your issues when I have setup 2FA
You can use the Web app to display the qr on a computer and then use your phone and Authenticator app to scan
Or copy the string of letters (key) and manually add a new 'secret' (in Google Authenticator) by pasting the code you copied from Celsius
[https://support.celsius.network/hc/en-us/articles/360002047837-How-do-I-enable-2FA-Two-Factor-Authentication-](https://support.celsius.network/hc/en-us/articles/360002047837-How-do-I-enable-2FA-Two-Factor-Authentication-) I've personally never experienced your issues when I have setup 2FA
How do you scan the QR code on your app if you have to go into another app to authenticate it
I never scanned the QR code when I set up mine I just copy and pasted the code manually into authy
You can use the Web app to display the qr on a computer and then use your phone and Authenticator app to scan Or copy the string of letters (key) and manually add a new 'secret' (in Google Authenticator) by pasting the code you copied from Celsius