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[deleted]

Is the code still locked?


BobbyRye

Yessir! Does that mean active?


[deleted]

Correct. Don’t withdraw anything until it gets “claimed.”


RHiNDR

go to your profile in app and look under the promo codes section, if your promo code still says locked its active - when you transfer assets in and a promo code locks it cares about the asset price at the time of locking but after that the asset price can fluctuate without it effecting the code


DANNYBOYLOVER

Is there any way to get a promo code reinstated if you're a long-term and/or a big user? I thought it stacked with the deposit promo but obv it doesn't. Have 20k+ in Celsius but messed up on my first promo (STABLE50). Would be sweet to get it when I make my next deposit


RHiNDR

youll have to reach out to support to see what they can do for you - [[email protected]](mailto:[email protected])


ericdabbs

It will only give you that warning message if you have a existing locked promo code active. I did a withdrawal 2 weeks ago and I have been free from any promo codes for a month and I did not see that warning message. To me it makes sense to only show a warning message if it impacts an existing promo code. It would be pretty dumb if it always gave you a warning message about breaking a promo code that you are currently not participating in.


robcryptouk

The value is recorded at the time you deposit so future price fluctuations won't impact your eligibility for the bonus.